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Kotak Mahindra Bank Complaints & Reviews

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1.5
Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 13

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R
Rahul Zoo
Sep 15, 2022
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I have a loan from Fullerton and their goons are calling non stop and abusing and saying that they are calling on behalf of Kotak Mahindra Bank...They are calling back to back (approx 200 calls in a day) and harrassing people who have nothing to do with this loan...I want bank to intervene and stop this immediately...Your goons are unnecessarily calling my office and abusing...Do something about it...there is this girl Jyoti [protected]...she is a leech...she is very abusive and calls non stop...i have attached call logs...most of these are of same day... please stop these calls immediately...
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    [email protected]
    Sep 13, 2022
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    REMINDER 1!

    Dear Sir/Madam,

    This is to inform you that I was recharge the fastag, Money deducted from my account but not recharged.
    Company:- kotak fastag
    Transaction Date:- 06/09/2022
    Transaction Amount:- 1000/-
    Transaction via paytm debit card,
    Reference Id:[protected]
    Paytm Number:- [protected]
    Last 4 digit No. of paytm debit card:- 6080xxxxxxxx2167

    I have not received that amount till now so please refund the amount with interest.
    Kindly do the needful
    +1 photos
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      S
      Sagar Survase
      Sep 13, 2022
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      Address: Mumbai

      I had a loan with kotak which was cleared SPLN[protected], however i am still receiving collection calls. they are abusing, and harassing to extent that i think to suicide. it has been happing for a month now, though i have a email from kotak that my loan is terminated and loan statement that zero balance is payable. I have also logged an complaint in the police, however i am not sure if i would get the desired output. i would need a apologies letter on kotak letter head and termination of the agent who is not following the RBI guidelines.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        T
        Tejrav
        Sep 13, 2022
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        Address: Kotak Mahindra Bank Malakpet Branch Hyderabad - 500036

        Hi,

        On August 8th I made a payment of Rs.12054.91/- to Amazon using Kotak Mahindra Bank Net Banking. Merchant never received the payment and I submitted the Lender's Statement as a Proof in my Home Branch.

        Requesting you to help me in this situation as both the Kotak Mahindra Bank and Amazon are not willing to Refund the amount. Thank you!!

        Regards,
        Ravi
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          S
          [email protected]
          Sep 12, 2022
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          Dear Sir/Madam,

          This is to inform you that I was recharge the fastag, Money deducted from my account but not recharged.
          Company:- kotak fastag
          Transaction Date:- 06/09/2022
          Transaction Amount:- 1000/-
          Transaction via paytm debit card,
          Reference Id:[protected]
          Paytm Number:- [protected]
          Last 4 digit No. of paytm debit card:- 6080xxxxxxxx2167

          I have not received that amount till now so please refund the amount with interest.
          Kindly do the needful
          +2 photos
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Sep 12, 2022
          Updated by [email protected]           Dear Sir/Madam,

          This is to inform you that I was recharge the fastag, Money deducted from my account but not recharged.
          Company:- kotak fastag
          Transaction Date:- 06/09/2022
          Transaction Amount:- 1000/-
          Transaction via paytm debit card,
          Reference Id:[protected]
          Paytm Number:- [protected]
          Last 4 digit No. of paytm debit card:- 6080xxxxxxxx2167

          I have not received that amount till now so please refund the amount with interest.
          Kindly do the needful

          Sep 12, 2022
          Updated by [email protected]           Dear Sir/Madam,

          This is to inform you that I was recharge the fastag, Money deducted from my account but not recharged.
          Company:- kotak fastag
          Transaction Date:- 06/09/2022
          Transaction Amount:- 1000/-
          Transaction via paytm debit card,
          Reference Id:[protected]
          Paytm Number:- [protected]
          Last 4 digit No. of paytm debit card:- 6080xxxxxxxx2167

          I have not received that amount till now so please refund the amount with interest.
          Kindly do the needful

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            S
            Spaulsumit
            from Shillong, Meghalaya
            Sep 12, 2022
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            Address: Shillong Meghalaya

            My notice period was for one month from 01/07 /2022 to 30/07/2022
            My Employee Id Is KMBL172432
            Its been one month I have not received my Reliving letter.
            I have done my sepration process also.
            Kindly look into it and do the needful at the earliest.
            I have worked for more tthan 15 months
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              P
              Prodyut90
              from Delhi, Delhi
              Sep 9, 2022
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              Kotak Mahindra provides PVR Credit Card which provides 2 free tickets each month. This can be availed in PVR App by using M Coupons

              Last 3 times, when I have used the M Coupons for booking, the transaction gets cancelled, money gets deducted and tickets are not booked.

              Money is returned after 7 days
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                R
                Rahulmsoni14
                Sep 9, 2022
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                I had purchased an iPhone 13 on 31st January 2022 during the ₹6000 cash back period and did not receive any cash back for 7 months.

                Contacted kotak Mahindra bank customer care for a week almost everyday and no one provided any resolution.
                No reply on mails and no callbacks or solutions even after the bank assuring the same.
                +2 photos
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                  S
                  suresh bhat 1
                  from mumbai, Maharashtra
                  Sep 8, 2022
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                  Address: Mahavir nagar,Kandivali west, Mumbai 400067

                  A guard posted at kotak mahindra banks mahavir nagar, kandivali west branch misbehaved with me today

                  Kindly ask th take strict action
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    L
                    Lokesh 090198
                    from Nagpur Urban, Maharashtra
                    Sep 8, 2022
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                    One person calling me like the agent of kotak mahindra bank and they told me increase your limit and sent by me a link then fill up the form by me and my all money will deducted on my credit card and this will will be sent all money in mobikwik wallet so please help re regarding my money . This will be transaction details
                    Transaction id :- 416326
                    Reference No :- 156441
                    Acceptance id :- 39PU[protected]
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                      R
                      RaghuRajini
                      from Hyderabad, Telangana
                      Sep 7, 2022
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                      Home Loan

                      I have been charged 2500 as processing fee for my home loan which is clearly mentioned in the sanctioned letter. This is processed through my money karma consultant. MMK has given the cash back offer for my home loan. However MMK now come back stating they won't do cashback since Kotak has given less processing fee. Please help....
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                      Sisy Augustine
                      Sep 7, 2022
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                      Kotak Mahindra bank has been trying to reach a person named Tulsi Narayanan who has apparently changed his number 15 years ago and I have been the user of this number after he has changed his number and I understand he was from a different state from the banks calls. The bank doesn't understand they are reaching the wrong user for 15 years and are shameless in torturing a woman who doesn't know who the hell he is and what he has to do with this bank. They keep the number in their database and make different people to torture me. I can never understand how bad their work and service is with this experience. The person who called me right now is +91 [protected] among many others.
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        V
                        Visha Gan
                        from Madurai, Tamil Nadu
                        Sep 7, 2022
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                        Cancellation of my group secure one insurance policy

                        I want to cancel my kotak secure one insurance policy I'm totally unsatisfyed with this insurance policy kotak costumer executive number not responding I tried many times costumer miss lead me.I want refund my money back which is 2341/-

                        Name P.Vishagan
                        Policy no GO000036
                        Kotak group secure one insurance

                        Kotak Bank Account Number: [protected]

                        CRN:.[protected]

                        Credit card...
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                        Amit@17
                        from Bhopal, Madhya Pradesh
                        Sep 7, 2022
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                        Hi Kotak Mahindra Bank on 2nd September 590 Rs ECS charges were deducted from my bank account. I had paid my installment manually on 1st August to Amazon Pay later. Installment was for 2 things one for was a product emi and the second one was mobile recharge on Amazon. I had already paid both EMI manually before the due date, it is really not my fault there was some error in the bank system. Why do I have to pay 590 for bank's mistake. Please refund the amount ASAP. Thanks.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          S
                          suprith gowda
                          Sep 6, 2022
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                          Purchased iPhone 13 on March 20 2022 using my Kotak Bank Debit Card. There was an offer NoEMIOnlyCashbck that when used Kotak bank debit card i will be receiving cashback of 6000 within 120 days of the transaction. Its been more than 120 days and cashback is not received yet. Called kotak bank the customer support was rude and asked me to contact merchant.

                          I contacted merchant who is pi international and they told me that cashback is banks responsibility. I am attaching my receipt of payment and in that it is clearly mentioned

                          "You are entitled for a cashback of Rs. 6000 on card. It will be posted in Customer account n 120 days from the last date of the action month on a best effort basis to all and active card members accounts only"
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                            M
                            Mintu Verma
                            Sep 6, 2022
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                            Address: Vill.naurangpur,sector 79,house no.80 IMT Manesar Gurgaon
                            Website: [email protected]

                            I want to cancel my kotak secure one insurance policy I'm wrong policy with this insurance policy kotak costumer exicutive no. Not respond I try many time costumer miss lead me.i want refund my money back which is 2540/-
                            Name mintu kumar
                            Policy no 40396242
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              H
                              heeraj
                              Sep 5, 2022
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                              Hi,
                              My name is Heeraj Lohagun and I have a credit card from Kotak Bank, Due to the ongoing pandemic I faced serious financial problems and lost a lot of money. I always used to pay my credit card bills on time but due to severe financial problems i am not able to pay my credit card bills for the past few months. I have already sent a legal notice to the bank and the RBI stating my inefficiency to pay my credit card bills at the present moment. I have also informed the bank that i want to pay it legally and I need time. Bank is not listening and keeps calling me everyday and sending recovery agents to my house and office and informing my colleagues about me and how i defaulted thus humiliating me in their eyes. I had already informed Kotak Bank that i will pay but need time and i am willing to take this up legally and take this to court but instead they are harassing me by sending recovery agents to my office and house. please request you to do something regarding this as RBI have strictly mentioned that recovery agents cannot harass customers and cannot humiliate them.
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Sep 05, 2022
                              Updated by heeraj                               Hi,
                              My name is Heeraj Lohagun and I have a credit card from Kotak Bank, Due to the ongoing pandemic I faced serious financial problems and lost a lot of money. I always used to pay my credit card bills on time but due to severe financial problems i am not able to pay my credit card bills for the past few months. I have already sent a legal notice to the bank and the RBI stating my inefficiency to pay my credit card bills at the present moment. I have also informed the bank that i want to pay it legally and I need time. Bank is not listening and keeps calling me everyday and sending recovery agents to my house and office and informing my colleagues about me and how i defaulted thus humiliating me in their eyes. I had already informed Kotak Bank that i will pay but need time and i am willing to take this up legally and take this to court but instead they are harassing me by sending recovery agents to my office and house. please request you to do something regarding this as RBI have strictly mentioned that recovery agents cannot harass customers and cannot humiliate them. The recovery agents they send are rude and and humiliates us in a bad way. I will take this up legally and willing to go legal.
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                                V
                                Vishnu Shivaji Panchal
                                Sep 5, 2022
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                                Address: 418-424 Sohrab Hall, 21, Sasoon Rd, Pune, Maharashtra 411001
                                Website: www.primeloans.kotak.com

                                I have close loan no- CF[protected] date 02/09/2022. befor close loan any one not inform me about cheque clearing. when my cheque bounce or any reason stoped they charge as per their company. so ialso want chages as per comapny rules.
                                debited amount 05/09/2022... 8495
                                +1 photos
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Sep 05, 2022
                                Updated by Vishnu Shivaji Panchal                                 FORCLOSE LETTER

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                                  D
                                  dominick_deepak
                                  from Mumbai, Maharashtra
                                  Sep 3, 2022
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                                  Unwanted and unnecessary calls from Kotak Mahindra Bank

                                  After complaining to kotak bank branch at kandivali West dhanukarwadi branch 2-3 times, that I don't wish to receive any calls regarding credit card and loan from the same bank, they called me so many times even on holidays and while I was visiting Hospital due to some reason. I reported the same to the bank branch stating me that now I won't receive any calls further. Still I get calls and it's a harrasment to me. Very horrendous service...
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                                  Sagi Viswanadh Varma
                                  from Vepagunta, Andhra Pradesh
                                  Sep 2, 2022
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                                  I have taken a personal loan from kotak. The repayment date is 2 sep 2022.. i have deposited my loan emi amount on 2nd sep morning only..but still the amount was deducted and when I checked my loan repayment details, it is showing that it is over due and they have charged intereste to that overdue amount..now where is my deducted amount gone, it doesn't revived in loan also. being a respectable bank this is not at all tolerated, they are just giving these loan offers to take more money from us..what a pity it is..if this is read by bank, please atleast respond as soon as possible
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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