| Address: South Delhi, Delhi |
Dear Sir, it is to inform you that I have booked a flat at Noida, sector 137, from Panchsheel Exotica Housing Ltd, Fresco. Subsequently I have applied for housing loan from M/s. /- vide cheque no: LIC Housing Finance Ltd. on 06.01.13.against the property. The Agent / officer of LIC Housing Finance Ltd. Mr . HariOem of Delhi has contacted me before processing the loan.He has told me the he will carry out the loaning process , for that he will charge ome fees. Subsequently I have paid him an amount of Rs.1550/- , vide cheque no: 494064, dated 08.01.11 , Punjab National Bank, Vasant Kunj. After few days he had handed over a receipt from LIC Housing Finance Ltd. having a File no: [protected], and also informed me that loan amount of Rs. 15,00000/- has been sanctioned from their Mumbai office and My file and request for loan have been approved by their Competent Authority. Shortly a part loan amount of Rs. 4,12,270/- against the housing company Panchsheel Exotica will be released. After almost two weeks I have received a call from the Agent Mr > Hari Oem that a copy of ITR is required. as earlier was missing by him. I have then handed over another copy of ITR to Mr Hari Oem. After few days I found that the loan amount has not released from LIC Housing Finance. When I inquired about the reason, Mr. Hari Oem informed me that there is a dispute being going on between Panch Sheel Exotica and LIC Housing Finance Ltd. and shortly the dispute will be sorted out and my loan amount will will be released. Again after few days I have received a call from Exotica Fresco that as LIC Housing has not yet released loan amount there fore they will impose fine.When ever I tried to talk with LIC official and my Agent Mr. Hari Oem, it seems that they are avoiding me. Now I have received an SMS from LIC Housing on 17.03.13, informing me that My loan application will be cancelled by 31.03.13. Whereas LIC housing has already en cashed the loan processing fees of Rs.11978/-, vide cheque no: 494055, dated: 12.01.13, PNB, Vasant Kunj. I suspect that there is certain type of scam being going on to harass customer , may be between LIC housing & their agent is involved in it to delay the release of loans to Exotica , so that customer's membership gets cancelled and the housing company may sell the cancelled unit to some other customer with big profit.You are requested to kindly see the case and inform me the next course of action. The LIC Housing Finance Ltd agent name is Mr Hari Oem, Ph no: [protected].
With best regards
(S.K.Mandal)
Flat no: 1214, Pocket C-1, Vasant Kunj, New Delhi - 70, M: [protected]
Aug 13, 2020
Complaint marked as Resolved
Unit linked LIC Policy — Delay in redemption of Policy
Dear Customer Relation Manager,This has reference to following Unit linked LIC policies in the name of my wife Mrs BSVDSN Surya Prabha, which were surrendered for redemption on 25th August 2008 at LIC Branch Office No. 685, Vijayawada but still pending receipt of their redemption cheques from LIC.
1) [protected] dated 24.06.2005
2) [protected] dated 24.06.2005
In this regard, it is to inform that in spite of my father-in-law’s personal pursuance & enquiry with officials at LIC office at the above branch at Vijayawada on regular basis, the payment is not made till date.
After the policies were surrendered on 25.08.2008, he visited above office on 10.09.08, 23.09.08 & 30.09.08 but the Administrative Officer & Branch Manager are simply giving some excuses stating that the policies are not entered in the computer at LIC end and the issue has been sent to Machilipatnam/Mumbai. A registered letter in this regard, was also sent to you for necessary action at your end.
The above delay is unwarranted and you will appreciate that this is entirely an internal matter of LIC and customer should not be victimized for the same. As we are having an urgent and serious financial commitment, these policies have been surrendered with anticipation/planning to meet the requirement from the funds expected on redemption of above policies of LIC.
My wife and myself is facing financial hardship to meet the pressing scheduled payments, any delay of which shall attract imposition of interest and other stringent terms & conditions on us.
It is requested to arrange for immediate release of the said payment with out any further delay.
Regards
B.S.Rao
H/o Mrs BSVDSN Surya Prabha