Lodha Group Complaints & Reviews

I have paid the stamp duty and booking amount 2 as well. Every time i try to seek help from service desk, they keep asking same queries on when amount was paid, am i seeking bank funding, which bank, etc.

Have explained to at least 5 people and all seem to respond but take no action.

Escalation also does not help - seems those managers have more personal work to do than manage customer complaints.

I had originally wanted to cancel after paying initial booking amount, due to covid impact on finances, but they refused to cancel. Can i not cancel and seek refund of full amount as registration has not happened yet?

This is in regards with the booking amount which my husband paid in 2014 and due to some personal issues we couldn’t pay the next amount on dated time, so the lodha group just cancelled our booking and didn’t give money. We also tried to book another flat but that also didn’t happen. They just didn’t bother to attend our calls. Can someone suggest what can we do to get our money back.

I went lodha for site visit and they convinced me to pay the amount eoi which is refundable if i cancel the booking i. E. They said the site is not confirmed after seeing site you will get some percent discount if i buyed flat with them and within 45 days i get the refund back in my account. I paid amount on 12th jan 2020 and cancelled booking on 19th jan 2020 now its more than 6months and still no refund of money i tried to contact the sales person rahul he doesn't respond on calls neither reply to messages same for the agent dipesh whom we contacted for site visit. They both are fraudsters not taking calls or replying messages. As per hi last sms refunds will be done in march but unfortunately lockdown imposed after few days and till date there is no resolution to this. Im in dire need of my hard earned money which i had given with so much trust because they said a company like lodha will not take your money and run. But i was wrong, they can refund my money back to my account asap. I want my money badly in this bad crisis situation.

I had booked 2 units @ lodha crown mhape. I had disbursed 2 booking amounts for both units plus registration fees. I have not registered either o[censored]nits or kicked off any loans yet. Interim i have lost my job and had personal exigencies. I had provided details and proof of same. However, lodha cc has declined to refund any amount which is near 3 lacs and i'm sure it's not an minor amount for middle class person in dire situation like me. Need intervention/ help here. Thank you!

Reopen my last complaint of lodha i have not received any resolution

I went lodha for site visit and they convinced me to pay the amount eoi which is refundable if i cancel the booking i. E. They said the site is not confirmed after seeing site you will get some percent discount if i buyed flat with them and within 45 days i get the refund back in my account. I paid amount on 11th jan 2020 and cancelled booking on 18th jan 2020 now its more than 3months and still no refund of money i tried to contact the sales agen neha (Fraudster) she doesn't respond on calls neither reply to messages same for the agent saurabh whom we contacted for site visit. They both are fraudsters not taking calls or replying messages. I raised ticket too which they took more than 10 days to inform i will get my refund till 10th april and closed the ticket but till date there is no resolution to this. Im in dire need of my hard earned money which i had given with so much trust because they said a company like lodha will not take your money and run. But i was wrong, they can refund my money back to my account asap. I want my money badly in this bad crisis situation.

Hi... I have a flat in lodha palava. While booking the flat i was told by the booking guy that my building/flat will be having at least 180 feet distance from the taloja bypass road but they have built it keeping only 60 feet distance from the road.. I don't know why these so called big builders cheat poor customers this way... Can't they do their buisness keeping false promises away??... Roof of the kitchen has developed leakage just after 3 of possation... Dry are also have got leakage.. Wooden floors and electrical fittings are very cheap quality. My another flat which i bought from a non branded builder have got much better quality then lodha. I am highly disappointed.

I have booked 1 bhk flat in lodha upper thane. At the time of booking, we were told that if we change our mind we can cancel the booking and the amount will be refunded. He provided the example of other person who got transferred and his amount was refunded. Also he provide the wrong information about the emi, pre emi and cost of the flat. Based on his explanation we have paid the token amount.
But when we understand the process then immediately called him and ask to cancel my booking and refund the amount.
If we were told about the no refund for booking we wouldn't have booked the flat at the same time and we would have taken some more time to think.
Also my loan is not getting approved but they are not ready to cancel and refund and i am getting transfer from mumbai
I have sent so many emails to lodha group, but all of them replying that it's not refundable.
Lodha is reputed big brand builders and it wasn't expected.
Expecting some help from your end.

Thanks & regards
Kumar

While booking my flat in codename smartbuy members of lodha's sales team denied referral bonus to me mentioning that no such scheme existed for this project. Later on i found out that referral bonus exists and i was denied the same.
When i later on inquired about the same i was told that the bonus was given to third party. They have cheated and most probably distributed money amongst themselves.
Also i was told by them that if i don't book the flat the price will increase by 5 lakhs which never happened.
Lodha has hired dishonest people to cheat people.

This is highly ridiculous that lodha has cheated me in providing my car parking slot as per agreement. They took rs. 300000/- for two parking slots @ rs. 150000/- per slot. The booking was done in the year 2009 with a condition that two no of parking is must for booking. They give possession in year 2018 and surprised to learn that m/s. Lodha is forcing me take one parking in open. This is height of cheapness.
God bless lodha and he becomes richer and richer by such cheap activities.
Shashikanta singh
Booking ref crn :1238210
Flat :404 cielo d, lodha splendora (Casa univis) bhayandar pada, gb road.
Thane west, (M) [protected]

At the visit of ladha upper project we had meet me. Hitesh bhambhwani and number [protected].

This person had called me 5 time in 10 min.
And after receiving the call i asked why soo much call then is hopeless person said me "aap lodha mai ghar nahi le sakate, aap ko 7 janam lene passenger, aap ki aukat nahi and so on".

Who the hell is he to judge me, hope lodha will take necessary action against him

Best regards
Ganesh

I haven trying to reach customer care and sales guy for the refund and there is no response. I am in desperate need of money. We given different price outsourced sales person and later we got to know that if we directly book flat from lodha sales person prices are less. Such thing is really not acceptable. Its been 120 days already and have not any appropriate solution from the team.

Another scam by lodha, they are selling mhada flats to other people with price increased of triple. I mean from government they took flat in 10 lac and same flat they sell us in price 30lac. Taloja golden dream is on of example of that scam. Quality of that project is below bad. No basic facilities available. No bus facility available. Hpm people are total useless. Regrating being buying home at lodha. They should return innocent people money. And stopped such a scam.

No bus facility towards xperia mall available from lodha codename golden dream. Hpm office saying that bus to xperia was running on trial basis and now it has been stopped for permanent basis. Dombivali station
Bus charges are 30rs. Without any initimation they started to charge us. At the time of booking sales people says that bus service is available for free for five years and now its been 2 months they started to charge us. Household water looks yellow all the time. If they don't have clean and pure water to provide why they had started to sell the flats. Security is no more available at project. Anyone are welcome to enter in project premises and do whatever they want. They are just playing with people's life. Hpm office is nothing but a bunch o[censored]seless people sitting around, picking calls and have no control even to gardener. Useless people and flopped project equal to lodha codename golden dream. And now they are coming with another flopped that is lodha crown. Another useless project of lodha. They already lost trust among existing customers. I hope they will going to get directly on their face by someone.

I have booked flat in majiwada (Thane) - quality home project in nov 2020.
Their possession date is march 2022 and as per their payment schedule, they are taking 50% amount in 1st 5 months and total 70% payment in 11-12 months and purchaser will get his home after 2.5 years. I cant pay such a big amount in short period so i was not agreed on these terms but during booking sales team assured me that they will help me in to get deviation in payments as and when required.

Deviation for which i have asked and sales team were agreed is as follows:
1. Ba2 and excavation o[censored]nit 302 — due date 14 jan — will pay by 15 march
2. Plinth of both unit (302 & 303) — due date feb approx — will pay in april month (60 days)
3. Rcc work on level 1 of both unit (302 & 303) — due date march approx — will pay in may month (60 days)

Only after that i did registration and paid approx 14 lakh payment but now after i did payment approx 20 lakh total, the customer care team is saying they will give me deviation only till 15 march and i have to pay all payments which will raised till date with 1 condition that they will waive off only 50000 rs. Interest till date not fully.

This is the cheating done by lodha, they assured every time that i will get deviation as per my requirement and now they are not giving. I have all the call recordings where they are committing about deviation.

So requesting you to please help me in this.

I booked a 2 bhk flat in lodha crown taloja on 8 december 2019 by paying 45000/- booking amount. Due to some reasons, i cancelled this booking within 4 days a drop a mail to lodha on 12 december.
At the time of booking sales executive, pooja choudhary assured if i cancel, will get a refund in 30 days. But now more than 45 days are over nothing any feedback or update.
Also siddhanta sharma and pooja choudhary not receiving the call of mine. And customer care did not know how much time it takes.
It is very worst treatment and mental harassment from lodha group.
So, i want my refund back asap.

Lodha amara financial advisor mislead to book flat by showing wrong loan eligibility calculations.
After checking with my personal ca, showed them my income vs personal commitments & showing that my loan eligibility is not there & i informed immediately next day to cancel my flat booking. But they refused & told that advance booking amount of rs.108000 was not refundable. This is totally a fraud with the customers.
Inspite of taking follow up with sales representative, they are not ready to talk or revert on mail. Crm team is saying that their sales team didn't to flat booking in system & need to talk to sales team.
It is not expected from group like lodha. Their employees approach, attitude & misleading to customer already ruin lodha image for all other projects also other than lodha amara.
Majority of the customers have already lost trust with lodha projects.
Need owner should look into it before the lodha image get eroded.

Hello -
1. Back in December 2016/January 2017 timeframe, I was planning to purchase a 2 BHK Lodha Unit I had paid the booking amount of Rs 45, 000 based on the allotment of a unit, but that unit was changed once I left for the US. There were a series of back and forth communication which was tiring on my end especially since I was not in Bombay. It was very unprofessional of Lodha to allot a unit and then make changes to it. While paying the booking amount, I was explicitly informed that the booking amount is completely refundable.

2. Coming to 2019, I trusted Lodha again and decided to make a booking of a 1 BHK unit by paying the booking amount of INR 1 Lakh 8 Thousand.

3. While my intention was to close the transaction when I visited Lodha on 22nd December, however the Lodha team member opened the conversation by stating that the unit that I had booked will need to be changed and instead a unit in a different tower was offered to me.

4. On confronting this change, I was informed that units in Tower 39 is not available for sale.

However, while I was in US, I was pressurized in paying the booking amount by informing me that the units are being sold out and I need to make the payment as soon as possible. To my disbelief, the Lodha team member said that I was the first one to book a unit in Tower 39. There was a lot of information that was communicated which did not turn out to be true.

5. When I asked for the cost sheet for the unit that I had booked, initially I was informed that the cost sheet is not available, on further confrontation, the cost sheet was produced in a span of 10 minutes which makes me question the authenticity and genuineness of the cost sheet that was produced.

Given my experiences in transacting with Lodha, I do not wish to continue transacting with Lodha anymore and would like you to refund the booking amounts (INR 1 Lakh 8 Thousand paid in December 2019 and INR 45 Thousand paid in December 2016/January 2017 i.e. a sum total of INR 1 Lakh 53 Thousand) within a week by 6th Jan 2020.

Can you please look into this?

Hello -
I am an NRI and I had visited India in December[protected] timeframe.
I visited the Lodha Amara sites and I had a booked a Lodha Amara Flat - Wing28-2505.
I paid an EOI (Expression of Interest) amount of India Rupees 45, 000. I was informed that the EOI Amount is completely refundable in case I dont buy the flat.
However, when I returned to the US, I was informed that the flat Wing 28-2505 is a 2 BHK Jodi flat and I will have to select a different flat.
Upon confrontation with the Lodha, I was offered multiple different units which I did not like.

After series of discussions with Lodha, I did not find the Lodha Team to be trustworthy and hence I decided not to go ahead with the purchase of the flat.
But I have not received my EOI amount of Rs 45, 000 back.
Can you please help me getting back my EOI amount of Rs 45, 000.

The fastest way to reach me is through email : [protected]@gmail.com
You can also reach me at +[protected].

Thanks
Vikram Honmurgi

I had booked property of rs. 44, 69, 126/- in lodha palava (Dombivli) and paid registration amount of rs. 90, 000/- on 15th august 2018 followed by payment of first booking amount of 1, 26, 589/- on 19th august 2018 (Total rs. 2, 16, 589/-).
Due to loan disbursement issue, i cancelled the above mentioned property on 5th november 2018. All the documents (Agreement for sale, pavti, index 2 and challan) were returned at their main lodha office (Mahalakshmi, mumbai) on 2nd january 2019.

Now, after 8-9 months customer care from lodha mentioned that whatever amount we have paid cannot be refunded.
At the time of booking sales person gave us assurance that even if we cancel the booking in between we will get the refund. Also, everytime customer care person guaranteed us that amount will be refunded.

This is clear case of cheating. Firstly, they made us to wait for more than 6 months and now they have changed their words (Both customer care and sales person). Nobody is taking the responsibility or giving us proper answer.

Please help us how to get my refund back.