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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Last updated Sep 23, 2023
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
144
78
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
41
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 14

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S
sss.shyam
Aug 11, 2021
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Address:BURARI DELHI

This feels VERY SORRY to say that mtnl trump mobile network is not working since 27th January 2021 in Burari area and same condition prevails in GHONDA-Yamuna vihar. I am using mtnl no for the last 15 years but this is the first time that I am facing network issue at its poorest stage. I have complained many times over customer care centre and area head for the same but all went in vain. I thought many times for MNP but didn't.
Please make sure to correct things as soon as possible so that subscribers may not leave mtnl. Please understand MORE in less WORDS.
Thanks.
Regards,
S S SHARMA
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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    D
    Deepmitt
    Aug 11, 2021
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    Removal of pole

    Sub : Removal of MTNL POLE.
    Dear Sir,
    I am a resident at 364, Deepali, pitampura, in delhi, This is to bring to your notice that there is a MTNL Pole in front of my house which is un useable from long time and thier is no connection from it,
    The pole is proving to be a very negative element in the lane for the following reasons :
    1. THEFT - The pole is in very close vicinity to the my house and it makes it very...
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    N
    Aug 11, 2021
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    Address:Poonam Apartment Flat No B/302, near Metro mall, janta market road, opp. cosmos school, Bhandup west

    I have recharged with rs 98 on [protected] but still it's not reflected on number
    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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      J
      Jaideep Mallick
      from MUMBAI, Maharashtra
      Aug 11, 2021
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      Address:TOWER A-4/FLAT 74, GODREJ GARDEN ENCLAVE, VIKHROLI EAST, BOMBAY 400079

      Please restart my broad band. I have cleared all my dues.
      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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        S
        sanjaymalh
        Aug 10, 2021
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        Address:India

        My landline MTNL number is 25082771.

        I had complained online on 15th July 2021 vide docket no. 133.

        The phone is still dead.
        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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          S
          Scholars Academy
          Aug 10, 2021
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          Address:The Bombay Suburban Cosmopolitan Education Trust , Scholars' Academy Ambupati Bldg , Chincholi Phatak , Malad West

          Telephone not working properly. We can not hear the person who is talking.
          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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            R
            Rajan Meethal Veedu
            Aug 10, 2021
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            Address:404 Silicon Apt, Off Holy Cross Road, I.C.Colony, Borivali West

            Telephone line not functioning. Totally disburbing... We cannot talk to anyone. This was going on for many months. Previously also we have complainted NO action has been taken.
            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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              J
              Joshua Emmanuel
              Aug 9, 2021
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              Address:Eastern Court, New Delhi
              Website:Consumer Complaints

              I have been using a BSNL Postpaid Number for the past seven years. I have been using it across India till recently.
              Imagine my misery and surprise when there has been no network connectivity in Delhi for my SIM to work since the last few days..
              To be precise, I had connectivity available on Friday, 06 Aug 21 for some time in the evening. After that day, there has been no connectivity all across West Delhi and people are surprised that I am using this connection saying that MTNL/ BSNL services have long been defunct..
              All my financial transactions are stuck now and I require to go traditional now.. Cheque Book, go to Bank, stand in a line and do my transactions..
              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                Pmshah007
                Aug 9, 2021
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                Address:Shreepati arcade A wing Nana Chowk 21 st floor, 2103 Mumbai 400036

                Not line working please do.
                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                  S
                  somyam
                  Aug 9, 2021
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                  Address:RZ-L BLOCK, 78B VIJAY ENCLAVE, DWARKA VIJAY ENCLAVE, PALAM VILLAGE VIJAY ENCLAVE Dwarka South West Delhi India 110045

                  Please remove the mtnl pole which is in adjascent to our house in street no. 6, RZ-L Block, 78B, Vijay Enclave, New Delhi - 110045. This is causing a lot of problems in area. There is no active connection on this pole.
                  Issues because of this pole:
                  1. Fire threatening because of clutter of cables on this pole which is used by local cable and broadband operators.
                  2. Theft issue as this is used by thieves to reach to the balconies
                  3. Space issue as because of this only one 4 wheeler can go and causes jam and fights.
                  4. Parking issues, as there is no space left because of its wrong position.
                  5. There is no point of having idle pole.

                  Residents
                  RZ-L Block, house no-78B
                  Vijay Encalve, Near Sector-2 Powerhouse
                  Dwarka, New Delhi -110045
                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                    2
                    2040260010
                    Aug 8, 2021
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                    Address:904-B, PHOENIX TWRS SENAPATI B MARG, LOWER PAREL

                    The telephone line at my residence with number 24980935 is dead. Kindly check the line and repair the fault.
                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                      R
                      rits4717
                      Aug 4, 2021
                      Oct 25, 2021
                      This thread was updated on Oct 25, 2021
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                      Dear Sir/Madam

                      I Sushil Poddar have cancelled MTNL Landline connection on 31st Dec 2020 but haven't received the security deposit of Rs 2000 till date which is 4th August 2021.I was been told that i will get refund in 60 days but haven't got yet which is more than 210 days. I request you to refund my security deposit of Rs.2000. My Telephone No. is 28415114 and I have cleared all due payments while submitting the cancellation request on 31st Dec 2020.

                      Thanks & Regards
                      Sushil Poddar
                      [protected]
                      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                      Oct 25, 2021
                      Updated by rits4717
                      Any update on the complaint raised as havent yet received the deposit amount
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                        Raginii
                        Aug 4, 2021
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                        I wont recommend mtnl to anybody..we have mtnl phone and broadband for many years but more than half of the time the internet doesn't come..but yes you will keep paying the bill every month... telephone doesn't work..last month i applied for ftth..thats also not done till date..the service and process is so slow..it end up as a hole in our pockets only with no benefits. Highly disappointed.
                        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                          K
                          kantibhushansharma
                          Aug 2, 2021
                          Aug 10, 2021
                          This thread was updated on Aug 10, 2021
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                          Address:1601, Somerset,, Hiranandani Gardens,

                          My landline phone connection[protected] is not functioning for
                          last 10 days, I have also registered the complaint through phone, but no response till date. my work is suffering due to non availability of
                          internet connection.
                          please rectify the problem.
                          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                          No action has been taken by the MTNL authorities till today (10/08/2021)

                          The phone as well as the internet is not working, and the bill is being sent very promptly to me

                          Request the MTNL to immediately take suitable actions

                          - Kanti Bhushan Sharma,

                          Phone no. 25700457.

                          CA no. [protected]
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                            M
                            Mohanasundaramp
                            Aug 1, 2021
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                            Non working of telephone/ Broadband for 3 months

                            Address:39 B, Ground Floor, Humayunpur, Safdarjung Enclave

                            Sir,
                            I have an MTNL telephone and Broadband connection bearing number 26714628 from 2015. The address is noted below
                            P. Mohanasundaram
                            39 B, Ground Floor, Humayunpur,
                            Near Safdarjung Enclave, New Delhi- 110029.

                            The telephone and broadband were not in working condition for the past 3 months and it can be verified from your records ie incoming/ outgoing calls and internet usage. I have made a complaint...
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                            Dayanand Hegde
                            Aug 1, 2021
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                            Address:Mulund West Mumbai-400080

                            Dear Sir
                            we have summited our letter for cancelation of above no in the month of Jan-21 & also returened the modem on the same day.
                            Till no we have visited 7 times til this is no not solved now a day no body is there in your Mulund office Only watchman are telling office closed no body is there.
                            after submitting the letter still we get ever months Bill.
                            we here by request you do the needful & refund the Deposit amout of Rs 3000/ immmedatly.
                            Please enclosed the letter submitted to your office
                            +2 photos
                            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                              T
                              Tanaya Gaikwad
                              Jul 31, 2021
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                              Name: Mr. Bala Mahadu Sakpal
                              Telephone number discontinued: 26316973

                              Unsatisfied with the network and service quality of MTNL, I had discontinued my service on 30/12/2019. It has been more than 1.5 years since the refund of the security deposit has not been initiated. I was told that a cheque will be sent to my registered residential address. I have been constantly trying to enquire about the refund, by there is no co-operation from anywhere. I have visited the Versova Telephone Exchange as well as the office in Lallubhai Park, Andheri West in Mumbai but no help was received.

                              I request you to look into this matter at the earliest.
                              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                sspoeast
                                Jul 29, 2021
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                                Address:O/O Senior Superintendent of Post Offices, Mumbai East Division , Dadar HO Building, 3 rd Floor, Mumbai 400014

                                Landline telephone No 24163000 of O/O Senior Superintendent of Post Offices, Mumbai East Division, Dadar HO Building, 3 rd Floor, Dadar, Mumbai 400014 was not working since 29 Jul 2021
                                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                  Singamani Kn
                                  from Chandigarh, Punjab
                                  Jul 26, 2021
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                                  Address:MTNL New Delhi

                                  • My Connection number =[protected]-inthe mane of A G Subramanyam...
                                  • I lost my cell phone on[protected] evening. I was kept on calling MTNL IVR number to request for disconnection/sim card blocking due to Lost Sim Card but of No use.
                                  • since MTNL never responded even after ringing it continuously for more than one hour from saturday evening to Today mid day...
                                  • So I request You to ask MTNL to Disconnect/block my Sim -[protected] and reply to my following email ids .[protected]@gmail.com …[protected]@gmail.com
                                  • Thanking you
                                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                    dk_49gupta
                                    from Noida, Uttar Pradesh
                                    Jul 26, 2021
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                                    Address:D-86 SURAJMAL VIHAR

                                    I have surrender the landline telephone connection on[protected] as per detail below:
                                    Telephone Number : 22140226
                                    CA.NO. [protected]
                                    Name of Customer : Deepak Gupta
                                    The copy of form of surrender duly received by your office is enclosed herewith. It was informed to me at the time of surrender that the security deposit will be refunded in the month of May. Till date despite my email dt.2-6-21& 21-07-21 I have not received any credit /Cheque of refund of security deposit.
                                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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