Lodha Group Complaints & Reviews

Palava city management pcma at lodha lakeshore greens is not taking any responsibility to resolve tickets and close without any confirmation from the house owner.

From past few 7 months we are facing problem with the utility area leakage but no body are bothered to take responsibility to fix till now. They attend and take photo selfie and go after few days the ticket is closed with out any resolution. This is happening since few 6 months.

My brother is planning to buy house in thane. Lodhas amara projects a sales person call and invite him. So me, my brother and my friend visit lodhas amara project at there we meet to a lady sales person at there she ask my brother to his details this is fine but she ask to me and my friend for our details and fill the form. This is looks like she is just showing to company as she handle 3 customers seperately. She give us seperate token.. This all ok we don't have problem with this, this is company's weak supervision.
Actual problem is that they were told us that they are providing pickup and drop facility for us as lodha provide to all customers or visitors. Accordingly they arrange a ola for pickup. We reach there and we see flats and we finish all procedures at 7:00 to 7:30 pm at that time they told us to wait. And at 8:30 pm they told us that company's time to drop facility is till 8:00 pm. So that they can't arrange cab. Is this our fault!!? And at that time who committed us, the sales person who invites us not recieves call.
And second thing i noticed that they not treat people equally. I thing this is the reason to deny our request for drop. The lodhas group should take this seriously and track the problem because we are thinking to buy a house at there but above all senario shows lodha group not full fill their commitment we are very disappointed.

I had paid a booking amount of rs.49000 on date - 30 november 2019, due to reasons of loan discrepancy, my home loan got rejected. So o requested the team to not move forward with the booking and cancel the booking asap. I requested the refund but they have declined. I need help for this.
This is hard earned money, i need the money back

Please help!

I have booked 1bhk Flat in Lodha Amara but later found my loan got rejected.
I informed them the scenario and canceled my booking but they refused to return my booking amount, no reason whatsoever just stating it as a policy they cant deny anyone's hard earned money. and it may be a small amount for them Rs. 25000, but not for me.
Everyone said not to go for lodha, I should have listen to them. after facing this I will never ever consider lodha in future. Its just this was my first time, I got trapped cause they never tell you at the time of booking that amount is non refundable.
I just want my money back.

During sales time your lodha representative (Yash and hari om mishra) shown us the show flat with french window detail and promises us that same shall be given to us except the area as it was 3 bhk and our's was 2bhk. We believe if this is the design issue than at the time of sales design details should have been shared with them and then only they would have promise us since purchased unit was not ready. So since unit was not ready it means whatever unit and details they shows to customer at the time of sales that will be expected in future. However, as per conversation if nothing can be done, we feel completely cheated and compensation has to be provided to customer

Please note: it's our hard earned money that we spend to purchase properties and we believe that promises and commitments made during sales time should be kept. Also, being human being i can also reply in the same manner your representative "charmi sorap" has talked to me but i believe we are enough educated to talk in a proper way to another person. Let us know if we can come down to proper solution for the queries so that i can start with the formalities of possession.

Unit name - casa clara d-402 palava city phase-2

Dear sir / mam,

Please review this complaint carefully before making the final resolution as this is my last and final complaint to your team.

Every human being has a dream to live in a comfortable and good society for having a healthy breath. Since i have taken over flat no. C-004, lakeside, lsg at phase-2 in palava city, i and my family have been embarrassing with your pcma team being totally reluctant on the complaints due to which we are fade up. Now, lastly, my family has decided to leave the flat and relocate somewhere else. Or, if, feasible, please help me having another flat in the same phase. For this please advise to whom should i approach.

Since, apr 2019, my master bedroom has water seepage from the upper flat toilet, which is a very unhygienic and embarrassing situation.

If you have some humanity and judicious mind, please get it resolved on top priority. For this, i am giving you a week and i shall go ahead with another option, if not yet done.

Please think that we have paid a major amount sacrificing our other comforts.

Dear team,

We have cancellation process of booking the flat no 902 casa woodland because my loan was not approved. So that we can't continue with this deal. Lodha fincrop team was already informed me that we have been not able to get loan.

I have requested to so many times for cancellation the deal and refund my money booking amount of rs 253000/-

Mr ankit vijay (Rm-[protected]) has informed me at the time of booking anything problem regarding your loan we can cancel the booking and refund the booking amount. Last 2 month he is not picking up the phone calls and also not revert to massage. I have request you to please do the action against this.

Request you to kindly resolve this matter on priority basis.

Regards
Rupesh chavan
[protected]

2BHK booked with Lodha, Palava Lakeshore Greens. Booking Amount 1 and Booking Amount 2 was paid an year back. Since I cannot get a Homeloan now, want to cancel the unit. Lodha had told me that the entire amount would be forfeited. Six lakh and ninteen thousand are stuck with Lodha as of now. I had told the sales/marketing people from Lodha about my poor CIBIL, and yet they assured that their fincorp team can make the homeload possible for me. Now, after paying Six lakh and ninteen thousand, and no possibility of homeloan, I am left with nothing in hand. I have been following since last six months for the cancellation and refund to no avail.

Lodha amara wing 26 promise in agreement for possession feb 2019 but still not got the possession, 95% payment done jan 2018,

If we delayed payment they charge us by daily rate and i have paid aprox 50 thousand as extra intersest for delay possession.

Now they are delaying so they have to pay with same interest rate to us as they taken.

Please clarify the possession date and give us interest amount for your delay.

Since last 2 days after every half an hour i am receiving many incoming calls from lodha palava group. As i am not in india so i wont be able to receive call and i am fed up of disconnecting so many calls. I am at client side and these calls are disturbing me a lot.
It is personal harassment. I complained many times by calling on same number but still i am getting multiple calls.
Please take necessary actions against it.

I am complaining to pcma since last year that there is seepage through terrace because the water gets accumulated at terrace at some points, i had shared photos, they only have to do is make a hole in wall so that the water drains out however they are not doing this. This year i lodged fresh complaint in july 2019 but no response from them since then. I am owner of river scape c1902 casa rio of palava project, dombivali. My number is [protected]. I am tired of seeing my furniture, wooden floor, walls and celling getting damaged. I could have done the work myself but the society says that builder has dlp of 5 years and i am not allowed to touch the terrace. The escalations email id is also not responding since 2 months. Where to go and where to complaint now?

Dear sir/madam,

Please note we have made a booking amount of inr 82000 against flat casa rio gold | irvetta | a-104, in the year 2017, later on we decided that we changed our mind and booked a flat in casa bella gold instead, we requested and pleaded to your sales rep, neha joshi but she was rude and we dont expect such gestures from a sales rep of such a renowned developer.

Our concern is we made a booking in your project and later on changed our mind and purchased your flat in your another project which is in the same area/region, both the projects belong to lodha developers then why you cannot refund our amount.

We are a proud owner of c/206, elitra, casa bella gold, pallava, but it is such a shame but you being such a renowned developer cannot even support of refunding the booking amount which is a mere inr 82000

We request you to please refund our booking amount of inr 82000 done against irvetta | a-104, in the year 2017 in the name of ms. Swarnaprabha bhadoria, else we have no option but to put this in social media.

Regards
Sachin suvarna & swarnaprabha bhadoria
(H/p): [protected]

I booked flat with Lodha on 16-Jul-2019. Unit details Downtown Casa Urbano K 0006 and CRN : 1293982. Booking amount I paid Rs 2, 89, 618

Issue 1: I booked property under the scheme 95:5. 95%% of property value will be funded y bank and first 12 EMIs banker will bear that. But later Lodha said due to RBI regulations, scheme was stopped and banker can't pay the first 12 months EMI. So Lodha came up with scheme to ensure customer avail the offer. They came up with scheme that Lodha will first 10 months EMI for 90% value of the property.In this case putting 5% interest amount on customer?And Lodha executive firmly told reply will be same if raise the query customer care again.

Issue2: During booking I was told that I no need to pay for first 12 EMIs. But now Lodha executive says only first 10 months will be paid. The used worse logic 12 months from date of booking and first 2 months goes in loan processing, next 10 months only will be paid. But sales team didn't tell me this logic. They showed a calculation on paper that first 12 months Banker will be paying that and I getting benefit of 12 EMIs amount. In this case again I am losing 2 months EMI amount.

They also told me to go with same banker which Lodha suggests to avail the offer. I followed the instructions. After couple of chases they sent Bank agent to me to start with loan process.There was delay from Lodha in replies and raised concerns on 26th Juy'19 with sales person. No proper reply. After that lot of discussion between me and Lodha. After certain frustration level, when I said to Cancel the booking, they are telling it is not possible. I gave me options as
- I have to bear the EMI cost
- Lodha wont pay for all the commited EMIs
- Cancellation is not possible


Could you please help me to cancel this booking and get my money back or else ensure Lodha pay me first 12 months EMI for 95% value of the property

As I am out of India plz contact me on [protected]@gmail.com

Respected sir,
I am satyawan dattatray hajare.
I booked flat on 14/09/2019 from lodha group.
Project name is epic casa estela j 0306.
I paid booking amount 99000.
Due to following reason i cancal flat on 15/09/2019 and send mail
Regarding cancle flat and refund amount but they don't reply on mail.
Reason are following
1) they don't say acutal project location. After confirming the location the location is midc taloja road which is very long.
2) there is no tracking source require 30 minutes to reach station.
3) they force me for flat booking
Showing different offer.
I humble to request that please provide my flat booking amount as
Early as possible.
Please find attached detail.

Dear sir,

My self amit chavan i had booked a flat in lodha green shore taloja bypass road i paid booking l & ll amount which was 194146/- last month my wife was hospitalized due to pregnancy emergency and health issues bcoz of this i borrow lots of money from outside i already updated the same in lodha service support team i requester them to cancel by unit as i have not signed any agreement and allotment papers and refund my money but unable to get positive response from them.
Here i am requesting to lodha group please refund my hard earn money to me this money will help me to clear my dues i am in trouble now.

I had made EOI payment on 21st Apr 2019 for Lodha Amara 2 bhk flat which was going to launch by 10th May. Since I was not satisfied I had requested cancellation on 15th May 2019 and till date I have not received my refund of EOI Rs 2, 16, 000. I had escalated almost 7 times now to Lodha customer care and everytime a new executive calls back and provides new date for refund. I am being cheated and Lodha is holding my money illegally for so long. Even the sales team didn't bother to respond now.

I have been contacting u all by last 3 months, but no rep has been given. As I am living in ladha casa rio nyasia D block 801, is suffering from a problem of seepage and water falling from roof. Due to seepage fungus is been occurring in the wall. Wall paints are getting fall day by day. Please it a request to come and see, how many problems are there. How I am leaving I know. Water is falling from roof in hall, kitchen, room, and even in bathroom also. So please rep asa soon as possible.
Mukesh sharma
Lodha casa rio
Nyasia D block 801

Respected sir,

My son aditya r patwardhan had bkd one bhk flat at lodha palava city at dombivali on 30.03.2019 by booking rs.99000.00. It was a online booking. However at the time of booking the flat not any o[censored]r executives specifically told that once the flat is booked the booking amount is not refundable in the discussions. If this fact at that could have been told to us we could have thought to book the flat or not. Now due to some obvious reasons aditya is not interested to go ahead with the booking and he is not interested to purchase the flat for which he booked for.in this regard he has already mailed to lodha group in april or may 2019 requesting to cancel the booking and refund the amount of rs.99000.00.

I kindly request u sir to look into matter and arrange to refund the booking amount of rs.99000.00 at the earliest. Nearly 5 months are over.

Expecting ur quick response and return reply in this regard.

Thanking u sir.

Ravindra patwardhan father of aditya patwardhan.

Hello Team,

As per discussion with sales executive I have paid the application money for 1.07 lakh on 31st August 2019. At that time sales team person convinced me for getting home loan approval under 5% loan scheme and misguided me for lots of points.So, I replied to the mail for not continuing my purchase with Lodha group this time. I have not signed any application form still and requested to refund my application money which I paid to the lodha account.
Reference ID - R[protected].317 (Paid - 99000 rupees) (Payzapp txn id[protected]
Reference ID - R[protected].383 (Paid - 99000 rupees) (Payzapp txn id[protected]

Request to please help me to get refund as soon as possible.

Mr. Mithilesh kotangale
Crn 1289043
W32-1101, in wing 32 at amara

These people have committed the possession to me before 1/8/19 now they have told us it will be 1/2/2020 and i have done the payment accordingly but now i have been told to push this & check the registration where they have mentioned the date of 1/2/2020
Then why lodha people have given me the payment schedule in that manner i have unnecessarily paid them excess amount
For the proof i am attaching my payment schedule which these people have smartly changed.
Need to take some action against lodha group deeds.

Thanks
Mithilesh kotangale