Kotak Mahindra Bank Complaints & Reviews

Maina koe credit card nhi bnvay ya daily phone krta tha main mna bhi kr diya tha aur ab ya log phone krka bolta h loan chl rha h paid kro dhamki deta ha

Main koe credit card nhi bnaya ya khud phn krta h maina inko mna krdiya tha na hi merpe credit card aaya aur ab ya merpe phn krka dhamki deta h main bohot mindle class family se hu

I applied for maritorum but my NBFC Bajaj finance is presented the ecs charges on my bank account so my bank detected the ecs charges please refond my ecs charges as soon as possible

Respected Sir/Mam,
On 2nd December 2022 I reached my nearest Kotak Mahindra Bank Branch at 401208, to update mobile number linked to account as this process can't be done online. The executive at 2nd counter said the mobile number will be updated in w hours, she didn't told me fill any form, she said to show her only my Account number, CRN, and the new mobile no., she updated my old mobile number with my account no.! I got to know this after I received the email on my registered email id. Next day I called the kotak helpline number for help as I was not able to go to the branch again as my son is handicapped and I need to totally take care of him, your helpline executive connected me to the branch manager and the asked me all the details and said they'll call me back in one hour, 4 hours passed still no call back, so I again called the helpline and told the issue, they connected me to the branch employee, ahe said that I'll have to completely visit the branch again to update mobile number, I somehow managed to visit branch yesterday on 7th December, the Counter No. 1 executive said me to fill up a form but also told me to leave the mobile number space blank and said that she'll enter the mobile number, She asked me mobile no. I dictated it, she said no. will be updated in next 1-2 days. In evening I received a mail that the mobile number updation request has been initiated and as I readed further I saw that she entered the last 2-digits of my mobile no. are incorrect again. So today 8 December I called kotak helpline again they connected me to branch executive, they again said that I'll have to visit the branch again because we can't update mobile number Directly for customer safety policy. Is this your customer safety policy that you enter mobile number wrong 2 times? I request Kotak Mahindra Bank to start mobile number updation feature online, you can use all security measures like Aadhaar Face and biometric authentication by AadhaarFaceRd app, otp based verification etc. But please improve your branch at "Neville House, Opp.Evershine Main Gate, Golani Naka, East), Thane, Vasai-Virar, Maharashtra 401208"

My account details:
Kotak Savings Account: MADHURI AMIT SANNAKE

Registered Email ID: [protected]@gmail.com

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Have a saving account in Kotak Mahindra Bank haryana branch code 0004357 and account is debit freeze due to transaction pattern mismatch on 1st nov 2022 and give all the kyc documents and written application for my account and branch manager is also very bad person in behaviour with costomer and today i got a mail again that says your service request is rejected without any remarks and my account is still freeze and just because of this i have suffered a lot already so please solve my problem and my loss also which i have due to this

I buy tv from Flipkart throw kotak Mahindra Bank credit card.. on 02/08/2022. I receive my tv on 07/08/2022. I received damage tv from Flipkart. I returned the tv on the same day..
Flipkart repay the amount to kotak Mahindra bank..
But from kotak Mahindra Bank side they changed amount for non purchase products of the tv.. they converted 6emi for that. Aft 3mon I know about this. I contacted customer service.. they didn't understand my conversation.. they try to eyewash.. now I have to pay 4th emi for that tv..

Charged LIEN TBMS thrice without information. Furthermore, blocked 30000 in my account and not allowing me to withdraw it.

Charged LIEN TBMS thrice without information. Furthermore, blocked 30000 in my account and not allowing me to withdraw it.
1. A/C xxxx1259
Date:[protected]
Amount: 1770
Reason: CHARGE LIEN TBMS

2. A/C xxxx1259
Date:[protected]
Amount: 1770
Reason: CHARGE LIEN TBMS

3. A/C xxxx1259
Date:[protected]
Amount: 1770
Reason: CHARGE LIEN TBMS...

I have ordered a shoe from puma website and there mentioned about 10% cashback if paid from kotak mahindra bank debit/credit card.

I have called puma but they said it is banks responsibility to give cash back

Order date- 06/07/2022
Order no.[protected]
Txn Ref no.[protected]

They have not recivied any credit card

I have sent amount by mistake Rs.8873 to the upi id: [protected]@ybl instead of Rs.101. I dont know his account number or phone number. The upi id linked with phone pe. But i sent him through paytm platform with reference no.[protected]. Paytm was rejected my complaint and said go to bank and ask them. When i called to phone pe customer care they said they wont give any details of him. But, upi id linked with phone pe only. If they give details of him, i will get a chance to ask my money return.

Dear kotak team,

I have been trying to contact you from past 4 days but your support system is such a utter worst that it doesn't allow me to raise a query and the support number does connect at all

I hold an saving account in your bank and 18th even without any notice or any Rs 700 approximately has been deducted and the statement says cash deposit charges

When am depositing money to my own...

Dear sir/madam, today your bank has charged me 118rs for adhocstampt...pls i want that my money back in next 1 to 7 days.

Dear sir madam
kotak bank charged me rs 3400 annual debit card charge how much is kotak bank annual charge resolved my problem Customer care also did not answer the call

I have been getting promotional sms from kotak mahindra bank since 2021 about one of their digital banking products.
I am not a customer at the said bank and I do not intend to be a customer.
I have emailed the customer service team to opt out of the promotional sms, but to no avail.
I even tried to block their numbers on my phone., but it just keeps coming from different numbers.
Please find the attached screenshot of some of the sms.
My phone number - +91 [protected]

Dear Team,

I have paid kotak bank credit card due amount as on date 3rd November-2022. But amount not reflected till dated.

Kindly resolve this issue on urgent basis.

For your information attached payment detail. I hope your team resolve this issue.

I have maintaining two consumer durable loan in kotak mahindra bank. Since 5th of nov was my first Emi date i have tranfered the emi amount to the account prior before the emi date. But emi not debited and i have paid the amount manually through the app. But after that day they have debited extra amount from my account. Today my friend transferred money to my kotak account, from that amount also they have charged money in the name of lien. disappointed with their service. I am not a loan defaulter. I have paid my loan within time. Then why are they charging money back to back from my account. Please resolve my issue and cancel the lien.

Mene meri loan closing ke liye aaply kiya to kotak mahindra bank walo mana kar rahe he ki aapki loan ka 12 mahina complet nahi huva to wo closing nahi karenge aur ye bhi bola ki 12 mahine bad loan closing ka charge bharke closing karna rahega ye kya bat huva closing charge bhi bharneka aur 12 month ke liye wite bhi karna to mene un logo ko bola ki me complen dalunga to wo log ne bola aapko jo karna ho wo karo india ka RBI ke ruls ki kisiko nahi padi kya

The worst service no chat no calls are responding properly.I so ended my 150 rs only hearing IVR still since Friday 4th nov I am trying to call no one is bother.I applied for loan due to emergency but still now responses..chat people enjoying with my problem giving thr scripted reply