Kotak Mahindra Bank
Kotak Mahindra Bank Ltd
Customer satisfaction rating: 30%
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4078
COMPLAINTS
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Kotak Mahindra Bank Customer Care

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Address
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
493
down
326

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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30%
Complaints
4078
Pending
0
Resolved
1142
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Kotak Mahindra Bank Complaints & Reviews

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Used the credit card with the hope that I can pay the amount on EMI basis as mentioned but when I asked for it, they denied,...
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I have mistakenly transferred my Funds to wrong account, details as mentioned below.

Transaction ID[protected]br...
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My wife received a credit card with a limit of 50k though she doesn't knows anything about credit card and it was her first...
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Hi. Shakila here from Chennai. I have been using kotak credit card since 2-3 years. Bcoz of it's services, I decided to got...
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I had open my kotak 0 balance account couple of year back but because of some reason, the account was inactive, Now one of my payee added 1000 to that account and my account become active. When i checked balance it is appearing only 557 and 442 is deducted as Lien amount. Last year when i visited branch to close my account, they said that it will automatically freeze after 6 month and deny to close at that point. I do not have any notification about charges on in active account prior. Below is my account details

Date of incident : 24/01/2021
Account no. : [protected]
IFSC : KKBK0001782
Branch : Pune yerwada

Expected resolution : Refund of lien amount
Jan 25, 2021

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    From past one month I am harrased by the recovery agent of Kotak cards.
    If my husband is unable to answer his call,...
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    Iam charged with adhostamt. Iam using 118 account types. While Iam opening account, employees of kotak Mahindra Bank said that there will be no charges. But my account charged 49 rupees.
    Can you give explaination why you charged such amount? Or you can refund my money back to my account?
    Jan 21, 2021

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    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      I had transferred 23000 from upi but benificaly not respond that why my 23000 blocking axis bank i rais disput form also but rejected n what should do please help me
      Payment upi
      Jan 21, 2021

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      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        My name is saurabh Sanjay Bhosale
        I have account in Kotak Mahindra Bank (811) but bank apply charges continues on my account, my account continues deducted rupees 23.60 and only mentioned ATM CHARGES bank doesn't give me proper reason, and its 8 times do with me so refund my money back
        Apply charges without reason
        Apply charges without reason
        Jan 20, 2021

        Complaint Status

        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Hi! We’d like to keep you as a happy customer. Please write to us at Social.[protected]@kotak.com along with your registered Mobile number for us to assist you. ^Team Kotak
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          I'm missed 4 months payment as I lost my family income due to pandemic and inspite of informing the Kotak bank and trying...
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          Hi I took Loan from Kotak bank however I was regularly paying my EMI every month but during Covid19 I lost my job and I requested...
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          I purchased the item from Aliexpress, I was waiting for delivery for a long time that item didn't come yet so I did cancel...
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          Fraud of Credit Card using my Identity.
          Some one has open a Credit Card A/c at Kotak Mahindra bank using my identity i have start receiving credit card statement with CRN 94853241. which i do not own but it has my name and Address on it.

          I am raising this issue since last 5 month but seems like no one in your bank. Care about fraud being committed, i have visited branch also they mention to complain online only. in call center they ask me about CC number which i do not have as i do not own any.

          Bhupinder singh
          [protected]
          Jan 15, 2021

          Complaint Status

          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Hi! It will be great if you can share your registered mobile number with us at social.[protected]@kotak.com. We will buzz you soon. ^Team Kotak
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            Hello
            Writing this in reference to know I am a user of Kotak Card for a while.
            Due to lockdown & other bad situation I am unable to repay it.
            Now the amount has been gone very high because of Interest and all.

            I want to do one time settlement with bank now.
            Kindly guide me through it.
            Jan 15, 2021

            Complaint Status

            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Hey! Allow us an opportunity to fix this. Please shoot us an email at Social.[protected]@kotak.com so we can help make this right. ^Team Kotak
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              I have salary account which is almost not active since June 2019. From Dec 2020 it's active and Kotak has debited my 16k as ECS RETURN CHARGES.

              I really want my money back, 16k is a big amount.
              Jan 10, 2021

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              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                Dear sir/ madam
                I charita having my credit card from past 2years, due to no business from last 8months was paying minimum...
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                I have made my payment clearly on the same day of Rs.35000 and its been 2months they havent updated and they added interest and fraud people working in the company.
                Jan 07, 2021

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                  I am having zero balance bank account in KOTAK Mahindra Bank. They are charging every month minimum balance not maintaining charges.
                  These charges are not applicable for my account so kindly help me on this
                  Debiting amount from my bank account
                  Jan 07, 2021

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                    All EMI has paid, but still not given NOC

                    Supporting documents attached
                    Reg NOC not given
                    Reg NOC not given
                    Reg NOC not given
                    Jan 06, 2021

                    Complaint Status

                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Hi Mukesh! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
                    Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
                    Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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