KFC India Complaints & Reviews

I visited kfc outlet in m3m urbana, golf course extension road, sector 67, gurugram on 20th aug, 8: 20 pm
while i was in the queue i was asked to scan and place the order online. I did it. The payment went from paytm. And then they said they received it. After 10 minuted they gave me a whole chicken bucket. I told them i have not ordered for so much, mine was a burger. They couldnt find my order and so they said they say you place the order again and make the payment again. I showed them the paytm app and the, money deducted.
Just to fool me, this particular person said it will be refunded. On my insistance he took a snap of the paytm details.
He again urged me to pay and order and i declined saying, i should have just being in the queue and ordered.
By then his attitude had started changing. When we said we will complain, he was indifferent to it and he said you can by all means in a very cold manner. My money which is only 169 is still valuable to me. And i didnt like his comment. I said i was standing in the queue and i scanned as you said and now how can you say the order has not come. He didnt bother to look at any details.
By then i said, i will complain about you and he said- please go and complain about me and this outlet in a very 'i dont care' manner. And he moved on.
I came back with no food and having spent 3 litres of my petrol ..My time... My momey and all i get is this attitute. The least he coyuld do was apologise. But he had such an attitude that he wasnt even ready to stand there and answer questions.
What kind of interviews does kfc do before taking their staff? why is my 169 rs not valued when i could have had something else with it but i came to kfc.
I would like an answer and i would like to get my money back and also i formally place a comp;lain against that partivclar person who was in the serving dept for mistreating customers especilly women as they dont care two hoots about women and respecting them. I await a reply immediately

My balance is deducted from my Paytm but order is not placed. Can you please confirm my order or refund my money as soon as possible.
Paytm mob no:- [protected]
House no:- 128/A, RC Apartment, 3rd floor, green enclave, TDI City, Mohali, Punjab
Pincode:- 140301

Billing Staffs not suitable for work we today 17/08/2021 17:50 time you can see footage our customers or waiting 10 to 15 minutes waiting 10 customers in que line no billing only one computer operator but we have 3 computers on counter no active staff no fast process operations no grooming supervisor incharge very lasey incharge mainly mobile phone using long time on duty time not good customer service please kindly follow this issue.

Hello on 31st july i placed an order of 5in1 zinger meal box but they didnt provided me pepsi (which is included in the box) and they made me buy a pepsi can which i paid extra money.

Please look to my concern and resolve it as soon as possible.

The mayonnaise literally smelled like some sort of soap.
Coming to the content of the product it doesn’t have anything it contains only buns mayonnaise and a few lettuce. It’s so disappointing coming from such a far place to come and be treated with such kind of product with unreasonable price. KFC Silchar, Assam branch

I orderd a bucket meal and opted for take away. But the order didnot get placed and money deduced.

I got sms from JD-KFCIND Hello KFC Lover! Your Order No. N6287D[protected], amount Rs. 599 is in our kitchen! For any query kindly call [protected]. Thanks!!
Which I have never ordered.
Why and how did this happen. ?
After 10 minutes got SMS from VM-KFCIND
Some secrets are really worth the wait! Your KFC Order No. N6287D[protected] is taking a little longer than usual. But we promise to get it to you very...

I paid twice for same order, amount debit from
My bank account....

Payment status is success but order not showing and please issue my refund

I have paid 350 rs twice successful payment via paytm but merchat had not received

I ordered on kfc app and paid the bill using Google pay, my money was deducted but order could not be placed... I am highly dissapointed, such a bad service that i never expected...i want my refund back as soon as possible.

Hi, i visited at district centre outlet on sunday however the taste of the product was soooooo bad I got vomitting after having it.

Good Day
Please note i had ordered food on 20th June 2021 on KFC app and made payment of 1283 through Paytm. Order could not be placed due to some technical issues at your end.

I had received Email from KFC same day that refund will be initiated within 2-3 days. But as on 11th august 2021, I am yet to receive my refund amount.

Request you to please initiate same ASAP.

Trx ID :[protected]
UPI ref id for payment :[protected].
Amount : 1283
Email Id : [protected]@yahoo.co.in
Mob no:[protected]

Brgds
Nitin S Shilkar

My money got deducted when I placed order using KFC app.But the order did not get placed and the payment page went blank after the completion of transaction.
Very bad experience.I want refund!!

As i was ordering on 3 August 2021, i choosen paytm wallet for payment there transaction was successful but transaction failed.

It is about 7 days i didn't got refund for this. Kindly help

Upi ref:[protected]

I placed order again with different mode of payment that order placed.

My contact no during order was [protected]

Kindly refund it soon. I m attaching screenshot of txn page from paytm

I have placed an order for 833rs. Money is debited from my side but order doesn’t yet placed.

I order just received the order from KFC via Swiggy and the food quality is very bad. The food is stale and cold.

Paid Rs.235 on Aug 3 2021 at 3.30 pm at the KFC dunlop outlet, kolkata through Paytm wallet. Have screenshot of the pay but the restaurant refused saying no payment has been received in their end but I have proof of payment. This is a refusal of service on payment. A fraud can be registered against you guys legally, if you aware of the consequences.

I have ordered kfc via netbanking and Rs.881.99 was debited but my order was not placed, then i tried again via using debit card, same thing happened again, Rs 881.99 was debited but order was not placed. I ordered twice. Altogether Rs.1, 763.98 was deducted. I thought the money will reverse back to my bank account but it did not. Please resolve this issue and kindly refund my money. Thank you.

Very useless staff in KFC Vikram puri branch