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Kotak Mahindra Bank Complaints & Reviews

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Updated: Jun 22, 2026
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Kotak Mahindra Bank reviews & complaints page 10

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M
Madhuabraham
from Ferokh, Kerala
Mar 7, 2018
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account marked lien without prior notice

I hold a kotak credit card and a savings account. My savings account was marked lien without prior notice. My account was marked in lien about 5 days back and then i get an email stating give us your consent to debit the amount from your savings account. One strange thing that these guys have is they send you a monthly credit card statement with total outstanding amount and minimum amount due with a deadline and expect you to make payment...
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A
aziz5253
from Kota, Rajasthan
Feb 24, 2018
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money debited from bank account through debit card but not credited to kotak 811 app

Dear sir on 23 february 2018 i had funded my account in kotak 811 app using my debit card with rupees 10000 the money was debited from my punjab national bank account but it is still not credited into my kotak 811 account.
I had recieved error after the payment completed

So kindly take appropriate action and credit my account into my kotak 811 account.

Mykotak 811 account details are given below
Account...
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M
mah401209
from Nashik, Maharashtra
Feb 18, 2018
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credit card ke sambandh me.

Address: Mumbai City, Maharashtra, 401209

Name - arvind kumar singh s/o vijay kumar singh
Address - b/406, rameshwaram apt, bldg no.4, near keshri park, galanagr, nalasopara east, thane 401209
Account no. [protected]
Branch - vasai road west

Mujhe credit card dene ka wada krk mujhse mera documents leke gye aur bole ki apko 15-20 days me apko card mil jayega, pr aaj 1 month 30 days se bhi jyada ho gya but ye log aaj-kl lga ke rakhe hai agr credit...
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S
Sango
from Mumbai, Maharashtra
Feb 16, 2018
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personal loan recovery loan 60226870

Address: 400097
Website: Www.kotak.com

Mental harassment by recovery agents to my parents. I would like to inform you that the recovery team of kotak mahindra bank is harassing my old parents regarding the
Outstanding dues of my brother. We already communicated that we are not responsible to pay the dues mr. Sandeep.
The recovery team daily visiting our house i harassing my parents and forcing them to pay the dues of mr. Sandeep. My parents are in mental trauma...
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B
baratam ganesh
from Hyderabad, Telangana
Feb 14, 2018
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reason for not approving the credit card and what to do i want that credit card immediately

Address: 500081

Hi,

This is b ganesh gupta. I am a current customer of kotak mahindra bank
I applied for the kotak mahindra credit card.
Recently i checked the application status of mine with reference number[protected] and it was showing not approved. I am a salaried employee working as a software engineer and verification was done both via call and physically as the adjudged person came to my office. I was assured that...
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Naveena kulandaivel
from Jalakandapuram, Tamil Nadu
Feb 3, 2018
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worst customer service - deducting money for insurance without customer's consent

I opened a zero balance account in kotak mahindra bank. As soon as i deposited some money in the account, they have deducted 1216 rupees for kotak group secure one insurance. No notification had been sent out before or after deduction. I had written mail to customer care through net banking but my request was rejected without any resolution provided. I don't want any insurance and want my money back...
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R
Ravi Shankar V R
from Chennai, Tamil Nadu
Jan 25, 2018
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lien amount deducted

I have a salary account in kotak mahindra. Later i switched my company so i was not using the account for quite sometime. My friend had to transfer me some money so he transferred to my kotak account. Total amount he transferred was ₹8430. But only ₹6417.50 was updated as my account balance. Remaining ₹2012.50 was updated as my lien and i am not able to withdraw that amount. Please help me with this....
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NKMS Naveen
from Hyderabad, Telangana
Jan 23, 2018
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they are asking me to pay money even i'm not using kotak credit card

Address: 560068
Website: www.kotak.com

Hi there,

I was using Kotak credit card from 2015 to 2017 middle of the year, I was paying credit card bill on time, One day they blocked my credit card without any reason, when i called to the customer care they said the card was blocked because i'm not paying the money on time, when i ask them to see my credit card payment dates they are saying they don't know anything thing about that i have to contact their superior to...
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P
prasadbipin
from Hyderabad, Telangana
Jan 18, 2018
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invalid charges deducted and unwillingness to refund...

Address: Hyderabad, Andhra Pradesh, 500081
Website: www.kotak.com

Dear All,

Recently I have been charged annual fee on my debit card INCORRECTLY by Kotak Mahindra Bank.
I contacted several times to the customer care, and each time they say that the concern will be taken up in 3-4 working days. Moreover, they say that GST charges will not be refunded !!
So, this means Kotak Bank will keep on deducting invalid charges from your account, and will refund only the amount excluding...
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V
Vipul Bhatnagar
from Gajraula, Uttar Pradesh
Dec 23, 2017
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money didn't get refunded yet after 2 days of transaction

I added 1000 rs in my kotak 811 account and my canara account got debited for 1000 rs but no money got credited in my kotak account on 21/12/17. They said my money will get refunded back to my canara account in 1 or 2 days and now it's day 3 and yet no refund. So, please look into it and refund back my money as soon as possible.
E-mail: [protected]@gmail.com
Contact no.: not adding for privacy issue....
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C
Chandra Reddy t yb
from Addanki, Andhra Pradesh
Dec 21, 2017
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payment gateway transactions timed out

Address: 600097
Website: Kotak

Hi I have used my Citibank debit card on Sunday and made 8 transactions each value of Rs-50000 however only 5 are reflecting, 3 r not reflecting !

Please credit back the money into the account else I ll surely going to escalate it in social media

I have called multiple times to kotak customer care however there is no response on the issue I raised

Complaint number - 1-[protected] which I got from...
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K
karthikkk53
from Bengaluru, Karnataka
Dec 9, 2017
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money not credited to my account

Address: 570022

Hi this is karthik, on 08-12-17i was trying to add money (Rs 10000) to my kotak 811 account through my canara bank debit card.

The transaction was successful but my money is not credited to my kotak 811 account.
Please go through this and address my issue. Below i have mentioned the citrus transaction id - ctx[protected].

I am attaching the screenshot of the mail id recived from citrus....
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NIKHIL NAWALE
from Mumbai, Maharashtra
Nov 4, 2017
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worst upi service

Address: Mumbai City, Maharashtra, 400708

Hi, on 2nd nov 17 i have transferred 5000 rs using kotak upi service. Same has deducted from my account but beneficiary has not received money. I was wait for one day but amount has not credited to my account. So yesterday raised complaint to customer care but they told me to wait for next day... Still i have not received refund.

Same issue happen 3rd time. Every time i need to wait for 2-3 day for refund.

This...
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P
Pkmoradiya
from Mumbai, Maharashtra
Oct 24, 2017
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due rs 2607 send. but not received relieving letter from kotak mahindra bank ltd

Address: Ahmedabad, Gujarat, 382350
Website: Google

Dear sir,
My name is piyushkumar khimjibhai moradiya. My employee id no is 81784. I have resigned from kotak mahindra bank. And my resignation last date was 12/07/2017. My due payment was rs 2607. I have send cheque of rs 2607 in kotak mahindra bank ltd below address.

Exit helpdesk
Kotak mahindra bank limited
Kotak infiniti, 2nd floor, building no. 21,
Infinity park, off western express highway,...
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N
nirajparth
from Kolkata, West Bengal
Oct 10, 2017
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harassment by your agents against personal loan account no. spln - 59542

Hi,

I have been receiving calls feom kotak recovery agents for clearing some outstanding penalty levied against my account no. Spln[protected] for non-clearance of one or two ecs. I have explained my position to all your agents.in this connection, i am to state that the reason for ecs not getting cleared as stated in the statement sent by your agents is that there was no ecs mandate. I had never got the ecs mandate revoked...
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S
Sazid923
from Delhi, Delhi
Oct 9, 2017
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debit card not delivered

Address: Ghaziabad, Uttar Pradesh, 201001

Hello sir.'
Sir i already have applied my (Thank you fauji) debit card through online katak mobile banking and my money was deducted.. And i was received a msg through kotak mahindra.. Your debit card not delivered and contact nearest branch..... Please send my debit card through speed post... Please speed post have very good service... Bluedart is worst..

Sazid ali

Acer no [protected]

Sir...
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N
nikhi36
from Dehra Dun, Uttarakhand
Oct 5, 2017
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scam

Address: Mumbai City, Maharashtra

Kotak mahindra bank (Recovery department) that did not did not mention in your recovery department office information (But the office i see from my own eyes)
Address:- 38/300 dr. Thakkar bldg old anand nagar opp site anand garden santacrus e mumbai-400055

Subject: they all are running a scam office there

Let me inform you that they all running a scam office
In ther and its a serious matter do...
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R
rishi kant Verma
from Noida, Uttar Pradesh
Sep 30, 2017
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not providing at atm card, checkbook and passbook

Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
Website: not providing ATM card & other

Dear sir,
We have online apply for saving account at kotak mahindra bank. Just a near bank are kyc 26-9-17. But not a delivered by home at documents. So please requested him provided atm card check book, pass book and other documents. A myadress is - senior citizen society p-4 greater noida guatum budh nagar u. P.
Regards
Rishi kant verma
Mobile no - [protected]....
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M
Madhuri Ravindra
from Bengaluru, Karnataka
Sep 29, 2017
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amount has been deducted towards ksec without any intimation

Hi all,

From my savings account inr 10750 has been deducted towards ksec without any intimation & customer care service is also doesnt work efficiently to address our queries. Amount deduction was not at all intimated to me during the opening of account.

I need a quick resolution & should get to know why the amount has been deducted. Its really very disappointing service from kotak....
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G
Gururaj G
from Bengaluru, Karnataka
Sep 19, 2017
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fine for not maintaining minimum balance

I had started working for a organization in bangalore and they have created my salary account with kotak mahindra bank and before the account got activated i lost my job and had to go back to native, now my account has been converted to savings account i guess and i am receiving messages to maintain minimum balance on the same account or else i will be imposed fine for not doing the same, so i hereby tried to reply on the same mail that i...
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