Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I have a CDMA(Garuda) connection of MTNL(Mumbai) and I want to switch over to Trump(prepaid) connection of MTNL(Mumbai); but I was informed that this is not possible by customer care personal at MTNL Khar Danda customer care center; Where as the website of MTNL itself informs under FAQ section that CDMA to GSM & vise versa are possible see the link http://www.mtnlmumbai.in/index.php/mnp or the attached image...

i had complained several times for my broadband but all in vain some1 had come to my place & told me he will bring the engineer & solve it (25 days ago) which is not done & then i went to versova telephone exchange which is just 500 mtrs form my home & the same guy told me he will come & do it as my complain no is 9660 from 45 days which is the 3rd complain no i am facing this problem from more than 90 days. i suggest...

respected sir/mam

my name is chayan vermani
i am a resident of c-120 vivek vihar, delhi -95
i have mtnl broadband installed at my home. telephone no.[protected]
its been years that my broadband does not work properly
earlier it used to connect on mainline and i could use it for a while
i have been continously registering complaints but no one attends to them
from last 3 months my broadband...

Have commissioned braod band services from MTNL.
I am charged Monthly CPE Service charges RS.50 vide Bill Nos: [protected] dtd. 10/09/2011 & Bill No: [protected] dtd. 10/08/2011 .

Complained to CAO, MTNL vide mail dated 22 September,201.
He replies vide mail dated 26 September.
"dear customer,
cpe charges of rs.50 is payable as per the lr dated[protected]
received from our op unitbr...

My Tele No. is 25051984. This is a BB Combo UL connection. The connection is behaving erraticly during past few days. THE TELEPHONE LINE IS NOISY TO THE EXTENT THAT ONE CAN NOT CONVERSE AT ALL AT TIMES. Complaints are being attended only on paper. IS THERE ANY ONE ONE WHO CAN HELP?...

I am a prepaid customer of MTNL from last 2 yrs.
My mobile no is [protected].
I got one sms from +57777030 regarding activation of MMS Service on 22nd Sep’11 at 18:56 hrs which I have not subscribed and amount Rs 30/- has deducted automatically without my permission

I called MTNL Customer care many times but they are refusing to register our complaint for refund of the amount deducted by them.

Thus...

Dear Sirs,
MTNL is such a big and old company and is one of the mobile service providers catering to many consumers in Mumbai and Navi Mumbai.
They also have a website that provides for online recharge of its service known as TRUMP.(A prepaid mobile service).
There website has been dysfunctional for a long time now and thus their customers (I too being one of them) are forced to go for alternative methods.
Can...

Dear Sir,
I am using MTNL Trump Card(Delhi) form arround lasr 5 Years My No. is [protected], from last 4 month I am totaly exaust due to one of service of MTNL calledMTNL Music Station I never subscribed the service and used this and every month they are charging its subscription fee. although I have also complained for it last month. but today they have also deducted the amount.
Thus I request You all that please make the arrangement...

Mobile Number – [protected]
User Name – Aaditya Gairola
Service Provider – MTNL TRUMP (Delhi circle)
User Tenure – More than 6 years

SUBJECT – INCORRECT CHARGE FOR MTNL Music Station Charges deduction
Message sender - +5500010
Message content – “Congrats! U have been successfully subscribed for MTNL Music station Rs 10/- has been charged to your account. Enjoy the service“br...

I have a land line number at my residence, which I had requested to be shifted at my new address it is more than two months now, neither any body at the MTNL office is giving me proper information nor my telephone connection has been resumed. I have visted at the MTNL office and followd up over phone so many times, but of no use, work order no is 993124, any competent authority kindly look into the matter....

Sir,
I had a mobile connection no.[protected] which was a port paid connection by MTNL Delhi DOLPHIN. I requested at their sanchar haat at Dwarka sector-6 for changing my plan from post paid to pre-paid plan but I was surprised by the result as teh learned person of MTNL have granted me a trump pre paid connection and asked me to deposit Rs.235+45 for life long prepaid scheme connection ( @1 paisa per second) . I am a govt. servant...

I had request for MTNL recharge of Rs.98/- from paytm.com through my ATM card.
But after 2 hours i received two sms.
1 sms (We countn't complete recharge request of Rs.98/- for Mobile No [protected])

2 sms (Rs.98/- has been into your paytm cash balance for your paytm order Number 4745522.)

But yet i didn't received any amount into my account

My Paytm order Number 4745522br...

Sir

My mobile no [protected] under name of Purvish Parikh which is post paid
i purchase my sim in the year[protected] at that time i paid the activation charge rs 540.00
in cash. i have plan F.

my first bill came in the month of may 04 bill date is for( april-04 ) i paid it through cheque 849499, bank was bombay mercantile co-operative , jogeshwari west branch

in that bill they...

Dear Sir,
I want to bring to your notice that MTNL Dolphin/Trump is charging for unauthorized services on pre-paid mobile services at Delhi. My number is [protected] & for the last two months they are deducting 30/- Rs every month for this unauthorized services"Mitti Ke Rang " on pre-paid mobile . I have also never ever subscribed to this kind of any services of MTNL.
I also request you that the MTNL's charging...

Dear Sir/Madam

I am using the MTNL No.27618701 from 14th of August 2011 and from that day My landline is being disturbed and broadband is not working, against these complaint I have some complaint number which are as under, that has been not resolved yet. so here I am requesting you to kindly get the resolved.

for Broadband complaint No.5796
for disturbance in Landline 98, 1679, 1665

You...

One message was received on my mobile No. [protected] from 52585/52585020 that Your Dolphin vault subscription is renewed now at Rs. 20 for 30 days. I were nothing replied regarding activate that message. But, Rs. 20X6 (Rs. 120) was deducted from my balance. Such type of cases have been happened on Feb 2011, March 2011, April 2011. June 2011, July 2011 and August 2011. I have complaint in written to the Branch Manage, Idgah, Karol Bagh, New...

HELLO i am a resident of andheri east.i had subscribed for mtnl boradband plan 495dsl unlimited ineternet broadband plan in may 2010.for first 3-4 months the service was very good no disconnection of internet and no problems while surfing..
after that regularly the were disconnections of internet..in a month the internet worked harldy for 3-4 days only..despite of lodging so many complaints, visiting the mtnl regional officer also...

my dolphin no. does not work when i am at my residence
mukherjee park, new delhi-110018....

Sir,

My telephone No. is[protected] and is registered with the name of Mrs. Neeru Jain residing at 7370, 3rd FLoor , Delhi.
I requested for the modem change i.e normal to wireless modem on 10.08.2011 (MTNL request/complaint no.[protected] but it has still not been replaced.
Despite Several complaints in MTNL customer care i.e 1500 my modem has not been changed.
Complaint no.'s are as folllows :...

Respected Personnel,


I'm really fed up of the EXTREMELY SLOW internet
speed that i'm getting since this
connection was given to me on july 1st
2011.



On 27th August 2011 an MTNL
representative visited my home & he
had only 1 answer... "There is a server
problem, i...