Lenskart Complaints & Reviews

Address: New Delhi, Delhi, 110042

Refund in original mode of payment in bank transfer not done yet, instead credit score is provided for future buying.
Kindly check why this type of cheating business they are conducting.
Order# [[protected]].
I requested return for the products and refunds in original mode of payment but after return they just gived me store credit i already purchased new lens from lenskart store. I want my money as a cash or in bank....

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Address: Dehradun, Uttarakhand, 492007

Website: Lenskart

I have purchased two specs from lenskartstore at telibandha raipur chhattisgarh on 31st may. The order was ready on 2nd of june. Though i showed them the doctor's prescription. I insisted on computer test for confirmation. They did it and i was informed that it was very much close to doctor's prescription. I solely believed them. While receiving the specs i was told that if any problem arises it would be short out. After using the specs for...

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Address: Lucknow, Uttar Pradesh, 226010

Website: Lenskart.com

I buyed the the frame from lenskart store at bhootnath lucknow on 12 february 2017 by selecting the good quality frame of vincent chase & glasses of british optics so that i don't have any problem in seeing & have faith in company that they will provide a quality product by paying a valuable amount of rs.2400. But it's being a year crossed the quality of the lenses being disclosed of british optics, the anti scarth film of the lenses is coming...

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Address: Raigad, Maharashtra, 410221

Website: www.lenskart.com

Respected sir/madam, i, rahim shaikh, bought spectacles from panvel branch on 11/04/2017. While traveling, the left side glass suddenly broke. I was assure about your excellent quality. But it failed to prove so. I hope you see this complaint and give replacement as soon as possible.
I'm attaching the image and invoice copy of it.
Thanks!...

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Address: Bangalore, Karnataka, 560076

Hi,
I bought a pack of 6 from Aqualens-24 H Monthly Disposable- (quantity 2 packs) from Lenskart on 29 January 2018.
Every time I use the lenses, my eyes turn red and have gunk. The first pair I used was thrown by me within 15 days and that too I did not use it everyday.
Meanwhile I got my eyes checked and there was an increment in power of both the eyes. Current power-R 1.25; L 1.5 & earlier it was R 1 & L 1.25.br...

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Address: Pune, Maharashtra, 411038

Website: www.lenskart.com

I purchased spectacles from lenskart one month ago. It got broke so i went to the lenskart store to check if it is replaceable, they asked me submit specs and told me that they will revert back by mail as soon as possible. It's about 1.5 weeks i haven't got any email and i call them everyday they just simply that we'll connect back to you in 10 to 15 minutes....

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Address: Hyderabad, Andhra Pradesh, 500059

Website: Lenskart.com

I had purchased two lenskart products on 9th december 2017. I had agreed to return my old set of glasses for which i was given a coupon code with 50% off on my next purchase worth rs 2798 or above and valid for 90 days from the day i received the mail (22nd jan 2018).

I tried to purchase two more products on 4th march 2018 worth rs 3471 and tried entering the coupon code. It was rejected and the offer didn't apply. I called...

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Address: New Delhi, Delhi, 110091

Website: www.lenskart.com

Hello,

I had placed an order for vc e 10210-c4 eye glasses on 14th january 2018 (Order no. [protected]) and was supposed to get another frame (Vc 5882-c1) free. Accordingly i was charged 4816 for one frame (With lens) and the other one (With lens) was free. But when they sent the invoice, they have split the bill amount into two and charged for both the frames. This shows that i have paid 2744 for one frame and 2072 for another...

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Address: Ludhiana, Punjab, 141003

I have problem with the contact lenses, i have purchased it from lenskart store from ludhiana. Your online consumer helpline said that please contact the store & when i contacted the store he always tell that the query is raised and i am awaiting for the reply from the company. I have visited the store 4 to 5 times. But there is no solution for me....

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Address: Bangalore, Karnataka, 560085

I have eye power so i visited lenskart stores in bangalore. Last week i visited 2 different lenskart stores in banglore one at kamakya and another near ramakrishna ashrama. At kamakya, bangalore they gave me the eye power presciption which says my both eyes got additional cylindrical powers of 0.25. So i got doubt and i visited another lenkart store near ramakarishna ashrama, bangalore they gave told only my left eye got additional cylindrical...

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Address: 462024

Website: lenskart.com

Hello sir/ma'am,

A few months before i bought specs from lenskart from malviya nagar store (Bhopal). At the time of delivery too i could easily make out how delicate and prone to damage the full rim frame appeared to be. But then the sales man assured me that it will work out fine but, unfortunately it didn't.

When it broke the very next day i got to the store to get it repaired while the salesman then refused...

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Address: New Delhi, Delhi, 110092

Website: lenskart.com

I had ordered 2 sets of spectacles, one for my daughter and one for myself from company's outlet at vikas marg, delhi on 4th nov'17- order no [protected]. It was promised that it will be delivered within one week. The tracking on website also showed delivery date as 11th nov, till 11th nov.
But it wasn't delivered. Std answer on follow up was that it will be delivered within 24th to 48 hrs.
The company has policy of product...

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Address: Gautam Buddh Nagar, Uttar Pradesh

I had ordered two specs and i was told that i had power of -0.5 in left eye and -0.25 in right eye one had cylindrical power and the other eye had spherical power. The delivery i recieved had wrong power in the lens. I was given store credit for the amount of ₹3920 and eye test was done again and power increased to -0.5 in both eyes in just a course of 10 days. Having a doubt in my mind i told them to order the specs withorevious power...

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Dear sir/madam, i here by informing you that lenskart a well known eye glass brand has been cheating people with a promotion of free frame.

I booked a fcuk brand frame with progressive lens on 20/06/2017 for a price of 9975/-.

But the frame was very low quality and i had to return it after using for few days. Their bhubaneswar store does not have much stock so they asked me to choose a frame online as replacement...

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Address: 560061

Website: www.lenskart.com

I purchased a spec with glasses from lenskart, uttarahalli, bangalore on april 4th with order number [protected]. Within 3 month the frame cracked and broke apart, when taken to the store, the person at the store refused to honor the warranty though it was not a physical damage as there were no scratch mark nor any tear marks or any marks of abuse.
The frame are of bad quality and after sales service is also bad. Kindly help me....

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Address: 560096

Website: Lenskart

I have purchased spectacles (Both frame and lens) from lenskart from malleshwaram branch, bangalore - 560003 and order number is 948898. They sais the lens are scratch less proof. Now with in 10 month there are many scratches. I called the showroon guy and they are saying, they have not promised this. This guys will spoke politely till we buy product from them, then after they won't care this. Can some one can look into this, replace my lens...

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Address: Visakhapatnam, Andhra Pradesh, 530007

Website: Www.lenskart.com

My Oakley frame got rust. I showed at vizag local lenskart center 6 months back. They asked me to submit the frame for 1 week which is not possible to me at that time. Again in December I complained regarding this rust, they spoke to area manager and in a week they're going to exchange the frame. After 1 week I approached and I was told that area manager will come and see the frame, they will inform me at the time of his visit. But still...

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Address: New Delhi, Delhi, 201307

Website: www.lenskart.com

My wife underwent an eye test at home by lenskart more than three weeks back and we paid it rs.6000/- (Appx) in advance for a progressive lens glasses with its frame.

The glasses we received in about a week's time contained wrongly powered lenses for reading while distance power was okay.

This was confirmed by a revisit and fresh eye test done by lenskart optician executive more than ten days back and was duly...

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Address: Dakshina Kannada, Karnataka, 575003

Website: www.lenskart.com

Greetings,

With reference to Order number : 188184 dated 21/06/15, i had purchased 2 sun glasses Vincent chase as a gift for my brother. He never wore it even once as he is a business man and does not go on for an holiday soon, but after few months as he takes the sunglasses out from the cupboard, he finds green fungus on the frame of the glasses. I also tried speaking to Lenskart outlet at Mangalore, karnataka. But they are...

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Address: Hyderabad, Andhra Pradesh, 500049

Website: www.lenskart.com

I have purchased spects from lenskart and paid a good amount to buy Tokai lens which they say are world's thinnest lens. The page clearly mentions about warranty and even engineer who visited my home(his name is Eshwar) sold it to me saying that it will cover breakage.

When I reach them last weak over lens breakage, they say it is not covered under warranty while web page clearly calls out for 1 year warranty..
br...

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Lenskart Complaints & Reviews

File a complaint to Lenskart

Lenskart reviews & complaints page 9

didn't, refund my amount in bank... forcing me to use store credit

they refused to replace the incorrect lenses

bad quality lenses are being provided with the frames who's anti scratch film is coming out which creates problem in visibility.

broken glass

lenskart aqualens

broken specs

coupon code not working

buy 1 get 1 free fraud

problem with the lenses and no help by the company

different eye power prescription in 2 different lenskart stores

I wanna get my broken frame repaired or replaced...

late delivery of product

wrong eye test done and wrongly made specs

eyeglasses with progressive lens given duplicate brand

cracked and then broken frame, warranty not honoured.

Scratches in lens

My Oakley frame got rust.

Progressive lens glasses

Green fungus formation on frame of sunglasses when stored in cupboard unused

One year warranty specified on lens and now they say no warranty (Tokai lens)

Lenskart Complaints & Reviews

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Lenskart reviews & complaints page 9

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