Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

i (beer singh rawat) booked mtnl internet service on 29-june-2010. my telephone no is 27617960. after a month they install telephone box. and after two or three days phone was in working. but internet was not working. they said they had not modem. we wait for that. at the end of july modem was installed. two day it was working properly but after that there was no any connection in internet. ya there is one more thing, when we call customer...

MTNL BROADBAND CONNECTION NOT WORKING PROPERLY SINCE INSTALLATION
I have lodged sevral complaints (complaits no :- 1397, 2585 ) in the past few days, but still the same problem continues and I am stuck with the same problem every now and then. Further I am not able to avail the services for which I am paying regulary.

Request you to kindly get the line tested and change the cable at the earliest as the same is having...

Sir my name is Manish and i have taken mtnl broadband connection 4-5 months back. At the time of providing connection the said that the internet speed will 512 kbps but i never got that speed. At the time of downloading something i am getting speed upto 60-70 kbps but in my neighborhood one of my family member is getting speed above 100 kbps. I made complaints about my problem many number of times even to the person who is looking my area...

Hi,

i am deepa.. using MTNL connection from last 1 year.. I have taken connection o[censored]nlimited usage MTNL broadband.. but whenever i use that connection its hardly work for 10-15 min then sometimes ADSL not working some time USP not working.. then just try try and try.. it hardly come at that time...their instruments whether modem wires they are 3rd class..even thismth i tried to remove the connection i called on[protected]...

I have a landline telephone of MTNL (No.[protected] which is dead from past 20 days.
I had raised a complaint with MTNL for the same on 11th July 2010 at their help line number[protected] Complaint No. 1933.
We have made 3-4 visits to their telephone exchange, but the end result is that the line is still down.

My cell No. is [protected]....

MTNL is not giving the said internet speed.
I have 495-unlimited broadband plan offered by mtnl.
The speed given to the users is said to be 320kbps....... ie. it should be around 40 kbps....
but they give a speed of 25-30kbps.... and when tried to test on mtnl speed test it shows 256kbps........
its us who r in s great loss...................

HELP US...............

Sir, I have taken unlimited plan for MTNL Broad Band Internet service. They promise at the time of connection this will provide 256kbs speed for downloading. But after a month there was speed of 50-60kbs and now a days only 8-10kbs speed is coming. What is the use o[censored]nlimited downloading when you are not getting propoer speed. I have complaint their coustomer care center as well as to area manager but all in vain.

kindly...

Hi Concern,

This is Venkatesh. R my balance got deducted previous balance is 140 current balance is 85 regarding this i have raise a compaint in Customer care they are not giving any proper resoponse.
Complain No. CC[protected] logged on 26/07/2010 morning & CC[protected] logged on 26/07/2010 afternoon
and Customer care Excutive names are Swapnali , Gaurav, Shiv, Anil, Neha Sevani, Kavitha, Yasmin, Rajesh Vishwakarma...

i have used about 407 MB during jun 10 as shown customer wab care (register mtnl bol.net in). but in the bill it is shown total mb usage 504.I have been charged extra. i have already paid my bill of jun10.
Therefor i request to kindly check my mb usage and amend my bill and adjust my paid money in the next month...

we requested to MTNL to change only internet triand plan DSL 395 plan (unlimited downloading). our previous internet plan was DSL 199. but not for landlien plan.
landline plan was dfferent only.

but they have activated DSL_Unltd_Combo_495 which was not requested.

this is totaly fault from MTNL offiice (mira raod)
it has to change asap.


Please take action against this asap...

i have mtnl broad band connection for internet(Rs 495 combo pack).........according to the scheme of plan my download speed must be 250 kbps(kilo bytes )......but it hardly reaches 40...please help me out :((((...

MY LANDLINE PHONE HAS BEEN DISCONNECTED BY OUR ESTEEM TELECOMMUNICATION COMPANY MTNL BECAUSE BY MISTAKE I HAVE PAID OUT MY BILL..

MY PHONE NO. IS 27194605 ADDRESS : WZ 414B SRI NAGAR SHAKUR BASTI DELHI -110034 ....

I REQUEST ALL MTNL LANDLINE, BROADBAND , MOBILE USERS TO LEAVE MTNL SERVICES........

MERA DESH MAHHAAAN.. JAI HINDDDDDDDDDDDD..... JAI MTNLLLLL.... JAI UNKI MANAGEMENT KI.......

I installed the MTNL 395 unlimited plan on the 26th June 2010,ever since that day I am having every 30 second buffering problems no connectivity problems,Inspite of my repeated complaints nothing has been done my complaint num is 721 and a few more I have spoked to Datta,Shelar,Ms Tamade they keep asking us to be at home but no one turns up,but they have charged us for the installation Rs 600 in the bill,We are not going to pay anything because...

MY NAME IS MITTAL & MY NO. IS [protected]
OF MTNL TRUMP.

I WANT TO UNSUBSCRIBE THE WAP SUBSCRIBTION PACK SERVICE.
IT HAS BEEN ACTIVATED AUTOMATICALLY.

I DO NOT USE THE SERVICE, NOR I HAD ACTIVATED IT.

EVERY MONTH, RS. 30 OR MORE GETS DEDUCTED FROM THE BALANCE.

I HAVE ALREADY CONTACTED THE CUSTOMER SERVICE, BUT THEY HAVE NOT DONE ANYTHING ELSE.

THEY...

I am MTNL user and my mobile number is [protected] . Please. deactivate my Mobile dating services from my mobile which is not used by me .I am getting daily sms and my balance is debited unnecessary .I never use Mobile dating service.
Please deactivate as soon as possible.Please send me the confirming sms or mail me to mittal.[protected]@yahoo.com...

Respected Sir/Madam

I AM A USER OF MTNL BROADBAND, the internet gets disconnected after a while, its been two months we are facing this problem and nobody is ready to solve it.

This is to bring to your notice that i am really facing lot of problem
with MTNL BROAD BAND SERVICES and its customer care executives
specially Manish Kumar who was so rude and made me hold for so long
and was giving...

Hi,

My broadband is not working since the last 4 weeks.I have been following it up with the local technian,SDO and have raised several complaints through 1504 and online complaints portal but the problem is still not rectified.Since I have taken an unlimited usage broadband thereby a fixed charge will be deducted inspite of no internet connection.I will not paying the bill for BB for this month and if the problem is not rectified...

Hi All

I have a MTNL broadband connection for the past 1 year now and i have been facing issues with the speeds for the past 2 months.The promised speeds is up to 2MBPS however i manage to get up to 440KBPS only
I have complained about this issue to the MTNL customer care however there has been no response to this issue for the past 3 weeks,We as consumers make our payments and pay them money at the end of the day ,it...

I, Avinash Agarwal, having MTNL basic phone number 26498140 and C.A. number [protected], am overcharged for my broadband usage. Approximately I have used 1000MB less than charged for the month of June 2010, having bill dated 13th July 2010.

On registering compliant at MTNL website, every time its failed.I have also mailed at '[protected]@bol.net.in' and it gives me a message of delievery failed.

Kindly...

My MTNL land line phone no.[protected] installed in h.no.2 gali no. 2 ram chander market Rajpur extn colony chattarpur ,mehrauli is not functioning for last four days. Please do needful at the earlist. Subhash Yadav...