Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I HAVE APPLIED FOR SHIFT MY MOBILE NUMBER [protected] and [protected] FROM RELIANCE TO MTNL . I HAVE SUBMITED ALL THE NECCARY DOCUMENTS WITH UPC CODE AT JANAKPURI SANCHAR HAT ON[protected] AND AFTER SUMBMITED I HAVE RECEIVED MTNL SIM.
BUT I AM SORRY TO SAY THAT TODAY IS 8-2-2011 IS GOING ON BUT MY NUMBER IS NOT YET TO BE SHIFTED. PLEASE CHECK AND SHIFT MY NUMBER.
I COMPLAINED ON [protected]@BOL.NET.IN ALSO, BUT NOTHING DONE....

Dear sir
your customer. my mtnl trump sim pincode is blocked please send my puk to my E-mail. My phone number [protected], Sim no .[protected]
PUK Code SMS me on [protected]...

I am Ashish Kotnala and my Telephone no. is 26346689. The modem provided by your representative (Kuldeep Rawat) is very old (UT-30R2U/T-KD 318-EUI) and he has not given us any CD and USB Cable for USB Connection along with the modem. I am now experiencing frequent disconnections by that modem when I work for more than 1-2 hours on the internet and the download speed is also too slow i.e., 20-30 KB/sec while my friend was getting 60-70 KB/sec...

Dear Sir/Madam,

Ref: Mobile # ( Data Card #) : [protected]

I have purchased MTNL 3G Data card dtd.31.01.2011 at CBD Belapur Branch, Navi Mumbai, till today does not activate internet services. They have promises to activate 2 hrs. I have complaint lots of time & daily visit their CBD Branch.

So the last time i have complaint MTNL customer care ( Ph: # [protected] - Complaint Reg.# 260593 ),...

We Sent the following complaint to MTNL on 23-january-2011 regarding unfair billing::

The Commercial Officer, 23-Jan-11

MTNL, Fax No. 23531030, ph no. 23546181

Delhi.



Subject: Complaint against bill of mobile no. [protected] of December 2010.



Dear Sir,
br...

i changed my operator idea to mtnl by mnp after 7 days my idea no. is blocked but my new operator does not start my services , the process said after 2 hour your services is changed , but my operator is not chaned in 26 hour...

I HAVE APPLIED FOR SHIFT MY MOBILE NUMBER [protected] FROM AIRCEL TO MTNL . I HAVE SUBMITED ALL THE NECCARY DOCUMENTS WITH UPC CODE AT KAROL BAGH SANCHAR HAT ON[protected] AND AFTER SUMBMITED I HAVE RECEIVED MTNL SIM.
BUT I AM SORRY TO SAY THAT TODAY IS 2-2-2011 IS GOING ON BUT MY NUMBER IS NOT YET TO BE SHIFTED. PLEASE CHECK AND SHIFT MY NUMBER

NOTE :- AS PER TRAI GUIDELINES MAXIMUM TIME FOR PORT THE NUMBER IS 7 DAYSbr...

We had our previous landline number in Mira Road(E) which had an ECS every month. We transferred the line to Kharghar. Even after doing the number change, MTNL had been doing a double deduction of monthly charges on dual basis.

From past 3-4 months, MTNL had been doing a double deduction of the monthly charges. Even though the Mira Road (e) connection has been disconnected and no longer there, we had been getting our deduction...

Hello,

I use an mtnl triband internet connection with a promised speed of 320 kbps. However I've never recieved the promised speed. There are frequent connection losses and the maximum download speed that i get is 20-25 kbps. I have tried calling up 1504 and lodging a complaint with 198 number, but to no avail. I am not sure what i need to do.Please look into this matter.

Below mentioned are my details.br...

It is painful to say that a organisation like MTNL works in most unorganised way. Sir one of MTNLs marketig person approached us for broadband connectivity & convinced us to go for the same but we had a specific requirement of static ip with reverse DNS for which he readily agreed after calling some of MTNLs officials. in front of him we cancelled airtel application who were giving us 2 static ip on 1 broadband connection. they had already...

MY MTNL MUMBAI SIM CARD IS BLOCKED. ASKING FOR PUK CODE.MY MOBILE N0. IS [protected] AND SIMCARD NO IS[protected]...

After I lost my mobile, I got replacement card on 20th January ([protected]) could not be activated, though all relevant formalities completed correctly even after continuous follow up with the Customer Service Centre, Mint Road, Mumbai 400001 and with the Call centre. 4 times visited the CSC and 25 times phone the call centre. I suffer a loss to the tune of Rs. 40000 in connection with the communication gap, It is serious matter and surprise...

My telephone No is[protected] with mtnl triband .It gets disconnected every 2-5 mins .Despite my complaints 1228,8082,8035 lodged with 1504 and various calls to the local Sanchar Haat no rectification has been done . This entire organisation seems to be inefficient and unwilling to listen to consumers . They take everything for granted as they are govt. Employees and don't forsee any danger to their jobs because of the nature of their...

I am using dolphin since past 5 years n the network is pathetic. The only reason I have stuck on to it is to not change my number but now good NUMBER PORTABILITY has been launched.
I am experiencing call drops n network failure and whenever I call customer care they always have one answer- system up gradation is going on and there is some network repair work going on.... But sadly nothing improves....
Nowadays only after waiting...

Hi MTNL Dedicated Authirity,

I saw/listen add "MTNL hai to Sahi Hai" and fill-up form for my broadband connection. But my broadband connection maximum time down (around 10-15 days every months). I complain many times even high authority for this problem, but not improvement.

I want to know, why to many expense in add, when they don't want to retain there customer. If those amount add amount expense...

Dear Sir,
We have disconnected Aksh IPTV on Telephone[protected] in Dec-2009. The billing for this has been de-activated. I have asked for the Deposit refund of Rs.1000 many times by calling 126555 get a standard answer "we will collect the equipment at your place Tommorrow" God Know when is this tomorrow. The centre also dont allow me to talk to someone who will help me in sorting this out.
MTNL denies that they...

Dear Sir / Madam,

My telephone number is 28924806. I have availed MTNL broadband connection. But sorry to say that most of the times DSL light is flickereing. I am not getting proper response from Mr. Kashyap who is the concerned official for our area ie IC colony. Today when I called him he said that do not call on my mobile. My husband took a leave on 17/1/11 for rectifying the issue. He came on 17/1/11 and said that there...

sir/mam,
i am the user of MTNL internet services in C-228/14 A, street no 10, chauhan banger new seelampur, Delhi-110053. The connection is subscribe on the name of Raza Ahmed. i have been facing some serious problem with my internet connection for last one and half weeks. It is not working. i have done many complaints on the phone on this number 1504 to MTNL internet services department. But they give me only assurance...

SUB:- Low Internet speed,very irregular connection & pathetic customer support (MTNL mumbai )


I am Mtnl Broadband user from 4years & IPTV for 6 months. For the month of December I was having the 1MBps Unlimited plan of Rs 999. For which on MTNL speed test I was getting speed of 400-470kbps from day 1.

If I am paying Rs 999 then off course I expect equivalent speed & service. Here I am getting...

frequent complains made but of no use. there is no stability of net connection of mtnl. bills paid right on time but no body bothers to come and check if any fault in modem instrument or line.clling at 1504 is absolutely useless as they only register complain and give no. whether bills paid or to be paid give any relief in broadband charges when there is no surity of stable connection....