KFC India Complaints & Reviews

I try ordering food in the kfc online website and payed the money by Paytm wallet to sapphire foods india private limited and the money got deducted but the food is not ordered and is still in my cart! Here is a photo showing I paid with order id

Ordered food . promised delivery time was 8.30pm.. but delivery never happend..
want to get refund

Your order number: K244W72074
Delivery Date: 31 December 2021
Estimated Delivery Time: 08:54 PM
Contact number: [protected]

Hi, I ordered kfc Aventura mall Amritsar, on 31st December 2021, at 7:57 pm. And while I am still writing the complaint at 10:13pm I didn't got my order..I ordered through the kfc app. Neither they pick up the call nor they have any other number of the restaurant. Now I have to send someone to pick the order. I know it is 31st Dec, bit they must have called that they cannot deliver so that I would have ordered from somewhere else or went earlier to pick that up. This is way too late for me to go and pick up. This is worse experience ever and I will not order again. Kfc owner should compensate me for this inconvenience.

Dear Sir
I vist yesterday . around 6:30pm
.. He taking extra bill amount .. Kindly refund my amount
Thanking you

Hi This is praveen kumar, I have visited kfc(Guntur, Andhrapradesh) at[protected] and i initially tried to pay the bill with phone pay.Due to some network issue it is not reflected in the bill payment section later I paid same bill with card. After some time phone pay transaction has been succeed and money has been deducted from my account. The branch assistant taken the transaction id and screen shot of my payment and told that it will be refunded with in 10-15 days. Still now I don't have any update regarding my refund kindly follow through this issue.

I visited the KFC outlet at Delhi airport T3 Arrivals on 26th December with my family at around 10pm.We ordered the big meal and left.Within 3 hours the entire family was unwell with diarrhea.Among the family, my mother is down with severe food poisoning and has been on IV from two days with diarrhea and vomiting along with fever.After confirming from doctor, it was indeed the food we had at KFC that caused the food poisoning as my mother hasn't had any food since she ate at KFC due to the diarrhea.I wish to notify the officials about the serious issue I am facing because of their substandard food that too at a location like the airport .I will also be lodging an official complaint and have the required proofs and medical options as well.

It was on 26 December 2021 I placed an order from kfc worth 1503 as Im going to attach the screenshot...in kfc app it doesn't support wallets like gpay or phonepe ...so I did with mobikwik...and right after payment it says order cancelled
..like if I had abundant money to throw ... I want the refund asap

I have multiple request but neither Zomato not KFC is providing the invoice, seems there is an arrangement between them by which they donot provide invoice for the online order.
Incident happened at KFC outlet : KFC, Logix Mall, Noida ; Date of Order : 25/12/21. Call centre directs to outlet and outlet clearly stated they donot provide invoice, only KOT will be provided and Zomato can only provide Order summary.

I recently had KFC fried chicken from an outlet at the Mumbai International Airport[protected], following which I have developed severe gastroenteritis with both vomiting and watery diarrhoea. It’s been more than 24h and the symptoms are very severe. I haven’t eaten any food today because of the same.

I have order 4 + 4 Bucket offer
It's was very solty, I never had such type of experienced ever

It was very solty, I never had such type of experienced

If we order for the optional pieces the restaurant authorities always ask for waiting for 20 to 30 minutes which is more intolerable while we order from Drive Through in summer there a car remains started. Please talk to the authorities of Rajpura Haveli GT Road Restaurant because we are very regular customer and we love your food.

We can’t tolerate it more .. 👍🏻

Please inform me what you do for it.

I have a order for only 5 pcs red smoky and med pepsi first it should be 656rs but what i got on bill 732 rs after then i didn't order for dips and fries they add on order after 10 min i got my order when i start eating i realize where is my bill when i ask for bill then she give me my bill then i see i have dips on order but i dont receive on order and when i order for med pepsi why i got sm pepsi this ridiculous.

Good evening
I placed an order on kfc application.
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund

Hi I'm Mara yesterday I had buyer a unlimited bucked for 599 in coimbatore KFC near Lakshmi mills not in good taste wings are missing Two dips and are same not cooked properly I think it is not fresh chicken really upset not enjoyed the food two times they did like this really upset

Ordered for take away. Received only partial order. 2 nos. of Classic zinger was missing

I order kfc today at vr punjab mall and I paid twice online and cash. First it was fail. Next I tried online again and they said it took too long and pay cash. So i did. But the money was deducted from my account too. Please look into it.

Today I visited KFC, tolichowki branch, Hyderabad India.
I have ordered 6 hot and crispy bucket - RS. 599/-
and did PhonePe, but when I have shown the transaction bill, kfc team informed me amount transaction was not found from there end due to server issue. Since I have shown my bank account deduction and even PhonePe transaction, Manager started arguing with me and was asking us to get back after 2 days for money refund.
Firstly, I don’t understand why I should wait to get my money refund, there is server issue from store end and why customer need to suffer. So after long argument she decided to give my order, and when she have packed my order and after coming back to my home and opened my ordered quality of the food was not at all good.
As Iam aware, if we order 6 hot and crispy kfc it include 2 leg pieces, 2 wing pieces, etc. but this lady gave me all hard big pieces and not even she paid me bill receipt, what she is thinking as if she is giving me for free or Iam begging her. I don’t understand.
I need support from consumer for giving me worst KFC food from Tolichowki Hyderabad India branch.

I have ordered food items in KFC app…payment was debited from my paytm wallet of rs 462.01 but the order was not placed.. screenshot attached with it

Hi, I'm from India, Chennai . Today I order zinger burger in kfc, ( Velachery Branch ), Chennai, Tamil Nadu .
In that burger I found a big hair inside the burger its very bad to seeing that in kfc burger . I was trying to reach head office
in India but no response I tried calling international head quarter office but no response .
So that I make a complaints on this I ll share the images kindly look and on that and revert me back .. my mobile number :
+91 [protected], my mail id : [protected]@gmail.com