Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

As MTNL have stopped sending the hard copy of the bill and on thier web site they have stopped access to the Dolphin bilss. I have paid Rs 165/- on 2nd July, 2012, against my bill amount from May-June 2012, which wasRs119, due date 28th, June for Mob [protected], The same has carried forward in my current bill, as per SMS I have received tody. On the basis of SMS , they issue a hand written slip, which very difficult to maintain. I request...

Sir,

I have requested for a new connection for Broadband on 25th May 2012 and you have executive has collected the money of 500/- on 30th May 2012, I have informed to the customer care on the same issue twice, but they said there is some scarcity of some component, but till now this scarcity issue has not been solved, Kindly look into it on urgent basis.

Thanks and Regards

Sanjay Sharma...

My mobile no. is [protected]. Three/four days back the MTNL activated some “newspack” my mobile phone which I never asked and are also charging Rs. 7/- every day for the same by debiting the balance. I tried my best to deactivate that service but could not do so despite my best efforts. I contacted customer care no. and I was assured on phone that the service would be deactivated and balance would be restored the next day but instead...

im really upset by MTNL. my trump sim card was lost by me, for that i wanted to block it. i made nearly 15 to 17 calls on [protected] from morning to MTNL costomer exicutive. but he/she has not attending any of them. in future if someone missuse my sim then what should i do? will company take any responsibility of that??????...

My MTNL landline connection is dead for over a month. Despite the many efforts made there no heads up in how to have to have it fixed. Below is the mail I sent to "SENIOR OFFICERS" as per MTNL website (Link: http://mtnldelhi.in/gm_dgm.htm) but they have not been replied to.

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7/10/12 Gmail - No Service Since Over a Month
https://mail.google.com/mail/u/1/?ui=2&ik=cc63632b48&view=pt&search=sent&msg=1386b6...⇄

i have been using mtnl broadband internet connection and its very slow , giving downloading speed up to 40kbps and browsing spped is olso very poor .... i have complained many times but no action has been taken till yet...
address-e2/105,shastri nagar , choti gali no-3, delhi-53
ph no[protected],
[protected]...

Dear Sir,



i am a resident of RZF 109/17, Street No. 43 Sadh Nagar Part-II, Palam, New Delhi - 110045. i have lodged a complaint of my telephone connection bering no. 25050313 on Monday i .e[protected] and got the complaint no of 299. inspite of repetead complaint my telephone connectionn is still dead. would requet you to kindly look into this matter as this is become regular problem for last 6 months. I...

dear sir/madam,
our broadband not working many days. i have already complaint mtnl care no. 1500. and other many officer but they can not receive my call. if receive the call they can not talk good manner .so please solve my problem .


tel no.[protected]...

Sir,

I an not receiving the bills of my mob, [protected]. instead getting SMS, On the basis of SMS counter clerk does not accpt the due amount and for duplicate bills,their computer system is generally not working, I understand many people are suffering from this problem. I hard copy or e-bill is customer right, why TRAI is not stepping in and force MTNL to send bills to customers.

Manjit Singh Marwaha...

i had taken a new broadband mtnl internet connection last week and now its giving me trouble very much by its very slow speed connection. it is giving 25kbps downloading speed and browsing speed is also very low. plz kindly make me out from this trouble.

address-e2/105,shastri nagar choti gali no-3 , delhi-52
mtnl no[protected]

kindly plzz resolve it...

dear sir,
i m Vikrant i want to take new connection of mtnl broadband but in-spite of lots of request mtnl not provide me any solution about this matter.they said mtnl. poll not found near at your home but poll stand from my home approx. 50meters.but they said that, "we can't provide you net connection.
rather before about 2 year i use mtnl landline connection.
please check out this complaint as early as possible.i...

i have a land line telephone connection from MTNL delhi at my official residence 31/399, Arjan Vihar, Delhi cantt and the number is 25696283. Since the installation of connection i have not been provided with a CLIP phone set despite my requests, stating that the sets are not available and shall be provided when available. since last almost one year no CLIP phone instrument has been provided, against all norms of services. please intervene...

i have a mobile phone connection from MTNL Delhi and my number is [protected]. since almost one year i have suffered from poor service in terms of erratic signal strength and invalid SIM message. verbal complaints to the authorities at cantt office only got ridicules and an advise to change the SIM card at my cost of Rs 35/- which i did, but to no avail. i applied for number portability to aircel on two occasions but never got the service...

it's been two month my home landline number is not working peoples from exchange was saying that there is some cable problem but i think two months is a big time but still it's not working .my phone is not working from 30 march 2012 now is 25 june 2012 and complaint is of 7april 2012...

I have recharge my Mobile Number [protected] from dealer of Rs76 for 3G net pack as shown in website on Yesterday evening , but my number not get recharge from dealer and also balance deducted from dealer mobile phone, So i want that same amount 76 get reverse back to dealer number so that i shall take from him

Thanks
Pankaj kumar
New delhi
[protected]...

I (RAJENDER SHARMA) PURCHASED ONE PREPAID DATA TRUMP,INSPITE OF SEVERAL CONTACT TO CUSTOMER CARE ON 1504, THEY HAVE NOT SOLVED MY PROBLEM OF NOT GETTING INTERNET CONNECTION ON MY DATA CARD.SO I REQUEST MTNL TO LOOK IN THIS MATTER AS I HAVE TIRED OF CONTACTING DIFFERENT CUSTOMER CARE PERSON ON PHONE. MY MOBILE NO. IS [protected]...

have logged a complaint on 1504 on friday, 8th Jun 2012 as my internet was not working at all. I have called your call center 8-10 times since last 5 days and no action has been taken.

My MTNL phone number is : 25052374, and the complaint number is: 64200134. This number is of Mahavir Enclave, New Delhi

As advised by call center executive, I also tried the these numbers of your exchange but none of them are working:...

Hi,

I have requested my existing land line to shift from Vasant Vihar(Thane) area to Wagle estate(Thane), as I has shifted to Kashish Park.
The Work order number for this are: 187148 & 187149.
My present Tel number is[protected].
We have checked with Vasant Vihar exchange and informed that the phone disconnection from their exchange has done on the next day itself.
Till this time, noone has...

Hi I am arvind chaubey i am customer of MTNL i have BB connection of MTNL i have taken COMBO599 unlimited plan. In this plan MTNL provided 512 kbps speed. From last two months i am not getting proper speed many times i am getting 322 kbps and many times getting 100kbps. Regarding same i regularly registered complaint and sent mail to higher authorty but they are not taking seriously. They always closed my complaint without resolution my latest...

I lost my mobile this morning 8th June 2012 Bearing MTNL sim [protected]. between 7.00am and 9.00 am near Saroj Hospital Rohini Delhi
Cannot get through to 1503 or any MTNL number and they have no provision for an online complaint or procedure in this matter.
So lodging complaint here. Need number to be blocked and to be issued a same sim number....