Kotak Mahindra Bank Complaints & Reviews

Dear sir,
Please give them RBI guidelines follow law of land.your recovery agent nos are i think these are land line nos[protected],45453023.
regards
happy holi...

I am supposed to get two free PVR movie ticket coupons if I spend more than 15000 in PVR credit card.
I got it in the first month, that was Nov 2012. But from the subsequent months they are giving only one coupon instead of two.
i.e. Three coupons are not given.
I have contacted customer care multiple times and always they keep asking me to wait a few days.
But they never come back....

I had a auto payment facility for my bill payment every month.. the amount of RS 2748/ has been debited from my account but has not been credited to my mobile provider yet.. have sent email and called customer service bank... but all in vain... the amount of RS 2748/ has gone from my account and they have no answer where......

Hi,

In March an executive of Kotak Mahindra Life Insurance met me regarding a policy, The Policy name was Kotak Capital Multiplier plan.
The policy presented to me is attached with this complaint. After receiving the policy paper, I found it totally different to the policy shown by the executive. I have complained many times in Kotak and also visited their branches, but every time I visited they told me that they have...

Dear Sir/Madam


My name is Kapildev.k and I WAS USING KOTAK CREDIT CARDS, I lost my job in dec 2011 and am in deep financial crisis . In this regards i approached your settlement department and explained my situation and asked them to settle my account for 40000 but they refused and said to pay around 50,000 then i said i need some time and my due date approached . They asked me to pay 6500 which will be deducted...

Hi,


I am leonard vincy I'm contacting you with regards to my credit card application status,Below are the details.

Application Reference No:[protected]

Application status: Not Approved

Our evaluation of your credit history in the CIBIL Report is not satisfactory.
We were unable to verify the address as provided by you in the application as we were informed...

Hi,

My name is Vivek and here i would like to complaint about Kotak Mahindra Car Finance. I was financed my car from Kotak Mahindra, Dehradun where case was dealt by one of the Kotak's Relationship manager. He was committed me ROI for 5 years 12% if I submit the request within offered time period. I did the same with all documentations. Later on i came to know that ROI was applied 12.75 % as the new rates were hiked and...

This is regarding Car Loan taken from Kotak Mahindra Prime Limited, agreement No. CF 4482253. All the dues regarding the loan has been cleared and we have been contacting their Laxmi Nagar, Delhi, office and customer service over phone and email since long but these Kotak people are not issuing us the NOC, which is required to clear hypothication status from the registration of the vehicle.

First they said that we have to submit...

I am from Mumbai and I have some unpaid dues on my Kotak Credit Card.

I received a notice from an advocate from Mumbai on behalf of Kotak Credit Cards, asking to pay entire dues in 7 days. Then 15 days after that, another letter is received from the same advocate, addressed to another advocate in Mumbai with subject "Appointment of Arbitrator Under Section 11 of Arbitration & Conciliation Act-1996, appointing him...

Dear sir,

i have my current a/c named VINAYAK ENTERPRISES at kotak mahindra bank civil lines, raipur
the bank provide us a 2way sweep facility for transfer of my money to term deposits and give Fixed Deposit's interst in it.
i had enabled this facility in my account and it was going well for more than a year then one fine day this facility is disabled without my prior information ....

Hi,

This is with regards to Car Loan which I have taken from Kotak Mahindra Prime Limited.

I want to repay the loan & hence I called up Kotak Customer Care Number. The CSR told me that I have to pay pre-payment charges which are 5.52% on the pending amount. But when I checked the attached schedule/contract, the pre-payment charges mentioned in the schedule are 5% only. On sending a mail to service.[protected]@kotak.com...

To- G Murlidhar, Chief Operating Officer
I have taken a kotak life insurance policy in 2009 based on the agents promise. HE PROMISED that the amount invested here will be multiplied &will yeild high returns.But today i received a call from mumbai office. She told me that my taken policy is closed because of big lose in future so she forced me to take another policy of bharthi axa for refund of my previous policy.If i refuse to...

[protected] Forwarded message[protected]
From: Umesh Satti <Umesh.[protected]@tatadocomo.com>
Date: Tue, May 4, 2010 at 6:20 PM
Subject: SPL 19751- Need Certificate of clearance
To: service.[protected]@kotak.com, [protected]@kotak.com
Cc: umesh.[protected]@gmail.com



Dear Sir

Personal Loan SPL 19751
Today you people have embarrased me and down my credential due to your...

DEAR SIR/MAM

I AM AN AGENT OF KOTAK LIFE INSURANCE COMPANY. WHEN I BECAME THE AGENT I WAS NOT TOLD ABOUT ANY BUSINESS COMMITMENT. I JUST BECAME AN ADVISOR. AFTER SOME DAYS I GAVE A POLICY, AND THEN I THOUGHT THAT I WILL NOT GIVE ANY POLICY TILL MY FIRST COMMISSION CHEQUE COMES. I WAS TOLD THAT MY COMMISSION CHEQUE WAS NOT ISSUED BECAUSE MY BANK DETAILS ARE NOT UPDATED IN THEIR ACCOUNTS. BUT AT THE TIME OF SIGNING FOR ADVISOR,...

Dear Sir

This is with reference to an employee names Ms Yogita who supposedly is working with Kotak Mahindra – Personal Loan dept since last 5 years. Ms Yogita got me a Personal Loan approved of Rs 4 lakhs ( including the foreclosure of the earlier loan which I held with Kotak) in the Month of June. I have few complaints to lodge against her as an individual as she is one of the most irresponsible customer care personnel...

Dear Sir,

I am holding a savings account with Kotak Mahindra bank, which was opened on the pretext of providing a free trinity account. I already have 2 savings accounts with other reputed banks and I did not need another savings account. The bank informed me about the free savings account ( no joining fees/annual fees/ no minimum balance to be maintained), demat account and trading account. I have emails from the banks in...

Dear sir,
Myself, Nand Lal Gupta, I am Kotak Life Insurance Policy Holder. My Policy No. is 00404452. Plan name "Kotak Flexi Plan". Please send my all policy statement in my e-mail address....

I have applied for a new car loan in Kotak through a thrid party(Jeba Associates) outsourced by kotak.They promised me to get 80% of the Ex showroom price of the vehicle, So I signed all the documents and a I gave ECS for loan repayment as well. At the time the associate asked me Rs2400 towards the loan proceesing.
Unfortunately at the time of releasing my loan amount the Associate (Mr.Wahid) to whom I hand over the documents called...

Loan request from Kotak Mahindra Ridi -
Mobile number +91 [protected]
called from personal number or other bank mobile number not from promotional number

मैंने कोटक बैंक से 3 साल पहले लोन था 848000 का और लास्ट मंथ उसकी ईएमआई टाइम पे की कभी भी बाउंस नहीं होने दी. लेकिन लास्ट ईएमआई और अप्रैल को जानी वो किसी मेडिकल की प्रॉब्लम से ओवरड्यू हो गई वो 20084 की ईएमआई थी उस ईएमआई का 13000 मैंने 03/05/2025 को जमा कर दिया. लेकिन बैंक के कलेक्शन एग्जीक्यूटिव और रिकवरी एजेंट मुझसे अपमान जनक बाते करने लगे और धमकी देने लगे की अभी पे करो वरना तुम्हारे रिलेटिव को कॉल करने और चोर बोलने लगे
माँ बहन करने की धमकी देने लगे कॉल पर.

में उनकी बात चीत और पेमेंट के स्क्रीन शॉट भी अटैच कर रहा.

I took a loan of 848000 from Kotak Bank 3 years ago and I paid the EMI on time last month and never let it bounce. But I got to know about the last EMI in April that it became overdue due to some medical problem. It was an EMI of 20084 and I deposited 13000 of that EMI on 03/05/2025.
But the bank's collection executive and recovery agent started talking to me in an insulting manner and threatened me to pay immediately or else they would call my relatives and call me a thief. They also threatened to abuse my mother and sister on the call.

I am also attaching the screenshots of their conversation and payment.