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LG Electronics Complaints & Reviews

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Updated: Dec 15, 2025
Complaints 7108
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LG Electronics reviews & complaints page 34

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V
Vikaschaturvedi
Jun 9, 2021
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Address: WE 152, Rama park road, Uttam Nagar

Hi,
We bought a new refrigerator 3 years ago and now its not cooling and also not able to make ice.
We register a complaint in LG and a representative came to us and giving a silly reason that gas is choked and we have to pay rupees 2300 to refill the gas again.

My question is what is a product quality here?
What is the meaning of "gas is choked"? and why this has happened.
Why we need to pay again rupees 2300 just after the 3 years of buying this product.
Aug 6, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Hi, we deeply regret the inconvenience caused to you. Please share your contact details. Our concerned team will contact you.
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    Ankurbaliyan05
    Jun 9, 2021
    Resolved
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    Resolved

    AC not cooing properly and service engineer says that no problem from their side and go back without resolving the issue
    Aug 5, 2021
    Complaint marked as Resolved 
    LG Electronics customer support has been notified about the posted complaint.
    Hi Ankur, we are sorry to hear about your experience. Please message us your contact details. Our concerned team will contact you.
    Ankurbaliyan05's [Complaint's author] reply, Jun 9, 2021
    9056771151
    Hi Ankur, thank you for sharing your contact number. Our concerned team will get in touch with you.
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      brentmonahan
      Jun 8, 2021
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      Address: Englewood Cliffs. NJ

      Product was built with mostly propane fittings, in spite of "natural gas" labeling. 2 burners barely work; 2 do not light. Gas fills the kitchen. LG will only send out.
      Aug 5, 2021
      Complaint marked as Resolved 
      LG Electronics customer support has been notified about the posted complaint.
      Hey, we are sorry to hear about your experience. Please message us your contact details. Our concerned team will contact you.
      Ankurbaliyan05's reply, Jun 9, 2021
      9056771151
      Hey, thank you for sharing your contact number. Our concerned team will get in touch with you.
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        S
        sushil771980
        Jun 7, 2021
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        Address: 13690,street no.-3,ganesh nagar,bathinda-151001

        Sir i have given my complaint - rnp[protected] and also so many times physically in bathinda service center and over telephone at chandigarh and ludhiana to your seniors so many times but no one is ready to solve my problem which i am facing from last two years please do the needful.
        LG Electronics customer support has been notified about the posted complaint.
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          R
          Rajesh Nimmala
          Jun 7, 2021
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          Address: Peddavangara, Hanuman temple 2nd ward

          They hv cheated me and taken money they did not provide job
          +1 photos
          LG Electronics customer support has been notified about the posted complaint.
          Jun 07, 2021
          Updated by Rajesh Nimmala
          Mobile number [protected] this person cheated me and HR minu devi

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            B
            Bighootie
            Jun 4, 2021
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            Address: 16223 Miners Gap
            Website: lG

            My husband purchased a bundle of LG appliances through Pacifica at Best Buy in early 2013, I believe his intent was to make my life easier, after his death in March 2013. In March, 2021-the compressor died on the refrigerator. After numerous calls to LG, their customer service was hideous! No resolution on their part. I guess I expected the refrigerator to last more than 8 years! The whole process was frustrating, humiliating, and we got the worst customer service I’ve ever seen! I encourage people to see LG’s history, the lawsuit against them in regard to this model of refrigerator, etc. I encourage all to see the complaints with this particular model and the feedback from customers. I encourage all to never purchase ANY LG products. We have had problems with the dishwasher as well as stove that was purchased. Even the names of service providers given to us from LG were honest to say they no longer work on LG products! This was a difficult process for us, as we can’t afford to dump or replace the refrigerator! Life is NOt good i[censored] purchase Andy products from LG!!!
            Aug 5, 2021
            Complaint marked as Resolved 
            LG Electronics customer support has been notified about the posted complaint.
            Verified Support
            Jun 05, 2021
            LG Electronics Customer Care's response
            Hi, we understand how inconvenient this could be and sincerely apologize for the same. You are important to us hence we would request you to share your contact number to assist you further.
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              L
              Laxmi Yogesh wagh
              May 28, 2021
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              Address: Ghoderao house, Chandramani budh vihar Mahatma fule chowk pada 3 lokmanya nagar

              Married but not available old documents rajister mobile
              Aug 5, 2021
              Complaint marked as Resolved 
              LG Electronics customer support has been notified about the posted complaint.
              Hi Laxmi, is there anything that we may assist you with? Please share your concern for our concerned teams to assist you.
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                R
                ravikodati
                May 24, 2021
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                Resolved

                Address: PLOT NO 21 KSR NRI ANAND NAGAR RESIDENCY, BESIDE BACHPAN SCHOOL

                Water leakage
                Aug 5, 2021
                Complaint marked as Resolved 
                LG Electronics customer support has been notified about the posted complaint.
                Hi Ravi, we regret the inconvenience you've had with our product. Please message us your contact number, so that we can take your query forward.
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                  ravikodati
                  May 24, 2021
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                  Address: Plot no 21 KSR NRI ANAND NAGAR RESIDENCY BESIDE BACHPAN SCHOOL BEERAMGUDA

                  Water leakage in fridge
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  LG Electronics customer support has been notified about the posted complaint.
                  Hi Ravi, we regret the inconvenience you've had with our product. Please message us your contact number, so that we can take your query forward.
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                    A
                    Atish agrawal
                    May 20, 2021
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                    Resolved

                    Lg tv purchase not yet installed

                    Address: College Road Jalna 431203

                    Sir we have Purchas LG TV 43 Inc from Aurangabad after 48 H complain LG service not yet received. Our LG 43 Inc Smart TV not installed...
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                    Vclady
                    May 18, 2021
                    Resolved
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                    Resolved

                    Our LG repair man is ordering parts but not putting them in our appliances he takes the parts with him then we received a copy of the bill stating that he repaired our appliances and replaced all the parts except he didn’t he ordered the parts for before even seeing the appliance and then he comes and says it doesnt need them this is insurance fraud and the same repair man comes and does it every time we have a problem with one of our LG appliances it seems hes the only LG repair guy for our area
                    +3 photos
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    LG Electronics customer support has been notified about the posted complaint.
                    Verified Support
                    May 19, 2021
                    LG Electronics Customer Care's response
                    Hi, sorry to know that your experience with us was not a pleasant one. Request you to share your contact number so that we can assist you further.
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                      sujamavila
                      May 14, 2021
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                      Resolved

                      My AC is not working since two months and as many as 7 technicians attended so far and even it was taken to the service center but still the complaint remain unsettled. Are you penalising the customer for having bought LG AC. Never have I come across such a situation either with Godrej, Lloyds, Samsung or any other brands. What is the delay /and why is the service team so poor to to rectify the complaint. The customer care never discloses the identity or location as it is a policy matter but why is the service so poor to satisfy the customer?
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      LG Electronics customer support has been notified about the posted complaint.
                      Verified Support
                      May 17, 2021
                      LG Electronics Customer Care's response
                      Hi,

                      Hi, we are sorry to hear about your experience. Please message us your contact details. Our concerned team will contact you.

                      Regards,
                      LG Customer Support Team
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                        T
                        Teetime
                        May 11, 2021
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                        Address: 12815 clovis ave

                        Hello.. I purchased a washing machine on[protected] with a five year warranty. After 3 years my machine was rusting really bad. I called home depot and Lg and no one covers rust. I paid 750 and I can not believe what Iam seeing. I was dealing with chemo at the time and didnt have the energy to keep calling. Its very depressing to open my machine and it looks like a 20 year old machine. Can some one help me please. My name is Latanya Wheeler[protected]
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        LG Electronics customer support has been notified about the posted complaint.
                        Hi, we are sorry to hear about your experience. Please message us your contact details. Our concerned team will contact you.
                        Teetime's [Complaint's author] reply, May 20, 2021
                        My name is Latanya wheeler 310 4336201.. E mail .. [email protected]. retired and dont have money to purchase another machine at 750..00. ..
                        Hi Latanya, thank you for sharing your contact number. Our concerned team will get in touch with you.
                        Hi Latanya, please share your alternative phone number so that we can properly assist you.
                        Teetime's [Complaint's author] reply, May 22, 2021
                        310 4336201
                        Hi Latanya, thank you for sharing your contact number. Our concerned team will get in touch with you.
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                          prakashec
                          May 10, 2021
                          Resolved
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                          Resolved

                          Address: Bangalore

                          [Service No: RNP[protected]]
                          I had purchased LG Dishwasher, LG oven and LG OLED TV from LG Shoppe - Indiranagar(VIdeotronics) on 31st of December 2020. The goods were delivered on 8-1-2021 and as we had the requirement of installing them on my new flat, the dealer asked us not to unseal the product and the installation can be done anytime based on our call back.

                          Due to delay in my flat hand over, I had to install them only on 5-4-2021. The LG dishwasher was unpacked by the LG service person and he told us that the door can't be opened as its getting struck and advised us to claim for replacement as the product was faulty. After we had to make several followup with the dealer and LG service team and have been told that they will get the issue fixed in next few days. But then we had been following up with LG service team for more than a week till now but no proper update on that yet.

                          A week later technician came to replace the broken door and side panels, but they brought an old piece of panels in which several scratch marks are clearly visible. And they found there was a dent even inside the dishwasher door. Now they are claiming to replace the entire door panel which will take further ??? days, which no one knows.

                          They are simply wasting my time and money on a newly purchased Dishwasher which made me totally disappointed, being an LG customer for past 10 years (as all my home appliances are from LG)!!!

                          I need replacement for my dishwasher at the earliest, because this throws me and my family to mental stress for the past few weeks and we couldn't peacefully settle in my new home.

                          Expecting a quick and positive response understanding my situation.
                          +1 photos
                          May 31, 2021
                          Complaint marked as Resolved 
                          After our continuous followup with LG service team for past 60 days, finally they had REPLACED the damaged parts (yes, its brand new product but no replacement!!!) and made it worked. Thanks.
                          LG Electronics customer support has been notified about the posted complaint.
                          Verified Support
                          May 15, 2021
                          LG Electronics Customer Care's response
                          Hi, sorry to know that your experience with us was not a pleasant one. Request you to share your contact number so that we can assist you further.
                          May 16, 2021
                          Updated by prakashec
                          Pls contact me at [protected]
                          Verified Support
                          May 17, 2021
                          LG Electronics Customer Care's response
                          Hi, thank you for sharing your contact number. Our concerned team will get in touch with you.
                          May 21, 2021
                          Updated by prakashec
                          I haven't received a single call from LG till now. Even the Area Service Manager not picking my call, not sure if this is how you people treat any of your customers?
                          Verified Support
                          May 24, 2021
                          LG Electronics Customer Care's response
                          Hi, we understand your disappointment. We are checking this with the concerned team and will get back to you with an update soon.
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                            nhuda2014
                            May 7, 2021
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                            I applied for AMC on 12/04/2021 and paid the amount of Rs 5310 in cash and received the receipt as that my AMC started from 20th April 2021 and valid till 2022 but till today ie 7 th May 2021, they had not been repaired or serviced my water purifier.
                            +1 photos
                            LG Electronics customer support has been notified about the posted complaint.
                            Hi, sorry to know that your experience with us was not a pleasant one. Request you to share your contact number so that we can assist you further.
                            Hello LG, can't you see the contact number in the Amc Payment receipt attached!? What a pathetic response/service from LG !!!
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                              E
                              Eddodu
                              May 7, 2021
                              Resolved
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                              Resolved

                              I am complaining about lg washing machine getting rust and vibration

                              Address: Mancherial 504208 Reliance Digitals-Telangana.

                              Respected sir
                              I am a teacher. i bought lg washing machine at mancherial( 504208) in Reliance digital show room. After few months it starts vibrating. We though that floor may not be flat so that it was shaking. But even making more adjustment we could not find the solution to stop vibrations. I made a call to complain the problem they promised to send repairer. But no person had come to see the complaint mean while corona playing...
                              +5 photos
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                              snehamaria
                              May 4, 2021
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                              Address: parappilly house,p.o nettissery,mukkattukara,Thrissur

                              While turn on the AC the water will come down by drop by drop
                              LG Electronics customer support has been notified about the posted complaint.
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                                O
                                OV Kumar
                                May 4, 2021
                                Resolved
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                                Resolved

                                Address: 54 Pocket 5 Vasanth Vihar, AWHO, Vidhyanagar

                                Mr Manjunatha Gowda of Pixel Technology ( Partner of LG) has surreptitiously damaged the mounting frame of my 55 inches LG TV . Additionally he has not replaced all the screws after closing the panel. He charged me Rs 413/- on top of it . Highly unprofessional n unethical workmanship. Not expected of LG service centre. Despite my talking to Aksith Kumar proprietor of Pixel Technology no action has been taken. I shall escalate the matter on Google Reviews with photos as also on You Tube ! Sad state of affairs. Service Ticket no : RNP[protected]
                                +1 photos
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                LG Electronics customer support has been notified about the posted complaint.
                                May 04, 2021
                                Updated by OV Kumar
                                Not resolved
                                Verified Support
                                May 15, 2021
                                LG Electronics Customer Care's response
                                Hi, sorry to know that your experience with us was not a pleasant one. Request you to share your contact number so that we can assist you further.
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                                  Jatavath baburao
                                  May 2, 2021
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                                  Address: S geetha 4th floor chikkamavali bangaru india 560004

                                  I have purchased an item (aquaguard) on 4th April.It is delivered within 2 days but still not installed. I have been calling and mailing still nobody responded. Kindly look into the matter and resolve it immediately. Otherwise you take you item back refund my money. I am fedoff calling/mailing them since 4th April
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  LG Electronics customer support has been notified about the posted complaint.
                                  Hi, sorry to know that your experience with us was not a pleasant one. Request you to share your contact number so that we can assist you further.
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                                    Jatavath baburao
                                    May 2, 2021
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                                    Address: Chikkamavali pin 560004

                                    I have purchased an item (aquaguard) on[protected].It is delivered within 2 days but still not installed. I have been calling and mailing still nobody responded. Kindly look into the matter and resolve it immediately. Otherwise you take you item back refund my money. I am fedoff calling/mailing them since 4th April
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    LG Electronics customer support has been notified about the posted complaint.
                                    Hi, we are sorry to hear about your experience. Please message us your contact details. Our concerned team will contact you.
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