[Resolved] Lenskart — As part of CORP program they gave me voucher, which is not working now & giving justification like we discontinue that

[Resolved] Lenskart — As part of CORP program they gave me voucher, which is not working now & giving justification like we discontinue that

V VishalAB Jun 14, 2021 Jun 28, 2021 This thread was updated on Jun 28, 2021

Received notification from Lenskart for CORP program, as part of which after registering with my company email ID I will receive CORP offer code. Which I did as they mentioned in that mail, after which I received offer code. After some days I tried to utilize that voucher code, but notice that it is not working & raise concern with Lenskart, where they gave reason that CORP program offer has been discontinued. Which is not making sense, as you already dispatched voucher code & it should work. Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint.
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VishalAB

Jun 14, 2021

Support Ticket[protected]

Lenskart Customer Care

from New Delhi, Delhi

Jun 15, 2021

Verified Support

Hi Vishal! We will definitely help you in this matter. We are currently reviewing your account information and be assured we will try our best to answer all your questions. Will be contacting you at the earliest. Thank you.

Lenskart Customer Care

from New Delhi, Delhi

Jun 28, 2021

Verified Support

Hi Vishal! This is in regards to the complaint raised by you in regards to the Gift Voucher code. We would like to inform you that all the relevant information regarding the resolution has been shared on your registered email ID ie. 1*0*a*a*v*s*a*@gmail.com. If there is something else you wish to discuss, we will be happy to answer all your questions. Thank you.