Kotak Mahindra Bank Complaints & Reviews

Dear sir/madam, today your bank has charged me 118rs for adhocstampt...pls i want that my money back in next 1 to 7 days.

Dear sir madam
kotak bank charged me rs 3400 annual debit card charge how much is kotak bank annual charge resolved my problem Customer care also did not answer the call

I have been getting promotional sms from kotak mahindra bank since 2021 about one of their digital banking products.
I am not a customer at the said bank and I do not intend to be a customer.
I have emailed the customer service team to opt out of the promotional sms, but to no avail.
I even tried to block their numbers on my phone., but it just keeps coming from different numbers.
Please find the attached screenshot of some of the sms.
My phone number - +91 [protected]

Dear Team,

I have paid kotak bank credit card due amount as on date 3rd November-2022. But amount not reflected till dated.

Kindly resolve this issue on urgent basis.

For your information attached payment detail. I hope your team resolve this issue.

I have maintaining two consumer durable loan in kotak mahindra bank. Since 5th of nov was my first Emi date i have tranfered the emi amount to the account prior before the emi date. But emi not debited and i have paid the amount manually through the app. But after that day they have debited extra amount from my account. Today my friend transferred money to my kotak account, from that amount also they have charged money in the name of lien. disappointed with their service. I am not a loan defaulter. I have paid my loan within time. Then why are they charging money back to back from my account. Please resolve my issue and cancel the lien.

Mene meri loan closing ke liye aaply kiya to kotak mahindra bank walo mana kar rahe he ki aapki loan ka 12 mahina complet nahi huva to wo closing nahi karenge aur ye bhi bola ki 12 mahine bad loan closing ka charge bharke closing karna rahega ye kya bat huva closing charge bhi bharneka aur 12 month ke liye wite bhi karna to mene un logo ko bola ki me complen dalunga to wo log ne bola aapko jo karna ho wo karo india ka RBI ke ruls ki kisiko nahi padi kya

The worst service no chat no calls are responding properly.I so ended my 150 rs only hearing IVR still since Friday 4th nov I am trying to call no one is bother.I applied for loan due to emergency but still now responses..chat people enjoying with my problem giving thr scripted reply

I tried calling this people since Friday.once I connected regarding my loan application that lady just complete her part and disconnected and then no call back.since then I am trying to call no one is responding it’s just busy.chat person are so worst for reply they are enjoying my problem.I have applied for loan because there is an emergency problem came.at least I should know the status.but no one bother.such a worst

Hi Team,

This is to report that Kotak Mahindra Bank continues to call me for personal loans and credit cards even though my number is on the National Do Not Call for more than around 5 years now.
They claim that their DND list does not have my number and their website does not give an option to register the numbers on their DND list.
It is a way to reach out to all customers.
I would hereby request the...

For the month of November my EMI payment has been deducted twice. I manually paid my EMI amount ₹5834 on 06th November 2022 through PAYTM as it wasn't deducted automatically on 5th November 2022 even though I had sufficient balance in my account now they asked me to pay 500 rupees extra because of delay in payment. On 07th of November again my account was debited by ₹5834 automatically.

And also kotak deducted 225 rupees I am not sure for what reason.

And the worst part is even after trying to connect their customer care unable to get connect.

All loan amount paid pls Noc provide my 💌 mail send pls sir loan No RAR1157211 online amount paid

Loan no. RAR808112 Noc cartificate chahiye sir pls loan amount all paid

Hi Team,

I have been dealing with these harassing calls since 5 years now. Account details are:

Credit Card A/c No.[protected] with Barclays Bank PLC has been transferred to Phoenix trust FY 11-5 SCHEME C.

This was a fraudulent card which was applied in 2006 or 2007 after stealing my information. I got to know about this card in 2014 when I received first call asking me to pay for this CC. I made a police complaint just after that call. In 2015, I disputed this account on cibil with supporting documents and after investigation from their team this account was removed. I thought things have been taken care of but No. from past 5 years, Phoenix named organisation has been calling me, my current employer, my FB friends and my family and ruining my image. They call people and inform them that I am fraud and what not. My mother is 72 and is a heart patient but this phoenix company threatened that old lady too by telling false story. I even made a police complaint in 2018 regarding harassment and also visited Vikaspuri office. I shared my supporting documents but the manager started yelling and said that you have to make the payment. He asked me to pay 5000rs for settlement. I reported it several times to the customer support team, I asked them to put a case and I will see them in court but calls are never ending. Recently I received a msg from you guys that the Credit card information has been passed to Phoenix again. I am sick and tired of dealing with you and the organisation rude people.

Please stop HARASSING an Indian citizen. I have never applied for this card. Someone did a fraud and applied the card under my name and I have given all my documents to u and your company to prove it. This charge is not in my cibil because they removed this illegal transaction from my account. I have attached screenshots of the email for reference.

Someone needs to stop these calls and molesting females.

Regards,
Tanvi

Hi,
I am a Kotak account holder. I have noticed that i am being charged for ATM CW and BI Fees without any information in what reference it is??
Yesterday only 24.78 rs have been deducted 5 times from my account and 10 rs once for BI fees although i haven't used my ATM card this month.
Can u please look into this and suggest a way forward to get my amount back.
Also, I have checked the statement for my previous month wherein 14 times 24.78rs have been deducted. This sums around 6-700 rs. within 40 days.
Whats the point of deducting this much money. Either resolve my issue or i will have to close my account. This is completely unbearable.

Am a saving account holder for salaried account of Kotak Bank. While setting up was informed of zero balance account. Account # [protected] SAVINGS. However, charges have been levied on 9th Sept of 104.74 (for May-22) and 354.25 (for Jun-22) stating Chrg: AMB Non Maintenance Chrg for May-2022

Hello,

As per the inbox revert I have paid all the bill amount for the last and upcoming bill statement. But you have got rejected to reverse the amount.

I was requesting you to reverse the amount for the penalty imposed on the card. There was a hope that it will get reversed but not happened.

I am a loyal customer for Kotak bank for so long and I raised a request for the penalty to be de-imposed as it is not for the payment not made on time.

You told that I have to make a payment then you will do reversal and I have done the bill payment for the upcoming statement too.

Again I am requesting you to kindly reverse the amount other wise my humble request you to close my credit card as you all payment already made. I will get another bank credit card.

I am holding kotak bank credit card for so long, don't let me close this card, there are so many bank are provided the card and they are able to reverse the amount if it is charged for late payment. Why don't Kotak bank do ?

Regards,
Sameer
91 [protected]

Sir i have ordered a Cason CX5 Handheld 3-Axis Gimbal for Smartphone Foldable Gimbal Stabilizer with Face Tracking, Gesture Control, Inception, Zoom, Anti-Shake for Youtuber Vlogger Supports iPhone & Android (Grey) on[protected] from Amazon. It was received on[protected] and I have returned my product.
Amazon initiated the refund on[protected] and it was expected to come on[protected].
Amazon gave me the reference id #HSBCN[protected]. But the kotak Mahindra Bank bank has still not credited my money to my bank account. And the bank isn't taking any progressive response on my refund,
This is urgent please help me as soon as possible.

I have a cheque issued to me with my name, middle name & surname name on it. but my account on bank it having my name & surname. No middle name mention on it. then i went to bank and i asked bank employee for solution but they couldn't give me satisfactory answer.They told me it is not possible. whereas i showed her my driving license which have mention my full name with first, middle and surname. She said that I will inform after 2 days but today it is more than a week but no reply came.Apart from this, I also mailed Country Head & CEO but they also did not get any reply.So this bank is very irresponsible. I suggest that no one should open an account in this bank.

There has lot of Calls from Kotak Mahindra Bank Agents and they are forcing to buy their credit cards

The call centre person tricked me into getting this policy by saying that its mandatory and hence now i need to cancel this policy as ₹2, 634.35 has been deducted and i need full refund while i'm under free look period which will end 30days after i received my policy i.e 20/10/2022.

Name: Bharat Chouhan
Policy No: GO000036