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LivPure Complaints & Reviews

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2.1
Updated: Dec 3, 2025
Complaints 862
Resolved
356
Unresolved
506
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LivPure reviews & complaints page 23

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S
Satish Shilpi
Mar 7, 2021
Resolved
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Address: Dr. Satish Shilpi, Flat 401, Block A, Vankatesh Golden Wings, Near Kakada Alankar Height, Bypass Road, Bhanpur Square

RO water purifier has stopped the working. Water is not coming from the machine.
+1 photos
Aug 5, 2021
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
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Dear Satish, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

Regards,
Team Livpure
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    M
    Mohammed Abdul Shukoor
    from Hyderabad, Telangana
    Mar 7, 2021
    Resolved
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    Resolved

    Hi Team,

    I have opted for ACMC on[protected] for 3 years worth 9500 rs. It was promised twice in a year an auto inspection for checking the RO will be provided. But no one has turned up till day even after 8 months.

    I have raised a request by calling customer care as the taste of water got changed on 26th Feb 2021, but no one has attended the request till now. I have called customer service 5 times on this matter. I have called the engineer and area manager as well. No one responded

    This is not expected and not acceptable. If you are not able to provide the service, Refund my money. It's a hard earned money
    +1 photos
    Aug 12, 2021
    Complaint marked as Resolved 
    LivPure customer support has been notified about the posted complaint.
    Verified Support
    Mar 19, 2021
    LivPure Customer Care's response     Dear Abdul, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

    Regards,
    Team Livpure
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      R
      rohit2390
      from Dīsa, Gujarat
      Mar 6, 2021
      Resolved
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      Resolved

      Address: 302 Ganga Vihar

      RO Mineralizer and Filters are to be changed as per regular service i already complaint in previous time but there is no response from your side
      Aug 5, 2021
      Complaint marked as Resolved 
      LivPure customer support has been notified about the posted complaint.
      View replies
      Dear Rohit, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

      Regards,
      Team Livpure
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        N
        Naveen Kumar Marappa
        from Bengaluru, Karnataka
        Mar 5, 2021
        Resolved
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        Resolved

        Address: 19, HANUMANTHA SAGARA, BASAVESHWARA BADAVANE, MADHANAYAKANAHALLI

        We have raised service request for issue with machine is not working but no one has addressed till now.

        Further, lot of issues we are facing with this machine, I request or suggest to replace with new machine otherwise I may have to go for consumer court. we brought this just 8 months ago and it has given problem for almost 4 times now
        Aug 5, 2021
        Complaint marked as Resolved 
        LivPure customer support has been notified about the posted complaint.
        View replies
        Dear Naveen, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

        Regards,
        Team Livpure
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          S
          SK Dipu Zamil
          from Kolkata, West Bengal
          Mar 4, 2021
          Resolved
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          Resolved

          Address: SK DIPU ZAMIL....Swagatam Appertment, 4th floor, flat On 05, English Bazaar, Near Jalalia High school, Dist- Malda, pin-732101

          Dear sir/Madam,
          Maine RO Installed karne k lye customer care me call kya tha Date 03 March 2021 ko...

          Customer care se mujhe yeh msg bhi aya...

          "Thank you for registering your Service complaint.Your Call ID is JS-[protected] . Please call [protected] for any query."
          .
          .
          Per abhi tak koi Installation karne nahi aya...
          Abhi me kisko complain karu
          Aug 12, 2021
          Complaint marked as Resolved 
          LivPure customer support has been notified about the posted complaint.
          Verified Support
          Mar 19, 2021
          LivPure Customer Care's response           Dear Dipu, apologies for the inconvenience caused. we have forwarded your query to the concerned team, they will reach out to you on priority.

          Regards,
          Team Livpure
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            0
            05nay86
            from Mumbai, Maharashtra
            Mar 4, 2021
            Resolved
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            Resolved

            Address: Room No 1108 Shri Motanka Society Dattaram Lad Marg Chinchpokali Mumbai 400012 Maharashtra

            My service request No. JS-[protected] registered on 2nd March 21 till date it is not closed. Livpure technician is not coming for installation of water purifier. Due to this We are facing problem for getting purified water. Please look into and solve the issue immediately.
            Aug 5, 2021
            Complaint marked as Resolved 
            LivPure customer support has been notified about the posted complaint.
            View replies
            Apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

            Regards,
            Team Livpure
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              C
              chandraaditya
              Mar 1, 2021
              Resolved
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              Resolved

              After 6 months of torture without servicing water purifier. I am drinking can water paying extra since I bought liv pure envy plus water purifier to place in show case. I raised requests, complaints and all escalations from June 2020. And all I get a message is its escalated or they send some technician no who doesn't pick call or it doesn't work.
              Now I am raising this complaint to make world know livpure is fraud company and even u take amc also it Doesn't care about customers needs. Never buy livpure products. In my apartment we bought softener worth 1.5 lacs which also is useless
              Aug 12, 2021
              Complaint marked as Resolved 
              LivPure customer support has been notified about the posted complaint.
              Verified Support
              Mar 19, 2021
              LivPure Customer Care's response               Dear Aaditya, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

              Regards,
              Team Livpure
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                S
                Satya VVV
                from Noida, Uttar Pradesh
                Feb 28, 2021
                Resolved
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                Resolved

                Address: Plot no.145, balakrishna nager, Kukatpally HYD

                Hi Team,

                I have been a loyal customer to LivPure and struggling to get a service technician attending to my call over 2 months.

                you can find more details around my registered mobile number.
                Aug 12, 2021
                Complaint marked as Resolved 
                LivPure customer support has been notified about the posted complaint.
                Feb 28, 2021
                Updated by Satya VVV                 you can reach me on 8886275xxx for more details.
                Verified Support
                Mar 19, 2021
                LivPure Customer Care's response                 Dear Satya, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                Regards,
                Team Livpure
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                  S
                  sarang Battalwar
                  from Noida, Uttar Pradesh
                  Feb 26, 2021
                  Resolved
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                  Resolved

                  Address: B402 Gulmohar-2 Seawoods West Sector 42 Navi Mumbai

                  As per the AMC taken from you we are not getting service and it get cancelled without any concern with us
                  Please do the servicing immediately.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  LivPure customer support has been notified about the posted complaint.
                  View replies
                  Dear Sarang, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

                  Regards,
                  Team Livpure
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                    S
                    ShuklaAakanksha
                    Feb 23, 2021
                    Resolved
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                    Resolved

                    I have raised request on Saturday to LivPure regarding our RO not dispensing water, they have raised request that I will get call in 3-4 hours however I haven’t got any call or information from them until now.

                    I have mailed them regarding the same, however again there is no response from them.

                    This is the second incidence when I was troubled by them.
                    In first instance they took 4 days to revert and I have mailed them that I will file complaint in Consumer forum then they attended my request.

                    There is no water for past 3-4 day and same I have mentioned in my customer care request as well but no response from them.

                    There is nobody to reach or talk to in LivPure customer care.

                    Please I would like file complaint against LivPure
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    LivPure customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 26, 2021
                    LivPure Customer Care's response                     Dear Akanksha, we apologize for the inconvenience caused, requesting you to share your registered contact number or service request number, and the concerned team will reach out to you on priority.

                    Regards,
                    Team Livpure
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                      D
                      Dakshyani G
                      from Gaddi Annaram, Telangana
                      Feb 16, 2021
                      Resolved
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                      Resolved

                      My ro makes beeping sound from two days.we raise a complaint, but no response from livpure customer center.we paid AMCE also but no response.worst assistance from livpure
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      LivPure customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 26, 2021
                      LivPure Customer Care's response                       Dear Dakshyani, we apologize for the inconvenience caused, requesting you to share your registered contact number or service request number, and the concerned team will reach out to you on priority.

                      Regards,
                      Team Livpure
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                        S
                        Sushiii
                        Feb 11, 2021
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                        Resolved

                        Livpure warranty extension fraudulent

                        This is regarding the warranty extension for my water purifier ( Livpure pep pro ++, serial number: D9HW44D1015980).

                        On 2nd March 2020, I requested for the warranty extension and to change the filters for my RO and post that technician (Pandu Salivahan) visited my home and changed the filter. After paying the amount in cash when I asked him to provide the bill copy he made an excuse that he forget to bring the bill book and...
                        +1 photos
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                        G
                        Gokul Nath Gunda
                        from Quthbullapur, Telangana
                        Feb 10, 2021
                        Resolved
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                        Resolved

                        Address: Nizampet

                        This is not at all a international brand..they don't have proper customer care service and even assigned job I'd not working..I suggest them instead of spending much on ads I would suggest just maintain people management...

                        Coming to issue, they automatically generated 2-3 weeks back for general service but no one responded back...I started follow up with multiple calls but no picking all the time.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        LivPure customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 16, 2021
                        LivPure Customer Care's response                         We apologize for the inconvenience caused, requesting you to share your registered contact number or service request number, and the concerned team will reach out to you on priority.

                        Regards,
                        Team Livpure
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                          D
                          Dhiren1313
                          Feb 10, 2021
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                          Resolved

                          RO service complaint. No service received even after escalations

                          Address: Plot No. 221, Phase I, Sector 22A, Sector 20, Gurugram, Haryana 122016

                          I have purchased LivPure RO serial number: B9JW44D1084369 in March 2020, I have registered multiple service complaints but none of the technician visit or contact me. When I call at call center the lady says we have escalated your issue, but the no see after that call.
                          recent service request numbers: RO Ticket ID:87823
                          complaint number : JS[protected]

                          Pl help me to get my RO fixed as tank is not filling only...
                          +2 photos
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                          S
                          Sajitha Radhakrishnan
                          from Bengaluru, Karnataka
                          Feb 3, 2021
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                          I have raised multiple complaints on LivPure Pep Plus RO purifier and havent received any updates for 2 weeks now. This product is under AMC and still there are no visits for cleaning the product or repairing it.
                          LivPure customer support has been notified about the posted complaint.
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                            A
                            Akshay Dafal
                            from Vasai-Virar, Maharashtra
                            Jan 27, 2021
                            Resolved
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                            Resolved

                            Address: Wardha

                            I had requested for a service, the guy is fooling me around since 4 days and upon that he's been so rude
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            LivPure customer support has been notified about the posted complaint.
                            View replies
                            Dear Akshay, we apologize for the inconvenience caused, please share your registered contact number, and the concerned team will reach out to you on priority.

                            Regards,
                            Team Livpure
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                              J
                              Julche
                              from Bengaluru, Karnataka
                              Jan 20, 2021
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                              I had been using a Livpure RO for more than a year. When I had to go out of town for more than 4 months in September last year, I asked for surrender of services. The customer care instead offered me to keep the RO, and that they will waive off the dues for unused months if I recharge for 6 months when I am back. They did not keep up their offer and were asking me to pay saying the offer is not valid any more. I have their offer on mail. Their service number is not working. Not responding to emails either. Livpure team, please contact, Durai
                              LivPure customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 20, 2021
                              LivPure Customer Care's response                               We are sorry you had this experience, requesting you to share your registered contact number and the concerned team will get in touch with you on priority.

                              Regards,
                              Team Livpure
                              Jan 22, 2021
                              Updated by Julche                               Hi.

                              Please contact me on my registered number [protected], thanks Durai.
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                                G
                                gungun130
                                from Powai, Maharashtra
                                Jan 11, 2021
                                Resolved
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                                Resolved

                                Ro water

                                I have register complaint regarding my ro issue and 1 week has passed by till now not recived any proper response from customer care depart

                                thanks and regards,
                                pankaj
                                [protected]...
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                                K
                                Kamal kant arora
                                from Powai, Maharashtra
                                Jan 7, 2021
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                                Address: CHKD-2 kavi nagar near kala dham park ghaziabad up

                                AMC 09-09-20 ko RO CARE SOLUTION 79 sai enclave opp nandi park Raj nagar extation ghaziabad ki hai 27-12-20 ko complain ki thi bar bar phone karne par bhi aaj tak solve nahi hui ki admi nahi hai AMC ke 6000/- bhi diye the aur kahi bhi complain kare jo solve ho jaye
                                LivPure customer support has been notified about the posted complaint.
                                View replies
                                Dear Kamal, we are sorry you had this experience, please share your registered contact number and the concerned team will get in touch with you on priority.

                                Regards,
                                Team Livpure
                                Reply
                                Kamal Kant Arora #[protected]
                                Reply
                                Livpure par bhi complain karne ka koi fayda nhi hua after sale service is very poor

                                Livpure RO envy+ - Comment #3787739 - Image #0
                                Reply
                                LivPure Customer Care's response, Jan 28, 2021
                                Verified Support
                                We are sorry you had this experience, we have forwarded your query to the concerned team, they will get in touch with you on priority.

                                Regards,
                                Team Livpure
                                27-12-20 se complain ki hui hai water clear nahi hai AMC september 2020 ko hui thi one year ke liye par na to complain karne par AMC wale hi aye aur livpure par bhi complain ki two time but koi response nahi kahi se bhi company ka service Dept se bhi koi call nahi aye AMC karane ka fayda kaya hua
                                Reply
                                Kamal kant arora's [Complaint's author] reply, Jan 16, 2021
                                1 year main product ki cost le chuke hai yeh name change karke bhi complain attend karte hai
                                Kamal kant arora's [Complaint's author] reply, Jan 16, 2021
                                Yeh Bill hai inka
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                                  C
                                  cool.sanketh
                                  from Bengaluru, Karnataka
                                  Dec 29, 2020
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                                  I had cancelled the product since installation did not happen within the agreed timeline. They have picked the product 20 days ago, but haven't processed my refund yet. Please help

                                  My mobile number is [protected]
                                  LivPure customer support has been notified about the posted complaint.
                                  Jan 07, 2021
                                  Updated by cool.sanketh                                   [protected]
                                  View replies
                                  Dear Sanketh, we are sorry you had this experience, please share your registered contact number and the concerned team will get in touch with you on priority.

                                  Regards,
                                  Team Livpure
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