Mahanagar Telephone Nigam [MTNL]
Mahanagar Telephone Nigam Limited
Customer satisfaction rating: 35%
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2657
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Mahanagar Telephone Nigam [MTNL] Customer Care

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Address
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts


Mobile:
Mobile:
up
39
down
22

Fax:
Fax:
+91 11 2335 7777  

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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35%
Complaints
2657
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0
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So far so good - The company responded to our notifications and is working on resolving complaints.

Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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My out going massage service has been stoped
Jan 11, 2021

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    I am duely paid all my dues even after lockdown of my business landline but my line is dead since lockdown whenever I complaint they come once after several complaints and just inform us it's dead line which we already know and leave and do nothing about it so fed up of this behavior. Please help my business landline is still dead and I am unnecessary paying bill since so many months
    Jan 11, 2021

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      My Office landline has not been working for a Last 9 months and I have registered a complaint for it. It has been...
      and
      Please be informed that our office has not received the telephone bill for the month of November-2019. Hard copies of the telephone numbers mentioned below should be sent to this office immediately. So that immediate action will be taken by this office to pay the bill.
      TELE.No. CA No. MOBILE No. E-MAIL ADDRESS
      20860585 [protected] [protected]
      [protected] [protected]@mail.com
      [protected]@gmail.com

      26591249 [protected] [protected]
      [protected] [protected]@mail.com
      [protected]@gmail.com
      Jan 09, 2021

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        I have surrendered my landline on 24th June 2019. I have also returned my instrument and there is no bill pending. I have not received my deposit even after 564 days.
        Jan 08, 2021

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          My phone number [protected], this number is disabled, also recharged it's not been rechargeable let me know the details.
          Jan 07, 2021

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            Telephone and broad band of MTNL Mumbai C.A. [protected] was closed on 26th December 2019. All bills have been cleared and In Demand note (Adjustable deposit +GST) of Rs 1000 too paid same day at MTNL Mumbai at Versova telephone exchange. I was told the cheque will be posted to my residential address within 1-2 months.

            Visited the Versova MTNL exchange in March 2020 and was told the finance section has been shifted to Andheri West telephone exchange.

            After the COVID Lockdown was eased, I visted the Andheri west telephone exchange but again was told that the cheque will be sent from the Vile Parle East MTNL exchange.

            When will I get the cheque for the deposit of Rs 3000 ?
            Jan 06, 2021

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              Pravin kale
              ca no .[protected] tel no[protected]
              balkrishna society
              31 krishnakamal bldg
              b cabin rd, naupada
              thane west 400602
              sir
              my phone is dead since one month. i lodged the complaint doc no 6647. i registered complaint at charai (thane) mtnl office .
              but there is no responce. when i see the complaint status it is "already registered complaint ."
              it is very inconvienent without phone for a month .
              please look into the matter at earliest .
              thank you
              regards
              pravin kale
              mob no [protected]
              Jan 06, 2021

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                Prepaid mobile (Dolphin) is being charged for "Celebrity wallpaper" service without the consent of consumer. This is like...
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                Dear Sir/Madam
                I have MTNL Dolphin sim which I have not used for last 8 months,
                but when I put that sim in...
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                The phone service for HILAIRE D'SOUZA[protected] was disconnected in January 2020 BUT UNTIL NOW the deposit of Rs. 1000 (Rs. 500 + Rs. 500) has not been received into the bank account of record or in the mail.

                I am a senior citizen and have patiently waited in these difficult times for MTNL to sort out their problems
                Jan 04, 2021

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                  I have surrendered my Landline No # 28460338 on 1st September 2020 alongwith alongwith cancelled cheque.
                  I was informed that the Security Deposit Amount will be credited in my account.
                  Till writing this mail it has not been done.
                  Can you plesae expediate and confirm.
                  Jan 04, 2021

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                    My broadband connection is dead 23240125. Please start my connection immediately.
                    Jan 03, 2021

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                      Dear Sir,
                      I am a shopkeeper at Kohinoor Plaza in Karol bagh. This is to bring to your notice that there is a MTNL...
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                      My MTNL landline was shut since a year and a half and still they are sending bills to be paid. How am I suppose to pay bills for the phone that was shut dead.

                      I have also emailed a multiple times and also registered a complaint for the same in mtnl online portal.

                      Need MTNL to resolve this issue.
                      Jan 01, 2021

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                        Since August 2020 I have been complaining about the dead landline phones 22055699 & 22444369, but till date no one has come to resolve my complain.
                        I have already lodged the complain more than 10 times.
                        Without using the phones, I have been made to pay the telephone bills.
                        From August 2020 till date I am being forced to pay the telephone bills.
                        Please help.
                        Dec 29, 2020

                        Complaint Status

                        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                        No response till date.
                        I am being forced to pay the bills since Aug. 2020 till date.
                        Phones DEAD from Aug. 2020 till date.
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                          Hi, My MTNL (Mumbai) telephone (number[protected] has been out of order from 28th September 2020. I have lodged online complaint...
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                          My landline 25212348 MTNL Mumbai is not working from the time of lockdown. I have raised complaint twice visit was done by the staff but it is not resolved till now. I have been getting the bills for this dead line and I have been making payment till last month.

                          Please help me resolving the land line problem.
                          Dec 20, 2020

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                            Please expedite the refund of mtnl landline deactivation. Its been 4 months since formalities have been completed.
                            No. [protected].
                            Help me with closing the issue with security deposit refunded.
                            Dec 20, 2020

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                              Dear Sir/Madam
                              I had requested for disconnection of my OYT telephone number[protected] on 15th Oct 2020. The request was accepted by Sr.Manager (Central) Marol. The balance bill amount of Rs.545 was paid immediately @ 14.00hrs, transaction ID AP01A0346759.
                              Biller ID MTNL00000MUM1 .
                              Kindly arrange to refund the deposit amount of Rs 8000 to me at earliest.
                              Thanking you
                              With Warm Regards

                              Rajesh Chandavarkar
                              Dec 18, 2020

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                                Despite adequate balance cannot send sms from my dolphin number [protected]
                                Dec 15, 2020

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