Claimed

Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Mar 28, 2024
Complaints 2905
Resolved
930
Unresolved
1975
Quick Links
Statistics
Share
Contacts

File a complaint to Mahanagar Telephone Nigam [MTNL]

Having problems with Mahanagar Telephone Nigam [MTNL]?

File a complaint and get it resolved by Mahanagar Telephone Nigam [MTNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 101

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vaibhavsharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband disconnection

Address:South Delhi, Delhi

sir,
my self vineet sharma. I am using my MTNL number 26425329 from last 8-9 year's. I had complaint on mtnl Customer care number for disconnecting the broadband service from my number and want to activate 180 plan in my number. I had call on mtnl Customer care number 1500 for disconnection on November 2011. they had been committed me that your service will be deactivated and 180 plan will be activated into your number from...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shyam965
from Noida, Uttar Pradesh
Report
Copy

Always Call drop out and weak signal

Address:South West Delhi, Delhi

I am watching since 2011,Jan, Always calls drop out and very week signals on ground floor, then what heppen in basement.
the location is Prahaladpur Delhi Cantt Pin-110010 near palam railway station. No solutiion after so many complaints. Very bad etwork at the above location. Please

You are kindly requested to take the necessary step on this.

We will very thankful to you.



Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
neerajkv
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

getting wrong bill's of unexpectable amount

Address:Gurgaon, Haryana

Dear sir,

This is to inform you that my name is Neeraj Verma using MTNL services from last 5 to 6 years but i never faced that kind of issue in past My MTNL no is - [protected] Connection named on Mr. Nanak Chand Verma Billing address is : - 361/21, Madan Puri, Lane no- 6, Near- Patodi Chowk, Gurgaon, 122001 (Haryana). This is so embarrassing that I am not getting my bills from last 9 to 10 month's, the thing is that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jitendrakumar10
from Hyderabad, Telangana
Report
Copy

9868105983

Address:Mumbai City, Maharashtra

Dear Sir/Madam,

Last year in Oct'2010 i was shifted from Delhi to Mumbai and after this i had called to dolphine customer care 1503 please disconnect or suspend my number as i was shifted from Delhi to Mumbai and send me the final bill so that i could have arrange to make the payment. But as per customer care representative i have to submitted this sim card phyically to MTNL office and give the request for disconnection...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohit_ls
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unavailability of Internet

Address:Mumbai Suburban, Maharashtra

Dear Sir / Ma'am,

I, Mohit Maheshwari, staying in Orlem (comes under Kandivali West Tel. Ex.), having MTNL Landline No.[protected]CA Number: [protected]).

This is to bring you in notice that I have been experiencing a very tough time with their services. I got Landline for use of internet. But unfortunately, most of the times, there is no ADSL signal on modem. I have repeatedly booked complaint online (3806,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
munish dev
from New Delhi, Delhi
Jul 2, 2021
This thread was updated on Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary & Automatic Deduction of my mobile balance

Address:West Delhi, Delhi

I R K chahal, using prepaid dolphin trump mobile service-MTNL (mobile no:[protected]) want to file complaint regarding the unnecessary deduction of balance of my mobile by MTNL in the name of some music station sevice. I never subscribed for this music station service but they have been deducting my balance sine last 6 months in different denomination (30, 10).I called customer care many times but of no use.So sir please look into the matter....
Helpful
2 other people found this review helpful
2 found this helpful
4 Comments
Report
Copy
A
Ankush Jain
from Delhi, Delhi
Report
Copy

No network coverage of 3g network in my area

Address:North Delhi, Delhi

Dear Sir

I am a MTNL Dolphin User. I have been using MTNL 3G services since 2 years now. I have been using unlimited 1650 p/m plan for about 1 year. But recently a week ago the network stopped giving me 3G speeds. Other than that the network disconnections are so frequent that it makes the use of internet impossible. I have checked, reinstalled my APN setting thoroughly and also reinstalled my mobile software. I have also changed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Monoj Kanti Aich
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess billing on triband

Address:South Delhi, Delhi

I am having a land line connection of MTNL, having No.[protected] and using Tariff Plan "TriB Bphone Combo P".The Bill for 01/12/2011 to 31/12/2011 was received by me yesterday (i.e.on 23/01/2012) and surprised seeing the bill amount of Rs.13206.00 usually I get a bill of around Rs.600.00 or so. I fail to understand how the said bill is raised. In this regard I liked to mention here that in the last week of December, 2011 we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
N S Gulia
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lANDLINE TELEPHONE IS NOT WORKING

Address:Delhi

SIR,

landline telephone is not working from the last 15 days. I have lodged the complaint on 198 two-three times but unfortunately my complaint has not been rectified till now. My son is more sufferer for the failure of the MTNL service because he has applied on line for a job in so many companies. From the last 15 days he is totally untouched with the internet service of the MTNL. My son is B.Tech and trying to get the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sagar_gala9
from Mumbai, Maharashtra
Report
Copy

internet connection not working

Address:Mumbai Suburban, Maharashtra

I have been using mtnl broadband since long time. Due to unavoidable reason its not working now. In spite of regular complaints there is no response.
My internet is off since 2 months. My Landline number is[protected]. Andheri (east). Jeevan Vikas Kendra marg....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
thakur pk
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAULTY LANDLINE

Address:North Delhi, Delhi

My Landline No.[protected]with Broadband) is not working since 7th Jan, 2012, I had made several phones to MTNL Complaint No.198 or 27617198 but complaint can not regisrered, I had also contacted to Local exchange and met to STO/ Head but result is ZERO.
What a customer can do.......................
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hpdangwal
Report
Copy

INTERNET

Address:North East Delhi, Delhi

SIR ...
Maine MTNL ka 449 ka Prepaid Brodband net lagwaya tha..lekin jab se ye net lagwaya hai ..tabhi se problem kar raha hai..maine 1504 par bhi call ki..
Lekin wo bhi complient no. de dete hai..mai to complent kar kar ke thak gya hu..lekin koi fayeda nhi hota..ghar par bhi thik karne aate hai or kahete hai ki ab koi problem nahi hogi lekin kuch ghante bad he fir se ye problem suru ho jati hai..ab batao main kya kru.main toh...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amarkashyap
from Noida, Uttar Pradesh
Report
Copy

wrong billing

Address:Delhi

My self AMAR KASHYAP my mobile no is [protected]. This is providing in jeevan sathi zero rental plan scheme .I had submitted my last bill amount Rs-280 on dated 01/11/2011and still i m not using this no but next bill generated including with last bill amount plus fix charge.pls i request do my help
and correct my bill...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
santosh.badan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dead Land Line

Address:Thane, Maharashtra

My landline telephone no. is 25424104. The line is dead for more than 20 days. I have been complaining on the automated complaint no. XXXX2198 and third time I have been given dockade no. I don't know what happened to my previous complaint no.? Can they close the complaint without attending? If that is the case they should stop giving dockade nos., because whole system is useless.


We, the consumers, at mercy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anshumittal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Greedy Line man always phone line dead

Address:Thane, Maharashtra

My Tell no. 28551619 is very oftenly dead and no action is taken on the complaint.

Lineman every time whien ever there is a fault demand the money for the repair of the same. Since we have stopped paying the bribe the line is 15 days dead in a month. We have taken Rs. 900/- unlimited plan out of 30 days every month 15 days line is dead.

Please hlep in catching the greedy Linemand and put behind the bars....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aamirdell
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denying request for MNP

Address:South Delhi, Delhi

I had requested to port my no from RELIANCE GSM [ [protected]] to MTNL and I had also provided all the necessary documents but they are denying to do so. They don't want to do their job, simply relaxing all the day and taking salary. Kindly give due consideration to my problem to ease the problem. Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dilip dey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND OF STD DEPOSIT Rs 1000

Address:Thane, Maharashtra

Last year Dec 2010 , I switched over mobile connection No.[protected] from post paid dolphin to prepaid trump. my post paid connection had STD deposit RS1000/- refundable which i have still not received from MTNL .One year has passed still waiting for refund cheque....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
santosh badan
from Mumbai, Maharashtra
Report
Copy

Dead Landline phone

Address:Maharashtra

I registered complaint for my dead landline phone under compalint no. 8668. The land line phone is dead for more than 10 days but registered complaint on 9.11.2011. Till date the phone is not repaired nor I received any information from MTNL. The broad band connection on the same line is also not working.

I do not have any means to find out status of my complaint.

Can I get satisfactoy answer from MTNL....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hpdangwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PP UL data 449- combo

Address:North East Delhi, Delhi

sir,
maine ek MTNL PREPAID BROADBAND ka plane apne ghar pe lagwaya..jab se ye lagwaya tabhi main bahut preshan hu..pehele hi din se isme dikkat ani suru ho gayi..ye bar bar 2-3 minute main disconnect hota rahta hai...mane call 1504 pe bahut complaint ki lekin bar bar complaint no.. de dete..mujhe aaj pura ek mahina ho gya..shayad aapko hamari shamasya se kuch nahi lena dena nahi hai .. jab aapko koi dekkat hogi to tab aapko pta...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Trupti1
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding Broadband

Address:Mumbai Suburban, Maharashtra

Dear Sir/Madam,

This complaint is in regards of my broadband service provided by MTNL, from past four month my net is not working at all i had gone several time to prabhadevi branch dadar and met MR khot who is DGM over there they send me the broadband bill though they deduct some amount and gave the promise that u r net will be working in next two to three days but till today's date it not started and they not ready to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy