Kotak Mahindra Bank Complaints & Reviews

It has been well over a month that i have not received my remittance from payoneer due to details not provided by kotak bank.

Whenever i will call my branch manager or the assigner person they will say that they have emailed to exchange house and they will get back to me once they hear from the exchange house.

But guess what! They never hear back from them. It's been more than 10 days they are still paying me...

Finally my savings account got opened but with wrong e-mail id of mine. While requesting customer care, i have been asked to visit branch to get it corrected which is completely not possible. Strange that such small things cannot be modified online or through a customer care agent. Below average banking services.
Also, it's remarkable to know that there is no direct option to speak to cc agent directly through the ivr. Unbelievable!...

Sir
Today morning by 6.24 am, i got msg from ur side that y ou are unable to process the cheque no 3 for rs 1000 due to insfficient funds. Now i have credited the amt to my account. Hence i request you to take necessary action for this and
Pls pass the cheque no 3 for rs 1000 as now the a/c having the amount
Me
Thank you

Sincerely
Peter sam...

Due to some reason my cibil got reduced. I told everything, while interacting with kotak bank customer care. My cibil is 693.. They told 400 is minimum in kotak so they can process and i have submitted my docs on 6th sep. After then i tried to find application with app no in net. Status is declined on 9th sep, however address verification is done afterwards only. Even. I asked executive he told it is under process. Still now i didnt get status....

Dear team i had a car loan in tata capital which got merged in your bank i had deposited all my dues also i got a soft copy from ur bank representative 16th sept but still the hard copy is pending. I got the pod number from ur representative on 22nd sept 2017 but i dont know how is this possible that the couriour has been returned and now the status is showing that it is bokaro.
Courior name is blue dart
Pod no is [protected]br...

With out my knowledge my account got freezed, called to customer care but received proper answer, i'm disappointed with you're services bank people freezing my account for unnessory issues which r not related to me, resolve it asap. It is 2nd time bank freezed my account before also & released but this is not correct you people can't do what ever you want with customer account, solve this issue as early as possible...

Hi,
Please find attached herewith. I have received a call on 25.09.2017 at 05.02pm number [protected] stating him as ajay kumar or similar. As per the telephonic talks he has informed that we will refund you the aforesaid amount deducted from your kotak mahindra bank — credit card no: [protected].
I hereby request to please refund me the aforesaid amount at earliest....

I had taken a credit card from kotak bank. They did not send me paper statement even after i opted for it. They sent electronic one only which goes to spam folder. As i did not receive paper statement, i got to know about it late. I made the payment of the purchase amount immediately and i told this to them. Customer service person told me to waive of charges as courtesy. However after few days i got alert for another payment due. I saw and...

Hey there,

I am your existing customer as i already mentioned. I don't know what the hell is going on with your services. First your customer care of [protected] and [protected], both numbers i am trying since last 25 days and every time called these number it ask me for my credit card details and when i enter card number it says "we are sorry we cannot process your request we are transferring your call to our care officer"...

There are incorrect charges on my credit card. Which they have refuse to reverse and i can nor escalate it further because their website doesn't respond.

My complain is about gst charges on my card which was applied on annual charges of the card. They reversed my annual charges but gst applied on it was not reversed. They said they can not reverse the charges due to internal policy of the bank.

I went to there...

Sir, i rajnikant jain having 3 c/ac &10 saving ac, my pro dosnt have time i compld branch manager he also talked with me on phn saying i will come to your office & fullfill your reqmnt, but i think now your bank dosn't want costmrs so it is request that your bank dos't have time &i would like close all my accounts fm ur bank kindly guide about closing procidure....

I have applied for kotak personal loan and got approved on 16th sep 2017.
But yet not received the amount in account. Had given bt details for hdfc bank. Kotak customer care says bt is done but hdfc says they haven't received dd yet. I am trying to follow up with customer care but no clear statement is provided.in my account it is already displaying pl details with emi due date as 10th oct 2017. Kotak bank is expecting me to start...

Worst service of kotak mahindra bank thippasandra branch.
It all started on 3rd of sept i had approached kotak representative mr tarun for opening my current account and edc machine for my new business, as promised by mr tarun that to open an account it will take max 3 to 4 days and same for the edc card machine, as i was in need of edc card machine so i wanted the process to finish off quickly. So i was
To expecting the whole...

Dear sir / mam,
This to inform you that i have been cheated by you bank staff as they told me that you have to pay joining free of rs 499 of credit card but in revert we will give two movie voucher. And then after when i have called customer care they told me that their is no such offer after the long argument they told me that yes their was an offer at that time and we send your voucher in 2-3 day but i havent recieved any voucher...

I had taken a personal loan from ing vysya bank, which later got merged with kotak mahindra bank.

When i took loan from ing vysya bank, there were no pre closure charges and no conditions of prior intimation. I called up the customer care of kotak mahindra and informed them that i need to close my running personal loan. They said that they will take at least 15 working days to process my request and there shall be additional...

Kotak executive called me for credit card and assured credit of 70k. He issued credit card of 30k credit limit after 15 days. I called the executive and cancelled my card. He said the credit card is cancelled from bank. But after one week, without informing he activated one asst service which was charged 1299/-. Now for cancellation they are telling it will take 15 days and if statement is generated i will be charged 1299/- also i have called...

Date : 25 September 2017
My credit balance has been 33602 yesterday and when I have tried to pay the outstanding balance (i.e 11398), I have seen that the outstanding balance has been changed to 17, 532 with available credit balance 27, 468. There has not been a history of transactions between these dates. So can you please look ino this issue

Acco...

I have kotak mahindra 811 account and after i check my balance i found three times money of 59 rupees have been deducted in the name of charges for depositing money that was only up to 2, 000, this was never told at the time of opening of account that you have to pay charges for depositing such small amount also there fore i am anguished and will certainly close the account...

Hello team, i was searching for phoenix arc since last 1.5 years since the time i started making settlements of all the banks credit cards.

Finally i was approached by kapil v sharma who has harrased me and tried to track down few of my contact details and even contacted people from saudi arabia in my presence and inspite of being always in contact.

I had promised them of making the payment of 25k on 25 september...

I have taken a car loan of rs. 6.50lakhs with your chennai section in the month of june 2017. During the process as informed by the branch i have signed all the documents and given 7 cheques which is of kotak mahindra bank itslef. While on this activity bank has confirmed as 2nd month onwards auto debit will be started and amount will be debited from your account. However from past 4 months i'm struggling to get the auto debit activated....