Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 15, 2024
Complaints 4804
Resolved
1326
Unresolved
3478
Quick Links
Statistics
Share
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Kotak Mahindra Bank
Customer Service Contacts

Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sagi Viswanadh Varma
from Vepagunta, Andhra Pradesh
Sep 2, 2022
Report
Copy

I am complaining about lien amount on my account

I have taken a personal loan from kotak. The repayment date is 2 sep 2022.. i have deposited my loan emi amount on 2nd sep morning only..but still the amount was deducted and when I checked my loan repayment details, it is showing that it is over due and they have charged intereste to that overdue amount..now where is my deducted amount gone, it doesn't revived in loan also. being a respectable bank this is not at all tolerated, they are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yash Teotia
from Hapur, Uttar Pradesh
Sep 2, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Report
Copy

Mis behaviour

Address:Gazibaad Rajnager indrapuram

Dear sir
My name is yash teotia i open a online account in kotak bank in case of kyc i chose home kyc because the branch is not available in my area 2 officers. Come to kyc and do the kyc then he demanded 500rupes to do the kyc but the home kyc is free then i was not paying the rupes but they officer give me abusing and giving the threads and give agin and agin abuse to prove i have a recording he come 1/sept/2022 at2pm clock so...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rehan@12345
from paonta sahib, Himachal Pradesh
Sep 2, 2022
Report
Copy

Address wrong

Address:245 Rajban raod Taruwala Paonta Sahib, 245

I am farman khan my current address 245 rajban raod taruwala paonta sahib please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
from Bengaluru, Karnataka
Sep 1, 2022
Report
Copy

Collection Agency Threatening

It was a mistake to take credit card from Kotak Bank. Their payment collection teams starts calling from 25th of every month when payment date is only 2nd of next month. And as the day passes and last day approaches every 5-10 mins they will call from different numbers. Bhai last date dete hu ku ho, agar paise pehle lene hote hain. I have cards from other 2 banks and no one does this. They threaten you, if you don’t pay now, be ready to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravib788
from Deoli, Delhi
Sep 1, 2022
Report
Copy

Abusing theatrE

It is extremely shocking and embarrassing for me to Mention this the treatment I received from KOTAK MAHINDRA BANK CONSUMER DURBLE RECOVERY/COLLECTION DEPARTMENT was extremely unethical & ruthless. I have been clearly received a DEATH THREAT from one person among 100 whatsapp calls and massages saying "Murder dalta tera
mera paisa nahi diya toh."Calling out my friend's number is also abusing them and daily this threat

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
babitavihu
from Deoli, Delhi
Sep 1, 2022
Report
Copy

Abusing threat and harassment

It is extremely shocking and embarrassing for me to Mention this the treatment I received from KOTAK MAHINDRA BANK CONSUMER LOAN RECOVERY/COLLECTION DEPARTMENT was extremely unethical & ruthless. I have been clearly received a DEATH THREAT from one person among 100 whatsapp calls saying " kisi ka paisa kha kar baithai ho aap ko paap lagega. Calling out my friend's number is also abusing them and daily this threaten

I hope this...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I took a personal loan from Kotak bank in 2019 and I am almost regularly paying EMI and last couple of months I have been delayed but paid end of the month with a late payment fee and bounce fees. last month they recovered EMI through UPI pay and also submitted ECS. so this month I have said 1 Sept you again submit ECS so I refused to pay through UPI.

but I receive every day starting 10 calls a day and yesterday(31st Aug 2022)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Debasish28
from Bhubaneswar, Odisha
Sep 1, 2022
Report
Copy

No service provided for the charge taken by the bank

I was scrolling through the app for checking the balance of my account and I wanted to check my cvv and expiry date for my virtual debit card on kotak 811 app . Suddenly a pop up came that 235 rs has been deducted from my account. And an order for a physical debit card is placed . I quickly dialled up to their helpline number. I was shocked to see with the level of incompetence of the service providers of kotak and the call to the 811 folks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Basavaraju T B
from Tumkur, Karnataka
Aug 27, 2022
Report
Copy

Account freezed or Blocked

Address:Tumkur

Hello
I have opened savings account online in Kotak Bank and visited nearest branch for kyc verification. Done bio metric process. After some months my account is freezed/blocked with out any information. There is an emergency to withdraw amount from the account. But worst response from customer care and branch employees . Very disappointed and we r difficult situation. Please unfreez the account and help with this ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sneha Sangam
Aug 25, 2022
Report
Copy

Mental harassment-- caused by kotak collection

I have been getting collection calls from kotak mahindra collection department for loan recovery on the of Saraswati.
I have been telling each of them that is wrong contact details. But everyday i am getting calls. I am being mentally harrassed here unnecessarily....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
syed4250
Aug 25, 2022
Report
Copy

Overdue amount not cleared from my cibil

TO
KOTAK BANK TEAM

Dear sir/Madam
I am SYED AHMED
From Hyderabad, Telangana.

SUB: OVERDUE not cleared in my cibil report.

I have taken a Personal Loan in KOTAK BANK.
Loan A/C PDL2609070 Sanctioned Amount Rs.14, 000 Disbursed On 13/06/2022
few days back i checked my cibil report
In that report I saw an overdue amount Rs.13, 999 mentioned
which is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandra Bhan Kumar
Aug 24, 2022
Aug 28, 2022
This thread was updated on Aug 28, 2022
Report
Copy

Unethical behavior and abuse language

Address:D-92 Sector 2 Noida

I am Chandra Bhan from Delhi(NCR), i had received call from ([protected]) Kotak Mahendra Bank Collection agency at[protected]:08 on mobile number [protected] related to My younger Brother Mr. Uday Bhan's credit card(Card Ending Digit 6699 and Registered Mobile Number is [protected]) payment due. The executive told me that he is calling from Impact India Services and after many requested he told me, he is calling from Kotak Mahendra Bank and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jigyasa73
Aug 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastag - changing my registered mobile id

Recent Complaint id - 44474
complaint type: request for change/update in mobile number/email id.

I wanted to update my number on Kotak fastag, for which I have raised so many complaints, called them so many times, sent them the documents, and followed up (like zillion times). But every time they want me to share the same documents again with a fresh date and fresh copy. Tell me what I should do?...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
M
Mohamed Thanish
from Chennai, Tamil Nadu
Aug 23, 2022
Report
Copy

Cancel my insurance and refund my money

Address:TVs emerald peninsula site manapakkam, Ramapuram, Chennai

Cancel my insurance policy and refund my money, this is not good for your bank. I am not applied any policy. I am not interested any policy insurance. Your bank only one help for me. Please cancel my insurance and refund my money 🙏...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nithimadav
from Chennai, Tamil Nadu
Aug 22, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance commission complaint

I am reaching out this forum as I couldn't connect to KLI support.
KOTAK LIFE INSURANCE AGENT ID 60547120
commission statement for the period from 8th to 15th Aug shows as follows;
renewal policy no 0996094 and policy no 09960942 the total commission due is 5176
TDS deducted (258+26.84)
Net amount payable is Zero
The statement has no bank details or branch details
I have not received any...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:104 Pinal Row House Adajan Surat. Gujarat

I am not getting any response from company despite of several reminders From Subject Size Received
PRAMOD PATEL / TRANSMISSION / TORRENTPOWER / AHMEDABAD Dividend Unpaid 2 MB [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankushz
from Pune, Maharashtra
Aug 22, 2022
Report
Copy

Credit Card Payment & Recovery Department Harassment

Address:Pune

It is extremely shocking and embarrassing for me to Mention this the treatment I received from RECOVERY/COLLECTION DEPARTMENT was extremely unethical & ruthless. I have been clearly received a DEATH THREAT from one person among 100 calls saying "Murder dalta tera
mera paisa nahi diya toh."

I hope this forum is visible to everybody here and I need to highlight the situation is I have been using KOTAK Credit Card since...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dinesh Sharma GLC
from Delhi, Delhi
Aug 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failed and amount of 666 deducted from my kotak account which is still not refunded after 8 days

On 12 August 2022 I made a recharge for my jio number 8368****32 through Freecharge app of amount 666₹. After some time i got a message that the Transaction failed and amount of 666₹ deducted from my kotak account which is still not refunded after 8 days. The UPI transaction ID is OCMRAM[protected] please resolve this issue and also refund my money as early as possible. Thanks in anticipation....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Gopitharakesh S
Aug 20, 2022
Report
Copy

To cancel group secure one policy

Address:Thirumalapalya, chikkathotlukere po-572128, kora hobli, Tumkur T&D.
Website:Www.kotak.com

10 days back someone called me as a service regarding call..
And activated a group secure one policy..

I told them am not interested... But forcefully they created a policy...

So please cancel my policy.....
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
shukladeepak
from Surat, Gujarat
Aug 19, 2022
Report
Copy

Lien Amount clearance

Hello sir, Good afternoon,

I am a software engineer, I worked in Gandhinagar and I live in surat, I have opened my Kotak bank account to coordinate bank employees. after opening my bank account. after 3-4 days someone who transaction 15000 rupees, when I see this I'm shocked for this and thinking about someone who does illegal transaction or fake transaction. At that time I was a transfer amount to my other axis bank account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy