Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Hello,

I have been using the services of Mtnl Mumbai (Telephone & Internet) for quite some time. However for the past year I have been facing issues with the internet connectivity where the internet connection drips constantly and I am unable to use the internet. Even if the internet connection is working it only stays good for 10 minutes after which the modem does not have the connectivity light of PPPoE. I have raise...

Sir,
My MTNL phone (no:[protected] is Dead since 21/04/2012
Everyday they give me a new complaint no 171,239,846 etc
Daily they said that they send the man within 24 hr. but no man comes i hope my problem solve as soon as possible......

Dear sir,
it has been a long time i have been complaining for this degraded internet service which gets disconnected every other second, i have gone through mental harasment while complaining several times at this number 1504 which is always found busy , when you can send your bills on time then why not service, this the last time i m complaining formally next time i will straightly send u a notice via the consumer court. So, you plez...

Please help wat to do with this mtnl guys, my balance unnecessary deducted and when I called to mtnl mumbai customer care then don't responce properly and not listen my complain, I also complain 5 to 6 time on online portal of mtnlmumbai.In but no responce, I don't know why this side is made for. They are totaly government and not feeling any guilty I call them and mtnl call center ladies gossiping putting the call on hold unnecessarily....

Dear sir,
I have subscribed to the broadband service[protected] of MTNL about few months back. While the internet service is running properly, telephone services has not been working since the installation.I have complained many times to the local enquiry and have also written to the regional office at Nehru Place. But so far, no corrective action has been taken. Therefore, at last, I am compelled to write to your good office. You...

DearSir,
I am a customer of MTNL land line / broadband. Since 2.4.2012, My land line is not working properly. I lodged complaints and constantly in touch with MTNL officials ( contacted to Shri Nalawade- [protected]). My complaint details and e-mail correspondence are as follows. Kindly do the needful
Thanks and Regards
Hemant Jaiswal


-------- Original Message --------
Subject: Fwd: Fwd:...

Dear Sir

I am Mukesh Jindal. My MTNL landline no.is[protected]. And I want to get the call history of my landline no. Incoming & Outgoing both.
My Consumer No. is [protected] & bill no. is [protected]. Please send this detail as soon as possible.
Please send this detail in my email Id: [protected]@yahoo.com

Thanking You...

I had made prepaid trump recharge payment of Rs 125 on 25.2.2012 .The payment was done online through icicibank .the payment id was[protected] . A/c no[protected] was debited. However , i did not get the refill nor the refund. The payment detail shows biller detail as 'Prepaid Mobile recharge'Euronet Worldwide india pvt ltd, bandra.You are requested to track my payment and refund the money to me as early as possible.
contact...

I had a telephone with the number – 25478048 allotted to my name – virender singh. The address for the premise is as mentioned: house no- 24,village kirari,post office- nangloi, delhi.

From the last three weeks there is no dial tone in the phone and after repeated complaints and follow-ups the end result is nil. The last docket number I received is 1777.

I want to highlight few points here about a customer...

I have made online recharge on 28.03.2012 for my MTNL Mobile Number with Rs. 200/-. Now 5 days have been lapsed but the recharge is not yet made by MTNL Delhi. My SBI Account is debited (Mobile No. [protected] transaction ID No. [protected]. Still I have not receive any recharge or Rs. 200/- back. Request you to kindly recover my Rs. 200/- from MTNL. Regards....

My MTNL 24323389 Broad Band Connection facing problum since a long.
At least for last 3-4 months constant complaints on 1504 IVRS, Assited, Online, call to line man, SDO etc are made but yeild no results.

Even my mails to [protected]@bol.net.in (SDE-ADSL) on 6-March 2012 with no results. Also a reminder on 27 Mar-2012.

I feel no option of carriying on this burdon any long and insist MTNL to refund the cost...

I am a retired D.O.T. staff and have availed concessional landline telephone[protected] facility since 1999 till 24th March 2012 at Thane, extended by D.O.T. vide order number 2-79/94 PHA Dated 25/09/1998.

Since i am shifting to Chennai I surrendered the telephone and got the services disconnected on 24/3/2012 vide their workorder number 915 dated 24/03/2012.

While the telephone was installed, I paid SECURITY...

Sir i got a broadband connection from mtnl delhi . my telephone no is 25052610 on which it was installed. I am suffering

from connectivity problem since it it was installed. in spite of several requests to mtnl officials .problem was unsolved .due

to all this I had to leave it before tree moths.but request and assurance given by the mtnl official to restore my connect-

ion i agreed and restored...

Every night my net keeps getting disconnected for the last 2 weeks! Its frustrating because whenever I call the toll free line they say they cant do anything, and only in the morning can people come and check the line. What is more frustrating is that the net doesn't work only in the night and hence there has been no solution to the problem. I have lost a lot of time and money behind this nonsense of MTNL...

Sir,
My mtnl phone (no:[protected] is not working properly and even unlimited net activated on that phone is also not working from 5th march i call at mtnl helpline no ie 1504 daily they said that they send the man within 24 hr. but no man comes i hope my problem solve as soon as possible.


Nitin Jain
Landline no:[protected]

Ph: [protected]...

Hi,

My mtnl mobile number is [protected] presently my sim is blocked and asking puk number.so please tell me the puk number to my e-mail.

My sim no is:[protected]

My Email Id: Siddhesh.[protected]@vodafone.com

I will wait for your possitive response

Pease urgent check & revert.

Regards
Siddhesh Nate...

sir,
my name is vineet sharma. me apne mtnl number 26425329 per broadband service use kar raha tha jise disconnect karvane ke liye or 180 plan activate karvane ke liye mene November 2011 me 1500 per complaint kari thi or 1500 per mujhe bataya gaya tha ki apki service disconnect kar di gayi hai or 180 plan apke number per activate kar diya hai per January 2012 me mene mtnl bill receive kiya jisme broadband charges lage hue the mene...

I have taken MTNL Broadband from MTNL way back more than 2 years now.
Now they have raised a bill for Installation Charge for Oct 10. of Rs 300 Additional, Saying they had forgot.

I have paid bill till dated, what ever the charges where there time to time.
Now they have charged for additional modem cost, which I would not pay...as I remember paying all payment as per schemes , @ that time. Now I dont even have...

actually i submitted my application to shift on vodafone from trump,
and now this process has 13 days Days passed, and after communicating Vodafone through mail, he sent me reply that that my request for MNP has been rejected from my previous service provider.
and now i am trying to contact mtnl-trump, but there are no one attend my phone.
so now please help me in this way.

My details are following:br...

Sub.: Surrendered 22027353 & 22027774. NO REFUND YET still after THREE months

[protected]
We have surrendered our both the MTNL (Mumbai) telephones on 18/11/12 ie over THREE months back.
The lines were disconnected in two days but the refund of our deposits with interest haven’t yet been sent by MTNL.
THREE months delay is a substantial delay and amounts to DEFICIENCY & PURPOSEFUL HARASSMENT on...