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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Mar 28, 2024
Complaints 2905
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 104

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P
pooja tyagi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill of Telephone connection not received

Address:North West Delhi, Delhi

Greetings!

writing in behalf of Mr. Lalan kumar. He has not received the telephone bill for last two months. He and his wife, Vandana Yadav has taken two connections of MTNL. The account number and Telephone number of Mr. Lalan kumar is [protected] and the telephone number is[protected]. The account number and telephone number of Mrs. Vandana Yadav is [protected] and[protected].
Kindly look into this matter and oblige.br...
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R
rkm_hrd
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non availability of 3G signals in Om Apartment Dwarka Sector 14

Address:South West Delhi, Delhi

I am resident of 742, Pocket B , DDA LIG Flats (Om Apartment ) , Sector 14 , Dwarka , New Delhi . I took a new connection of MTNL 3G along with 3G unlimited Data Plan few months back . My Mobile no is. [protected] and Account no. is [protected] .
Since very first day I am facing acute 3G signal problem at in my residential area . It has become almost difficult for me to access data with 3G .
You are kindly requested to look...
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N
narender kumar 1975
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim inactive

Address:Delhi

Hello Sir/Madam
mere pass ek dolphin prepaid connection hai jiska balance approx. 90 rupees hai.joki meri amarnath yatra ke samay band ho gaya tha. jiski maine aaj (06/08/11)ko delhi sanchar haat me complain ki lakin koi solution nahi huwa. nai sim lane ke liye kaha gaya 28 rupees with id proof. esme mera kaha fault hai. mera dolphin mob number [protected] jo abhi tak band. please help me.

thanks


br...
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Y
yaseenpatel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet problem

Address:Mumbai Suburban, Maharashtra

dear sir i have been complaining on [protected] about my internet problem of my landline connection no [protected] on the various occassions . i have been enquired by mtnl staff on land line no.my internet connection is working or not as and when they get reply no they put down the phone. but they are not sending any one to attend the complaint persionally. last month july 2011 my net service was totally faulty which can be be verified...
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Y
yogibhasin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT ACCEPTING PHONE BACK

Address:Mumbai Suburban, Maharashtra

Dear sir,
I have a telephone of garuda ,first of all the service is bad , the when i went to surrender the phone I have to give a surrender letter the way the engineer wants that we are not getting adequate signal and if the hand set is new ,we are asked to buy a new hand set even though its just 3 months old ,there is no replacement ,but they did repair it but the problem is still not solved i do not get reception (signal)...
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T
tonylu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BILL NOT RECEIVED

Address:Maharashtra

since the time i have got connected to mtnl with a broadband connection in the month of feb this year 2011, i have been receiving the bills just one or two days before the due date.
And i have paid the bills beofre the due date to avoid late fees, but for july no bill so far.
I got an sms on my mobile dated 2/08/2011 saying mtnl bill amount and the due date is 1/8/2011.
Called the concerned person and he says just take...
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J
javed87
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Installation MTNL Broadband LIne and MTNL Telephone Connection Line Yet

Address:South Delhi, Delhi

Dear Sir,

As I am much puzzled by MTNL, I am here for writing you a complaint regarding MTNL Broadband Connection which is did not install yet at my home. I booked MTNL Braodbad on 18th July 2011 and for the connection I had paid an amount of Rs.500 for registration but unfortunately I did not get any connection yet. I called many times to the Area Manager and Incharge but they did not take any action.. I called them from a...
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P
praveen singh negi
from PALAM CLONEY , Delhi
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for slow speed

Address:South West Delhi, Delhi

MTNL
dear sir
my no is 25051082 my D/L Speed is too slow plz up my D/L speed i
checked my speed in mtnl website here is the result....

morning : http://register.bol.net.in/mtnlportal/dsl/result.jsp?1127.03
Eve: http://register.bol.net.in/mtnlportal/dsl/result.jsp?1433.581
eve: http://register.bol.net.in/mtnlportal/dsl/result.jsp?1180.969

pls solve my problem ..

praveen...
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R
rohit0047
from Delhi, Delhi
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Poor Services and no reply

Address:Delhi

Dear Sir/Ma'm,

I am Rohit Singh r/o House no.459-460,Block no.3,Khichri pur,Delhi-110091,
using an MTNL connection for a few months.Some other details are as follows:

Complaint no:64100933
Date of Complaint:July19,2011
Telephone no:[protected]
Consumer No:[protected]
Tarrif Plan:COMBO UNLIMITED 512 PL
Alternate contact no:[protected]

Respected Sir/Ma'm...
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S
Sahil Jobalia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline not functional

Address:Mumbai City, Maharashtra

Dear Sir/Madam,

My MTNL landline (# :[protected] is not functional for the past 3 weeks. I have already complained thrice on your MTNL helpline no.24032198 but to no avail.

You are kindly requested to look into this matter at the earliest.

Regards,
Sahil Y Jobalia
(# :[protected]...
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L
lucknit
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Security amount not receive

Address:North Delhi, Delhi

Dear Sir/Madam,

This is to inform you that I was using dolphin post paid connection last 6 year, From February onward I am using portability facilities on same No. As discussed with Dolphin-MTNL customer care and local sanchar haat that you will get your security amount after 90 days. but still i am waiting for that. I have sent more then 6 time mail with reminder to respective person in Dolphin- MTNL .but from their side...
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K
karan.k19
from Mumbai, Maharashtra
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Not getting Required Speed as before &frequent disconnections

Address:Maharashtra

Dear Sir,
Im a resident of mumbai, Borivali(w) ,iC colony area I have been using MTNL connection for the past 5 years but over the last 6 mnths or so i have Been experiencing Loss in Download speed & as well as frequnet Disconnections. I 999/- per month and still i dont get the facilities & the Speed & the Services I should be getting in that cost...I used to be getting a Better speed on my 599/- plan which was Night unlimited...
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kiritshah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead Landline & Dead Internet broadband service

Address:Mumbai City, Maharashtra

I am suffering from a dead telephone landline no.[protected] & internet broadband service of MTNL Mumbai for the past 6days now. I have lodged complaints about the same 3 times - the last complaint numbers are :

1. For Landline - 7438 lodged on 15/07/2011 on mtnl helpline 26202198
2. For Internet broadband - 7535 on 15/07/2011 on mtnl helpline 26202198

The services of MTNL are so pathetic that...
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A
anand drall
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no dial tone

Address:West Delhi, Delhi

Sir,

I am facing very big problem from last one month & there is no satisfactory response from MTNL (Mahanagar Telephone Nigam Limited)deppt.It is very bad & poor service provide to me by MTNL.I have done so many complaints of my landline no.[protected] from last one month. So,I request to the head of MTNL pls look into the matter & suspend all those employee which are responsible for this very bad condition of...
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premkumarpandey
from Delhi, Delhi
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Deduction of amount without customer knowledge

Address:New Delhi, Delhi

SIR/MADAM
IT HAS BEEN EXPERIENCED THAT NOW A DAYS MTNL GIVING SALARY TO HIS EMPLOYEE BY PICKPOCKET TING OF CUSTOMER MONEY THEY ARE IN HABIT ANT OF DEDUCTING AMOUNT WITHOUT ANY SERVICE AND WITH DND REGISTERED . KINDLY CHECK MY A/ C RS 100/ IN TWO MONTH DEDUCTED BY MTML TOWARDS VIDEO PORTAL SERVICE ACTIVATED . WHERE AS ALL THE THIS SERVICE HAS BEEN DISABLED LAST SIX MONTHS BACK WHEN DND REGISTERED.MY MOB NO [protected] PK PANDEY ...
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Address:Delhi

MY PHONE NO. IS [protected]

IT IS A DOLPHONE MTNL CONNECTION. WHEN I DIAL A NO. FROM IT, THE DESIRED NO. COULD NOT CONNECTED AND COMPUTER SAYS " THE NO. YOU HAVE DIALLED IS NOT EXITS OR OUT OF COVERAGE AREA. AND WHEN SOMEONE ELSE CALL ON THIS NO. THE COMPUTER / ANSWERING MACHINE SAYS THAT " THE NO. YOU HAVE DIALLED IS OUT OF COVERAGE AREA.

PL. LOOK INTO THIS PROBLEM AND SET RIGHT MY DOLPHINE CONNECTIONbr...
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S
subhashmonde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTNL Triband Service not working properly

Address:Mumbai City, Maharashtra

Respected Sir,
My Self SUBHASH MONDE.My num is 28651646.Frm last 15 days our internet is nt working and if we complaint2 kandivali telephone exchange they says that we wil chak w wil send our engineer who never turn up..and if we cal them again they tel us that plz dnt do complaint again & again..or if it givng u lot of pro u can canceled ur triband they dnt helps us wit our pro they tel us directly that...
+1 photos
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D
drkohli
from New Delhi, Delhi
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Not getting bill

Address:West Delhi, Delhi

Sir,

I am not getting my mobile connection No.[protected] bill from last 4 months. I am making payment online, but sorry to say that now their site is also down from last 20 days. I have no time to get duplicate bill from MTNL office. I am wonder why such a big service providers site is down from last 20 days and no effort is being made to repair it. Such a shameful situation is this. Country cannot progress till we realize...
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H
hartarram
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WIFI NOT WORKING PROPERLY

Address:Delhi

SIR,
my ph[protected] ,having wifi connection with mtnl, but for the last 2 month it is not working properly ,even got my modem reconfig but still with in one or two minute it stopped working ,and i have to wait to resart it, i complained so many times ,but every time lineman comes and give excuses but donot solve problem ,i am living in vishnu garden area so there is no other service provider for wifi, i have no other alternative...
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bhatiarajeev72
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing Error

Address:East Delhi, Delhi

My employer M/s Steel Authority of India Limited(a Govt of India Enterprise) has taken a corporate Connection(about 700 to 800 connections) for Mobile service from MTNL Dolphin+ BSN combine for all India (i.e from MTNL for NCR & Mumbai & BSNL for Rest of India) and distributed the connections among the employes all over India and the usage bill for the same is paid by the company.

Since the numbers were in continous...
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