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Kotak Mahindra Bank Complaints & Reviews

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Updated: Jun 22, 2026
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Kotak Mahindra Bank reviews & complaints page 12

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R
R.Sgr
from Itimadpur, Uttar Pradesh
Oct 26, 2016
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Passbook required

Address: New Delhi, Delhi, 110087
Website: www.kotak.com

I require passbook of my saving account. My home branch is Gurgaon (IFSC code KKBK0000261) but I visited your Bhera Enclave branch (IFSC Code KKBK0004594) to get passbook. It is for the first time. At Bhera Enclave branch I was refused for passbook reason being that I will get passbook only from the Home Branch.
At present my home branch is 100 km from my current location. So it is not feasible for me to travel 100 km just to get passbook.br...
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shlndr
Aug 15, 2016
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Updating mobile number for otp

Address: Gurgaon, Haryana, 122001
Website: www.kotak.com

I am a kotak mahindra bank customer from last 4 years and i moved to different city & state. I cannot access my online banking or pay my bills because i cannot access my online account without the otp number. The number which is registered with kotak mahindra bank i. E. No longer exists anymore. I need to update my new mobile number, but i cannot do this online and talking to customer care has not helped at all.

Please help...
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M
mhesh
Aug 12, 2016
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Cash deposits charge

Address: 380008

Res. Sir.
In kotak mahindra bank i have one current account. I have deposited cash in my accounts. I deposited cash in my own account and in my home branch.
Now bank is charging for cash deposit.
They never inform about such a charges prior. And now they are deducting cash deposit charges.
I want to know how they are charging on our own money.
Thanks....
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A
Amarnadhreddy
from Bengaluru, Karnataka
Aug 11, 2016
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Personal loan not received but amount debited from my account

Address: 560036
Website: www.kotak.com

[protected] i received a mail stating
Subject: loan confirmation mail — c h amarnadh reddy

Dear sir,

This is with regards to your personal loan application with kotak bank

Request you to confirm the below details

• kindly confirm that you have applied for a personal loan with us :
• your employee code as per payslip/id card :
• applied loan amount :
•...
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Gyana Ranjan Mishra
from Hyderabad, Telangana
Jul 20, 2016
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Adding late payment fees again and again and asking to pay when i paid with in the time line

Address: 500032

This complain is regarding credit card bill issue. First they added a late payment fee of 500 where i paid within the given time frame. I mailed them and they told the late payment was waive. Again in the next month the late payment was added with the late payment of current month. I already paid all the bills with given time frame. I have the transaction number and snapshots also. They are saying me to pay again those late payment fees....
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Arjun1506
from Delhi, Delhi
May 18, 2016
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I have not received my credit card yet.

Address: Gurgaon, Haryana, 122002
Website: bank-branch.kotak.com/city/Gurgaon

I have not received my credit card yet. I applied for it on 30th December 2015 as I joined the Wipro Limited so it was mandatory for us to open an account in Kotak. Your employees issue me debit card and told us that credit card will be given after 15days of 1st salary credited to your account and till now they did not issue me a credit card. I called them several times, all they say is mail us though I mailed them many times but result was...
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drishty group
Apr 18, 2016
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Account debit freeze

Address: 201005

Dear sir,
I opened a bank account after so many request from person of kotak mahindrs bank visiting my office in delhi.
Even i don't need but he told me about benifit and some other features. He asked me for a cheque rs 20000k but he said he will return it after account will get open as it is 0 balance account.
After opening account he put cheque for clearing when i saw that i called the person of kotak he didn't responded....
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akhileshshukla03
from Mumbai, Maharashtra
Feb 20, 2016
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Unwanted auto debit failure charges and over limit charges in my credit card statement

This is last mail which send to bank on[protected] where Bank is not taken any action till date and funny thing is that last 6 month I had not done a single expenses through this card and only made payment to bank which is almost[protected] but because of bank wrong charges my card is Over limit almost 5000 and wrong charges is (Auto Debit Failure - 600X12=7200 & Over limit charges 600X6=3600) and they I should make this payment to bank br...
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rajivk11
from Mumbai, Maharashtra
Jan 26, 2016
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Complaint against kotak credit cards

I, the undersigned am a kotak privy league credit card holder since late december 2013. The annual fee (Taken in advance) per year is 6000 plus taxes.In the first year the credit card company offered me very good deals like a nike voucher, taj epicure membership and 4 pvr movie tickets redeemable every quarter (Total of 16 per year). I was sold the credit card on this deal without mentioning any fine print.

The card got renewed...
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P
phani krishna79
from Coimbatore, Tamil Nadu
Jan 12, 2016
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Buying of kotak mutual fund

Website: kotak securities

On jan 2nd 2016 i bought kotak select focus fund units and the amount has got deducted and i got a java error from the site. i have tried to talk to the kotak employees and they say i need to check with kotak securities and kotak securities say i need to talk to the kotak bank employees. I have provided them a screenshot of amount getting deducted from my acct. My PAN#AJHPC0302M and this is the mail id i provided in their site#[protected]@yahoo.com,...
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S
ShwetaBJ
from Nagda, Madhya Pradesh
Oct 23, 2015
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TBMS charges

Address: Pune, Maharashtra
Website: kotak.com

TBMS charges are applied in my account without prior information, even after changing account type and talking to branch manager, I was still charged. The branch manager assured me in July when I changed my account type, that I will not be charged any further and In oct again I was charged 969 and 969 Rs twice for month of july and august. Such a big fraud from Kotak mahindra bank. Kotak is deducting Rs969 from my bank account every...
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S
sourajit
from Delhi, Delhi
Sep 23, 2015
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Credit Card Payment

Address: Gurgaon, Haryana
Website: www.kotakcards.com

Dear Sir, I hv a credit card with Kotak Mahindra Bank. I hv paid all the amount bt still they have been charging above 2000/- against late fee with service tax where as I hv never been delayed in payment. Every they used call me for payment and when I make call no one is responding from their side. I am in a mentally pressure as they are disturbing every time. Please help me out....
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A
abhi_2022
from Kolkata, West Bengal
May 19, 2015
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CHEATING WITH THE CANDIDATES

Address: Kolkata, West Bengal

Hello, I am from Kolkata. And once I got a call from kotak mahindra insurance (Middleton Row, Kolkata - 700071, Near Maidan Metro Station, Shakespeare Sarani branch). I wan asked to come for an interview for the post of consultant trainer. Later, I visited the office at the above address (AC Market 1st floor). Where the HR told me about everything about the job profile as a Consultant Trainer. And on the next day they charged me of 2000 rupees...
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deepak8111
from Chennai, Tamil Nadu
Apr 30, 2015
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Closed and charges

Address: Pune, Maharashtra

The Grievance Officer/Bank Manager, Kotak Mahindra Bank, Camp Branch, Pune 411001. Sub:- Imposing of various surcharges(TBMS etc) on my account- [protected]. Sir, This is to bring to your notice about extra charges 7200 levied on my account number [protected] . This is a salary account that I have opted to take about 3 years ago. 6 months ago I have changed my company from Kotak Life. I would have been happy...
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Lakshminarayana Ravuri
from Hyderabad, Andhra Pradesh
Oct 27, 2014
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IMPS failed due to Beneficiary Credit Status Unknown

Address: Hyderabad, Andhra Pradesh

Your funds transfer request for Rs. 9900.00 from account [protected] on 27-Oct-2014 08:05 AM towards IMPS could not be processed due to Beneficiary Credit Status Unknown Please find the details as below: Beneficiary Account No: [protected] Beneficiary IFSC: ANDB0000503 IMPS Reference No:[protected] This is what the email i received from kotak after IMPS transaction time out and money deducted from my account. I believe KOTAK...
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S
subramanyam1981
Sep 22, 2014
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Address change request for Kotak Credit Card

Address: Bangalore, Karnataka

I have applied for a Kotak credit card and got it with a mistake in my billing address. To rectify this mistake I called up customer care and they told me that eventhogh it is mistake from bank side while entering the data into their system, it needs to be updated with a address change request. So they raised an address change request and I have sent the Address proof and Id proof documents. I have clearly mentioned in the email what part...
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Hemantaggarwal
from New Delhi, Delhi
Apr 21, 2014
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Charged twice for Loan EMI

Address: New Delhi, Delhi

I am cheated by your collection department who pick money from me of loan installment and not updated in system. My contact no is [protected]. It is the worst service a bank can offer to customer. I have been looted by you guys by Rs. 10000. Calling loan department however its been more than 30 minutes couldn't reach there.. Such a mafia company. Collection agents talk like they are from mafia....
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Address: Chennai, Tamil Nadu

this is my bad experience with them. I raised a complain with them on sep 28. No clue what happened till now. I ended up paying extra 19K INR. Here is the complete story. I am holding personel loan on my kotak credit card. When i apply for the loan, i was promised that i will not have any foreclose charges for my personel loan after first 3 months of my emi. I repeat I was repeatedly told by the telephonic executive lady that i will...
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goparajug
Jun 20, 2013
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Without disbursing loan amount deducted my EMI

Address: Hyderabad, Andhra Pradesh

In my personal loan, it is a balance Transfer from Citi Bank to Kotak Bank with 2% lesser interest rate offer as committed by Kotak bank. Without disbursing loan amount deducted my EMI from the same Kotak bank saving's account. After given complaint they have not reacted and given mail after one month and saying that your address verification is negative and asking me for Loan Cancellation Letter duly signed by me and one cheque for...
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harirambabu
from Bengaluru, Karnataka
Jun 12, 2013
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Kotak Bank - Salary Account

Address: Bangalore, Karnataka

I am Harirambabu M R, opened salary account in Kotak bank on June 2011.
Saving A/C Number: [protected]
Before opening the account, Kotak bank representatives given lot of good information(but really, all are fake) about the bank.
But after opened the account , i faced the following issues.

1. I have given the request to change my mobile number - They took 3 months to change the mobile number.
2....
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