Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

my name is anil kumar jain, working as Professor of orthopaedics at university college of medical sciences, delhi and residing at A-10 part B ashok nagar ghaziabad.i had mobile no [protected]. my mobile was misplaced on 31 july 2010. i was searchibg at home. i got a new sim issued on 21 august 2010. to trace my mobile i wand call details between 31 july to 20 august. how can i get it. my other mobile no is [protected].
my email is [protected]@gmail.com
dr anil k jain
Date of Birth[protected]

My sim no is[protected].My sim is required a PUK code to work bcoz it is blocked.Can u give me required puk code on my email "[protected]@yahoo.com" n my mtnl mobile no. is [protected].plze plze plze help me. Call me also [protected] that number. reply me

Pls send me PUK Code.

MTNL — puk code required

Dear sir,
My SIM is locked please provide me PUK code. My MTNL number is [protected] and sim number is[protected] . Kindly send my PUK number on [protected] or pawar.[protected]@gmail.com .
Thanks and Regards,
Mithil Pawar

Pls send me PUK Code

my bill is not yet recieved for the month of sept, oct 2010, my number is [protected]

dolphin, Mtnl — not receiving bill

My Mobile bill is not receiving at my address due to which I am unable to pay the bill. But company always disconnect my service. my No is [protected]

My telephone number is 25203803 Mahesh Dhanavade

icontrol tv/ iptv — worst service

first i waited for its installation for more than one month after its booking, thereafter its STB gets hangs
after 1 or 2 hours. secondly it plays like its buffering

mtnl broadband connection — MTNL BROADBAND CONNECTION NOT WORKING SINCE INSTALLATION

I regret to bring to your kind notice, my sad experience with getting an MTNL internet connection installed at my home. I had registered for an MTNL Broadband connection in the month of May, 2009.

By the day lf Installed connection it is not working properly. Anytime , the connection got disconnected.
From that day onwards till today, nothing has been done about it.

I have made many complaints but the internet connection has not been restored and working properly in full swing.

When called, the reply I get from the official is, "Every time when I visited personnaly to the conecerned area office they said that very soon the probelm will be sort out by our engineers.

I have'nt even used the internet for one week regulary in one go. Please look into the matter and arrange to get the internet restored at the earliest.

I would also like to khow wheather the monthly charges towards the internet connection would be PROPORTIONATELY DISCOUNTED FOR THE NUMBER OF DAYS THE INTERNET WAS NOT WORKING.

TODAY IN MY ABSENCE A TECHNICIAN FROM MTNL OFFICE CAME....................BUT THE SPEED IS NOT THERE.....................HE ONLY START MNTN.IN SITE TO MY PARENTS, WHO ARE NOT AWARE ABOUT ANY COMPUTER APPLICATIONS.

While on working on gmail eveytime THE ERROR SHOWN IS AS UNDER :-

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BUT WHEN I GO TO ANY OUTSIDE CYBER CAFE, IT IS RUNNING IN FULL SWING WITHOUT ANY PROBLEM OR IN SPEED.




Looking forward to hearing from you and thanking you.

VIRENDRA KUMAR VATS
Ph No.[protected] / [protected]

MTNL — No action against broadband complaints

I complained for poor broadband (Complaint No.- 5467 ) on 27th March following which a technician visited my house to have a look at the problem. He told me that modem is fine and the problem is due to humming in wire line. He even talked to some official and asked him to get my wire replacement done. But nothing has been done so far even after 15 days.
I even complained of noisy line on 198 ( complaint no. 1321 dated 8th April ) and the only result I got is that LINEMAN calls me 5-6 times each day asking " TELEPHONE THEEK HAI KYA ". Even the supervisor K.D.Sharma just keeps doing the same. I dont understand how will it be corrected without doing. The only problem I think is that I will have to give some money to the Lineman to correct it.
Now I think that I made a big mistake by subscribing your broadband service.

Please help me out in getting the wire changed and thus solving my broadband and telephone problems.
Looking forward for your help.
Thanking You
[protected]

i am Raghwendra.. using MTNL connection from last 10 year.. I have taken connection o[censored]nlimited usage MTNL broadband.. but connection of last two month not work, or evrytimes ADSL light blinking ' last 15 days the phone is also not working' i so many toled mr R.N.Tiwari GM North zone delhi .but no use evry time he will toled i will see.i will pay evry month Rs 800/; so why i am paying that amount if my phone is not working. my NO [protected]

land line telephone — Non working telephone since last 20 days

Sir,

I would like to inform your goodself that several complaints made regarding rectificatin of my telephone No.[protected] since last 20 days. I kindly request you to rectify the same promptly.

land line telephone — Telephone Not working for last 40 days properly

In July 2011 our land line did not work properly for almost 25 days when a complaint no.[protected] was lodged .It was put in order and worked only for 48hrs. and again dead.
I request to allow us not to pay last month charges if any. We request to provide quality service in time.
Regards
usha

Dear Sir,
i have taken unlimited plan for MTNL broadband internet service use my computer speed is 100 Mbps, kindly so please provide the new plan for high speed phone no.28115714 this phone no is the connecting the internet.



From
Castle valves ltd.
1st community centre
2nd floor above HDFC BANK
mayapuri industl.area phase -2
new delhi-64

Sakshi Vajpayee
mob:-[protected]
landline no:[protected], 28111712

Dear Concern,

Yesterday again the balance got deducted 20 Rs for that i have logged a complain no. CC[protected] and customer care people saying that it is for my group plan which is activated on August month. But i have not sent any msg from my no. [protected] my plan got activated at that time when my no. was not active or in use at that time i have purchased new simcard due to sim got rejected because the of the wrong pin code provided by the customer care people
Even i have the call track sheet of my no. from 1 day before the sim card got corrupt and till 2 Aug my sim card was inactive than how could able to send any msg or call any body
in that call sheet mtnl people are unable to give the justification for amt deducted

could any give proper guide lines contact no. escalation path

Thanks and regards,

Venkatesh. R

MTNL Delhi — excess bill

please check my volume download of jun 10., it excess so please recheck and and my bill and adujst in the next month. i am attaching the download vol
total vol used 416 mb in the bill it is shown as 505 mb so 89 mb extra bill is shown

My phone number is[protected] and consumner no. [protected]. This phone was dead from 15.11.2010 to 02.12.2010. and that time MTNL wan on strike. But Problem with my November telephone bill.The bill has came from your side RS 743 . which is whole month bill. that is not correct.please correct my november bill as per my telephone connectvity. thanks & regardsAniamma josephflat no. 107, 1st floorshreedhar apartment, 884/i, ward no.6opp. sbi, mehrauli, new delhi- 110030phone number[protected]date : 13.12.2010

this is to inform you that I have cleared all my due upto 31st of march 2011
and the broadband tariff has been changed from 1st of april i.e trib 250 combo

Plan Name TriB 250 Combo
Download Speed Maximum bps Up to 2M
Download Speed Minimum bps 512 K
Upload Speed in bps 256 k
Monthly Free Data downLoad 400 MB
Monthly Minimum Charge Rs 250
No of Free E-mail ID’s (4MB) 1
No. of free pulse (calls) If applicable) 100
Call Charge Per Unit Pulse beyond free calls Per pulse Rs. 1.00
Additional Charges Beyond Free data Download Per MB Rs 0.80



But I have checked the new bill for Rs. 1636 on web this is shocking for me
i am enable to understand that how can it be and the boradband usage of my connection is not shown on web
so you are requested to please look into the matter and do the needful
Please rectify the bill and inform me after that I will deposit the amount.

this is to inform you that I have cleared all my due upto 31st of march 2011
and the broadband tariff has been changed from 1st of april i.e trib 250 combo

Plan Name TriB 250 Combo
Download Speed Maximum bps Up to 2M
Download Speed Minimum bps 512 K
Upload Speed in bps 256 k
Monthly Free Data downLoad 400 MB
Monthly Minimum Charge Rs 250
No of Free E-mail ID’s (4MB) 1
No. of free pulse (calls) If applicable) 100
Call Charge Per Unit Pulse beyond free calls Per pulse Rs. 1.00
Additional Charges Beyond Free data Download Per MB Rs 0.80



But I have checked the new bill for Rs. 1636 on web this is shocking for me
i am enable to understand that how can it be and the boradband usage of my connection is not shown on web
so you are requested to please look into the matter and do the needful
Please rectify the bill and inform me after that I will deposit the amount.

MTNL Delhi — bill of without usage

my phone no is [protected] dead from about 4 months on their site they showing closed but still bill details are there what should i do,complaint is already registered.

i have the same plan...its working great for me...geting 300 kbps downloading speed...simply great...

hai I have same plan but get 30 KBPS download speed, made complaints no use no improvement. My No is 24131052 wadala mumbai.speed test result file size 1000KB, Time download 28.182 sec, bandwidth348kbps.The speed test result is download speed 0.32 mb/s, upload speed 0.21 mb/s.Can any body help me solve this.

PLEASE DISCONNECT MY LANDLINE NO MY PHONE NO : IS 25441546 ADDRESS: 26A BLOCKNO,

31 VRINDAVAN SOCIETY, THANE (W) ITS MY REQUEST TO YOU DISCONNECT THE GIVEN

NUMBER AS SOON AS POSSIBLE.

please disconnect my mtnl number as soon as possible

my phone number - [protected]

address - 2672, Hudson line 2nd floor Delhi - 110009

please disconnect my number as soon as possible...

I wish to disconnect my mtnl broadband connection since i'm shifting from delhi. i tried calling the provided numbers but unable to get through.

PLEASE DISCONNECT MY LANDLINE NO 26856291

ADDRESS:
61-B, PH-2
KATWARIA SARAI
NEW DELHI-10016

INO ACTION IS TAKEN SO FAR, HENCE ITS MY REQUESTONCE
AGAIN TO DISCONNECT THE ABOVE MENTIONEDNUMBER AS
SOON AS POSSIBLE.

REGARDS,

TINA DIAS

Dear Sir

I wish to disconnect my BSNL landline phone number 239554 in the name of Mr. Pawadi Samson. My phone is not working properly for the past two years, either it is dead most of the time or disturbing noise during call. I have complaint several times but no permanent solution is done so far. Whenever I complain, they come and fix the issue which lasts for a day or two. I am fed-up calling them again and again. I requested them to provide new cable wire because it’s broken in several places but nothing done so far. There are many houses which are willing to take the new connection but they are scared by seeing the service provided by BSNL Chakradharpur.
Therefore, I no more want to take your service, kindly disconnect my landline number 2039554.

Thanking you

Yours faithfully

P. SAMSON

Dear Sir

I wish to disconnect my BSNL landline phone number 239554 in the name of Mr. Pawadi Samson. My phone is not working properly for the past two years, either it is dead most of the time or disturbing noise during call. I have complaint several times but no permanent solution is done so far. Whenever I complain, they come and fix the issue which lasts for a day or two. I am fed-up calling them again and again. I requested them to provide new cable wire because it’s broken in several places but nothing done so far. There are many houses which are willing to take the new connection but they are scared by seeing the service provided by BSNL Chakradharpur.
Therefore, I no more want to take your service, kindly disconnect my landline number 239554.

Thanking you

Yours faithfully

P. SAMSON