Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

SIR/MED.,

I HAVE FORGET MY LAND LINE PASS WORD,SO PLS GAVE NEW PASS WORD,
THAT NEW PASS WORD PLS SEND THIS MAIL ID-([protected]@yahoo.in)...

To
MTNL


Not working ever since I bought it


Sir,

On FAB .2011, I paid Rs.1995/- cash at the Sanchar Haat, NHRU PLACE , New Delhi and bought the MTNL 3G Jadoo Data Stick together with 3G Card (IMEI Number [protected] and Mobile Number [protected] ). Under the scheme, I was allowed unlimited download for the first 2-months from the date of its' purchase.
br...

Dear Sir,

I am user of mtnl broad band, my telephone no is[protected], I have problem with broad band since month of July 2010, Some time working some time not. After October 2010, phone was completely not working, I was complaint about it in mtnl office and call centre (198 and 1504) but problem is not solved till now, Please check attached screen shot of complaint on mtnl site.

After complaint I didn’t...

I am trying to reach the Dolphin Customer Care number 1503/[protected] since the past 3 months but no one is answering the call. Everytime I dial the number, no one picks up the phone / an automated voice tells me that all executives are busy and will handle the call shortly but that time never comes/ the call gets disconnected automatically. Also I have not been receiving the bill for the current month on my cell number. Earlier I used to...

This is to bring to the kind notice of concerned authorities that I called customer care for some complaint but I was treated by an highly uneducated person who was completely "UNETHICAL" while talking, and when I asked him about the process of lodging complaint against such a behavior, he said "Tu kya koi Governor hai jo meri complaint karega" and used abusive words and then disconnented the call. I think this is the...

SIR,

I have purchased the MTNL 3G Data Card on 12 Feb 2011 and instead of providing the promised speed of 3.6 MBPS it provides the speed of 4 KBPS only. it is minimal speed and useless. Although it is a government agency it is a big cheat. I want my complaints to be addressed as early as possible and payback my money.

Ravinder Singh Dabas...

BOUGHT DATA CARD 3G FROM MTNL. AROUND 15 DAYS BACK, FROM THE DAY ONE IT GIVES LESS THAN 8 KBPS ONLY, I CONTATED THEIR CUSTOMER CARE FOR THE LSAT TWO DAYS CONSTANTLY AND LODGED COMPLAINTS, COMPLAINT NOS ARE 273553 AND 273930 AND ASSURED ME THAT THE WILL CALL WITHIN 30 MINUTES TIME. BUT MY SURPRISE TODAY AGAIN CONTACTED THEIR REPLY IS COMPLAINT IS STILL PENDING AND THEY DO NOT NO WHEN THE SAME WILL BE ATTENDED ALTERNATIVELY THEY GIVEN DATA...

my M.T.N.L. phone no is [protected] not working for last 20 days. REPEATED COMPLAINT. STILL NOT ATTENDED MY COMPLAINT NO IS 8690/ 104073 ONLINE COMPLAINT...

Hi, my name is Delip. I am using mtnl broadband for more than 2 year. For the past 8 months im not able to use my mtnl broadband services as it is disconnecting frequently. I have complained about it several times to the customer care. Earlier, they used to sent their lineman.

The problem is the internet get disconnected very frequently in every 5 or 10 mins. Every month i m sent with the Bill without service is being used.This...

Sir
my telephone is dead for last 20 months.
we have complain about it through phone on 198 several times but no attention is paid by mtnl service lineman.
Also we have register a complain personally in district mtnl office but no action is taken.
kindly help me in this regard .
sincerely
aditya...

MY MOBILE NO.[protected].
FROM YESTERDAY I AM NOT ABLE TO ACCESS MY ACCOUNT BALANCE FROM SERVICE *444# MY ACCOUNT BALANCE.
THE RESPONSE IS ALWAYS "NOT DONE"
THE SERVICE HAS TO BE RESTORED BY MTNL MUMBAI.

LET ME KNOW AS TO HOW TO GET THIA DONE

N.V.VISWANATHAN...

I have a IDEA connection which I want to transfer to MTNL. I have submitted all documents related to MNP at Sanchar Haat, Mayur Vihar phase 2 in the forst week of feburary but till today there is no change in service provider. When I am calling at Sanchar Haat, Mayur Vihar, noone is there to give correct answer...they always saying "Concerned person is not on desk right now". when call customer service they said no some document...

MY MTNL IPTV NUMBER IS [protected] THIS NOT WORKING,WE HAVE GIVE MANY COMPLENT FROM LAST 2 MONTH TO AKSH COSTUMER CARE[protected] & LOCAL COMPLENT CENTER [protected],COSTUMER CARE OFFICER SAYS WE SENT COMPLENT TO MTNL LINE MAN BUT LINE MAN NOT DO WORK & DEMAND TIP

NOW I HAVE CUT MTNL IPTV WIRE & USE DTH SERVICE,
NOW I WANT REFUND MY SECURITY DEPOSIT 999/-

MUKHTIAR HUSSAIN
MOBLE:...

Hi.
I m using MTNL broadband my phone number is 25038018. even after frequent complaints about the unstable ADSL connection nothing has been done so far. I've been give fake assurance from the staff. even few officer suggested me to opt for Airtel stating MTNL don't have good infrastructure to provide good facility in my locality. having got such response I can't expect my service will ever improve in future. I dont...

i have been getting very less internet speed from last 5 weeks . i have tried contacting the internet speed tester office located at
prabhadevi but the numbers are never working . i have also informed Mr Patel the regional head of cuff parade but even he has not
done anything . he had come my house to check the internet connection (which he found to be less) and nothing happened after that. i am using dsl unlimited 599 and...

hell sir

i have mtnl brode bend internet
my plan is 395. in this plan they gave me only 30 to 33 kbps downloading speed. But the actual plan is 312 kbps in 395 rs per month.
In 2010 my1st plan was 599rs and downloading speed was 256kbps.
I change the plan in 395. Now they (mtnl officers) didnt copret me. m not setisfied with the service.

Pls help me sir...

Hi,

I applied to port my mobile number [protected] from MTNL Trump to Reliance CDMA on 5 Feb 2011 in Reliance Word, then I got a message that your recieved has been recieved for porting, but mobile number still (15 Feb 2011) is not ported and didn't get any message etc. regarding this. I didn't get any update from Reliance World, Reliance Customer Care and MTNL Customer Care. Please look into the matter....

we have a connection of Garuda Phone no[protected]. We are facing lot of problem in service.
1Whenever we complained on customer care either server is not working or complaint no not given.
2 Normally calls are dropped if the phone is not in charging mode, how a person can keep this phone charging mode for 24 hours
3whenever calls received-or when to call calls are dropped frequently sometime in few seconds/ or in 1-2...

MTNL IPTV : jab bhi kisi program ya sports channel ki demand jyada hoti hain, IPTV apne purane aur regular channel ki service band kar, plan upgrade karne ke liye majboor karta hai. Maine 2-3 sal pahle IPTV postpaid connection liya tha, jiska rent per month Rs.200/-) approx tha. Lekin kuch dino bad sports channel ke badle plan ko pre-paid karne par maboor kiya jiska Rent Rs. 274/- hai. Ab Jab Cricket World Cup aane wala hai to ye sabhi main...

Network problem at Vasai, err message if cellone selected -
'No access'

six reminder emails sent after first online complain dated[protected]:23:16.)
&
subsequent phone complains made as under

2/2/11- docket 259262

9/2/11- docket 263375
not resolved , no courtesy reply also

my business is suffering due to such problem....