LG Electronics Complaints & Reviews

To buy LG AC order, I went to Iqbal Radios at Main Bazar, Guru Har Sahai, Punjab
Payment was to be made via Credit Card
I gave the credit card to dealer for one time payment but the emi was generated.
I gave him the authorization to do one time payment but he used the card for emi generation.
The shopkeeper said the AC's price is ₹40, 500. He will make a payment of ₹41, 500 because ₹1000 are swipe charges but that swipe charges will be refunded. After that 5% of ₹41, 500 will be returned as cashback by deducting it from ₹40, 500. ₹40, 500 - ₹2075 = ₹38, 425. The AC would cost me ₹38, 425.
These discounts are available only on emi however he gave me no information about that. He said you will get discounts if you make payment via Credit Card. He too have not acquired my consent for generation of emi. I came to know once it was generated. After generation of emi, I asked the reason for the same. He told not to worry as the AC would still cost me ₹38, 425 as all the discounts will come out from ₹41, 500 but I was not happy with emi. I had to leave as I was in hurry. When returned home, I read the transaction slip from which I came to know that he lied and there is interest of 13% on emi and that interest can be refunded and the swipe charges will not be refunded. As per the slip, The AC is costing me ₹39, 423.17 ( with emi ) contrary to his claim of ₹38, 425. Without emi, it is costing me even more than ₹39, 423.17
I have requested repeatedly after that to cancel the order or cancel the transaction but he is refusing to do so. As the transaction is a fraud and the consent was not obtained, for that reason, I am requesting you to cancel the order or contact the dealer to cancel my order.
Transaction was done on 12 June at about 8:46 PM. I have requested the dealer to cancel my order at about 9:00 AM on June 13. Since then, I am repeatedly asking him to do so.

To the Pai International Team,
I SHIVALINGE GOWDA S K purchased HP Laptop for my daughter education purpose and recently she started using AutoCAD and Revit and we found that the processing is taking too much time and sometimes it hangs up, the we checked for the display adapter details and we notice that it has got only Intel UHD graphics of 128MB and not dedicated nVIDIA. We request you to please look into the matter and do the needful.

We tried to upload the photos but it says the file is too large n we could not upload any photos for your reference.

I applied for AMC on 23/04/2021 and paid the amount of Rs 5600 in cash and received the receipt as that my AMC started from 23rd April 2021 and valid till 2022 but till today ie 13 th June 2021, they had not been repaired or serviced my water purifier.

I bought a 3 star Dual Inverter LG Split AC in 2017. Withing six months the motor of the outdoor unit stopped working intermittently. Then there was this gas leakage problem, due to the Aluminium coil twice, within a span of 1 year. I have already spent twice on Gas refill & I am not prepared to spoil my money on this AC anymore. If there were problems with Aluminium coil, then why the LG guys still continued with Aluminium in ACs. They should...

I have purchased a LG LED Tv model no 49LJ617T Circuit City, Chandmari Guwahati on 28.12.2018 for Rs.54900/- but from past few days the picture colour is not proper and display picture of bluish and sometimes pinkish colour . LG being such a trusted brand, its not even 5 years television picture problem. Please look into it at the earliest.

1. The purchase was done on 25 Mar and the installation was done in 26 March. The installation was wrongly done by the installation person and that caused a major damage in the oven.

2. Since the day of wrong installation of this product on 26 March 2021, we raised up the complaint, well within 2 days of installation. A series of emails and phone calls were exchanged. Many technicians had visited us time and again, during the COVID pandemic, causing us lots of mental agony and harassment, as senior citizens.

3. We were told by the technicians that there were genuine defects in the LG microwave oven and they assured us for the replacement. But the actions were delayed by the company.

4. After the last visit of Mr Manish on 02 June 2021, he opened up the entire microwave oven, moved various parts with his hands, clicked pictures and confirmed that the replacement has to be done, after seeing the defects caused by the installation person, during installation.

5. After the above mentioned visit of Mr Manish (wherein he opened up the entire microwave oven), more problems started arising in the oven.

6. The company kept on buying time and now the replacement has been reduced, stating the delay caused (by the company itself).

THIS IS AN ACT OF CHEATING THE CUSTOMER

Hi,
We bought a new refrigerator 3 years ago and now its not cooling and also not able to make ice.
We register a complaint in LG and a representative came to us and giving a silly reason that gas is choked and we have to pay rupees 2300 to refill the gas again.

My question is what is a product quality here?
What is the meaning of "gas is choked"? and why this has happened.
Why we need to pay again rupees 2300 just after the 3 years of buying this product.

AC not cooing properly and service engineer says that no problem from their side and go back without resolving the issue

Product was built with mostly propane fittings, in spite of "natural gas" labeling. 2 burners barely work; 2 do not light. Gas fills the kitchen. LG will only send out.

Sir i have given my complaint - rnp[protected] and also so many times physically in bathinda service center and over telephone at chandigarh and ludhiana to your seniors so many times but no one is ready to solve my problem which i am facing from last two years please do the needful.

They hv cheated me and taken money they did not provide job

My husband purchased a bundle of LG appliances through Pacifica at Best Buy in early 2013, I believe his intent was to make my life easier, after his death in March 2013. In March, 2021-the compressor died on the refrigerator. After numerous calls to LG, their customer service was hideous! No resolution on their part. I guess I expected the refrigerator to last more than 8 years! The whole process was frustrating, humiliating, and we got the worst customer service I’ve ever seen! I encourage people to see LG’s history, the lawsuit against them in regard to this model of refrigerator, etc. I encourage all to see the complaints with this particular model and the feedback from customers. I encourage all to never purchase ANY LG products. We have had problems with the dishwasher as well as stove that was purchased. Even the names of service providers given to us from LG were honest to say they no longer work on LG products! This was a difficult process for us, as we can’t afford to dump or replace the refrigerator! Life is NOt good i[censored] purchase Andy products from LG!!!

Married but not available old documents rajister mobile

Water leakage

Water leakage in fridge

Sir we have Purchas LG TV 43 Inc from Aurangabad after 48 H complain LG service not yet received. Our LG 43 Inc Smart TV not installed...

Our LG repair man is ordering parts but not putting them in our appliances he takes the parts with him then we received a copy of the bill stating that he repaired our appliances and replaced all the parts except he didn’t he ordered the parts for before even seeing the appliance and then he comes and says it doesnt need them this is insurance fraud and the same repair man comes and does it every time we have a problem with one of our LG appliances it seems hes the only LG repair guy for our area

My AC is not working since two months and as many as 7 technicians attended so far and even it was taken to the service center but still the complaint remain unsettled. Are you penalising the customer for having bought LG AC. Never have I come across such a situation either with Godrej, Lloyds, Samsung or any other brands. What is the delay /and why is the service team so poor to to rectify the complaint. The customer care never discloses the identity or location as it is a policy matter but why is the service so poor to satisfy the customer?

Hello.. I purchased a washing machine on[protected] with a five year warranty. After 3 years my machine was rusting really bad. I called home depot and Lg and no one covers rust. I paid 750 and I can not believe what Iam seeing. I was dealing with chemo at the time and didnt have the energy to keep calling. Its very depressing to open my machine and it looks like a 20 year old machine. Can some one help me please. My name is Latanya Wheeler[protected]

[Service No: RNP[protected]]
I had purchased LG Dishwasher, LG oven and LG OLED TV from LG Shoppe - Indiranagar(VIdeotronics) on 31st of December 2020. The goods were delivered on 8-1-2021 and as we had the requirement of installing them on my new flat, the dealer asked us not to unseal the product and the installation can be done anytime based on our call back.

Due to delay in my flat hand over, I had to install them only on 5-4-2021. The LG dishwasher was unpacked by the LG service person and he told us that the door can't be opened as its getting struck and advised us to claim for replacement as the product was faulty. After we had to make several followup with the dealer and LG service team and have been told that they will get the issue fixed in next few days. But then we had been following up with LG service team for more than a week till now but no proper update on that yet.

A week later technician came to replace the broken door and side panels, but they brought an old piece of panels in which several scratch marks are clearly visible. And they found there was a dent even inside the dishwasher door. Now they are claiming to replace the entire door panel which will take further ??? days, which no one knows.

They are simply wasting my time and money on a newly purchased Dishwasher which made me totally disappointed, being an LG customer for past 10 years (as all my home appliances are from LG)!!!

I need replacement for my dishwasher at the earliest, because this throws me and my family to mental stress for the past few weeks and we couldn't peacefully settle in my new home.

Expecting a quick and positive response understanding my situation.