Kotak Mahindra Bank — 24000 rupees fine for inactive corporate account | |||
Hi Sir, I am Uday and I took Kotak bank salary account in 2011 when I was working with Wipro. After few days my debit card stopped working because of damage to magnetic stripe on debit card, at that time I was in chennai and I went to chennai kotak bank and reported the same and took 5000 rupees cash. In the same chennai branch I filled the form for new debit card to send it to my homeadddress but I didn't receive. I followed up and no use. Due to that I switched to other bank account t to survive in different state. I have around 24, 000 rupees in my Kotak bank account but that is on hold now for not getting salary in my account and they are saying I have to pay 2000 more to close the account. That will be 26000 fine for not using corporate account. This is too much for the normal employee. I am from Hyderabad and I visited the form to activate the account and bow my account is active. I want to get my 20000 rupess available in my account. I request the management to show some sympathy on hardworking employee and to waive off the fine. I am shocked to hear that Kotak is charging 900 rs fine per month for non active account. I can be reachable on. pay my balance from the account. Was this information helpful? | |||
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Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear sir,
I got a call from Kotak bank and I tried to reach the customer care twice but I am getting message as 'they are experiencing technical issues at 11:53 IST on 19-feb-2015.
Secondly I see the major flaws from kotak mahendra bank, The main reason for inactive account is I was working in chennai and I lost the magnetic strip on my debit card. so I tried customer care and they are not ready to help as my phone number was changed. so I visited chennai Velacherry branch and told the problem they have given me a paper to fill the request to cash out 7000 rs on 12march 2012. on the same day I carried the original password with all the bank documents and filled the form for new debit card form request on same day.
while filling the form I said I want the debit card to my Home address for 2-3 times and they sit opposite to me and helped me to fill each and every line in the form.
even after filling the form I didnt the debit card so I fed up with the Kotak bank people and took other bank account to survive in different state.
I want my money back, unnecessarly they didnt provide me the debit card and made me to goto other bank account.
its purely the bank issue, they do t have proper tracks, ask them to contact velacherry branch and look into the records for particular date.
very poor banking service and making me panic over phone calls. I want to close this account and get my money back ASAP.
I am in desperate need of money, I activated the account from dormant just for my money, now again if you keep on deduct the money. its a mental harassment.
everything happend because of not issuing a new debit card. now dont blindly say as you didnt see the request, its a problem from your internal branches. i cant run behind the branches in new city.
I got a call from Kotak bank and I tried to reach the customer care twice but I am getting message as 'they are experiencing technical issues at 11:53 IST on 19-feb-2015.
Secondly I see the major flaws from kotak mahendra bank, The main reason for inactive account is I was working in chennai and I lost the magnetic strip on my debit card. so I tried customer care and they are not ready to help as my phone number was changed. so I visited chennai Velacherry branch and told the problem they have given me a paper to fill the request to cash out 7000 rs on 12march 2012. on the same day I carried the original password with all the bank documents and filled the form for new debit card form request on same day.
while filling the form I said I want the debit card to my Home address for 2-3 times and they sit opposite to me and helped me to fill each and every line in the form.
even after filling the form I didnt the debit card so I fed up with the Kotak bank people and took other bank account to survive in different state.
I want my money back, unnecessarly they didnt provide me the debit card and made me to goto other bank account.
its purely the bank issue, they do t have proper tracks, ask them to contact velacherry branch and look into the records for particular date.
very poor banking service and making me panic over phone calls. I want to close this account and get my money back ASAP.
I am in desperate need of money, I activated the account from dormant just for my money, now again if you keep on deduct the money. its a mental harassment.
everything happend because of not issuing a new debit card. now dont blindly say as you didnt see the request, its a problem from your internal branches. i cant run behind the branches in new city.
I have taken personal loan wants to fore-closure for that I called customer care department but they said it will take 30 working days to process the fore-closure letter, i had loan with ICICI and Citi they were immediately processed and closed the loan. Please send me Fore-closure letter to close my personal loan(Loan A/C No: SPLN[protected].
My mobile number : [protected]
Thanks,
Esai.
My mobile number : [protected]
Thanks,
Esai.
Dear sir,
A lady from Hyderabad Kotak Mahendra branch called me on 19th Feb saying that they will deposit deducted money back to my account every quarterly to me and they said they will get back to me in sometime for this process, 10 days has been passed and no one called me.
they said they will get back to me for further processing, and also they said not to do anything with the account unless they approach me.
Please inform the same to Hyderabad branch, this process is taking longer than expected. I am too worried about this.
Please call me on [protected] ASAP.
A lady from Hyderabad Kotak Mahendra branch called me on 19th Feb saying that they will deposit deducted money back to my account every quarterly to me and they said they will get back to me in sometime for this process, 10 days has been passed and no one called me.
they said they will get back to me for further processing, and also they said not to do anything with the account unless they approach me.
Please inform the same to Hyderabad branch, this process is taking longer than expected. I am too worried about this.
Please call me on [protected] ASAP.
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Sorry for the inconvenience caused to you.
We have raised your issues to relevant team to investigate and update you on priority.
^Kotak Team