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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Mar 28, 2024
Complaints 2905
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1975
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 112

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A
ashokkbansal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND OF SECURITY

Address:East Delhi, Delhi

I have surrendered my MTNL Dolphin Mobile No.[protected] in the name of Ashok Bansal. I am waiting for the refund of security for the last 8 months....
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vasant rambade
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate service

Address:Mumbai Suburban, Maharashtra

Deactivation of mantraand other Service
Dear Sir,
I Mr.vasant rambade,Would like u to Plz Deactivate ur So called mantra and other Unubscription service From http://sms.indiatimes.com
Which I Never Subscribed For&Return My Balance.
My Rs.106 was been deducted from my balance.
Its The Worst I hav Experienced from Indiatimes.
My Mobile No. Is [protected]...
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V
vibhor777
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnecting Broadband Connection

Address:West Delhi, Delhi

Hi All,

Please let me know procedure to disconnect MTNL BB Connection.
I have been using MTNL BB Connection for last 4 mnths (Prcatically one mnth)


This is worse BB connection ever.
No Service at all.
Most of the time there Server are down.

Please let me know Steps to get this disconnected....
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D
dsharma14
from Jammu, Jammu and Kashmir
Jun 28, 2023
This thread was updated on Jun 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sms service not working

Address:North West Delhi, Delhi

i have an mtnl sim for past 2 years,but now days it has start giving some problems with sms service.i can send sms to anyone it gives an error even though i have sufficient balance and i can make calls but cant send any messages,as a teacher i have to inform students about there class timings and etc. . i request u to please clarify this problem as soon ans possible and for any details please send me an email on [protected]@yahoo.com...
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C
chandrajit_m
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card lost

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear Sir/ Madam,

This is to inform you that I lost my mobile in Noida Sec-21 with sim. My mobile no is +91-[protected]. So kindly deactivate my no as soon as possible so that anybody cann't misuse of my no.

I also lodge a complain in Noida Sec-12 police station.

Thanks & Regards,
Chandrajit Mukherjee.
Mob- +91-[protected]...
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L
lalawat2
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband not working properly

Address:Delhi

i am using internet on mtnl
when i started using the mtnl broadband it was not working properly
i used to call customer care a hundred times but they were not bothered to do anything
and after one month the net was working fine
but after passing a few months it again is giving up problems
the speed of net is very very slow
the modem gets restarted on its own
some time net doesnt work...
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P
pnyadav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON DELIVERY OF WIFI MODEM

Address:Mumbai Suburban, Maharashtra

I have normal modem with MTNL. On 03 Dec 2010 , I made request for change of modem from normal to wifi.
Till date , No response has been received from MTNL. I tried to enquire status of my request by dialing 1500, a lady picked up my call. On equiry about the request I found my request has been forwarded to Division office and further action is required from that office. She has given me landline no 27562000 for enquiring. Next morning...
+1 photos
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A
aditi dadhichi
from Nawalgarh, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of balance unnecessarily

Address:Gautam Buddha Nagar, Uttar Pradesh

d customer care executives need 2 b thrown out.......
they don't provide d information required n also disconnects d phone in the middle of the enquiry.......
inspite of my repeated requests to file a complaint against the unnecessary deduction of my balance they did not file it.
sum of them even say that they cannot help and call again later and take the help of another executive...
women especially are so...
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R
rpspaul
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unstable Link of Broadband Connection

Address:South Delhi, Delhi

we have a broadband connection on our telephone number[protected] installed at # P 40 D, Shankar Vihar Delhi Cantt. The link of broadband connection is unstable since last more then three months and complaints at various levels of MTNL offices has been of no avail. Request immediate action be taken to rectify the problem...
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T
tanya service
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MODEM NOT INSTALLED IN 15 DAYS

Address:North Delhi, Delhi

Sir,
I have applied brodeband wifi on[protected].After so many discussion and reminder on phone till date i have not connected with internet, my all work will start by internet. i have request to area line man every day he said tommarow will connenect .till date no responce and no conectivity. From 15 days I have paid rent for site. My any computor is not working. Company has given me so many reminder to conect the internet other wise...
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R
rr41737
from Delhi, Delhi
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GPRS NOT ACCESSIBLE

Address:Mumbai Suburban, Maharashtra

I (using mobile no. [protected]) had subscribed to a scheme by mtnl where monthly 20 rupees was to be deducted from my account. Once the balance in my account was below Rs. 20 and so after deduction the same went negative. The GPRS account which was disabled as the balance below the limit of Rs. 50 got deactivated as a result of negative balance. The Mobile no. was rechared and the GPRS was never ever reactivated back. Several complaints have...
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V
vinie_678
from Mumbai, Maharashtra
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Deficient Service

Address:Mumbai City, Maharashtra

I am using MTNL's Broadband service for quite sometime only because it's the cheapest provider and i have no other option.
The internet connection drops every 15 minutes then I have to wait 15 more minutes hoping it starts.I am not paying to be kept waiting!!(My core issue)
the call agents are of no help they directly ask you to book a complaint....then what are they there for!.
There is no one to speak if your...
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U
uno2406
from Mumbai, Maharashtra
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Erratic Broadband Connection

Address:Mumbai City, Maharashtra

My landline number is 26514319. I have ssubsribed to "Unlimited Broadband usage" connection for Rs.999. For the last 1 month I have been facing a problem of frequent diconnection of the broadband service and there have been days when the connection has been non-existent. I have lodged a complaint with the 198 and 1504 helpdesk numbers on sevral occaions. i have personally gone and met the Sub-Divisional Engineer of the area I reside...
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R
ravi kundra
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT TAKING ACTION AGAINST COMPLAINT CHASING FOR THE SAME LAST 1 MONTH

Address:South Delhi, Delhi

i have internet connection of MTNL from last two months i getting problem in my internet service i also submit the complaint thourgh internet one complaint no is :-90561via internet, second 654 via internet,third 10 via phone. i also contact to sanchar haat but when i reached there all staff confirmed me that we are on strike and no one will be take action on your complaint. when i asked for some senior person name to contact they abuse me...
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D
dineshkashnia
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Behavior Mr.Pathak Exchange

Address:Delhi

This is to bring to your notice about the broadband coonectivity issues. This is related to the phone no. 25951318 KANJHAWLA EXCHANGE . I am using broadband net services from last few years. From the last few days, I am facing the net connectivity problem. Mr Pathak in kanjhawala exchange said me to call directly to exchange for any connectivity problem. so I directly used to call in exchange instead of the customer care centre.On my complaint...
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K
kmarthak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DisSatisfaction of MTNL Broadband Services

Address:Mumbai City, Maharashtra

Telephone Number:[protected] – CA Number: [protected]
Dear Sir,
This is to inform with regret that I have decided to discontinue my Broadband service with MTNL. Reason being I had been through very bad experience with respect to broadband service. I as facing problem of disconnection of broadband connectivity very frequently.

I had lodged complaint for the disconnection many times in past. Many times I had...
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M
MANOHAR10
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Triband service is not good and customer support is poor.

Address:Mumbai City, Maharashtra

Sir,

Phone No. 28697009 Mrs.N.M.Shinde
complaint no.4609 / 6187 /
Due to frequent follow up for my complaint against for internet not working
still my cmplaint not attended.
MTNL is soon going to be a history. I believe, it has always come to our expectations in providing a worst service and crumbling infrastructure. It was a blunder when I decided to take MTNL broadband and despite numerous...
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V
viper
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad customer services

Address:Mumbai City, Maharashtra

Dear Sir ,
I have the MTNL landline connection more than 10 years but I have not made the single complaints since than. The connection is in my Father Name Mr. Mintu Jha and the number is 28705866 and I have also the Broadband connection . But the service offered by them is not acceptable at all, the issue is very small but the way they are interacting with the me on phone is very bad . From last 2 months we are not receving the...
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J
jatendar
from Mumbai, Maharashtra
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CONNECTION NOT WORKING

Address:Mumbai City, Maharashtra

My telephone number is 25700927. I am using MTNL Broadband from last 2 years. I am writing this on[protected] at 1 a.m. midnight obviously because of being frustrated. My internet is not working properly from last 2 months. It is disconnected now from last 1 week. MtNL linesman Mr. Yadav comes in and keep making excuses. Even his senior keep making excuses. I have lot of work on internet, hence am losing lot of business. Due to this,...
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V
vinu0802
from Phagwara, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BAD OR NO NETWORK IN HARPHOOL VIHAR BAPROLA

Address:West Delhi, Delhi

I AM FACING PROBLEM OF 3G NETWORK IN MY AREA HARPHOOL VIHAR , BAPROLA VILLAGE, NAJAFGARH FROM LAST 1 MONTH I HAVE LUNCH A COMPLAINT BUT NO ACTION TO BE TAKEN BY RESPECTED DEPARTMENT....
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