Claimed

Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.7
Last updated May 10, 2022
Complaints 2770
Resolved
927
Unresolved
1843
Quick Links
Statistics
Share
Profile
ADVERTISEMENT

File a complaint to Mahanagar Telephone Nigam [MTNL]

Having problems with Mahanagar Telephone Nigam [MTNL]?

File a complaint and get it resolved by Mahanagar Telephone Nigam [MTNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ADVERTISEMENT
Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
134
70

View more phone numbers

Mobile
+91 11 2332 7225
40
26
Fax
+91 11 2335 7777
ADVERTISEMENT

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest

MTNL line not working from last 2 weeks kindly do needfully we running health service center with hospital thats why lots of problems face our patient. kindly look into matters seriously...
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Our landline broadband is cut off since oct 20 and still we have been receiving bills in full and no one listens to our complaints no one is interested in our complaints mtnl people
    are just telling us to pay bills
    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit

      We have been lodging online complaint for the telephone landline no.[protected] that its dead for more than two months. No docket number is received for complaint. None of the person is attending to the fault. We have been receiving only bills for each month for payment and are regularly paying and the last bill is now paid today without any service being rendered. Its this very bad and poor service resulting in many leaving mtnl and those are having these problems unattended by your team. Pl look into and immediate restore the line active. Further please refund or adjust in future bills for the amounts we have been paying since the phone is dead. Pl take on sos basis.
      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit

        My MTNL sim has been deactivated due to non usage but I urgently require this number for an official purpose. Kindly help me as to how can it be activated again? Number : [protected]
        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit

          My phone is not working for last 1 month
          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Report
            Copy

            My Landline no 24145840
            my CA number [protected]
            On my name Laxmi Natraj
            at 3/225 Kamla sadan, pro[censored]u bhatt rd. Matunga east
            Mumbai 400019

            is not functioning for past 20 days.

            Pl check the connection

            regards
            Laxmi Natraj
            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit

              Tel 24036710 submitted to mtnl for about 1 year passed and still no refund received.

              Earlier 2 - 3 month before also complained but no reply received.

              Sion mtnl doesnot accept complain letter or helps in finding out about refund as mtnl noone picks up phone, thinking it is govt co and they are under covid so they can do anything.
              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit

                To
                The Manager MTNL
                Dear Sir
                My Phone no. is not working for last 20 days. We tried to Submit complaint online on [protected] and [protected] bur system is not accepting the complaint. Please resolve the issue so that the Phone no. 26216383 should be operational.
                Thanking You
                Shiv Kumar Handa
                Mobile No. [protected]
                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                Dear Sir
                My Phone no. 26216383 is not working for last 20 days. We tried to submit complain on 26442198 and 26212198 so many times but is not registering the complaint as your computor system is not working. Please Resolve the issue.
                Shiv Kumar Handa
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Sir/ Madam
                  we had call so many time for the complain of tel. no. 26136161 is not working but no one came know 26136060 is also not working
                  look into the matter as early as possible
                  Thank you
                  For Shri Vile Parle KVO Seva Samaj...
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  No Net Phone dead
                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    16/05/2021
                    To,
                    The Manager,
                    M.T.N.L.
                    Malad (W),
                    Mumbai – 400 064.

                    Sir,

                    Sub. : Landline No. 2881 3995 & 2881 6282 not working since 01/03/21.

                    Ref. : Cancellation of Bill No. MLCB[protected] dt. 05/04/21

                    Our above numbers are not working since 01/03/21.
                    As your complain no. 28812198 was not working we visited Malad Telephone Exchange...
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    Report
                    Copy

                    Above phone numbers dead for several weeks. Complaints registered vide complaint numbers 100 and 101 dated 7/5/21 for numbers 26536316 and 26534969 respectively.No response despite heavy bills / charges by mtnl as compared to mobile numbers.Very poor service.No wonder the company is failing
                    Regards,
                    Sanjay Goel
                    [protected]
                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit

                      Complain No/ Service No - 79759
                      Complain raised in Nov 2020.
                      Complain accepted on 21 Jan 2021

                      The number has still not shifted to a new residence. It's been more than 5 Months just Playing Bills and cannot use it.

                      Request the team to look into this.
                      +1 photos
                      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                      Hello Team, Complaint submitted on 14th May 2021, Today it is 20th May 2021. No action taken by MTNL.
                      Hello Team, Complaint submitted on 14th May 2021, Today it is 29th May 2021. No action taken by MTNL.
                      Hello Team, Complaint submitted on 14th May 2021, Today it is 14th June 2021. No action taken by MTNL.
                      ADVERTISEMENT
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      3 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        I can't send SMS & not getting SMS. I am using this sim from last 30 years +. Everywhere MTNL No.is registered in banks, Income tax, AADHAR card. Now it becomes problem for me. I want PORT Number to change but asking me to send SMS on 1900 from same MTNL sim, which I can't do.
                        What should I do. In near days I have to give life certificate but I am not getting SMS of OTP.
                        Please solve my problems....
                        Helpful
                        5 other people found this review helpful
                        5 found this helpful
                        Write a comment
                        Report
                        Copy
                        DEAR SIR,
                        MY LANDLINE TELEPHONE NUMBER IS[protected].i am unable to make a phone call to other numbers.
                        PLEASE CHECK & DO THE NEEDFUL.

                        C.A NUMBER [protected]
                        MY NAME : KELKAR PRASAD GOVIND
                        MY ADDRESS : 705 7TH FLOOR, MULUND MITRASAHAWAS CHS, MAHATMA PHULE ROAD,
                        NEAR C.D.DESHMUKH GARDEN, MULUND EAST, MUMBAI 400081...
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        I have been writing mail for the closure of the account but no one has responded yet. The network connectivity of MTNL is pathetic and I don't want to continue. DUe to Lockdown, I could not even visit the MTNL office for the closure.

                        Request team to revert as its no point in paying for such a bad connection

                        MTNL Phone number: 28549441
                        CA No: [protected]

                        Regards,
                        Ankita...
                        +2 photos
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        My MTNL, Mumbai, landline no.[protected] is not working. Dial tone is not available. Sometimes, the phone rings and when lifted, ring continues until (perhaps) the ringing party ends the call. Please attend tothe fault without delay.
                        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit

                          I had surrender my mtnl phone[protected] to borivali telephone exchange on 1st feb 2021 with letter dt 1st feb 2021 duly acknowledged by them at sr no 563 requestingbthem to refund deposited of Rs 3000. They told me that I will get within 60 days . But yet not received
                          I am a sr citizen of age 70 and need money for daily medical and other expenses.
                          When I phone on mtnl mumbai number 28066788 account dept they say that mtnl has no fund to pay and refun of deposit pending from 2019.
                          Please follow the matter to get refund.
                          Rajnikant mehta
                          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            No Dial Tone and my phone no. 25048141 is not working for last few days and customer care no is not responding at all- Shakuntala Singh w/s Sh Karan Singh CA No [protected]

                            si...
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Refund security deposit amount rs.3000- of mtnl
                            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit