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Updated: Feb 5, 2026
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Kotak Mahindra Bank reviews & complaints page 17

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R
Ravi2425
Jul 22, 2022
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Hi Team

From last 3days I'm keep on getting calls for credit card, I'm not interested on kotak credit card, but today again I got a call from [protected] I have clearly told I'm not interested, even though without my permission she has process the application. This is not right way to behave.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
These are the number im getting calls, they are torturing me, please help me to get this issue resolved

I have already escalated issue in your portal but i didn't get any response
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    R
    ravi@kumar
    Jul 22, 2022
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    Address: d-263 swaroop nagar delhi

    I want to cancel my kotak secure one insurance policy I'm totally unsetisfide with this insurance policy kotak costumer exicutive no. Not respond I try many time costumer miss lead me.i want refund my money back which is 3061/-
    Name Ravi KumarPolicy no GO000036
    Kotak group secure one insurance policy
    MOBILE no [[protected]]
    [protected]@gmail.com
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      V
      Vishalkalpataru
      from Pune, Maharashtra
      Jul 22, 2022
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      Address: 266 B, bhavani peth , Timber market pune

      Kalpataru traders account no [protected]
      In kotak mahindra bank Timber market bhavani peth branch, pos repairing charges of rs 1593 levied by bank on 30 march 2021 wich was not repaired and pos machine was reinstalled in August 2021 and rent for full year from sep 2021 to aug 2022 was charged on 25 sep 2021 rs 3540 when contacted to bank official Mr Rahul zelkar for reversal of charges he only consumed time and on 21 July 2022 he said Bank has changed policy no reversal will be granted
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        V
        Vishal053199
        from Delhi, Delhi
        Jul 21, 2022
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        Hello Kotak Bank,

        I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

        I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          R
          RIDE WITH BIKE RAJAT
          Jul 21, 2022
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          Address: New Delhi

          I send 23, 000rs from my pnb ac to my wife Reena ac no ( Kotak bank ac no ). I balance deducted from my pnb ac and credited to kotak bank but kotak bank not credited to my ac.
          ( Issues facing from 20th july 2022 )
          Your CRN[protected]
          Account Number [protected]
          IFSC Code KKBK0004614
          UPI Handle [protected]@kotak
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            S
            suresh onteru
            Jul 21, 2022
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            Address: HABSIGUDA

            On 18th July I try to made payment to REGISTRATION & STAMPS DEPARTMENT- Govt of Telangana, but transaction failed but amount deducted. Transaction ref no: [protected] (amount is: 20, 024.80 rupees)

            Till date I didn't any response from sources about my refund
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              V
              Vamsi Krishna Yellumahanthi
              Jul 21, 2022
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              Urgent-Debit block from more than 3 weeks

              Dear Sir/Mam,

              This is with reference to my kotak account number [protected] (Home branch: Dombivali) that has been debit freezed from past two weeks.

              I have done the UPI transactions to pay the loans ( 7 days loan: High rate of intrest) that i took in case of emergency.

              I don't reside in Mumbai anymore, so as per instructions received through kotak application and customer care, I have visited...
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              Vamsi Krishna Yellumahanthi
              Jul 21, 2022
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              Debit block from more than 3 weeks

              Dear Sir/Mam,

              This is with reference to my kotak account number [protected] (Home branch: Dombivali) that has been debit freezed from more than 3 weeks.

              I have done the UPI transactions to pay the loans ( 7 days loan: High rate of intrest) that i took in case of emergency.

              I don't reside in Mumbai anymore, so as per instructions received through kotak application and customer care, I have visited...
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              R
              ravia.as
              from Tumkur, Karnataka
              Jul 20, 2022
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              Address: Tumkur

              I had applied for a Kotak Credit card after a lot of bugging from the customer care of the bank. I submitted all documents online.

              From the date of submission of documents I started checking the status online and it always showed "Being Processed". After two weeks I called up the bank's customer care only to know that my application has been rejected twice.

              I came to know that my application is rejected but the bank's executive said that the verification process failed whereas I did not get any verification calls or anyone in person to verify my details. and as per bank executive no credit will issue for the pincode of my residence.

              My question is if they are not providing all service then why are they opening accounts.

              Hoping this issue will be resolved.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                D
                Darshan KN
                from Jaisalmer, Rajasthan
                Jul 19, 2022
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                Address: Sagar,Shivamogga district, karnataka

                Hello My name is Darshan KN
                A Kotak broker named Doreswara NM chief agency partner took an amount of 50k to open an insurance policy . But he neither opened the insurance policy nor he refund my amount. It's been 5 months since he took the money. Wheneveri try to call him he just reject my call or gave me stupid reasons.please help me ...
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  D
                  danish07860
                  Jul 18, 2022
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                  I requested to cancel my accidental policy which they assigned me without my concern. I called customer care on 5th july and requested for cancel the policy they told that request has been placed and you will get refund within 7-8 working days after compliting 8 working days i called again then they said because of technical issue you did not get refund and you need to wait 2 more days. that 2 days also passed but i did not get my refund they are saying it has been put on high priority but not telling when i will get refund.
                  please look into this matter.
                  Thanks

                  Name - Mohammad Danish Alauddin
                  policy number- GI[protected]
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    A
                    Aafreen Rafiuddin
                    from Mumbai, Maharashtra
                    Jul 18, 2022
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                    Address: Plot no.5, room no.2078, near konkan bank, gajanan colony, govandi,,mumbai maharashtra 400043
                    Website: Kotak Mahindra bank

                    I have applied for credit card in Kotak Mahindra bank with online service. After few days, as per the process I got credit card verification call. They have asked for OTP so that they can approve my credit card. I have gave them my OTP. After around 1 hour, 30K got deducted from my account without my involvement.

                    We get to know that it has been transferred from my account to another account in Kotak Mahindra bank Gujarat branch. This seems to be internal transfer in the same bank with the involvement of the bank employee. They did access my online banking transferred it. They are not at all cooperating with me and not helping me in the investigation.

                    Please look into this and help to get the hard-earned money back.

                    Complaint number(reported in bank) - REF#1-[protected]

                    Thanks
                    Shaibaz
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      L
                      lokeshanand17
                      Jul 17, 2022
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                      Personal loan settlement

                      Hi Kotak Bank,
                      This is Lokesh Anand and had a LOAN account with the number SPLN62315833. I have sent the email to you guys previously but I have not received any proper email for resolution and also my communication was ignored. I request you guys to read my complete email.
                      1. Your collection team abused me a lot of time.
                      2. They have not spoken to me properly and not behaved honestly 3.I have had no help from kotak bank...
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                      Amitvadsariya
                      Jul 16, 2022
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                      My mobile number [protected]
                      I have 1 current account and 2 saving account and 2 swipping machine in kotak Bank ameerpet hyd branch (KKBK0007453)
                      Every month when I m going to bank for money withdrawal bank members saying no money or wait 30 min
                      Every time when going bank 45 min complasry waste and all members bahevier very bad plz action against him

                      Already 3 time 3 months complaint but no response and also doing email for branch manager but branch manager (Badri vishal) says transfer your account to other branches And forcefully give me branch transfer from
                      Very very bad stuff and branch manager is too bad plz action against him
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        J
                        Jayant Bagga
                        Jul 16, 2022
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                        Hi I am using kotak credit card but due to financial crisis I am unable to pay this month emi not even to pay other loans and lender amount. I don't know when will this situation will good . I left my job and started my own business but due to COVID it get closed and my saving and loans taken from other lenders are burden on me. My family is depending on me . Earlier everything is going good but as now I am unable to pay any of the loans. I am mentally frusted due to this and I don't want that this should proceed to recovery and they start harrassing me. As I request kotak to see my loans and card history I never bounce any of the payment . I request you to please settle this as soon as possible. I mail many times to kotak but no revert from there side.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          J
                          Joe3445
                          Jul 14, 2022
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                          Address: Nigdi
                          Website: Nigdi

                          I have been following up on a refund from swiggy and they said they have already processed the refund since 10th of July and the reference is[protected]... And it is not reflecting on my account
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            A
                            arshufatti
                            from Mumbai, Maharashtra
                            Jul 14, 2022
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                            Address: Udaipur,

                            Dear Kotak Bank Team,

                            I have been using this account from last 5 years and my kotak account is 0 balance (811) basic saving deposit account but now i have noticed that my account is keep deducting from 24.48 Rs as per the attachment

                            I have not used ATM since 01st June as I am out of the country, also one card is being issued for this and that is with me, so how this is possible that ATM CW Fee is deducted from my account in the month of June 3 times and in the month of July 1 time as below

                            04th June - 24.78 (3 Times)
                            07th July - 24.78 (1 Time)

                            Total Amount =99.12 Rs

                            Please arrange to revert these charges and credit the deducted amount to my account.

                            Attachment for your ready reference

                            Thanks and Regards

                            Arshad

                            Account Holder's Name - Arshad Ali
                            Account No - [protected]
                            Branch - Udaipur, Rajasthan
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              kaushal092
                              from Gurugram, Haryana
                              Jul 12, 2022
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                              My account welcome kit status is reflecting delivered but I have not received

                              Hello,
                              I have not received the welcome kit. The blue dart delivery person has delivered my kit somewhere else, I have repeatedly complained to which I am not getting any answer. Whose complaint number is 1- [protected]. If I can deliver then do so or else refund the deducted amount of debit card and chequebook. Kotak Mahindra Bank's service is very poor, does not give any response by repeatedly complaining through mail and call.br...
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                              Nishant198
                              Jul 12, 2022
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                              Address: Kotak Mahindra personal loan Delhi

                              Dear sir/madam,

                              I am a customer of kotak mahindra bank and I have taken loan also.last month June 22 there was a delay in emi payment which I have paid in same month. In July 22 I received some amount from my previous employer. The moment amount has hit into the account kotak bank has hold 30000 against the June month late emi repayment which is 2516 rs. When I made a complaint I got to know it will take 5 working days to release the balance amount although they have deducted their last month late charges along with current month EMI.
                              Why bank has hold the amount on which they have no.right.

                              My loan account no.- SPLN62317532

                              Please help.

                              Thanks and regards
                              Nishant sinha
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                N
                                Nishant198
                                Jul 12, 2022
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                                Address: Kotak Mahindra Bank delhi

                                Dear Sir/ Madam,

                                I am a customer of kotak mahindra bank.i have taken a personal loan also there was some delay happen in paying emi on time but I have paid on same month.this month July 22 I received some amount from my previous employer the moment has hit in my account bank has hold 30000 rs against the previous emi delay charges which 2516 rs. Which have deducted also after 2 days along with the current month EMI and rest 16961 rs is still on hold for 5 working days that to without any interest.is it right to hold excess amount on which bank has no right.

                                Please help
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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