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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Updated: Oct 28, 2025
Complaints 2915
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Mahanagar Telephone Nigam [MTNL] reviews & complaints page 14

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R
Rajiv Pisharoti
Sep 13, 2021
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Address: FLAT 802,SAPPHIRE A-2, NEELKANTH REGENT, Ram Narayan Narkar Marg, pant nagar, Ghatkopar east. Mumbai 400075

There is no MTNL landline connectivity at my residence. My Phone is not working my MTNL no is[protected]. My CA no is [protected].
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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    G
    gnitesh82
    from Delhi, Delhi
    Sep 13, 2021
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    Please remove the mtnl pole which is in our BE-155, HARI NAGAR, NEW DELHI 110064. This is causing a lot of problems in our society. There is no active connection on this pole.
    Issues because of this pole:
    1. Fire threatning because of clutter of cables on this pole which is used by local cable and broadband operators.
    2. Space issue as because of this only one 4 wheeler can go and causes jam and fights
    3. Parking issues, as there is no space left because of its wrong position
    4. There is no point of having multiple poles within such close proximity of 20 m

    Resident,
    BE-155, HARI NAGAR
    STREET NO 3
    NEW DELHI 110064
    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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      D
      Deepu Verma 5
      Sep 12, 2021
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      I live in Delhi, address Sangam Vihar Jharoda Pin 110084. Since morning today there is no network. Same happened one day earlier then network was restored at late evening. But today no network even at 8pm. Went up on 4th floor could see 2 bar in signal. Please resolve network services in my area.
      Thank you
      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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        R
        Rajat Sukhija
        Sep 12, 2021
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        Landline number [protected] and [protected] are dead, this is a doctor's number and nursing home number, dead since past one month, nothing being done despite several complaints
        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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          S
          Sridharan Appadurai
          Sep 9, 2021
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          Mob no: [protected] & [protected], I recharged both and still not able to make calls.
          Regards.
          Sridharan Appadurai
          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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            O
            Oindrila Dasgupta
            Sep 9, 2021
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            Address: 77, Munirka Vihar, New Delhi 110067

            Landline dead since the last 2 days.
            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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              S
              shahbigb
              Sep 7, 2021
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              Address: vile parle east mumbai maharastra.

              Landline no 21628271 is dead since 1 year as i have paid the bill no dues are pending but then also no 1 coming to repair the landline
              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                M
                Manohar12
                from Mumbai, Maharashtra
                Sep 6, 2021
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                Dear Sir,

                I have broadband with MTNL Mumbai. Since June 2021 they are not providing service and are billing me. Repeatedly I am booking complain, but complain is closed without resolution.

                The latest complain docket is 2426. Now when I asked them to discontinue service, they are not taking my request. I am unnecessary being billed since June 2021.

                Please discontinue your connection and refund all my bills since June 2021.

                Please do not harass senior citizen and make him run pillar to post.

                Regards
                mldembla
                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                  T
                  Tharola
                  Sep 3, 2021
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                  Address: MTNL Mumbai

                  My telelephon number[protected] is dead since last two years and inspite of several complaints, no action from MTNL. However every month new bill is generated.

                  M.R.Tharola
                  Mobile [protected]
                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                    B
                    BHIMRAO DABHOLE
                    Sep 2, 2021
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                    I am B B Dabhole who was availing mtnl landline facility under non..oyt general plan senior citizen
                    I surrendered the phone on8th December 2020.alongwith all the required documents and requested them to refund the deposit.
                    D.M .MTNL Mrs Bhalerao replied to my request saying that deposit cheque of rs 1609 was sent by post on 28.7 2021to my registered address which till date did not reach me .When asked about the registered address she is repeated the same answer .
                    My mtnl phone no was 21636539 . I have attached photo of my registered address as mentioned on the bill.
                    And I haven't received the refund on the mentioned address. Please confirm.
                    Humble request to get my Security deposit .back .
                    +1 photos
                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                      C
                      creations by shanagar
                      Sep 2, 2021
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                      Address: Creations By Shanagar Grotto Villa B, 2nd Hasnabad Lane Santacruz West, Mumbai 400054

                      Our landline Phone is not working since last one month as my all customers are complaining that they cannot get through our landline number.
                      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                      Sep 02, 2021
                      Updated by creations by shanagar
                      Our landline Phone is not working since last one month as my all customers are complaining that they cannot get through our landline number.
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                        P
                        Pankaj Jariwala
                        Sep 2, 2021
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                        Address: 1001, Punya Apt., 29-33 Dr. Wilson Street, V. P. Road, Mumbai 400004

                        My landline no. is 23885570 in Mumbai. This line is dead for more than two months and no action is taken even after numerous complaints.
                        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                          M
                          Mydear@1963
                          Sep 1, 2021
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                          There is no network for dolphin mobile card. Particularly at Chinchpokli ( west) Mumbai No.400011. All online transactions without OTP held up.
                          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                            9
                            9999772274
                            Aug 30, 2021
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                            Address: C-2/ 161, Janakpuri, New Delhi-58

                            Please remove the mtnl pole which is in our C-2/ 161, janakpuri, New delhi-58. This is causing a lot of problems in our society. There is no active connection on this pole. There is already a pole exist for mtnl just 20 m away from this pole.
                            Issues because of this pole:
                            1. Fire threatning because of clutter of cables on this pole which is used by local cable and broadband operators
                            2. Theft issue as this is used by thieves to reach to the balconies
                            3. Space issue as because of this only one 4 wheeler can go and causes jam and fights
                            4. Parking issues, as there is no space left because of its wrong position
                            5. There is no point of having multiple poles within such close proximity of 20 m
                            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                              D
                              Deepak Dolas
                              from Mumbai, Maharashtra
                              Aug 25, 2021
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                              Address: Shree Dhanalaxmi CHS, Flat No. 32, 3rd floor, Taikal Wadi, L.J.Road, Mahim, Mumbai 400016

                              Dear Sir,
                              Kindly let me know status of below mentioned complaint

                              Complaint No. - 220265
                              Customer Name - Deepak Dolas
                              TelNo/Mobile[protected]
                              Complaint Type - Landline Services
                              Email address - [protected]@rediffmail.com
                              Complaint Brief- Subject: Re: Landline Deposit amount not received.

                              Dear Sir,
                              Landline No.24310628, deposit amount not received so far with repeated
                              reminders.

                              Date of Complaint : 05/09/2020
                              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                P
                                pksmanav
                                from Delhi, Delhi
                                Aug 25, 2021
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                                Address: 66 jaina building roshan ara road, delhi-110007

                                Respected sir,
                                In spite of numerous complaints, the land line no[protected]
                                is usually and now also dead for the last fortnight.
                                we are sr. citizen and mob networking problem is our area
                                so we are dependent on land line only. in case of emergency
                                we are helpless.

                                humbly request to set in order for longer period
                                thanking you in anticipation.
                                prem kumar sharma
                                [protected]
                                mob [protected]
                                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                  S
                                  Sheikh Lehruddin
                                  Aug 24, 2021
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                                  I am from jahangir Puri, i lost my dolphin sim past year. i tried many of attempts but the staff of MTNL had not answered well.. Please help me..
                                  I want to port my sim to any another networks, The service and staff behaviour is not very well...
                                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                    K
                                    kandapauri
                                    Aug 24, 2021
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                                    Address: MTNL, Ishwar Nagar, Mathura Road, New Delhi i

                                    My captioned mobile no. has not been working for the last 10 days. I got my SIM changed, complained on MTNL's website and further reminded them of the issue but the problem still persists. While making a call, it shows' Not registered on Network'
                                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                      R
                                      rsv1962
                                      from Ajmer, Rajasthan
                                      Aug 23, 2021
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                                      Address: A-1 Pandara Road New Delhi

                                      My mtnl land line phone no 23075186 is dead since last 15 days. I have paid all the bills.
                                      When I tried to contact toll free no then no body is picking the phone by saing that you are in que.
                                      It is requested to kindly rectify the problem urgently.
                                      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                        A
                                        athakur4707
                                        Aug 23, 2021
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                                        Landline Phone[[protected]] dead since 04aug'2021, lodged several complaints but no response infact getting bill that too without making any call {phone dead]
                                        Senior Citizen's phone and she is facing lot of difficulty as cannot contact any body at time of emergency because LANDLINE PHONE IS DEAD
                                        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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