KFC India Complaints & Reviews

I have paid money in KFC and they said transaction got cancelled and I will be getting my money back into my account.
But still the amount is not credited and KFC is not responding properly

I placed an order from KFC app today. Amount was deducted from my bank account but order was not placed.

In odisha rourkela township .KFC not accepting Sodexo card .I m seeing 1st time one very reputed international brand not accepting sodexo meal card .after purchasing burgers from kfc...

I ordered for delivery from KFC rajahmundry on 4th september 2021. Order not delivered . Called to customer care. They said amount will be refunded but still now not received any refund. So send refund amount immediately.
Your app is too worst. Your service is also very poor. Try to improve.
I sent nearly 17 mails to kfc india...But there is no proper response.

On sep 13, 2021 I ordered food online from KFC and payment was done through paytm ₹964 to sapphire Foods India Private Limited but due to some tenchinal issue my order was cancelled by them but payment was done from my side with details below
UPI REFRENECE ID[protected]
Order Id[protected]
Same day I dailed customer care number for refund procedure and mailed them the screenshot of the payment.One of the executive talked to me and told me that i will get refund within 2-3 days
But its been more than 15 days i didn’t get back the amount although i got reply from thier Side with quote-REFUND INITIATED
but still I didn’t get the refund
Again on sept28, 2021 i dailed their customer care number .Again they said the same thing that i will get refund within 2-3 days but till now they are either not responding to me ni ether providing me refund
Their customer care number is[protected]
Please look into this matter so that i can get the refund . Thank you

I have ordered food on KFC app at Bhimavaram, andhrapradesh branch on 3rd October 2021. Money was detected from my account but my order was not placed. Please let me know the refund status of my order

I placed an order on the 1st September in Police Bazar Shillong through the KFC app. I had paid for the food but my order was not delivered, and I was contacted by the manager, her name is Normalin Lyngkhoi, she promised the refund but failed to comply. She was rude and incompetent. I never expected this from an international brand. Please resolve this issue!...

Hi Team,

I'm Moulika. I have made 2transactions via KFC app on September 19th but both transactions are unsuccessful. It's been more than 10 working days still I haven't received refund amount. Please check the issue and let me know the status.

Thank you
Moulika
[protected]

I have placed an order on 3rd October 2021 at 10:46 pm via KFC app. My payment was deducted and I received order confirmation on my email address as well. However, I have not received my order yet. Neither do I see anything in the order history in my app.

This is fraud which you guys are doing. I am unable to track my order and there is no contact number available as well.

You guys are pathetic.

I NEED MY MONEY BACK!

I paid through gpay on 3rd oct INR 629 .The amount was debited but was told that the order is cancelled and your money will be refunded back into your account.It still has not been done .Pls resolve the issue as soon as possible

I order from KFC, on 2nd October 2021. My account got debited of Rs. 792.01 and order was not confirmed. Again I made another transaction of same amount than I could place the order. But I got debited twice. I approached my bank, they said amount has been credited to the merchant YUM Restaurant india pvt.ltd with PRN WUTI[protected] and is successful.
Details of the order are as :
Order ID: N5906D[protected].
Order date: 2/10/2021
Restaurant: KFC Panchkula 20, KFC Restaurant shop No. 392, Ground floor, Urban Estate, Sector 20, Panchkula Haryana, India, 134109.
Payment Mode: NetBanking
Amount: 792.01/-

I had placed a take-away order, on the KFC app, on 28th September. The payment was successful, the money was DEDUCTED from my bank account (₹636) and NO ORDER was placed! Since then, I have kept CALLING the customer service number but they kept saying they'll raise a COMPLAINT. I have sent MAILS and they say they'll get back to me and they never do. I have created a twitter account and have sent TWEETS only to get GENERIC RESPONSES. The app was UPDATED just a day before I ordered from the app and still this is happening.

This kind of behavior is unacceptable from a restaurant chain as big as KFC.

ATLEAST GIVE ME MY REFUND.

THE ORDER WAS NOT PLACED BUT THE MONEY GOT DEDUCTED. SO I CANNOT PROVIDE YOU ANY ORDER DETAILS.

My Contact Number :- +91 [protected]
Restaurant Details:- Spar Hypermarket, Nacharam, Secunderabad, Telangana
Date:- 28/09/21
Mode of Payment:- UPI (Google Pay)
UPI Transaction ID[protected]
Google Transaction ID - CICAgOCawauDEA

I order online from kfc dated 27/9/2021 of mount 584 rs by sapphire foods India pvt ltd with order id N5335d[protected]. i raise complaint to given number i.e.[protected] but till date no response i get. i want my money back to my account. thank you.

I received an Invoice message form KFC. I never ordered anything from KFC. I don't know whether the message is from real KFC or some web security threats.
If the message is from KFC, then how the hell did they got my number?

I ordered lunch to KFC India through their app on 25th Sept/2021. The payment was successful while the order unfortunately failed. The money was debited from my account. I request for a refund by calling their customercare and sending email. They assured me that they will get back to me within 24hrs which they never did.

I sent another email on 28th Sept which they replied by saying refund has already been made. Since i don't received any refund and sent another email on 29th sept asking for a receipt of their refund, clearly showing my bank account number and others. But till today, 1st Oct/2021, I haven't received any receipt or refund from them. They never replied to my email. I already approach my bank and they said there is no refund coming from KFC India

Kindly help me. My contact no. is [protected]

I have order that but counter attended don't gave me complete order after 45 min i ask for my pending order but attended gave reason your order is cook and misbehaving with us. and ask us i[censored] have any issues so go for complaint. attended ask us i have no problem.
address: KFC Store At phase1 dugri Market, Ludhiana 141001

Hi, I placed order on 20 sep for 610 and about got debited but order not confirmed it showed like it would take something week to initiate the refund but I haven’t received anything that moment I was damned pissed and very disappointed by kfc likewise I am still looking forward to eat kfc please help me out I will attach the ref no below

Date: 30/09/2021
Order amount of Rs.499 has been debited from my account to Sapphire Foods but Order was not placed. Please initiate my refund. I ordered in online KFC Website.

I had lost my invoice copy of my previous order dated 16.09.2021 from center (Keshav Palace, Bailey road, patna) .
Invoice number[protected]

Kindly provide to my mail
[protected]@gmail.com

Hi, i made an order for 3268 and due to a technical issue Kfc debited the amount but could not place the order . U immediate made another order which was placed and I got a message say REFUND IS INITIATED IN A MESSAGE AND MY EMAIL !! It’s been 20 days and since nothing had been refunded !!! I got to the erode Kfc and they said they will talk to their financial team !!! I showed them my bank statement as of 26/9/21. And said they are following!!!