Kotak Mahindra Bank Complaints & Reviews

I tried calling this people since Friday.once I connected regarding my loan application that lady just complete her part and disconnected and then no call back.since then I am trying to call no one is responding it’s just busy.chat person are so worst for reply they are enjoying my problem.I have applied for loan because there is an emergency problem came.at least I should know the status.but no one bother.such a worst

Hi Team,

This is to report that Kotak Mahindra Bank continues to call me for personal loans and credit cards even though my number is on the National Do Not Call for more than around 5 years now.
They claim that their DND list does not have my number and their website does not give an option to register the numbers on their DND list.
It is a way to reach out to all customers.
I would hereby request the...

For the month of November my EMI payment has been deducted twice. I manually paid my EMI amount ₹5834 on 06th November 2022 through PAYTM as it wasn't deducted automatically on 5th November 2022 even though I had sufficient balance in my account now they asked me to pay 500 rupees extra because of delay in payment. On 07th of November again my account was debited by ₹5834 automatically.

And also kotak deducted 225 rupees I am not sure for what reason.

And the worst part is even after trying to connect their customer care unable to get connect.

All loan amount paid pls Noc provide my 💌 mail send pls sir loan No RAR1157211 online amount paid

Loan no. RAR808112 Noc cartificate chahiye sir pls loan amount all paid

Hi Team,

I have been dealing with these harassing calls since 5 years now. Account details are:

Credit Card A/c No.[protected] with Barclays Bank PLC has been transferred to Phoenix trust FY 11-5 SCHEME C.

This was a fraudulent card which was applied in 2006 or 2007 after stealing my information. I got to know about this card in 2014 when I received first call asking me to pay for this CC. I made a police complaint just after that call. In 2015, I disputed this account on cibil with supporting documents and after investigation from their team this account was removed. I thought things have been taken care of but No. from past 5 years, Phoenix named organisation has been calling me, my current employer, my FB friends and my family and ruining my image. They call people and inform them that I am fraud and what not. My mother is 72 and is a heart patient but this phoenix company threatened that old lady too by telling false story. I even made a police complaint in 2018 regarding harassment and also visited Vikaspuri office. I shared my supporting documents but the manager started yelling and said that you have to make the payment. He asked me to pay 5000rs for settlement. I reported it several times to the customer support team, I asked them to put a case and I will see them in court but calls are never ending. Recently I received a msg from you guys that the Credit card information has been passed to Phoenix again. I am sick and tired of dealing with you and the organisation rude people.

Please stop HARASSING an Indian citizen. I have never applied for this card. Someone did a fraud and applied the card under my name and I have given all my documents to u and your company to prove it. This charge is not in my cibil because they removed this illegal transaction from my account. I have attached screenshots of the email for reference.

Someone needs to stop these calls and molesting females.

Regards,
Tanvi

Hi,
I am a Kotak account holder. I have noticed that i am being charged for ATM CW and BI Fees without any information in what reference it is??
Yesterday only 24.78 rs have been deducted 5 times from my account and 10 rs once for BI fees although i haven't used my ATM card this month.
Can u please look into this and suggest a way forward to get my amount back.
Also, I have checked the statement for my previous month wherein 14 times 24.78rs have been deducted. This sums around 6-700 rs. within 40 days.
Whats the point of deducting this much money. Either resolve my issue or i will have to close my account. This is completely unbearable.

Am a saving account holder for salaried account of Kotak Bank. While setting up was informed of zero balance account. Account # [protected] SAVINGS. However, charges have been levied on 9th Sept of 104.74 (for May-22) and 354.25 (for Jun-22) stating Chrg: AMB Non Maintenance Chrg for May-2022

Hello,

As per the inbox revert I have paid all the bill amount for the last and upcoming bill statement. But you have got rejected to reverse the amount.

I was requesting you to reverse the amount for the penalty imposed on the card. There was a hope that it will get reversed but not happened.

I am a loyal customer for Kotak bank for so long and I raised a request for the penalty to be de-imposed as it is not for the payment not made on time.

You told that I have to make a payment then you will do reversal and I have done the bill payment for the upcoming statement too.

Again I am requesting you to kindly reverse the amount other wise my humble request you to close my credit card as you all payment already made. I will get another bank credit card.

I am holding kotak bank credit card for so long, don't let me close this card, there are so many bank are provided the card and they are able to reverse the amount if it is charged for late payment. Why don't Kotak bank do ?

Regards,
Sameer
91 [protected]

Sir i have ordered a Cason CX5 Handheld 3-Axis Gimbal for Smartphone Foldable Gimbal Stabilizer with Face Tracking, Gesture Control, Inception, Zoom, Anti-Shake for Youtuber Vlogger Supports iPhone & Android (Grey) on[protected] from Amazon. It was received on[protected] and I have returned my product.
Amazon initiated the refund on[protected] and it was expected to come on[protected].
Amazon gave me the reference id #HSBCN[protected]. But the kotak Mahindra Bank bank has still not credited my money to my bank account. And the bank isn't taking any progressive response on my refund,
This is urgent please help me as soon as possible.

I have a cheque issued to me with my name, middle name & surname name on it. but my account on bank it having my name & surname. No middle name mention on it. then i went to bank and i asked bank employee for solution but they couldn't give me satisfactory answer.They told me it is not possible. whereas i showed her my driving license which have mention my full name with first, middle and surname. She said that I will inform after 2 days but today it is more than a week but no reply came.Apart from this, I also mailed Country Head & CEO but they also did not get any reply.So this bank is very irresponsible. I suggest that no one should open an account in this bank.

There has lot of Calls from Kotak Mahindra Bank Agents and they are forcing to buy their credit cards

The call centre person tricked me into getting this policy by saying that its mandatory and hence now i need to cancel this policy as ₹2, 634.35 has been deducted and i need full refund while i'm under free look period which will end 30days after i received my policy i.e 20/10/2022.

Name: Bharat Chouhan
Policy No: GO000036

I had registered previously with kotak 811 account and executive competed full kyc from me, and banking staff confirmed the same even upon visiting branch recently.
I am unable to access my kotak 811 account and account type changed to 811 lite. When opening 811 widget through banking app, response appears as that option is only available to 811 customers. And when trying to open a new 811 account, page appears as I am already having an 811 account and I have to access that account. This way I am revolving round in each and every attempt and way.
There is no official Mail ID for this glorious band to redress consumer complaints in general for banking.
When attempted to register complaint through web page, it is a loop that revolves around two pages and nothing is possible from there.
When attempted to call to customer care number which is chargeable and even upon bearing charges, they will only made me listen to IVRS and disconnected the call before connecting to the banking executive.
And later tried to get to them through Twitter. First message got response with a general link which I already new. Later I explained the issue a bit more and there is no response from there too.
This is very bad response from a reputed bank and the bank branch staff doesnot care about customers at all. They are completely unaware of their product what they are working for and asks customers to talk to customer support(which is a charged service) for each and every problem and without any further knowledge.
I can not post photos from banking app as screen shots are not possible withing app.
Chose this platform with immense trust that my problem could atleast have some response that something has to be done from my side there is some alternative way for me to get the service i.e., kotak 811 full kyc digital account from kotak mahindra bank.

TBMS charges are applied in my account without prior information.They are showing me that my lien amount is Rs.233.87 for tbms charging lien.
Previously they also deducted many rupees from my account for various reasons.

Sales executives provide false information to customers. They called me 6 times to sell their platinum credit card and informed that there will be no annual charges and joining fees for the same. This same thing was informed at least 5 times to me by different sales executives. Then the card got delivered and it was mentioned in the supportive documents that there will be annual charges of Rs.500 and it would be waved off only when you spend Rs.50, 000 annually. So, I want to get this card closed. These people lie to customers only for the sake of completing targets.
Fraudsters.

Reference: Kotak Bank Credit Card Account No[protected]

Full and final settlement for above credit card account was done as per attached letter from KOTAK BANK dated 31st January 2019.

However, you are still showing above credit card account as *ACTIVE*

Latest CIBIL report is attached for your ready reference and required verification.

Please change status of above Credit Card Account from *ACTIVE* to *CLOSED* and oblige.

Best Regards,
[protected][protected]
Anup Jalan
अनूप जालान
Handheld : +[protected]
Email : [protected]@gmail.com

Please lien release my account.banita swain Ac[protected].sir please lien release my account.dir request

Hello,

I am getting frequent sms from Kotak Mahindra bank regarding "Open a ZERO maintenance digital savings account instantly with Kotak811 and earn upto 4% interest p.a. https://qyy.nu/BsAAiM8x T&C Apply -KBank

I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.
My mobile number is ([protected])

Thanks
Neeraj Kumar

This is an complain about an executive of Kotak Mahindra collection agent MR Manoj who threat me my wife my parents called us jaat se bheekari, ask me to send my wife my kids and my mother to brothel for prostitution so from that money he I can pay him credit card dues.