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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Mar 28, 2024
Complaints 2905
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 114

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A
amitpurdani
from Gurgaon, Haryana
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Excess charges added in the bill

Address:West Delhi, Delhi

Hi,
My no is[protected] i was charged of Rs 500 as installation charges of VOIP which was never installed at our place and due to non payment my phone was disconnected due to which we were forced to pay the whole bill.

I am been chasing all MTNL officials from the last 2 years.
Taking few steps and then they dissappear like anything and still my bill is not adjusted....
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kpnair_06
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online recharge of TRUMP through netbanking

Address:Maharashtra

(Dear Sir,
Evenafter so many requests for refund the excess amount deducted from my a/c till today no response from MTNL Mumbai. The details are given below for ur reference.)
THANX
(K.P NAIR & RADHA NAIR)
Dear sir,
I, Mrs. Radha M. Nair have recharged my mobile no.[protected], on 09/08/2010 for Rs,750 online. the amt. was not charged in my phone . Again I recharged on the same day for Rs.750/-. Nextday...
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D
dk_deepakkumar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

M - Junction deduction

Address:North West Delhi, Delhi

My mobile number is [protected]. just 2 days back MTNL sent me a SMS that you subscribe for M-junction and 30 Rs will deduce on 26-oct. then immediately i complain to customer care regard this but they said we dont have any info. On 26-oct 30 Rs from my account deduced automatically but customer care are saying we dont have any info regarding this. what goin on here. i post complain for the same but i know no action will be taken regarding...
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S
SK2671
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent DSL Link Failure due to poor cable connection

Address:Delhi

Dear Sir / Madam

Tel no[protected].

Problem faced - Frequent Link Failure of DSL Router. Unreliability of connection.

The Main incoming telephone cable is hanging on a piece of PVC pipe without any proper Terminal box. We are facing problem of loose connection which is resulting in frequent failure of Broadband connection and line disturbance. The same was shown to the line man but he expressed...
+2 photos
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K
Kalpnap
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill to be rechecked

Address:Mumbai City, Maharashtra

I Had sent a mail to MTNL for my bills to be rechecked on 25/05/10 but not a single reply received .

Mail sent as follows:

From: Kalpna Patel <[protected]@yahoo.co.in>
Subject: Fw: Bill to be rechecked
To: [protected]@mtnl.net.in
Cc: [protected]@mtnl.net.in
Date: Thursday, 27 May, 2010, 9:55 PM



Is there anybody out there who will reply???Or my email has...
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P
PK Rastogi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not working ever since I bought it

Address:South Delhi, Delhi

Sir,

On 4th September 2010, I paid Rs.1995/- cash at the Sanchar Haat, Hauz Khas, New Delhi and bought the MTNL 3G Jadoo Data Stick together with 3G Card (IMEI Number [protected] and Mobile Number [protected]). Under the scheme, I was allowed unlimited download for the first 2-months from the date of its' purchase.

Since the date of purchase and until today, I tried to use this Card and the Stick to operate...
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Pradeep.pujari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of WAP subscription service

Address:Mumbai City, Maharashtra

Dear Sir,
I (Pradeep Pujari) request you to deactivating WAP subscription service from my mobile no ([protected] of MTNL) which is not use by me. I am getting continuously daily blessing message and my balance is getting debited unnecessry. I had never use WAP subscription form your service no 58888 but still my Rs 30 is getting deducted from my account for which I have never activated for any kind of service.
...
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A
ASHISH103
from Mumbai, Maharashtra
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not proper work of internet

Address:Mumbai City, Maharashtra

i have mtnl broad band connection for internet(Rs 495 combo pack).........according to the scheme of plan my download speed must be 250 kbps(kilo bytes )......but it hardly reaches 40..it not connected proper it take 30 minutes to connected after it connected but speed is very slow like 40 to 39 kb only.please help me about this problem...
+1 photos
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A
ashish_barla
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone connection

Address:South Delhi, Delhi

i have MTNL broadband connection and i was very setisfied with it until it broke down.I registered complained atleast 20 times on IVR,went to their office and complaint 2 times but looks likes they are not bothered .Its been allmost 2 months now and they even sent me a bill and i dont know what is that for.It is not possible for me to go to their office everyday as i am a working person.I dont know what to do so m registering a complain...
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A
aaaaaaa
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DISCONNECT BROADBAND CONNECTION

Address:North Delhi, Delhi

DEAR SIR / MADAM

I DARSHAN LAL IS USING THE BROADBAND CONNECTION (M.T.N.L) FROM 9TH JULY 2010. I WANT TO DISCONNECT INTERNET SERVICES PROVIDED TO MY LANDLINE. MY LANDLINE NUMBER[protected]. ADD :- A-32A, STREET NO;- 02, SECOND FLOOR, NOTHE BLOCK , WEST VI NOD NAGAR. DELHI ;- 110092. PLEASE DO THE NEEDFUL AS SOON AS POSSIBLE. I AM RETURNING THE MODEM AND TELEPHONE SET WITH THIS LETTER TODAY . AND ISSUE MY 12 DAY USED INTERNET...
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A
Arun Kumar Acharya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dial tone and broadband not working w.e.d. 29 Sep 10

Address:Delhi

Dear Sir,
This is with reference to my complaint made to MTNL vide complaint no. 1870 dated 29 sep 10 on MTNL complaint telephone no. 26302198.
Despite a dozen or more repeated attempts, i have received no response from MTNL.
I have an unlimited broadband plan on the landline no. 26303356 since 1 Oct 2010 and have barely used it for less than 6 hours in past 11 days due to the erratic connectivity.
What is ven...
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kapilkapoor
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

Address:East Delhi, Delhi

Dear sir, i am k.k.sharma my complaint is on date 23/9/2010&complaint no is 5712...
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Kanikagoel
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone not working for last 2 months

Address:East Delhi, Delhi

Hi,

My MTNL Landline phone is not working for last 3 months. I have given 100s of complaints on phone and emails. Still no response.
To add in the pain, they are sending continuos bills for the monthly rentals.

Attach is the mail refernce i had sent to them ->
On Tue, Sep 21, 2010 at 1:48 PM, Vipul Jain <[protected]@gmail.com> wrote:
Dear Concerned,

Its more than a month...
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R
rinku mishra
from Delhi, Delhi
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speed of broadband is too slow

Address:South Delhi, Delhi

my tel no' [protected].i have taken 599 broad band plan and its speed is too slow and many times connection is also going to disconnect.sir iam student and my exam would be on nonember.I take a online class daily but due to the problem of internet.I m unable to takje class.
please help me out from this problem .


rinku mishra
26043044
07/10/2010...
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S
sarjurajan
from Mumbai, Maharashtra
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no internet connections

Address:Thane, Maharashtra

Sir / Madam ,
i have a mtnl line phone no 25373068 ...i have taken this connections as i wanted a internet connection... i have taken the internet on the 21 aug 2010 ... but the internet is not working properly from day 1 ..i have the the following grieveances with mtnl for the internet ...
1} i had taken the internet connections for 749 unlimted plan where the download speed should be 752 kbps ...but the download speed...
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spymohit
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about broadband problem

Address:Delhi

Respected Sir,
Myself Mohit Baluni residence of east delhi(shakarpur). I am using MTNL broadband service from past 4 years and now i am suffering from splitter problem(CPE) from the last month. I have registered around 10-12 complaints but no response till now.
So this my humble request to help me to solve my problem.

Thanks
Mohit Baluni
22412383...
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V
vijaybajpai15com
from Delhi, Delhi
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Speed is zero

Address:East Delhi, Delhi

My MTNL telephone number is[protected].
I got new connection on 17 Aug 2010. And from 25 Aug 2010, I registered a complaint that internet is not working but, I am soory no body is taking care of it. All seniors people are busy in office even they dont have time to pick the phone. I called them more than 200 times but still no response. Pls dont do that. we are your customer, pls serve us dont tease.
Its very painful. Pls resolve...
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S
sanjamchima
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non- functioning of landline telephone

Address:South Delhi, Delhi

Sir,

Please refer to the above noted subject. The Landline Telephone no. [protected] is installed in the name of Smt. Sanjam Chima, D-II/70 Kaka Nagar, New Delhi.

Since long the above said telephone is out of order and not at all working. Though the Bill has been raised for Rs. 992/- against this landline connection for Tri-band usage, wherein since long the internet connection cannot be used due to faulty...
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2
2101690755
from Mumbai, Maharashtra
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Bill for the month Aug.2010

Address:Mumbai Suburban, Maharashtra

During the month of august 2010 my connection was closed for approx one week due to problem of my PC's harddisk. Also in sept 2010 due to RAM of my PC. During this period I also launched complaint for telephone connection.
I do not use internet daily and mostly it uses to see emails orkut or some sites. Normally my bill is near and under Rs. 300/-.
I dont understand how so many did get used in my account? Pl. send me...
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D
deepak1986
from Delhi, Delhi
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Dead Phone & Internet

Address:South Delhi, Delhi

my name is deepak kumar my mtnl telephone no is 26045759. it is dead last five days date on 24/09/10 i have booked many complaints by internet and no198 mtnl no my mtnl complaint no, 624 not solved that . I have very upset nobody mtnl offical clear contact me. please solve my problem.
my email id :[protected]@gmail.com...
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