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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Apr 26, 2024
Complaints 2906
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930
Unresolved
1976
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 118

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S
spapps
from Mumbai, Maharashtra
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Low Speed

Address:Mumbai City, Maharashtra

Dear sir,
i want to complaint about my low net speed. when i brought my mtnl triband 1Mbps unlimited plan they claimed me 256 kbps download speed, and i used to get it, but after 2-3 months speed started decreasing and now am getting 70-100 kbps download speed. I complaint thousands of times to 1504 and 198 also but no one is bothered. please do something, or else i need to change my service provider.
My land-line...
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Prabhu dayal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OUTGOING CALLS DETAILS

Address:South Delhi, Delhi

HI, This is Prabhudayal want all outgoing calls details of my MTNL no My No is 29961227. I hardly made 20 to 25 calls but they send me the bill of 115 calls, thats y i want all out going calls detail, please send it on my email- [protected]@gmail.com.


Thanks & Regards
PRABHU DAYAL...
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Dayem Anwar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone dead, no internet connection

Address:Delhi

My Phone became dead on 24th of June, 2010. I filed a complaint with my area head office (Jamia Nagar for Abul Fazl Enc. 1) on 26th June 2010, and was provided with complaint no. 179. My phone no. is 26955290.

As my net is also through phone connection, i have been unable to log in to internet.

I have repeatedly complaint to the area manager, but each time i meet with different excuse. So far (9th of July) no...
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Parminder Kaur
from Chennai, Tamil Nadu
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Broadband not working since last 1 week

Address:South Delhi, Delhi

Dear Concern team,

Have been complaining regarding the issue in broadband since 30th June 10, have been provided 4 different complaint numbers however the issue stands unresolved. The landline no. is[protected]


The complaint numbers provided are as below. Request your support
[protected] june 2010
6410084 02 july 2010
64100844 03 july 2010
64100820 05 july 2010...
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C
Cardio Fitness India Pvt. Ltd.
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Bill Raised on our Company

Address:South Delhi, Delhi

Dear Sir,

We are writing to you regarding the bill of telephone no[protected]bill no [protected] dated 8Jun10) which we have received recently. It is pertinent to point out that as per our records, Cardio Fitness India Pvt Ltd, New Delhi, has no telephone operating on this particular number. It is, therefore, obvious that there has been some error at your end.

In view of the above, kindly check your records, and...
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pravin.bhorge
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cannot connect to internet

Address:Maharashtra

Dear Sir,

I am a user of MTNL broadband internet. My telephone number is 28702727.
I have applied for internet connection on 12-06-10. To my surprise i received the connection within 2 days. The connectivity and performance was really good for first 3 days. After that my internet started disconnecting frequently. I waited for 2-3 days but no avail. i called up on the toll free number, they asked me to do some ROUTER...
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carajeshpuri
from Noida, Uttar Pradesh
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Telephone No. 23618154 not working

Address:Central Delhi, Delhi

My Telephone No.[protected]MTNL) is not working since last 10 days. I lodged the complaint no. 25 dtd. 20-06-10 and 1879 dtd. 23-06-10 with MTNL but no action has been taken so far by MTNL. I personally visit Idgah Exchange 4 times and also submitted written complaint but inspite of this my telephone is not corrected by MTNL.

I have request that some urgent action needs to be taken in this regard and my telephone no.[protected]...
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anurag60
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Slow speed

Address:South Delhi, Delhi

I bought a data card for 3G jadoo services of MTNL. This data card is provided by Ilemon in association with MTNL. They are advertising a high speed of a maximum of 7.2 MBPS. On using this I find that the speed is a low of 15 KBPS. Which even slower than the normal internet connections. They seem to be luring their customers by advertising high speed but are unable to provide it. I complained to customer care number provided on data card...
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S
sudhirhegde
from Mumbai, Maharashtra
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Amount deducted but William still unpaid

Address:Maharashtra

while i was paying my MTNL bill of Rs1086.00 online, i went through entire procedure of filling and paying and then i click on pay button then there was a problem with loading page and there was some error displayed as i press back button it came back to filling information page . I checked my bill was still unpaid but the amount was decuted from my bank SBI account....
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VIKAS JADHAV
from Badlapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNSUBSCRIBE DIVAS SERVICE

Address:Thane, Maharashtra

MY MOBILE NO. IS [protected]..ON THIS MOBILE NO. BOLLYWOOD DIVAS SERVICE HAS BEEN ACTIVATED FORCEFULLY WITHOUT MY KNOWLEDGE...NOT JUST THAT..BUT IT HAS ALSO BEEN RENEWED..!AND MTNL HAS DEDUCTED RS.30/- PER MONTH TWICE...!
I WANT THIS SUBSCRIPTION TO BE UNSUBSCRIBED IMMEDIATELY...IF NOT..I WILL TAKE LEGAL ACTION AGAINST INDIATIMES..!

STOP FOOLING PEOPLE!...FIND SOME ANOTHER BUSINESS TO EARN MONEY..!

br...
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palarunkumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Regular Services by MTNL Delhi

Address:North Delhi, Delhi

Dear Sir,

This is regarding telephone installed at my premises by MTNL Delhi Service provider. I am using the telephone for Broadband access and is doing some share trading from home.

From Last 3 Months the service provided by MTNL is very poor and my Telephone/Broadband doesnt work around 20 days in a month because of which I have lost around 25,000 rupees in share market. I have raised the query to MTNL for...
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prabhat1992
from Delhi, Delhi
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problem with your 599 plan

Address:Central Delhi, Delhi

dear sir,

my name is PRABHAT KUMAR and one of the costumers of mtnl 599 unlimited plan. This plan promises to give a speed of 512 Kbps (note the CAPITAL K), which means 512 kilobytes . but to my horror i am only getting speed of around 50 Kilo bytes.

I have been complaining this to mtnl on their toll free 1504 no. for a month. they just write down my complain and do nothing.

even some of them...
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scorp192001
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection

Address:South Delhi, Delhi

Hi, my name is biswajit. I am using mtnl broadband for more than 1 year. For the past 2 months im not able to use my mtnl broadband services as it is disconnecting frequently. I have complained about it several times to the customer care. They have sent their lineman twice in this 2 months. still no solution. The problem is the internet get disconnected very frequently in every 5 or 10 mins for which im not able to do my task and assignments...
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gurdeep4u81
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband not working

Address:West Delhi, Delhi

Hi,
My name is Gurdeep Singh and I'm facing a problem with MTNL Broadand since so many months. My home phone number[protected] is registered on my mother's name (Balvinder Kaur) and my broadband connection is not working. I've registered numerous complaints for the same but nothing has been done so far. My Broadband connection goes on-off on regular basis since 2 months and mutliple complaints have been lodged against...
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to_avinash_jee
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Address entry

Address:East Delhi, Delhi

dear sir,
i applyed a new connection of landline phone from MTNL online on 1-6-10.
after 2 days of online apply a salesman from Goyel enterprises comes and collect all necessery document and Rs 500/- (fee of new registration) and filled new Application form. in Application form, all documents (Gas coonection + Pan Card) and receipt of above connection form given by salesman show my address is C-36A, pandav nagar. sales...
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Parshotam
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the connection get disconnected very frequently

Address:Delhi

Sir,
i have purchased usb modem 3g jadoo (People make) on 12th may 2010 from M/s 21st Century, Shakti Nagar, New Delhi-07 authorised distributor for MTNL.
this product provided me satisfatory services only for few days. then the disconnection problem arose.
we had been asking from customer care, but none was able to solve our problem. at last we lodged written complaint (no[protected]. after few days the complaint was...
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joshi1967
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loss of Mobile along with SIM

Address:Maharashtra

Dear Sir,

I have lost my mobile during travelling in bus. I have donphin SIM Card.
My mobile nos is [protected]. Reqeust you to lock the current network and provide a duplicate SIM card with sam mobile no i.e [protected]. After providing duplicate SIM Card request you to activate the SIM Card with the same mobile no. ([protected]).

My Resi land line no.[protected]After 70m onward) Off : 9 to[protected]br...
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mealam
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stop this service "mobidate dating "

Address:Thane, Maharashtra

Dear Sir
I Mr M Alam would like you to please Deactivate your so called mobidate dating subscription services. which I Never subscribed for & Return my balance. My Rs.30 had been deducted from Balance on 15th June 2010.
Last month also Rs 30 has been deducted twice.
Its the worst I have experienced from Indiatimes.com. My mobile No.[protected]
Also i want to stop this "mobidate dating subscription service"...
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umesh79
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet not working

Address:Delhi

internet not working

dear sir
i m user of mtnl broad band, my telephone no is[protected], i have problem with broad band since last three month, some time working some time not. but now it is completely not working from last week, i was complaint about it in mtnl office and call centre many times but problem...is still....
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jitendartomar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of broadband

Address:West Delhi, Delhi

Hello Sir/Mam
>
> We have the connection of MTNL broadband service. Due to the
> insufficient service i want to disconnect it. Several times i
> called in the customer care but the connection is still in service.
> I dont want to pay any extra bill for MTNL as i am not using it
> now. I kindly request you to disconnect the service of MTNL
> Broadband on the landline no....
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