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LG Electronics Complaints & Reviews

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Last updated May 7, 2024
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LG Electronics reviews & complaints page 14

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S
Shilpa Uppoor
from Mumbai, Maharashtra
May 17, 2022
May 20, 2022
This thread was updated on May 20, 2022
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Pathetic Customer Service by LG

On 14 May 2022 afternoon, my 3 year old LG Inverter refrigerator (2019 model purchased in May 2019) stopped cooling. There was light inside but no cooling. I registered a complaint with LG Customer Care at 6.51 am on 15 May 2022.

Till 16th May 9.00 am, I did not get a call from a LG service engineer. I then called the local Service center Shafa & Co. and was informed that the complaint was assigned to the wrong place and they...
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M
Mine 22
from Coimbatore, Tamil Nadu
May 17, 2022
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Fake add

Address:50,kvk nagar, Bulding
Website:Locanto

Someone is post an add with my photo and my number so i am receiving lots of call from morning so plz remove that add i[censored]r are not removing i am going to police station...
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R
Rachel S
May 16, 2022
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LG refrigerator

Never purchase a product from LG. Our first refrigerator quit working after one month and LG refused to repair or replace it. We had to go through Home Depot to get a replacement. Our second refrigerator in 4 years quit working two weeks ago. There are no service technicians in our area so that is not an option. LG will not issue a refund as requested. We have just been getting the run around for weeks. I urge you to stay away from LG as...
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S
Sonali_14
from Dehradun, Uttarakhand
May 16, 2022
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Air conditioner

Website:www.lg.com

I have called their service provider so many times but I don't get any response. It's not even a year that I've bought my ac and it has already so many issues in it. The service is pathetic....
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D
Dolly Yadav
from Delhi, Delhi
May 16, 2022
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Fraud doing with consumer

Hi
made my service done on 19 march 22 in which my coil was changed in inner unit and gas was filled
within a month gas was released from unit
so i complained again on 22 april
two times engineer was visit was done and they told outer unit is corrupt and needed to change which will amount to 8300 rs.I had a doubt so asked them to wait
next day i personally called someone from lg and he said all is okay ..The...
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Petrolhead918
from Chennai, Tamil Nadu
May 14, 2022
May 24, 2022
This thread was updated on May 24, 2022
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Problem in Mobile Phone after Service

Had taken my LG G8X to Bangalore service center when the phone had touch issue on the screen. Got it replace under warranty. This service was done in the month of Oct 2021. Now the back panel is getting removed as I see gap being formed between the back panel and the middle frame. The adhesion was not proper and due to this I'm suffering as my phone will no longer be water resistant. This was completely not my fault and I am having to be...
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C
Chaithugowdaa
from Hosur, Tamil Nadu
May 14, 2022
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55UN7300 Tv Panel

I’ve bought a 55 inch tv on January 10th of 2021 at girias hosur. I’ve also bought a extended warranty for one year. On may 6th 2022 horizontal lines were flickering on my tv. Have contact lg support and sent a technician he said that panel was damaged and asked 30000 for replacement. Half the money of tv price. Have never expected such low class product from lg. I’ve extended warranty even . No proper response from the lg support team....
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C
chobika
from Nellore, Andhra Pradesh
May 13, 2022
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Lg refrigerator// cooling very less

Address:GAJULAPALLI VILAGE NIDIGALLU POST BALAYAPLLI MANDAL NELLORE DIST 524404

Model ni 7302rhpn
s no 802nrdb130954...
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G
garvshar
from Gurgaon, Haryana
May 12, 2022
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LG 55 inch LED TV cracks appeared during 1 month of purchase

I have purchased new 55 inch UHD LED TV in the month of April'22. The LED TV has manufacturing defects as the cracks got appeared just after 2~3 days of installation. Please help me, I have just spend more than 50K in purchasing this TV and that too on EMIs. I feel like cheated my hard earned money got wasted, I trusted huge brand name LG....
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C
ChhayaE
from Surat, Gujarat
May 11, 2022
Jun 9, 2022
This thread was updated on Jun 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New AC - No cooling after installation

New AC is installed on 7th May' 2022, it was purchased from Nirman electronics Surat . It wasn't cooling below 28 degree while checked during installation.
For newt 3 days, lots of engineers visited and checked leakage, filled refrigerant, checked again for temp vs current vs gas pressure analysis. AC is not cooling below 25 degree after all the efforts. I am not getting clear response from the LG team and every time they suggest...
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S
SANTHOSH KUMAR C
May 10, 2022
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Washing machine installation delayed

I have bought a LG washing machine through Flipkart. The product was delivered before promised date.(08/05/2022) . Promised installation date was 09/05/2022. But the service gent (crystal care, Kannur, Kerala) purposefully delayed the installation. Horrible service . I have a same worst service experience from same service agent before. Pls do the needful for the speedy installtion...
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A
Anju Srijith
May 6, 2022
May 10, 2022
This thread was updated on May 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Long delay in delivery of LG refrigerator

Address:Chennai

Ordered a 335 litres convertible plus double door refrigerator with LG through lg.com/in on 16/4/2022.

Was promised delivery of the product within a week and am yet to receive the product.( 6/5/2022)

Pathetic customer service as the agents are repeating the same scripted answers without promising any solution....
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F
Faheen Ahmed
from Chennai, Tamil Nadu
May 5, 2022
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Poor Service

I am happy buying the 40k refrigerator from you. I have never seen, not even worst, but ignored customer service.
Hats off to the voice team; the strategy to mute their calls is awesome.
What can I say about the quality, just 13 months old, now it requires a gas refill?
I like the way you handle the issue; no service even if the customer is ready to pay.
You guys made my day :)

Service request no...
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T
Tyambak
from Gondia, Maharashtra
May 3, 2022
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Air Conditioner

Address:M/S . M.S.WALIA $ BROTHER GONDIA

This is to inform you that i have purchased 2 tones Air conditioner by your company befor 10 days ago.
But Up to date neither for company technition come to our place for installation not your responsible person response us.
After approching severar times to shopkeeper
he arrenge a technition name as Javed he will visit the site told as that he will install Air conditioner in second half but hi can't come.
me Gain...
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T
Tyambak
from Gondia, Maharashtra
May 3, 2022
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Air Conditioner

Address:M/S . M.S.WALIA $ BROTHER GONDIA

We have purchased Air Conditioner form your company Befors 10Days
Your Companys technition Javed Was not instaling the purchase Air Conditioner since form 10day. Me will daily calling him on phone no. [protected] but daliy he answared that he will install in affternoon or evaning but hi can not fullfeel his comittment.
I had purchase such Air Conditioner according as good will of L.G company.
But such technition Javed...
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PPC 2001
from Mumbai, Maharashtra
May 3, 2022
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Charging money for Filter of washing machine which is in warranty

Sir, Recently we purchased the Washing machine during the cleaning of the filter it is broken, actually the cloth which is present over the filter is very soft and easily breakable so i want to replace it but when i called it vijay sales customer care they said it is chargeable even we purchased the additional VS warranty of 1 Year for this product and now only we as customer experiencing such problem then what can i do

Please...
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Y
Yogesh Kapadne
Apr 26, 2022
Apr 26, 2022
This thread was updated on Apr 26, 2022
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Double door refrigerator cooling issue

Address:At post Dangar bk Tal-Amalner Dist-Jalgaon

Dear sir/ madam I'm regular customer of Jalgaon. I have purchased double door frost free lg refrigerator from Jalgaon 4 year before, now the fridge having some issues and i want to complain for the same to lg customer care. I lost my fridge original bill. So please be issue a duplicate bill of refrigerator through email or whatsapp.
Email id: [protected]@gmail.com
Whatsapp no:[protected]
Please do needful accordingly..br...
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O
Obulib
Apr 22, 2022
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Delay in installation

I have purchased whirlpool refrigerator from pai international Indiranagar on last Monday (18/4/2022) next day they delivered but till now no one came for installation I'm running behind them no one is responding I recommend not to buy anything from pai international and whirlpool products, it's bad experience I have ever had...
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A
Ashok Marwaha
Apr 19, 2022
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AC split Unit dual converter

Address:139 Sidhartha Enclave New Delhi 110014

Dear Sir
This 1.5 Ton split unit is 2 years old and was serviced a month back Subsequent to getting service we went abroad and on return yesterday it is detected that when unit is switched on it shows CH05 on internal unit and doesn’t come on Repeated calls on automated number no response
Please call me at [protected] to re-ensure satisfactory customer support
Regards
Gp Capt Ashok Marwaha
139 Sidhartha...
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M
monicatripathi
Apr 18, 2022
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Gc-b217bpjv

1.) Refrigerator was declared irreparable 2 and half years back as there was some pipeline issue.

2.) Now it cannot be repaired as I had it checked by some one outside LG. If we had not got it checked by someone else then they might have done something about it.

So, if point no. 2 is to be believed then why they didn't do anything 2 and half years back when the fridge was first shown to them only and declared...
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