LivPure Complaints & Reviews

I purchased livpure pep pro ++ last year and it was installed on 18/10/2020. the company promised to offer 3 preventive maintenance during the warranty period but no person has come since installation to serve the same. it is disappointing that the warranty period is going to be end next month. kindly do the needful....

Current My RO is not working from last 5 days, I have taken AMC date 20.05.20 // Rs 7980 for my smart touch Iivpure water purifier, While selling AMC of your service, it was not told to me that only one RO will be replaced in year and extra will be chargeable and on my query, it was understood that RO life will be 1 year, but as you mentioned that earlier RO was replaced in Oct month’20 and now again in May’21 so RO life is only 6 month...

I bought 1.5 ton AC one year ago, livepure gives 3 free service but i got only 2 and in free service time period i complaint that my ac not give proper cooling but service provider says thats all ok, now my free service time period over than service provider says thats my ac's gas was leakage and gas was empty, and gas fill up charges is approximate 2500 to 3000 rs, why they could not chek my ac properly in my free service period....

I made a huge blunder by taking their RO on rent.Highly misbehave CUSTOMER care executives are there.No response, no service.Initially when I was hesitating to take their service they will follow up you like anything but once their work is done and u took the service they hardly bother to provide service.I am feeling these ## should be sued in court and company should be shut down.Just go through social networking sites and see how people...

Hi, six months back I have installed livpure RO, recent times the taste has changed, for the past one week I was trying to register a complaint but only two days back I have received service message, the assigned technician missed the appointment twice yet to arrive my address, during the process I have noticed the following things

1. Whenever I call customer care the attending person only knows Hindi language even though I...

I bought a livpure RO in Feb 2021 from Reliance Digital from Ansal Plaza Mall Gurgaon . The RO has stopped working in just 3 months raised a complain to customer care .After of repeated calls the service was done yet i am facing the same issue again and again Whom should we raise this concern there is no one to listen and fix this issue
Jyoti Prasad...

Registered mobile number: [protected]
On 21st Aug 2021, I registered for service request for my Envy Shield Livpure RO water purifier.
Service Engineer named Dattatreya Avula[protected] came at scheduled time on 21st August 2021. He replaced membrane priced Rs 2750/- and carbon filters priced Rs 1100/-. Then he convinced to purchase ACMC for 2 years worth Rs 8000/-. I completed the payment of Rs 8000/- through Benow payment channel...

Required refund of ACMC as service is not provided due to membrain problem, wrong ACMC update on instrument,

mobile no [protected]
mail id -- [protected]@gmail.com...

@Livpure kept delaying the service during lockdown mentioning they have shortage of technicians and cannot provide service.

Now that the situation has been normalised and no lockdown. I raised request number JS-[protected] on 26 July which was during the AMC period. AMC expired on August 6th but still no one service.

As this request was raised during the AMC period so I am expecting a free of charge service...

Hi Flipkart Team,

I have ordered the product (LIVPURE LIV-PEP-PRO-PLUS+ 7 L RO + UV + UF Water Purifier with Taste Enhancer (White) on 5th August, delivered on 6th August and installation has been made on 7th August on the same day after the installation technician left the premise. After some time there was a leakage issue in the product, when I called the same technician who had installed (Mr. Venugopal) he said I left now...

I bought 3yrs amc, paid 9.5k for it to their executive Mr. Sachin Patil from Swara Enterprise. At the time of sale he told that technician would come & do the servicing every 4 month himself no need to book any appointment. now their executive Mr. Sachin Patil from Swara Enterprises has just disappeared. I called customer care & booked appointment still he is not coming & not even picking up calls. Tried calling so many times. this has happened...

I have purchased this RO from army canteen. when i reached home i saw that my pre filter is damaged. so pls provide me another pre filter. purchase date 19 aug 2021...

Team LivPure,
I am writing this mail with high disappointment in the quality of services under AMC of my RO Machine and repeated FAKE Records generated by your Service people without my consents.
• I purchased an 02-years AMC Pack in April-2019 with the commitment of preventive service 04 times a year and replacement of Filtering System 02 times a year. But in-spite-of multiple requests, only ONCE in these 02 years, the...

I raised request for my subscription termination mid of July and based on that request my purifier was collected on 27th July 2021. I terminated it as I was moving out of my apartment that week. I was told that the refund process takes about 5-7 days so I waited for around 5 days before I started following up . In the first week of August, they kept on telling that the return was still showing pending, to help with the issue I even shared...

I have raised request to dismantle the water purifier on february 20th 2020, as I was leaving Bangalore for my higher studies.
After calling the customer care multiple times there was no response and on 25th Feb I received a mail saying that "dismantle request has been raised and service engineer will visit the place and dismantle the product". Still no Engineer visited my place and even after multiple mails no one came to dismantle...

There is no water in the RO and if you turn it on for 15 minutes, then some sound starts to type in it.
His filter was changed 3 days ago then water was coming but after 2 days water stop coming

Therefore, you are requested to register the complaint as soon as possible and the service request should be accepted....

I have purchased a live pure a c but it's cooling its give only water I request many times for service but no response and nobody come for repair this purchased date is 28 Feb 2021 my address is pankaj Sharma h no 2959a hbc sector 3 faridabad my vendor name is jai maa electronics company and vendor both are cheater live pure is a fraud company...

Online purchase of above said ac was done by me on20.07.2021 vide invoice no 21-22/[protected] dated 20.07.2021.
Installation of same was promised free but latter told (through Shri Rishab your sales officer mob no [protected]) to pay rs 699.
AC was installed & the person came asked rs 1700/- so I informed Shri Rishab that excess demand is made by instalation team . After lot of phone calls by me to settle the dispute Shri Rishab...

For last 3 weeks I’m following up with customer care regarding wrong equipment delivered and installed. No response or calls or emails. If I call they are always giving same answer of 24-48 hours it will be resolved but no action.

Connection number [protected]

Aravindh
[protected]...

No engineer visited till now and my previous complaint JS [protected] cancelled without any notice and no one has come to fix the issue. I paid for ACMC in DEC 2020 and it was not activated till yesterday. I haven't seen such a worst service support. Engineer Pamila Rajender (pH no. [protected]) is least bothered to attend my complaint no matter how many times I followed up with him. I have been looking for further escalation process over...