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Lodha Group Complaints & Reviews

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Updated: Aug 13, 2025
Complaints 560
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Lodha Group reviews & complaints page 11

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M
Michael Salvi
Jan 27, 2021
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We have given our Lagoona B wing flat 1803 on rent through Easy lease, we have submitted all the document and paid charges
now tenant is not in town from 6 Months, we do not know where he is
continuous we are following he is available on only what app,

inspite continuous follow up with you team still problem is not resolve

agreement is over and he not vacting the flat and not coming in mumbai,

he has not paid Electricity bill from the day received the bill

Police verification not done of the tenant, and agreement

we cannot go to police without proper document still we submitted

they said they will take action against as we do not submitt the tenant copy to police verification
Lodha Group customer support has been notified about the posted complaint.
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    toucher of plague
    from Mumbai, Maharashtra
    Jan 27, 2021
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    Address: Ekta Meadows, Borivali east

    Please be advised I get continuous calls from your agent Gaile Soares for raised demands whereas I have send many emails to Privia team where my 145000 amount has to be redeemed for the same becoz if which the amount is on hold. Mr Gaile is absolutely rude and makes sure the customer feels like v r debt with Lodha whereas I have bought 3 properties with Lodha so I don’t feel I am a customer who needs to be felt that way. Mr Gaile keeps imposing his own thoughts on clients which should not be the case if I have bought a flat and have paid my dues I am pretty sure I would know what I am doing. Please kindly talk to him or u can even listen to the telephonic conversation and take necessary action so that u don’t lose a valuable customer due to an agent.
    Lodha Group customer support has been notified about the posted complaint.
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      P
      Jan 23, 2021
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      I have booked flat in crown taloja and paid 10000 didnot liked site and want to cancel and refund
      Lodha Group customer support has been notified about the posted complaint.
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        Divya MahalsaNarayani Dixit
        from Mumbai, Maharashtra
        Jan 19, 2021
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        Address: Lodha crown Majiwada

        We paid them bookong token 29000, we wanted2 bhk but that was not our budget, they literally forced us to go for 1 bhk for now and later you can upgrade or even refund, we discussed a lot and funds weren't manageable and also heard a lot if complaintfor otherabout Lodha...after 5days we confirmed that we want cancellation...It was infomed with 10 days still the very rude lady Monica Lobo said we cannot refund anything, this same lady was being oversweet when we went for site visit...Pleasee take immediate action against them and help ua to get refund the money
        Lodha Group customer support has been notified about the posted complaint.
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          J
          JagdishS24
          from Noida, Uttar Pradesh
          Jan 14, 2021
          Resolved
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          Resolved

          LODHA AMARA Booking amount refund

          Address: LODHA Excelus, Apollo Mills Compound, NM Joshi Marg, Mahalakshmi, Mumbai, Maharashtra 400011

          I had booked a 1 BHK flat by paying 1, 08, 000 Rs booking amount at LODHA AMARA (Wing 38, Room No. 2201), Kolshet road, Thane West on 25th December 2020 but due to financial problems, I was unable to proceed further so I canceled my booking on 7th January 2021 i.e. within 14 days.
          Now the sales executive is saying the booking amount is non-refundable which was neither said at the time of booking nor such clause is mentioned in the...
          +4 photos
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          S
          Swanand Sinalkar
          Dec 26, 2020
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          Address: Lower Parel, Mumbai

          To,
          Sales Manager / CEO,
          Lodha (Casa Viva Project)
          Lodha Amara Sales Office, Kolshet, Thane West

          I, undersigned, Mr. Swanand Sinalkar, 33 yrs Male, requesting you to please cancel my flat unit: CODENAME GOLDMINE, Tower 1-2705, Majiwada under CRN:2204117 which we booked on 30/11/2020.
          Due to Medical Emergency in my family, I will not be able to pay further amount of 15 lakhs rupees as i dont have money and i am going through financial stress at present.
          I request you to please kindly refund my Amount which i have paid since 30/11/2020 to Lodha Builders. I have attached the document of booking with this letter for your reference.
          Booking Amount I :
          Rs. 108000/- (Debit Card swipe on 30/11/2020)
          Booking Amount II :
          Rs. 423408/- (Cheque Number : 052034, Cheque Date : 2/12/2020, Cheque drawn in favour of : Macrotech Developers Ltd).
          Kindly do the needful at the earliest as i may need the money in further days for Medical help in my family ( In this stressful Covid - 19 Pandemic situation).

          Thanking You,

          Regards,
          Swanand Sinalkar.
          Lodha Group customer support has been notified about the posted complaint.
          Jan 03, 2021
          Updated by Swanand Sinalkar
          This complaint has not been resolved.
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            S
            singhsaab2020
            Dec 25, 2020
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            I purchased the flat recently which was never used from possession .I found so many cracks everywhere on the walls in my 2Bhk flat No-703, Wing-A, Erwina CHS ltd, Casa Rio GoHK flat ld, Palava, 421204.
            After complaining, palava service people came and filled 2-3 cracks but denied to fill other cracks and told to re complain for the same.
            please provide the help to solve this issue by ahttps://www.consumercomplaints.in/new_complaint/#ttending inside leakage .
            Lodha Group customer support has been notified about the posted complaint.
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              singhsaab2020
              Dec 25, 2020
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              I purchased the flat recently which was never used from possession .I found Heavy leakage inside master bathroom from water line fittings inside the wall in my 2Bin flat No-703, Wing-A, Erwina CHS ltd, Casa Rio GoHK flat ld, Palava, 421204.
              I am shocked to see such blunder by construction people and can see the quality lapse .
              please provide the help to solve this issue by attending inside leakage .
              Lodha Group customer support has been notified about the posted complaint.
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                sachin_1531
                Dec 24, 2020
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                Address: pashan

                5 -6 sales call every day instead of saying not interested and rejecting calls and even asked to delete my number from your system still getting a sales call. It's really irritating and frustrating, due to which I am getting depressed if I do anything with myself Lodha group will be solely responsible.
                Lodha Group customer support has been notified about the posted complaint.
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                  K
                  Kamlieshnadar
                  from Mumbai, Maharashtra
                  Dec 22, 2020
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                  I have tried multiple emails and call to address this but in vain.

                  I have purchased flat A105 Oceania in Casa Rio. The house got allotted after a huge delay but without a parking.

                  I tried multiple times to Lodha to resolve it but thay failed. I need to sell the house but there is no buyer with out a parking.

                  Kindly help solving this issue please.

                  Thanks.
                  Lodha Group customer support has been notified about the posted complaint.
                  This issue is still not sorted, can you please guide on next steps.
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                    A
                    Angana Bujarbaruah
                    Dec 21, 2020
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                    Address: I dia

                    Hi Sir,

                    This is the 9th time I am sending an email regarding this. Please I need your help.

                    I am currently living outside India in the Netherlands and would like to sell my Apartment in Plot A - 1904. I am in a financial crisis and my parents need the money.

                    However, every interested party needs a parking lot and currently we are not able to provide them with one and so I am not able to sell it. I request you to kindly allocate me a marked parking lot so that I can show it to the buyers. It was promised to me when I bought the apartment itself.

                    I have sent countless emails to the Lodha group and as yet I have not received any response.

                    I kindly pray to you to help me in my time of need and wait eagerly for your reply.
                    Lodha Group customer support has been notified about the posted complaint.
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                      S
                      Srivastavayadav
                      Dec 21, 2020
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                      Resolved

                      Again you people give us false commitment.!!!

                      Refund amount of rs.-2, 89, 291-SR number[protected]

                      First date 15th November 2020

                      Second date-23rd November 2020

                      third date- End of the November 2020

                      Forth date- First week of December 2020

                      Fifth date- Before 19th of December 2020

                      Six date:- Monday or Tuesday

                      Always giving new dates, false commitment and no Proactive response. What Kind of Expertise you people are doing.

                      I Need a refund today only. Final Warning
                      Dec 23, 2020
                      Complaint marked as Resolved 
                      Lodha Group customer support has been notified about the posted complaint.
                      Still Refund not Processes. Why??
                      Lodha team think that we don't know the process. If you want then it will be credited within half an hour also.

                      You people just wanted to stretching the issue.

                      Always adding one or two days while communication that refund will be processed, but nothing happen.
                      Issue solved
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                        R
                        Roopal Jasoria
                        Dec 18, 2020
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                        Hi
                        I booked the apartment in 2015 in palava city dombivali. When I made booking the sale person made so many promises and everyone in office I found them so helpful when I first visited.
                        After that real game started they have given me wrong information about my flat. They didn't disclose all information plus for the club (tenant and landlord both have to pay for the club) they didn't mention this when I was taking the flat. I don't stay in Mumbai so actually never going to use it and I am paying for the club plus rent is low there( for one bhk less than 7000 including electricity) People doesn't want to even pay for electricity they are using.
                        After 3 month wooden flooring of the room started coming out and when I did a complaint they told me it will be chargeable. I didn't even use it and their customer service is so poor, people don't respond it properly. They are so [censored] rude.
                        It's been a year I wanted to ask when are they going to install the meter I never got a proper response from the lodha company.

                        I would recommend everyone not to invest in that property ever.you will do a big mistake.
                        Lodha Group customer support has been notified about the posted complaint.
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                          Rahul Malve
                          from Powai, Maharashtra
                          Dec 16, 2020
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                          Unwarranted interest charged on my payments

                          Address: A 301, GANGESHWAR VALLEY SOCIETY NANDIVLI ROAD DOMBIVLI EAST

                          Below is the communication on the harrasment Lodha people is doing with me. For their delay, they are charging interest to me and then after making next milestone payment they are reversing the same. Now after level 1 milestone payment, they came up with a surprising stand that they have given maximum Interest waiver to me and will not do the same. One thing I made them clear that every time they failed to deliver the milestone on time, they...
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                          Dec 16, 2020
                          Resolved
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                          Address: Ulwe, navimumbai

                          My self pradeep sabat. I was interested to buy a property in palava phase2. Due some thing they asked a first token before showing the house. We paid them 27000rs. After that there was a employee vinesh rajput who was handling. He was like I will do it Sir, I am on holiday. But nobody shows the proper flat even I suggest my friend to buy. There reviews was very bad about the employees asking money. After few days no reply, my father had COVID-19, I asked for refund on email. Vinesh suggest we his colleagues sharan. But the same thing happen I didn’t get my refund. And they started to tell me sir we have some good offer, take this now only.
                          Pay 1lakh will book.
                          We told Okk just show us the flat atleast, what we are buying we want to see. There were like sir it is surprise.I was like my family went to some vegetable shop.
                          Kindly see this and processed my refund.
                          Dec 16, 2020
                          Complaint marked as Resolved 
                          Please refund our money.
                          Lodha Group customer support has been notified about the posted complaint.
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                            shanky91
                            from Powai, Maharashtra
                            Dec 10, 2020
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                            I Mrs. Vandana Tulsidas Rathod, has booked your unit no. D/2003, Tiara D, Upper Thane on 27/7/2019 and I want to cancel this booking.

                            So we want FULL REFUND which i have paid till now.

                            I chasing to your team since last 5 month but still date I don't get my refund.

                            As them there is no policy of refund, which not acceptable. Also they telling us 10% from total principal amount will be deducted which is not informed us at time of booking.

                            So Kindly approve my Request and refund the amount.
                            Lodha Group customer support has been notified about the posted complaint.
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                              Swameenandika
                              from Powai, Maharashtra
                              Dec 10, 2020
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                              Fraud and cheating

                              Address: Mumbai

                              I have booked an falt with Lodha casa viva, tower 4, flat number 1203, in march 2019. They said the possession will be given in march 2020and as per the agreement it was june 2020. During covid period they were just telling due to covid it might be extended but now suddenly on 5 Dec, 2020 they sent the mail by saying that the possession will be given on 2021. They have taken full 98℅ of amount of total valuation of property and the cost...
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                              inikhil
                              from Powai, Maharashtra
                              Dec 10, 2020
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                              Address: Lakeshore Greens, Palava, Dombivali

                              I am regretting my decision of buying a flat in Lodha Palava. The leakage started from the ceiling of master bedroom, and within a few days it aggravated to commonn bedroom, kitchen, lobby and master bathroom.

                              I have been chasing the Lodha officials since June 2020. It's December already and not a single step has been taken to fix this issue.

                              They keep giving lame excuses that this is not structural leakage and is not covered under their 5 years warranty.
                              +6 photos
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                                Nawin sinha
                                from Powai, Maharashtra
                                Dec 8, 2020
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                                Lodha is not solving our complains, since last I am continuously mailing but they are not attending proper ways. They are just paste some liquid and enough.
                                But these are helping to solve our leakage. Our every year painting got damage and faded. But they are listening.
                                I am not understanding where to go the complain.we help..
                                my flat quality is so poor, they used material in flat are not good, every where leakage n seepage problems.
                                Please help
                                Lodha Group customer support has been notified about the posted complaint.
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                                  S
                                  Srivastavayadav
                                  Dec 2, 2020
                                  Resolved
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                                  Resolved

                                  Ancellation of Booking and Refund: - 2, 89, 291/- (CRN[protected]
                                  We booked flat with Booking Amount of Rs. 289291/-
                                  No refund receive yet, why it was mark as resolved...it is not solve at all
                                  .
                                  Please refund today.

                                  First it was communicated on email that refund would be done on 15th Nov'20 but not done so and also their was no proactive response, when I called on 17th Nov'20 to know the status then got to know that still request is under process and asked a new account details with cancelled cheque which was shared on the same day and then I got a new date which was 23rd Nov'20 over the call but again it is not done. Then again new date Month End but still not done.

                                  NOW in today call they are saying it will process in 4 to 5 days then earlier date was commited.

                                  Please do the needful at earliest and maintain the value of your own words specially being such a big brand.

                                  Expecting a quick response from you and hopefully refund must get credited by today .
                                  Dec 23, 2020
                                  Complaint marked as Resolved 
                                  Lodha Group customer support has been notified about the posted complaint.
                                  Dec 08, 2020
                                  Updated by Srivastavayadav
                                  Very Bad service, No Proactive responses and false commitment
                                  Please process today and maintain the value of your own words specially being such a big brand.
                                  Srivastavayadav's [Complaint's author] reply, Dec 2, 2020
                                  Please process today and maintain the value of your own words specially being such a big brand.
                                  Please reply when I will get the Refund amount of rs.-2, 89, 291-SR number[protected]
                                  No one contacted as of now, issue not resolved.
                                  Please reply when I will get the Refund amount of rs.-2, 89, 291-SR number[protected]
                                  No one contacted as of now, issue not resolved.
                                  Please reply when I will get the Refund amount of rs.-2, 89, 291-SR number[protected]
                                  No one contacted as of now, issue not resolved.
                                  Please reply when I will get the Refund amount of rs.-2, 89, 291-SR number[protected]
                                  Again you people give us false commitment.
                                  First date 15th November 2020
                                  Second date-23rd November 2020
                                  third date- End of the November 2020
                                  Forth date- First week of December 2020
                                  Fifth date- Before 19th of December 2020

                                  Always giving new dates, false commitment and no Proactive response.
                                  Sushant More has given false commitment.
                                  Always giving new dates, false commitment and no Proactive response. What Kind of Expertise you people are doing.

                                  I Need a refund today only. Final Warning
                                  Still Refund not Processes. Why??
                                  Please reply when I will get the Refund amount of rs.-2, 89, 291-SR number[protected]
                                  Did you get the refund? My story is same
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