Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I have raised an issue with the mtnl department that this line has not been working ever since the metro work had begun, the no is 24451209 mahim area, there was an official mail sent from my inbox on the 16th of nov 2020, i had been paying the rentals before that even though the line wasnt working, this landline is in the name of my sister who is married and lives with her family so i am the one paying, but why should i pay for something...

I J Bala Sundaram age 64 yrs living in Bank Colony Delhi 110093.On[protected], I have surrendered all my equipment and modem, made up to date payment, got the clearance from MTNL Lakshmi Nagar office and submitted at Dilshad Garden office on the same day. Still I am running from pillar to post to get my refund but in vain . I visited several times to Dilshad Garden office, the higher officers at Room No 2 & 3 not responding properly and don't...

I have a Postpaid MTNL mumbai Dolphin Account - [protected]. I used to regularly pay bills of this account via my Axis bank mobile app. Inspite of this they wouldnt recognise the Amount Paid and Would add the same to my Next Billing Cycle. I registered a lot of complaints to MTNL mumbai - but there was no Response. Now they have deactivated the number. I want the number activated back . kindly help sort out this issue as MTNL Mumbai does not...

Please remove the MTNL pole which is in front of our house DU-94, PITAMPURA, NEAR GURUDWARA, DELHI. This is causing a lot of problems in our society. There is NO active connection on this pole. There is already a pole exist for MTNL just 20 m away from this pole.
Issues because of this pole:

1. Theft issue as this is used by thieves to reach to the balconies.
2. Space issue as because of this no vehicle can go...

I am unable to use my BSNL connection registered in Kerala at Goregaon Mumbai .Thereis no network. I am utterly disappointed....

We have surrendered our landline[protected]Consumer Number [protected]) on 13 July 2021 but have not received a refund of our security deposit till date. Kindly expedite as we are a Private Limited Company that has closed down & we need to finalize & close our accounts....

My Landline number 23990098 is dead since October 2020 and I have complained many times online and offline. But nobody is attending the complaint and not yet resolved. Bill is getting generated every month and I am paying it regularly...

Hi, I have surrender my landline No. 23814642 in year 2020 and they told me that I would get refund Rs. 2700/- in my account after deduction any if any outstanding. But approx. 1.5 years have left and still I did not get my refund. Please resolve it asap....

I lost my mobile having mtnl, mumbai prepaid number [protected]. Since than i am trying to block my sim using all the available mtnl helpline numbers however, i am not getting any response from mtnl, mumbai.

Mtnl mumbai is not accessible online to its customers. It is requested that this issue may be forwarded to the concerned office with a request to block my mtnl, mumbai prepaid mobile number [protected]. Regards....

Telephone No.2660809 Landline cum Broadban

I have disconnected my device and handed over the modam to Vakola Telephone Exchange. A letter to the effect was submitted to your Vileparle Head Office for refund of security deposit of Rs.3000. I also sent reminder but after 9 months I have not received the refund. Please expedite

N K Suryakumar...

I have surrendered landline no. 28778405 vide my letter dated 23rd Jan, 2021, acknowledged vide W/O No. 2043, alongwith the hand set and after due payment IN CASH of Rs. 231/- vide Transaction ID No. AP01A058770. But, for unknown reasons, till to-day I have not received refund of the amount of Deposit of Rs. 3, 000/-.

It is, however, requested to refund the amount with interest till date....

My sms is not sending to other person what should we have to do due to this our many works are left there what should blwe have to do just note out complaint and please give us a solution on it ....

Dear Sir/Madam

I would like to bring to your notice, that My Land Line Number is[protected]Mira Road, Thane) and is not working since last 15 Days, and is completely Dead.

As before we have complaint regularly about this, the line works for some days and goes dead. and in the Monsoon season it completely dead all the time, I have been paying the Bill regularly despite of this unused facility,
br...

The Services of following Landline is not working since May 2019:
Landline No. 28737904 C.A. No.[protected]
Landline No.28767488 C.A. No. [protected]
Landline No. 28788528 C.A. No. [protected]
We had informed MTNL Ltd about the same in writing on 13.05.2019. We have made telephonic complaints regarding the same many times.The complaints were recorded but line was not repaired. On personal visits for complaint, we...

My landline is not working for over 1 week - complaint was lodged on 24 November (Docket 5787). An incompetent mechanic visited on 26 November - but could not activate the phone. Later I was surprised to receive an SMS that the complaint has been resolved. The message on the phone continues to say : CHECK PHONE LINE

My mobile Number is : [protected]

Kindly activate the landline as soon as possible...

I have complaint for dead line a number of times and now the website for complaint is also not opening. If the phone is dead since 05th Oct how is the bill being generated? My complaint No was 21 a week ago, still no action taken....

Dear Sir,
I am a resident of D Block Gali No.5, Vashist Park, West Sagarpur. This is to bring to your notice that there is a MTNL Pole in front of my house(House No. 54). There are no active connections on the pole.
The pole is leading to the following issues:
1. FEAR OF THEFT - The pole is in very close to the first floor balcony of my residence and it can be used by the thieves to break into the house from first floor...

Hello,

I had surrendered the above telephone line along with instrument in Aug 2019, I still didn't get the security deposit refund. I have been following up since then. It's been over 1.5 yrs now.

I was suggested to follow up on security deposit refund customer care no. 25366635 & [protected], but no one's responding on those numbers.

Request you to look into the matter urgently as I am in need...

I did a recharge of Rs. 99 for availing the Mobile Data Recharge Service on 6th Nov 2021 through GooglePay. Amount from my bank was deducted, however it was never recharged and i am not able to use Internet service.

This is simply waste of my money!! I NEED the Mobile Data to Activated
right away or plz Refund my back my money....

Dear Sir / Madam,
I have disconnected my MTNL Landline Tel No.[protected]CA No: [protected]) on 13Aug2021. I was told my the MTNL Mumbai Prabhadevi office staff that I would receive the refund of my security deposit of Rs2, 280/- by cheque via post to my home address within a month but have not received anything till date.
Request you to kindly look into the matter so that I get the refund of my security deposit.
Thanks...