KFC India Complaints & Reviews

On 17 oct 2021 i placed take away order of 540 rs through official kfc app using UPI. After successful payment amount deducted from my account but order not placed and error page appeared. I tried to call customer care but nobody picked up. I need my amount refund. Kindly resolve this issue ASAP

Please find attached screenshot for ref.

I wrote a complain before but not sure if it's submitted or not so writing it again.
I ordered from Kfc app at around 5.50pm 17 October 2021 (Kfc Agartala, Tripura) & money was deducted from my account as i paid from paytm. & there is no message or Email from Kfc about my order (but my money is deducted) & then i called the customer care but didn't get any response as they cutted the call. Its 18 October 2021, 11.20am now, i still didn't get any response from Kfc or no refunds. Please kindly look into this matter & refund money asap. Hope it resolve fast.
Thank you.

I was served raw (cold in center) burger. The manager didnt not react and accepted the issue and went inside even without solving the issue. This happend just now and it was in Velachery opp to grand mall Chennai.

I ordered the kfc on 3oct 2021 my order time is 04:19pm...and my money also get deduct from my Paytm wallet ..I already raised a complaint on same day till now I didn't get my money refund in my Paytm wallet my contact detail is [protected]...and debit amount is 413Rs
I lived in Faridabad Greenfield near NHPC metro station.

We had ordered a super saver meal at the Lajpat Nagar 2, Central Market KFC outlet but in the pieces of boneless chicken there were a few hair strands

I ordered 1 veg zinger and and tandoori zinger box. My order was missing the following items
Regular friesx2
And instead of tandoori zinger I got ordinary zinger
And missing dips

Here in Irinjalakuda KFC started a new outlet, but they are not mentioning about Wednesday offers and charging the normal days rate. On 06/10/2021 Wednesday i bought 2 set of 8 piece boneless strips one set cost 400rs. Today 13/10/2021 morning i came to know there is an offer and 12piece boneless strips cost only 350rs. so i went and bought one set. in evening i again went to buy another set at that time staff told 12piece cost 450rs, when i re-questioned they told its only 350.

Inv No. K[protected]

the above one is one of the bill which i bought first.

So I ordered from KFC app and made the payment through Amazon UPI, the amount was deducted but there was an error on the payment page of the KFC app, I called KFC customer care and was assured that I'll get a refund but it has been 3 days and I have not yet received it.

Hello
Complaining about rude behaviour of the kfc guy, namely Prasad.. very bad experience happened in Hyderabad airport, KFC outlet.. even thou their were enough hot and crispy & hot wings but he denied to take my order.. is it bcz of racist?? Bcz I can sense from his behaviour.. please take the necessary action to ensure the brand value, even I am posting the same in social medias.. on these racist activities in Hyd airports.. and his manager contact number [protected]

U can contact me : [protected] (Chetan)

I have paid through phone pe, which showed deducted amount, but the cashier said it's not deducted and asked me to give my card and deducted money again
I have been repeatedly calling them foe refund, but they say it will.happen with 7 working days and it hasnt for over half a month.

Money deducted which was paid via UPI but no order received and no message regarding placement of order

As i went to kfc drive thru, i tried pay thru paytm, from my side it got paid but the staff denied that the transaction time is out nd we didnt receive any money, i paid cash also over there. satff of kfc told me that this ammount will get back to uh thr refund but its more than 8 days i didnt recive my ammount.

I have ordered food from KFC India on 09th October 2021, the amount has been debited from my account but the order was not placed, I have tried to reach Customer Care several times, but I am getting the same response that the issue will be resolved and the complaints have been raised.

This is not acceptable from such a good organization, Kindly look into the matter I have attached the bill in which it clearly shows that the amount has been transferred to KFC India.

Looking for a positive response from your side.

As we get ipl bucket from kfc but we have only 10 pieces in the bucket two is missing

I tried to place order with table qr code in KFC Ansal plaza, greater Noida. Though Payment (through Paytm) was successful, order was not placed. The kfc person said there is a server issue. I didn't get my refund. And KFC's customer care executive not responding.

On 9 october at 3:14pm i had ordered from kfc payment was done but order has not been made and also till now the amount which is 614.98 has not been refunded

One of your new franchise is been opened at Muvattupuzha, Kochi, Kerala. And following issues been found while our first visit.

1. The best combo plan is not allowed eventhough it is already listed in the board (ultimate savings pack)

2. Washing area is too small and inadequate for such a large dining area - only 2 wash available

3. Response from the billing person doesn't met the standards we experienced from other franchises

4. Quantity of the food is too low. & One cup of sprite =71rupees

Inv number : K[protected]

I placed an order from KFC app yesterday, Amount was deducted from my bank account but order was not placed...

This is your message 👇

Your transaction of Rs.234.0 to KFC India under order id 73d0d4ab-7d50-4b21-b2a6-2788ba70909d was successful.

We ordered two crispy chicken from kfc jabalpur which is in South Avenue mall they have provided the spoiled chicken my stomach got upset i am taking tablets and please take necessary action...

On the 27th of September I've ordered online for a KFC on their website. The store from which I've ordered was- KFC store in RK Cineplex, Road no.2 Banjara Hills, Hyderabad.

I've paid Rs 523 for it on their website using my Paytm Wallet. The payment was successful and the store received the order request under order #70855.

But as it was raining that day, there was a delay in the delivery. I've waited for some time and then cancelled the order. After cancelling it, I called up the store and asked it's incharge about my refund. He said that I would get it within 7 days.

Still after 7 days I didn't get the refund back. So I've called up the Customer Care to complain to them about the delay in my refund. Everytime I've called them, they said the same thing that I would get it in the next 7-14 days.

This has been happening from the last 3-4 days and I seriously got fed up of it. So I am writing it here. I hope that it would get resolved ASAP.
Also please find the payment proof and transaction id in the photo that I've enclosed.