Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I AM FACING PROBLEM OF 3G NETWORK IN MY AREA HARPHOOL VIHAR , BAPROLA VILLAGE, NAJAFGARH FROM LAST 1 MONTH I HAVE LUNCH A COMPLAINT BUT NO ACTION TO BE TAKEN BY RESPECTED DEPARTMENT.

I HAD APPLIED FOR MTNL COMBO OFFER 495 -UNLIMITED OFFER WHICH MEANS WE GET INTERNET CONNECTION UNLIMITED AND TELEPHONE LINE .

I RECD THE LINE IN 2 DAYS TIME , MY NUMBER IS 28313502, IN ANDHERI EAST , CHAKALA , FOR THE INTERNET CONNECTION SOMEONE FROM THEIR COMPANY CAME THE NEXT DAY- DID SOMETHING ON MY COMPUTER AND TOLD MY MAID THAT THE LINE IS STARTED , HE LEFT SOME IP ADDRESSES ON MY COMPUTER DESK AT HOME .

I HAD NO CLUE WHAT NEXT FROM THAT DAY 12TH NOV 2010 TIL DATE NO ONE HAS CALLED TO INQUIRE WHETHER THE INTERNET LINE IS NOT WORKING , I HAVE REGISTERED MY COMPLAINT-- NUMBER OF TIMES , I JUST GET THE MESSAGE ON MY MOBILE NUMBER THAT PROBLEM RESOLVED TICKET CLOSED .

I FAIL TO UNDERSTAND HOW THE PROBLEM IS RESOLVED WITHOUT ANYBODY REALLY COMING TO OUR PLACE AND THE INETERNET LINE REALLY STARTING

STILL WAITING FOR THEM TO GET UP AND HELP ME

BEETA SONI

Alert: your reputation is on stake. Its high time..hire educated, atleast 12th pass people who atleast know how to talk.. otherwise u are going to loose your bucha kucha reputation because at present your employees are not only dumb, deaf and illeterate but they also misbehave with girls. they dont even know what their duty is and they don't understand the problem of the customers.
For any kind of verification, kindly contact on : [protected].

Dear Sir,
This is Tilak Jha from Delhi. I applied for transferring my telephone cum broadband connection from Pandava Nagar, Delhi[protected] to my new flat in Aayanagar, Delhi-47 four days ago. But there is no response from MTNL. It's customer care lines are dead and nothing is happening. I have complained for two successive days on 1504 (complain no. 6540009 and[protected] but nothing seems to be happening. I don't know what to do.
Regards
Tilak
[protected]
[protected]

Dear Sir,

My telephone no 25390530 is dead from 18/11/2010 and broadband internet as well as phone is not working

regarding this i have registered complain on 19/11/2010 of docket no. 101. But no action has been taken yet.

Also following email ID ph. are not working to proceed further.

http://delhi.mtnl.net.in/customer/voiceresponse.htm
(Public Grievance cell
Call[protected] or Fax[protected] or
email [protected]@bol.net.in

Operative round the clock in the Department of telecommunications. Sanchar Bhawan , New Delhi for registering any grievance including the following:
-If your fault / reconnection is not attended to within 48 hours )

Dear Sir,

In last one week I have registered many complaints with MTNL and also send many Emails to
all concerned authorities but nobody is attending the complaint, as per their guideline complaint should
be resolved within 3 Days but it's more than one week now and nobody is ready to respond on this,
please have look into the issue. Thanks in advance.

Complaint numbers registered with MTNL:-
157
215
[protected]

Rakesh Bora
Phone:[protected],
Email:- mail7.[protected]@gmail.com

Dear Sir,

The broadband connection on my telephone number[protected] has been performing erratically. The ADSL light never remains stable for more than a minute and starts flickering off and on.

Nothing happened after that. No one from MTNL even asked me about the problem. I again telephoned customer care and this time they said that I should get in touch with Area Manager (Rohini), New Delhi. I contacted him on 01th Nov'2010 after many dial attempts and he said that it will be done.

Thereafter I received a call from MTNL asking me "aapka Internet theek hai?" Before I could say that it is not the phone but the internet which is faulty.. the official disconnected the phone.
Nothing has been done by MTNL so far

Dear Sir,

We had recharged our MTNL Trump Mobile No.[protected] online vide our HDFC Bank Credit Card for Rs.125 /- on 18.10.10. The transcation was successful and Transcation ID was TPSL 98005.

On 01.11.10, we lodged a complaint ( Complaint No. CC [protected] ) with the customer care, since the amount paid online was not credited to our talktime nor the amount refunded back, every time we were given different answers when we called up the customer care.

On 10.11.10, we sent an E-Mail to [protected]@mtnl.net.in giving details of our problem, but till date there is no response from MTNL.

We request you to kindly help us, and do the needful.

With regards.

Navin Verma.

Dear All,
There is still no reply from your department yet, as i would once again request you to please dont get your consumer troubled becuase of your technical or any problem i.e. internal department of MTNL.
Note:
Even though Mr. B.N. Ram (DGM SKN) told Mr. Gaikwad to bill me total 1000 MB as actual usage in my disputed bill, in which 600 MB is free as per the plan i.e. COMBO plan, and all that was also told in front of me and my father, then also there is no step taken from your accounts department.
Also they were i.e. accounts department were pretending as if they are unaware of the amount debited from my account for the disputed bill and other, also Rs. 1100 is also charged to me by my bank for ECS bounce of the next disputed bill.

Would request you to get this resolved at earliest within max 7-10 days, cause the same is pending more than 2 months.

regards
Vikas Dangi
[protected]



----- Original Message -----
From: DANGZ - GMAIL
To: [protected]@mtnl.net.in
Cc: [protected]@mtnl.net.in ; sakinaka.[protected]@mtnl.net.in ; Vikas Yahoo
Sent: Sunday, November 07, 2010 1:33 PM
Subject: VERY SERIOUS COMPLAINT 3 - DANGI[protected]


Dear Sir (The concerned Mr.GM-W2)

Cc: Mr. RAM (DGM SKN)

Cc: Mr. Panchpande(DE SKN)

Cc: Mr. Gaikwad (Accounts Department)

I am Vikas S Dangi from sakinaka having a landline connection no.[protected] bearing CA no as [protected].

This is with reference to the complaint given by me dated 19th October, 2010 at your sakinaka division regarding the false and highly billed for broadband usage and the copy of the complaint is attached with as Annexure A.

Later when there was not any satisfactory reply I made a second complaint by email to your helpdesk, Vigilance and also to the Consumer Forum online and the copy of the same is attached with as Annexure B and Passbook details as Annexure C.

For the above complaints I had met Mr. Panchpande and later I was called by Mr. Ram (DGM SKN) for resolving the issue mutually.

But when I got the revised bills for the same disputed period after being mutually agreed, the bills given to me was not as per discussed and also when I had checked online for the bills, I noticed that the payment for the disputed period was also debited from my Bank Account via ECS.

I have an ECS facility for MTNL bill payment from last 2005 and is still continued in which I have a Limit of Rs.1,500/- (i.e. Less than or equal to Rs.1500-). Then too the amount of Rs.(Debit Amount) is debited from my account without any information given to me in the month of July, 2010 and also the same was shown balance in the next bill. Also the amount of Rs. 810/- is debited form my Bank Account in the month of September, 2010 when my line was totally dead, both Voice and Broadband. Also the other ECS was also raised for the payment of disputed period for which i had got the ECS return charges as you can see in the passbook details sent.

IT IS CLEARLY A CHEATING WITH THE CUSTOMER AND I WILL NOT BEAR THIS AT ALL, SIR. YOU CANNOT DO SUCH THINGS WITH A CONSUMER.

I would strictly protest the way the Customer is being ill treated at your MTNL office i.e. ME. One Mr. Gaikwad at your accounts office at Marol does not even have that much courtesy to speak with the Customer in proper manner and also it is moral duty to explain the customer if any doubt of question is being raised by the Customer. On asking the FAX no Email also he says that I don’t have that and you will have to come personally i.e. the Customer has no JOB, if any problem arises the customer has to leave all his work and go for the resolution as and when called by your officials.

There is also one more new problem that is arised now is,, the non payment of about Rs.460/- for the bill of July 2006, which is being asked to be paid now. For this, could you please answer me that how can the bill be pending for more than 4 year and when I make any query regarding the bill I am asked to pay the same and when I have an ECS why the bill was not raised and why I was not given any intimation for the same balance bill either by phoneletteremail or any.

I would like to request you to reverse all my charges debited from my account for ECS returned, otherwise there is no other option to fight for this kind of GUNDAGARDI in CONSUMER COURT and i am very much ready for the same, as mentioned in the previous COMPLAINT.

Sir, I would also request to please look into this matter very seriously and resolve the same, otherwise for the consumer who is cheated and that also by the organization like MTNL there is no other option for him to approach CONSUMER COURT for relief.

Please do the correct to your Customer and don’t let me loose FAITH from MTNL where we have a SLOGAN as “MTNL HAI TO SAHI HAIN”, I would request you to please don’t let this SLOGAN a FALSE SLOGAN.







ANNEXURE A




ANNEXURE B

----- Original Message -----
From: DANGZ - GMAIL
To: ghatkopar.[protected]@mtnl.net.in ; sakinaka.[protected]@mtnl.net.in ; sakivihar.[protected]@mtnl.net.in
Cc: Vikas Yahoo
Sent: Tuesday, October 19, 2010 8:14 PM
Subject: COMPLAINT - VERY SERIOUS - REPLY URGENTLY


To whomsoever it may concern,


Subject: False and very highly billed for Internet usage.

I am Vikas S Dangi residing at sakinaka is having a landline no.[protected] since more than 10 years and is regular in payment of bills throughout the tenor till date.
My consumer no. is [protected].
Currently I have a combo plan i.e COMBO BROADBAND and was regularly using internet since long. My internet usage is limited, there is no extensive usage as you can see my history o[censored]sage, which also reflects in my regular bills. I have a ECS facility for bill payment.
Now the problem is that i have been billed by your billing department for Internet i.e. BROADBAND usage very highly which is totally false or may be mistakenly billed. I had also given an complaint letter dated 4th August, 2010 at your sakinaka telephone exchange in which also i had mentioned the same. There are two bills as follows
Bill No. [protected] Amount 5,229/-
Bill No. [protected] Amount 4,522/-
Both the above mentioned bills are totally fasle or mistaken bills.
Once again i request you to please look into this matter at earliest and resolve the issue or else i will approach CONSUMER COURT for the relief.
This is a clear cheating with the cunsumer and i will definately take you to the court for such a behaviour with the customer.
It is not like that i cannot pay the bill, but why should i pay for the bill which is not used by me and i am damn clear about it. I am not a new user for MTNL i am your consumer since so many years and you can check my previous records, so i would request you to please look into this matter.
My landline was also totally shutdowndead after this bill in the month of July 2010 on 2nd or 3rd August 2010 itself then also i am being billed by your department regularly for the dead line and the bill amounting to Rs. 810/- bill no. [protected] is also cleared by ECS from my account. In this bill they had charged me for 611MB broadband usage. I want to ask you one thing that "How can a consumer use his Broadband with a dead line" Please explain me the same.
The sakinaka division of your MTNL has sent me a letter dated 31st August, 2010 in which they had mentioned that they are giving me the rebate of 2000MB in the bill for broadband usage of both the months of MAY & JUNE duly signed and stamped by Mr. DC PACHPANDE (DE SKN). On this i want to tell you that i had not used the broadband as mentioned in the bill and does not need such favour, it is clearly a cheating with the consumer. It is very much clear that either there is some technical mistake or someone else must have used the broadband and that is being billed to me.
It is also mentioned below that "If you want to avoid excess billing it is advised to go for suitable unlimited plan" which i feel is a funda of your department to send false and high bills and compell the consumer to turn to unlimited plans.
Dear concerned once again i would request to please do the needfull and correct the bills or else i will have to finally approach the CONSUMER COURT for futher reliefs and will also demand for the harrasment and problems faced becuase of disconnection of line for such a false billing.


ANNEXURE C
Passbook Details of Payment Debited from my Account



PLEASE REPLY ME ON MAIL AT EARLIEST.
|||/
@ @
---oOOo--(_)--oOOo---
VIKAS DANGI
--------Oooo[protected]
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( ) ) /
( (_/
_)

Dear Sir/Madam

Sub: MTNL MUBAI Broadband frequent disconnection.

My Broadband Tel No[protected]
Contact no-[protected]
Laxminagar Service Centre-cum- exchange under the exchange of Goregaon west

Frequent Disconnection since 6th June 2010 till the date as per the MTNL Usage log

Persons Contacted-
Laxminagar Customer care[protected]
Head Customer Care[protected]
and Area Customer support engineer
over telephone and personally

Persons contacted – Goregaon West Exchange –
GM[protected],DGM[protected],
HOD Line[protected], Head Linemen[protected]/28762100
MTNL vigilance[protected]

Persons contacted – Pravadevi Head Office-
ED[protected]
Chief GM[protected]
GM Broardband[protected]
DGM Internet[protected] /0387

Details of the Case.-
Made complain on 198 and without solving the issue they close the complain.
Made complain in their web also. They visited and issued solved for 8 /15days and again same problem.
Contacted over telephone to above said nos and persons visited and unable to find their fault.
The problem is with my line only and other lines have no complain of frequent disconnection.
The team from pravadevi visited 2 times and gave solution, but the problem is same.
The first visit[protected], changed aired wire of about 10 mts, splitter, modem setting
Second visit[protected], changed modem only.
The team in their last visit started unnecessary, rough, arrogant behavior and told me to take hathway or tikona connection and threatened to stop the connection or make the connection unusable.

(I was told by the team that the problem is with computer, line plug, telephone instrument and even if the whole area. Them came with screw driver and predict the whole area is having induction. Their linemen do not understand broadband singals. He can give you a telephone line in working but why internet is not working or how much signal the modem is getting is not his concern. When the area ADSL engineer advises to change the line pair, actually full line pair is not changed and the linemen with his heads like DGM, GMs are reported that the line pair has been changed. My problem remains same and the exchange makes billing and I have been paying. They do not show interest to solve.
If the probme is solved for 8 days or something a new problem they create slow page opening, slow speed of data serve which is not as per my plan. Stop showing usage log. Sometime they delete the logs also.)

Till today I am not getting the line to be uninterrupted connection .

Plz sned me and the MTNL MUMBAI Depts suggestions and advises regarding the issue

Thanking You with regards

Umakanta Dash

I[censored] want detail contact no plz download from the link-http://www.mediafire.com/?xa72mr71l9mxm74

sir
i recharged mu father's mtnl mumbai mobile no [protected] with amount 150/- but the recharge was not done, again i recharged with 150/- that time recharge was done, thus double amount of 150/- (rs 300) was deducted however recharge of only 150/- was done
the ref no are 1)[protected] and 2)[protected] through corporation bank netbanking saving account
kindly do the needful
thanks you
vinay kumar choudhary
[protected]

ED GOPAL[protected] [protected] edmbi
CETTM SIL T.K.[protected] [protected] cgmtrgmbi
DEV BHATIA M.D[protected] [protected] cgmdmbi
LS SIL T.K.[protected] [protected] cgmlsmbi
WS AGARWAL PEEYUSH[protected] [protected] cgmwsmbi
ADMN SAXENA A.K[protected] [protected] gmambi
ANP & C ASHOK KANT[protected] [protected] gmccimbi
BB TAKKAR A.K[protected] [protected] gmbbmbi
BD & CAM CHATURVEDI R.M[protected] [protected] gmcammbi
CC RAM SHANKAR[protected] [protected] gmcallcentre
CDMA MADAN MOHAN[protected] [protected] gmwllmbi
CEBW SHRIVASTAVA S.C[protected] [protected] cebwmbi
CENTRAL CHARU KRISHNA[protected] [protected] gmcmbi
EAST-1 AHIRWAR K.S[protected] [protected] gme1mbi
EAST-2 HONAKAMBLE J.G[protected] [protected] gme2mbi
FIN MANISHA MALIK[protected] [protected] gmfmbi
INSTL DAVE GUNJAN SMT[protected] [protected] gmimbi
IT DAVE GUNJAN SMT[protected] [protected] gmitmbi
LC ASOK KANT[protected] [protected] gmlcmbi
MKTG & PR JAIN AJAY[protected] [protected] gmprmbi
MM BALASUBRAMANIAN R[protected] [protected] gmmmmbi
MS-OPN SATYANARAYAN C.V[protected] [protected] gmogsmmbi
MS-PROJ SRISANKAR V[protected] [protected] gmpgsm
N MUMBAI SATYAPAL SINGH[protected] [protected] gmnmmbi
NORTH KUMAR G.V.R.S[protected] [protected] gmnmbi
OP DINKAR A.K[protected] [protected] gmopnmbi
PLG BALASUBRAMANIAN R[protected] [protected] gmpmbi
RC BAJPAI B.K[protected] [protected] gmrcmbi
SALES JAIN AJAY[protected] [protected] gmprmbi
SOUTH CHARU KRISHNA[protected] [protected] gmsmbi
TR SINGH A.P[protected] [protected] gmtrmbi
TRANS SRIVASTAVA A.K.[protected] [protected] gmtmbi
TRG1 RAGHAVAN R[protected] [protected] gmtrg1mbi
TRG2 SHEDHA M.K.[protected] [protected] gmtrg2mbi
TRG3 SHIVKAMY T.S. SMT[protected] [protected] gmtrg3mbi
TxP &C SRIVASTAVA A.K.[protected] [protected] gmtxpcmbi
VIG RAI S.P[protected] [protected] gmvigl
WEST1 TEWARY CHANDRAGUPTA[protected] [protected] gmw1mbi
WEST2 SHENOY V.N[protected] [protected] gmw2mbi
WEST3 MALHOTRA P[protected] [protected] gmw3mbi
MILLENNIUM
TELECOM
LIMITED,COO[protected] gmbbmbi
TELEPHONE DIRECTORY OF SENIOR OFFICERS OF MTNL, MUMBAI
EXECUTIVE DIRECTOR
CHIEF GENERAL MANAGERS
GENERAL MANAGERS
DY.GENERAL MANAGERS
ADMINISTRATION
A1 ADHIKARI P.K[protected] [protected] dgma1mbi
A2
IR ADHIKARI P.K[protected] [protected] dgmir
LEGAL PATIL T.U[protected] [protected]
ANP & C
ANC1 RUFUS K[protected] [protected] dgmanc1
ANC2 HEGDE V.N[protected] [protected] dgmanc2
ANP1 PRABHU V.P[protected] [protected] dgmanp1
ANP2 PRABHU V.P[protected] [protected] dgmanp2
BROAD BAND
BB SETHI VANDANA SMT[protected] [protected] dgmbbmbi
INTERNET1 PATIL S.G[protected] [protected] dgminternet
INTERNET2 PATIL A.R[protected] [protected]
BD CHELLIAH R.S[protected] 20514690 dgmbdmbi
CAM KALBURGI B.N[protected] [protected] dgmcam
CALL CENTRE
CC-I SUBRAMANI M[protected] [protected] dgmcc1
CC-2 BABURAJAN C[protected] [protected] dgmcc2
ACCTS NATARAJAN K[protected] [protected] dgmacc
CSMS MANICHAVACHAKAM T[protected] [protected] dgmlccsms
FC NATARAJAN K[protected] [protected] dgmacc
FIN(MKTG & BUDVENKATESWARLU Y[protected] [protected] dgmfmktg
FMS NATARAJAN K[protected] [protected] dgmacc
FP CHANDRASEKARAN N[protected] [protected] dgmfpmbi
INTL.AUDIT SELVRAJ K[protected] [protected] dgmia
MA CHANDRASEKARAN N[protected] [protected] dgmfpmbi
INFORMATION TECHNOLOGY
IT-CM VERMA BHARAT BHUSAN[protected] [protected] dgmitmbi
IT-FCS KHARA SANJAY[protected] [protected] dgmitfcs
IT-DQS & PROJ[protected] [protected] dgmitprg
INSTALLATION
I-EAST SETHURAMAN G[protected] [protected] dgmie
I-HQ MATHAD S.R[protected] [protected] dgmis
I-WEST PRASHANT V.K[protected] [protected] dgmiw
LEASED CIRCUITS
FIN VENKATAKRISHNAN R[protected] [protected] dgmtr1
LC-C RAJEEV S.C[protected] [protected] dgmlcc
LC-M NORTH BALI S.R[protected] [protected] dgmlcmn
LC-M SOUTH BALI S.R 22070500 [protected] dgmlcs
MARKETING & PR
MARKETING & PRSHASHANK MALVIYA[protected] [protected] dgmprmktg
MATERIAL MANAGEMENT
MP KUPSAD BC[protected] [protected] dgmmp
SD TOMAR J.S[protected] [protected] dgmsd
MS OPERATIONS
BILLING-GSM SINGH HARCHARAN[protected] [protected] dgmbillinggsm
CS-MS CHAUDHARY B.B[protected] [protected]
BUSINESS DEVELOPMENT & CORPORATE ACCOUNTS MANAGEMENT
FIN-GSM JAWAHAR K[protected] [protected] dgmgsmf
MS-NSS KESHKAR SANDEEP[protected] [protected] dgmpnss
MS PROJECT
MS-OPN MEENA S.L[protected] [protected] dgmgsm4
MS-PROJ SETHI SANJAY[protected] [protected] dgmgsm3
NAVI MUMBAI
CBD BALSUBRAMANIAN K[protected] [protected] dgmcbd
FIN ARUMUGAM[protected] [protected] dgmifanm
SALES & CC SARKAR T.K[protected] dgmsnccnm
VASHI SACHDEV NANDLAL[protected] [protected] dgmvashi
NORTH
BYCULLA/WORLISUBRAMANIAM R.H[protected] [protected] dgmbyc
FIN BHAT N.V[protected] [protected] dgmifa
PBD/SPK OZA NARENDRA KUMAR[protected] [protected] dgmpbd
SALES & CC BACHCHAN RAM[protected] [protected] dgmscsn
WADALA/SION SAMANT C.P[protected] [protected] dgmwdl
OPERATION PLANNING
AT-QA LASKAR S.K[protected] [protected] dgmatmbi
DM1 YADAV D.P.S[protected] [protected] dgmdm1
DM2 VIJAYKUMAR M[protected] [protected] dgmdm2
OP BHAT S.V[protected] [protected]
PG&I KRISHNAMURTHY.N[protected] [protected] dgmopmbi
PLANNING
ENGG MUKHERJEE DEEPAK[protected] [protected] dgmegmbi
PLG BURHADE D.D[protected] [protected] dgmplgg
TFC PLG RAMACHANDRAN N[protected] [protected] dgmtpmbi
REPAIR CENTRE
Bel-NMS SATYANARAYANA P[protected] dgmnrc
RC NARKHADE S.R[protected] [protected] dgmrmc
SALES
SALES PATIL PRASHANT R[protected] [protected] dgmsales
SOUTH
CITY/KLB BHARAMBE H.M[protected] [protected] dgmcity
FIN NARAYANA P[protected] [protected] dgmifas
FTN/CFD TIWARI SEEMA SMT[protected] [protected] dgmfinmb
DGM(CPR) CHATURVEDI G.S[protected] [protected]
SALES & CC CHATURVEDI G.S[protected] [protected] dgmcoop
TELECOM REVENUE
BO VENKATAKRISHNAN R[protected] [protected] dgmbilling
CAO/ICB BALASUBRAMANIAN N[protected] [protected]
TR VENKATAKRISHHAN.R[protected] [protected] dgmtr1
TRAINING
ID KRISHNAN V[protected] [protected] dgmid
IFA CHANDRASEKHAR. N[protected] [protected]
CC-3 THANABALAM D[protected] [protected] dgmcc3
TAX & IN DUBEY KIRAN Smt[protected] [protected] dgmin
FIN PILLAI N.N[protected] [protected]
CDMA
CDMA-COMML NAIK P.P[protected] [protected] dgmwll2
CDMA-BSS OPN CHOUDHARY P.K[protected] [protected] dgmcdma
CDMA-PLG GUPTA S[protected] [protected] dgmwll
CDMA-PROJ RAHAT KUMAR[protected] [protected] dgmcdmap
CHIEF ENGINEER (BUILDING WORKS)
ARCH BHAMBARDEKAR N.S.SMT[protected] [protected]
CIVIL East JAIN A.K[protected] [protected] dgmcsouth
CIVIL NM AHUJA P.B[protected] [protected] dgmcnm
CIVIL PLG AHUJA P.B[protected] [protected] dgmcplg
CIVIL South AMITAB KUMAR[protected] [protected]
CIVIL W GUPTA R.C[protected] [protected]
ELEC VIRMANI S.K[protected] [protected]
FINANCE ANTONYSWAMY[protected] [protected]
CENTRAL
CUMBALLA HILL NAGRAJAN K[protected] [protected]
GMV/MBH KHOT A.M[protected] [protected] dgmintl
FIN VISWANATHAN A.V[protected] [protected] dgmafcmbi
MZN/MDV IRUDAYA RAJ V[protected] [protected]
SALES & CC ANAND R.C.[protected] [protected]
EAST-1
CHEMBUR DEVESH KUMAR[protected] [protected] dgmchem
FIN MOHANRAJ R.A[protected] [protected] dgmina-e1
GKP PUROHIT M.K[protected] [protected] dgmgkp
MANKHURD DEVESH KUMAR[protected] [protected] dgmmkd
POWAI BELAPURKAR A.K[protected] [protected] dgmpwi
S&CC PADMANABHAN M.V[protected] [protected] dgmccei
EAST-2
FIN NARAYANA CHARYULU N.C[protected] [protected] dgmifae2
MULUND NEMA A.K.[protected] [protected] dgmmul
S&CC SAMGAR P.B[protected] [protected] dgmsncce2
THANE-CHR SINGH R.P.[protected] [protected] dgmthchr
WAGLE EST PENDHARIK.A[protected] [protected] dgmwgl
FINANCE
TM MANI S.[protected] [protected] dgmtrg
TECH RAO L..U[protected] [protected] dgmtxtrg
TRANS PANDEY P.K[protected] [protected]
TRANSMISSION
TM-E/NM SHASHTRI Y.V[protected] [protected] dgmtne
TM-M SONTAKKE R.L.[protected] [protected] dgmtmm
TM-W RAJGOPAL T[protected] [protected] dgmtmw
TxP & C
CT1 NEGI AJAY[protected] [protected] dgmct1
CT2 NAYAK R.V[protected] [protected] dgmct2
JP CHANDRAMOULI S[protected] [protected] dgmjpmbi
VIG BHIM SINGH[protected] [protected] dgmvigil
WEST-1
BDR/BKC/KHAR GUPTA M.K[protected] [protected] dgmbdr
FIN ANTONUSWAMY S[protected] [protected] dgmfinw1
SALES & CC BHAGAT A.K.[protected] [protected] dgmsccw1
VIGILANCE
VERSOVA/JOG MEGHWAL M.L[protected] [protected] dgmvsv
VPL/ADR SINGH D.I[protected] [protected] dgmvpl
FIN MOILY T.L[protected] [protected] dgmifaw2
GGN/GKD SALVI S.S[protected] [protected] dgmggn
MAROL PACHAURI D.K[protected] [protected] dgmmrlex
HQ RAI R.C[protected] [protected]
SKN/SKV RAM R.N[protected] [protected] dgmmrlin
S&CC RAI R.C[protected] [protected]
BORIVLI KATYAL S.S[protected] [protected] dgmbvl
FIN KUDALKAR S.S[protected] [protected] ifaw3
KANDIVLI RAWAT B.P[protected] [protected] dgmkvl
MALAD UPADHYAY A.N[protected] [protected] dgmmld
MIRA ROAD SINGH B[protected] [protected] dgmmrd
S&CC GUPTA D.R[protected] [protected] dgms&ccwiii

REFUND STILL AWAITED FOR TEL NO 26157510
Sub: Refund Rs.1980/- awaited for Disconnected Connection.

Ref: Tel No 26157510 in the name of Mrs Maya Ramanathan



Dear Sir,

This is in reference to the above said telephone number which was disconnected on 17th Sept 07.

Awaited for long time I even personally visited Mr. Ravi Tambe of your office at 3td floor, and I was informed that we will get the fresh payorder issued from the bank since the earlier had expired date wise. I called your accounts office but no proper response from your side nor I received any refund as on date.

I have now shifted to my permanent address as mentioned below. I request you to please clear this pending matter as early as possible and oblige,

My present Address:

Mrs Maya Ramanathan
E-2/104 Bhima Shankar CHS Ltd,
Sector 19 A, Nerul,
Navi Mumbai-400706.
Mobile No [protected]

My email Id: [protected]@yahoo.com
Awaiting your further course of action as early as possible.

Rgrds

Mrs Maya Ramanathan

SIR,telephone no26358563
I HAD OPTED FOR MTNL INTERNET SERVICES UNDER 599COMBO,WHERAS THEY HAVE CHARGED ME UNDER 499COMBO ,IN JUNE/JULY2010 ON THERE 1500 NOS.IT WAS A PURE COMMUNICATION MISTAKE,THE BILL CAME TREMENDOUSLY Rs.36000/- for TWO MONTHS,WHICH WAS BEYOND ANYBODY'S CAPACITY.
REQUEST WAS MADE TO CHARGE ME AS PER 599COMBO PLAN,BUT THEY HAVE NOT ACCEPTED MY REQUEST AND REDUCED MY BILL TO Rs.18000/-
BEING RETIRED FROM SERVICES I REQUESTED SEVERAL TIMES IN WRITING,PERSONAL MEETING,CUSTOMMER GRIVANCES,THEY INSTED CUT MY LANDLINE AND INTERNET SERVICES FOR ALMOST TWO MONTHS BUT KEPT CHARGING THROUGH MY BANK ECS SERVICES
PLEASE TELL ME WHAT AM SUPPOSED TO DO NOW?
THANK YOU!
DEEPAK KAMBLE

To,
The concerned authority,
MTNL Mumbai.
Respected Sir/madam,
I have lodged a complaint from many days but no action has been yet taken regarding poor speed and low bandwidth.My complaint no is98333 and My landline no. is[protected]. It is an combo plan.
Earlier i use to get proper speed but from past 10 days the connection is very poor.
Please take appropriate actions regarding this.

I have been receiving calls on my MTNL landline regarding getting some caller tune. It comes every 10 minutes and I have myself picked it up 10 times now. When I am not there, my old parents have to run from the bedroom to the hall, getting up from their sleep and they end up getting this nuisance calls. Finally I have switched off the landline by taking the plug off from the phone socket. its really irritating

To ,Whomsoever it concerned,i dr.yogesh a.gavandi,prepaid holder mob.no.[protected],want to resume my lifetime incoming free service which i activated on my no in janaury 2007.I could not it so please guide me about whether that no is still on my name & wat measures should i take to resume it.my email id is [protected]@gmail.com

I have applied for installation of MTNL phone as well as broadband(Combo offer) on 14th August 2010. Despite repeated attempt with the dept. to get it installed, i have not yet succeeded. Every other days department is coming with some excuse. It's very pathetic to see the attitude of MTNL employees. God forbid, if this attitude continues than days are not far off when MTNL will become extinct.

I Ravindra Pandya would like to inform that multiple deductions of Rs. 30/- each has occured to my pre-paid mobile no. [protected] (MTNL) I lodged complains in MTNL 1503 many times and was directed to this site. Can you show the courtsy my educating me what is this all about? Where can I approach further to complain and legal action about this misdids?(wap Club video pack) cpt nmo
1-CC[protected]

Hi,

my mo is 23641693, i have a net connection of 512 kb/s unlimited plan from MTNL .
I am facing the problem of disconnected net every now and then ,.......also my net speed is to low considering the plan I have taken.

Only answer I am receiving from MTNL is that they do not have a modem to replace my faulty one

Please help.
Thanks
Prateek