Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

My digital Telephne set installed by MTNL does not show digits of date and time and dialled digits. Inspite of several reminders It has not been replaced so far.
Line man telephone mechanic says that the instuuments are out of stock from the last several months. Kindly help to replace the set or rectify the defects in the existing set.
V L Khanna Ph. 26241136 Ad. 6-B DDA Flats Masjid Moth...

I have purchased a MTNL data card 3 g jadoo in april2011 and recharge iton 25th april 2011, with Rs.4500.00 for six months unlimited data download and unlimited use as claimed by MTNL. It works very well for a month after one months it stops working, and when I call 1500 MTNL customer care , they gave me contradictory answers, One person saying your amount is finished due to some service activated itself, He didnot know that service, another...

Respected SIr/Madam
My MTNL phone no is[protected], and I am using this broad band connection for about three months. And the problem is that neither phone nor the internet is working in a proper manner, and its becoming headache for me day by day,. When I use the internet its connection breaks of every few minutes and i can't download any thing because of breaking up of the connection.
Its my humble request from the...

Dear concerned Person,
My name is Govind Joshi and my mobile no is [protected]. I have opted for MNP from AIRCEL to MTNL on 18th of June. On 21st I got a message from 1900 saying that my no will be ported at 22:30 hours on 21st june..On the same day AIRCEL stoped thier service but MTNL does not activated their service which is a very wrong action.On 22nd i tried to call and my outgoing was working and i made few calls as well..I recharged...

I surrendered my MTNL landline telephone number 25086048 on 15/03/2011 along with photocopy of demand no. 933902 showing old registration no. SHR/N-OYT/S/057 dated 15/02/1988, receipt dated 15/02/1988 for Rs. 1000/-, print out of last paid bill, print out of electronic confirmation of payment, print out of informatio of successful transaction, Modem wifi, adaptor, splitter, 2 T/wire. lancord, and USB. However, I have not received the refund...

ref: ph. no.[protected]

sir,
i have using mtnl internet connection last few years but right now i am facing speed problemb my net speed show is 160.137 kbps this is very poor. i have been complaint on 1504 details as under;
dated complaint no.
05-04-11 63300034
16-06-11 63300075
20-06-11 63300033

and also to area manager...

DEAR SIR,
I RAJ KUMAR SINGH PURCHASED MTNL NEW SIM CARD FROM MTNL OFFICE(AMAR BUILDING, FORT.MUMBAI) ON 19/06/11.BUT TILL THE TIME MY NO IS NOT ACTIVATED.I TALK TO LADIES THOS DISTRIBUTING THE SIM CARD HE TOLD MONDAY YOUR SIM WILL DEFINITELY ACTIVATED BUT TILL THE TIME NOT ACTIVATED MY NO.TODAY I ALSO SPEAK TO THOSE LADIES IN MORNING AND ALSO EVENING ABOUT ACTIVATION AND ALSO CLARIFY MY PROBLEM HE AGREE WITH MY WORD AND TOLD YOUR NO...

RESPECTED SIR,
I WANT BRING IN YOUR KIND NOTICE THAT MY MTNL BROADBAND SERVICE WITH THE CONNECTION NO. 23264740 IS COMPLETELY NOT WORKING FROM LAST ONE MONTH. I HAVE DONE SEVERAL COMPLAINTS TO THE CONCERNED DEPARTMENT BUT I DID NOT GET PROPER AND PERMANENT SOLUTION OF MY BROADBAND SERVICE. AFTER OF COMPLAINT IT JUST WORK FOR A SHORT WHILE BUT AFTER OF FEW MINUTES IT AGAIN BREAK DOWN AND THERE IS NO CONNECTION...

Dear Sir,

we have activated broadband connection on our MTNL Number 24372310 and using the same from last 2 years. but due to some construction work at home the patch cord was disconnected and hence due to which internet connectivity was disconnected. we have launched a complain in 1504 on 4th june 2011 and than thru internet broad band services too but till than no response was received from MTNL. In the meanwhile we have...

Hello,

I have being facing issue with my DSL light for the modem not being stable,I have already registered a complaint on 6/4/2011,but it seems that they have failed to take any action.The docet number is 5289 and my phone number is [protected].

So I have to ask,that does not it take ages to fix this?Do I have to call up the area manager every time to get my complaint addressed?Does the normal system of complaint...

Dear Sir/Madam

Regarding complaint against MTNL khel khel mein Cheating to me without (four time deduction from my recharge amount) giving any confirmation from my side to activate any plan.Please advice me how can I solve this problem & how can I reach to concerned person (Maha Cheater)for contact & ask to him about his cheating plan with MTNL.

Thanks
Ramlal Prasad
Mob No.[protected]...

Hi Team,

It is to bring into to you kind notice that I have been charged rupees 900 as breakage charge in bill number [protected].I don’t understand why these charges have been implemented on me.i was using MTNL broadband but I decided to disconnect the broadband because I was facing access issue because of the modem and other apparatus as they were faulty and 2nd handed.I complained about it several times as during the time...

To,
The Concerned Officer,
Consumer matters

Dear Sir/Maa’m

Re:Complaint against MTNL Delhi for faulty instrument and no Dialing tone
Phone No.[protected]

With great regret I am sorry to say that my instrument is faulty and lying dead on every other day. I made several complaints in this connection but of no use. This is the case when I have never been a defaulter...

Dear MTNL Coplaint Officer,

maine peechhle month 599 wala mtnl ka unlimited Surfing & Downloading connection le rakha tha to 31/5/2011 ko raat 12 baje se pehle maine kuchh downloading ki jise mtnl ne mere is month (june) me include kar diya h jo ki nahi hona chahiye so please take a good action about this problem as soon as possible thanks....

complaint number 256482
i am not able to make and receive any calls.
i have registered a complaint but no action have been taken.
some customer care executives disconnect the call in between the conversation.
and one more complaint i had lost my sim card and had gone to sanchaar haat for the reissue of the same number and reissue took more than 10 days which is done with in 24 hours by other cellular operators.......br...

I am using rs999 plans and i am getting 5kb speed for download from past 2 - 2n half months. I am tired of complaining, i complained for broad band internet service. I left for work, these technician comes and says to my mom, that he is a telephone technician and not broadband technician and he goes away, saying internet guy will come on some other day, which he never showed up. I am pissed off. If i call to customer care number, these ladies...

Dear Sir/Madam:

In reference to above said subject I Gurnam Singh, Resident of WZ 48/4A Krishna Park Extn, Gali No 8, P.O. Tilak Nagar, New Delhi 110018; would like to bring it in your kind notice that I having a broadband connection (number[protected] is not working properly. Sir, the problem started 2 months back when the MTNL official changed my modem, it has ruined my connectivity. Despite several complaint some of which...

ref ; account no ; [protected]
:mobile no : [protected] cdma )

we are putting up with poor network since 3 - 4years & of late the instrument is defrctive. mtnl is in no position/ interest to address our problems. they keep replacing the instruments wit old ones which just fail to work .we are forced to look for alternate service providers.
also the attitude of staff at the exchanges is pathetic....

SIR MY COMPL NO 1165 DT 27/05/2011 WITH LXN THEY ADVISED TELEPHONICALLY WE HAVE NO SCHEME/FACILITY AND TALKE TO GM BB OR ED TO SEE. YOU ARE REQUESTED TO CANCELL IT AND REFUND THE CHARGES PAID IN THE LATEST BILL BECAUSE PC PROTECTION WAS NOT DOWNLOADED IN THREE TIMES SEPARATELY. THESE CHARGES SHOULD BE CHARGED IF IT IS NOT DOWNLOADED AS ADVISED BY YR HELPLINE 1500. PL DO THE NEEDFUL IN THE MATTER THANKS
RKKAPUR M/[protected] AND...

I have been using Mtnl for the last 7 years... I'm using the unlimited download plan . I used to get good speed of about 200 - 210kbps. But since two months I'm getting very low speed of 20 - 25kbps.
I tried online help at 1504 at least 100 times (Check records) but no response, of lately all they say is put complaint at 198, The guy calls and asks Is phone working and disconnects the call. It's foolish on their part...