Submit a Complaint
Claimed

KFC India Complaints & Reviews

www.kfc.co.in
1
Updated: Feb 21, 2026
Complaints 2777
Resolved
513
Unresolved
2264
So far, so good. KFC India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope KFC India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
KFC India

KFC India reviews & complaints page 59

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Titus Gaichundin Gengmei
from Kolkata, West Bengal
Aug 16, 2021
Report
Copy

Address: Silchar, Assam

The mayonnaise literally smelled like some sort of soap.
Coming to the content of the product it doesn’t have anything it contains only buns mayonnaise and a few lettuce. It’s so disappointing coming from such a far place to come and be treated with such kind of product with unreasonable price. KFC Silchar, Assam branch
KFC India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sheik shifan
    Aug 15, 2021
    Report
    Copy

    I orderd a bucket meal and opted for take away. But the order didnot get placed and money deduced.
    KFC India customer support has been notified about the posted complaint.
    View replies
    Hi Shifan, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
    Reply
    Hi Shifan, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
    Reply
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SamirDDesai
      Aug 14, 2021
      Jun 29, 2023
      This thread was updated on Jun 29, 2023
      Resolved
      Report
      Copy
      Resolved

      KFC order SMS received which I haven't ordered in Shravan month

      Address: Surat
      Website: kfc.co.in

      I got sms from JD-KFCIND Hello KFC Lover! Your Order No. N6287D[protected], amount Rs. 599 is in our kitchen! For any query kindly call [protected]. Thanks!!
      Which I have never ordered.
      Why and how did this happen. ?
      After 10 minutes got SMS from VM-KFCIND
      Some secrets are really worth the wait! Your KFC Order No. N6287D[protected] is taking a little longer than usual. But we promise to get it to you very...
      Helpful
      18 other people found this review helpful
      18 found this helpful
      2 Comments
      Report
      Copy
      M
      Miku1234
      Aug 14, 2021
      Report
      Copy

      Double payment,first order not placed

      Address: Berhampur

      I paid twice for same order, amount debit from
      My bank account....
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      K
      KARANMEET SINGH
      Aug 14, 2021
      Resolved
      Report
      Copy
      Resolved

      Address: Kfc trllium mall amritsar
      Website: KFC

      Payment status is success but order not showing and please issue my refund
      Sep 18, 2021
      Complaint marked as Resolved 
      KFC India customer support has been notified about the posted complaint.
      Verified Support
      Aug 16, 2021
      KFC India Customer Care's response       Hi Karanmeet, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Q
        Qwerty0099
        Aug 12, 2021
        Report
        Copy

        Address: P square mall prayagraj up

        I have paid 350 rs twice successful payment via paytm but merchat had not received
        KFC India customer support has been notified about the posted complaint.
        Aug 12, 2021
        Updated by Qwerty0099         I have paid 350 rs twice successful payment via paytm but merchat had not received
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Simran245667787
          Aug 11, 2021
          Report
          Copy

          Address: SARBAMANGALA ROAD

          I ordered on kfc app and paid the bill using Google pay, my money was deducted but order could not be placed... I am highly dissapointed, such a bad service that i never expected...i want my refund back as soon as possible.
          KFC India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Srishti Seekar
            from Delhi, Delhi
            Aug 11, 2021
            Report
            Copy

            Address: E-38 3rd floor Bal udayn road uttam nagar

            Hi, i visited at district centre outlet on sunday however the taste of the product was soooooo bad I got vomitting after having it.
            KFC India customer support has been notified about the posted complaint.
            View replies
            I visited a dc janak puri outlet on sunday however the taste was so bad I got vomit after having it
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nitin Shilkar
              Aug 11, 2021
              Report
              Copy

              Good Day
              Please note i had ordered food on 20th June 2021 on KFC app and made payment of 1283 through Paytm. Order could not be placed due to some technical issues at your end.

              I had received Email from KFC same day that refund will be initiated within 2-3 days. But as on 11th august 2021, I am yet to receive my refund amount.

              Request you to please initiate same ASAP.

              Trx ID :[protected]
              UPI ref id for payment :[protected].
              Amount : 1283
              Email Id : [protected]@yahoo.co.in
              Mob no:[protected]

              Brgds
              Nitin S Shilkar
              KFC India customer support has been notified about the posted complaint.
              Aug 11, 2021
              Updated by Nitin Shilkar               Good Day
              Please note i had ordered food on 20th June 2021 on KFC app and made payment of 1283 through Paytm. Order could not be placed due to some technical issues at your end.

              I had received Email from KFC same day that refund will be initiated within 2-3 days. But as on 11th august 2021, I am yet to receive my refund amount.

              Request you to please initiate same ASAP.

              Trx ID :[protected]
              UPI ref id for payment :[protected].
              Amount : 1283
              Email Id : [protected]@yahoo.co.in
              Mob no:[protected]

              Brgds
              Nitin S Shilkar
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Polapally Nikki
                Aug 9, 2021
                Report
                Copy

                My money got deducted when I placed order using KFC app.But the order did not get placed and the payment page went blank after the completion of transaction.
                Very bad experience.I want refund!!
                KFC India customer support has been notified about the posted complaint.
                View replies
                Hello,

                We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                Regards,
                KFC India
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bryan Shrestha
                  Aug 9, 2021
                  Report
                  Copy

                  Address: near Krazy For Chocolates, 1858/1, 3rd Floor Acropolis Mall Rajdanga Main Road, Kasba, Kolkata, 700107

                  As i was ordering on 3 August 2021, i choosen paytm wallet for payment there transaction was successful but transaction failed.

                  It is about 7 days i didn't got refund for this. Kindly help

                  Upi ref:[protected]

                  I placed order again with different mode of payment that order placed.

                  My contact no during order was [protected]

                  Kindly refund it soon. I m attaching screenshot of txn page from paytm
                  KFC India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Ramya2498
                    Aug 8, 2021
                    Report
                    Copy

                    Address: Vijayawada benz circle

                    I have placed an order for 833rs. Money is debited from my side but order doesn’t yet placed.
                    KFC India customer support has been notified about the posted complaint.
                    Aug 08, 2021
                    Updated by Ramya2498                     I want my refund
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rajasekark3
                      Aug 3, 2021
                      Report
                      Copy

                      I order just received the order from KFC via Swiggy and the food quality is very bad. The food is stale and cold.
                      KFC India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        SDey3668
                        Aug 3, 2021
                        Report
                        Copy

                        Address: Dunlop Traffic Moore. KFC baranagar

                        Paid Rs.235 on Aug 3 2021 at 3.30 pm at the KFC dunlop outlet, kolkata through Paytm wallet. Have screenshot of the pay but the restaurant refused saying no payment has been received in their end but I have proof of payment. This is a refusal of service on payment. A fraud can be registered against you guys legally, if you aware of the consequences.
                        KFC India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Lens Longs
                          Aug 2, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Nagi house circular road, near city tower Dimapur, nagaland 797112

                          I have ordered kfc via netbanking and Rs.881.99 was debited but my order was not placed, then i tried again via using debit card, same thing happened again, Rs 881.99 was debited but order was not placed. I ordered twice. Altogether Rs.1, 763.98 was deducted. I thought the money will reverse back to my bank account but it did not. Please resolve this issue and kindly refund my money. Thank you.
                          Sep 5, 2021
                          Complaint marked as Resolved 
                          KFC India customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 04, 2021
                          KFC India Customer Care's response                           Hi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ajay955
                            Aug 2, 2021
                            Report
                            Copy

                            Very useless staff in KFC Vikram puri branch
                            KFC India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ajay955
                              Aug 2, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Blocked of KFC Cards

                              Address: Lal Bazaar, secunderabad

                              Sir, I have a KFC Card. I used my card many times at KFC stores issued by KFC Vikram puri branch. On 29 July 2021, I visited to KFC Vikram puri branch and ordered two burgers. I gave my card to staff for billing. KFC Staff said me your card is blocked due to expirey date. I told him in this card my Rs 590/- are there who is responsible. Nobody told me at the time issued to me this card validity due to CORONA I am not visited at KFC store....
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              A
                              Akshay Burman
                              Aug 1, 2021
                              Report
                              Copy

                              Address: #14 Chirag enclave Kharar punjab

                              Hi,

                              I have placed the 2 orders 8:42 pm and still not received the order and kfc Kharar is not picking up the call.please help me with this
                              Order no:N5481D[protected], N5481D[protected]

                              Thanks & Regards,
                              Akshay
                              KFC India customer support has been notified about the posted complaint.
                              View replies
                              Hello,

                              Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

                              Regards,
                              KFC India
                              Reply
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                [email protected]
                                Aug 1, 2021
                                Report
                                Copy

                                Address: India

                                Made a transaction with KFC on 31st July for which the amount was deducted but the order was not placed.Utterly disappointed with KFC for this.I have never faced such issue with any of the other food brands.Need the refund as soon as possible.Failing to do so would make me file a complaint with Consumer Court.
                                KFC India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sri Shalini
                                  Aug 1, 2021
                                  Report
                                  Copy

                                  Received sms for ordering which I have not done

                                  I got the below SMS and an invoice I attached for the order that I never placed., I am living i Coimbatore how can I order at T Nagar, my question how did someone get my number ?
                                  Why and how did this happen. ?

                                  Thank you for ordering from KFC. View your e-invoice at HTTPS://EBILL.SAPPHIREFOODS.IN/EBILL/N6774I[protected].PDF...
                                  Helpful
                                  16 other people found this review helpful
                                  16 found this helpful
                                  2 Comments
                                  Report
                                  Copy

                                  Related businesses

                                  Amul / GCMMF
                                  1
                                  (1634)
                                  Patanjali Ayurved
                                  1
                                  (1744)
                                  Sri Krishna Sweets
                                  1.7
                                  (37)