Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Dear Madam / Sir,
I have requested for the Internet connection in November 05, 2005 which was unlimited download from 12 midnight - 8am under the scheme DSL_NU_849. However, my plan was changed without notice or intimidation as DSL_TRIB_AA.
I have been receiving monthly bills for approx. between Rs: 1200-Rs:1600. This time for the month of May, 2010, for the first time, we received a bill amounting to Rs: 10,277. Rs: 8768 for...

It is now more than two months. On 2Mbps Unlimited connection (on phone no.[protected], the connection speed & consistency is worse than dialup.

Thrice a week, we spend whole working day waiting just for a chance only to update a few html pages on our website.

Talk about facts:
Connection working (with pathetic speed) : 2min to half an our.
Connection breaks : most often- after every 15 - 20...

I had requested to transfer my Telephone line from Jawahar Nagar to Shastri Nagar (my new residence) which was to be completed in 7 Days. MTNL has issued a work order to which the line nor the authorities at MTNL are responding....

Dear Sir,

I mr Kawstubh Chaudhari Is suffering from a serious problem of internet download speed & customer care service of my internet provider MTNL. As due to poor quality of internet speed i filed a complaint for, with the complaint docket no. 1818 but no one has taken any due intrest in the complaint as rather has blamed us for our computer being virus prone or due to some internal fault in our computer.
As per...

Hi,
my number is 25148446, I transferred my phone with internet from lodhi road to hari nagar, however, after its transferred last 3 months, internet is slow, my plans is 256 to 2 mbps, however, I am getting speed of 100 and download is 9.
I have complained several times on 1504, i visited mtnl office 4 times, and I have send multiple emails, but still no one is doing anything.
Please help me.

Regards,br...

Hi ALL

I have made several complaints in MTNL that my Landline is Noisy . This problem is persistent for about last 3 -4 months. Many complaints are lodged but there is NO permanent solutions.

I have tried contacting every MTNL individual via email but did not get any positive reponse.

This is my last resort I am trying.

Hope somebody listens....


mona bangabr...

Dear Sir,

I am a permanent resident of Mayur Vihar Phase-I, staying at Flat No. 65, Kala Vihar Apartments, Mayur Vihar Phase-I, Delhi since 1998. Recently, a land phone connection (Tel. No.[protected] along with ADSL link has been installed at my residence two months back approximately. Since inception of ADSL link, three times payments have been made but the ADSL link has never been improved so far. Most of the times at idle...

internet not working since 05 Aug.2010Complaint no 68706101 dated 16.08.2010
all the same no improvement...

Dear Sir/ Madam,
This is to inform you that I lost my mobile in Mayur Vihar (Delhi) with my sim. My mobile no is +91-[protected]. So kindly deactivate my no as soon as possible so that anybody cann't misuse of my no.
I also lodge a complain in gurgaon police station.

Thanks & Regards,
Vishal Srivastava.
Mob- +91-[protected]...

respected sir

this is to bring to ur kind notice that speed of internet connection over tel no.22542666 is very slow nd i hv been facing lots of difficulties over very slow speed .kindly advice concern officers to attend d complain nd inc d speed.............

Dear Sirs



I purchased your 3G internet data card on 23.07.10 from Najafgarh and it was told me that its speed would be 3.6MBPS, but I did not get this much its speed is only in 10 to 20 kbps because of 3G is not working in Najafgarh. if it can not provided 3.6 MBPS speed in Najafgarh than it has to ban on sale on Najafgarh and it is a data card so this can be move in Najafgarh also.

Kindly allow...

I YOGESH SAWANT,my mo.no is [protected] plz disactive WAP Hvideo pack service now because i am nervos about that every month i have spnd Rs 30/- and plz inform me to send sms to me...

Dear Sir/Madam
My self Dharmender Sejwal R/o Lado Sarai, New Delhi.
My problem is that I have an MTNL internet connection which is not working from 20th July 2010 and I am complaining again and again to the MTNL customer care which 1504 but no resopose. Can you belive that i personaly talked with Mr. P.P. Singh on his mobile ([protected]) Mr. Singhel ([protected]) Mr. Vikram Singh (AM) ([protected]) they all are on high position...

Respected Sir,

I am realy disappinted from MTNL prepaid- delhi,
I am using MTNL-prepaid ([protected]) from last 5 years, due to some urgency i was out of city from last 2 month(presently in Indore M.P.) and I had around 262/- rupee balance in my phone. but i was unable recharge my mobile in this duration, today 8-aug-2010 was the last date of my phone grace period and I have recharged it on the same day(08-aug-2010)...

my sim no is[protected].my sim is required a PUK code to work bcoz it is blocked.can u give me required puk code.my email is "[protected]@gmail.com"n my mtnl mobile no. is [protected].plze plze plze help me....

Hello my name is Manish Ravindra Pardeshi & im staying in Kalwa (Thane) I have taken a new internet triband unlimited plan of 512kbps @Tariff of 599 Rs. but according to my plan i have to get the speed of 512kbps but im getting speed of 20 to 30 kbps im facing this problem from last 2 motnhs after so many complaints i did not get the satisfied solution for the same i went to telephone exchange office for clarification but they were saying...

I am not receiving bill on my address. I have changed my address and provided original document for address proof as complaint was not getting registered without submission of original address proof in idgah road offic. I call at call center, customer support executive behavior was very rood. Your CES doesnot have manners to handle customer....

Hi,
My self Mahesh Dhanavade.
I have register for mtnl DSL_495_combo plan on 24th July 2010.
They said that you will get connection in eight working days but yet no one is comes from MTNL to set the land line connection.
I have call the chembur exchange but no one is picking up the phone....
Where do i go....
please help me out of these...

I am a dlphin mobile customer having No. [protected] since about 5 years. I had dropped cheque for the bill amount for June, 10 on 22nd July after getting details from MTNL dolphin bill viewing system as the original bill did not reach me. MTNL suspended my incoming as well as outgoing services and on enquiry i learnt that the bill amount is still outstanding. On enquiry from MTNL Toll free nu. i was told that you check from your banker regarding...

I am subscriber of I Control IPTV (Akash Optics). I am being harassed by the staff of IPTV.
I upgraded my plan from Rs.299 to Rs. 399 on trail, which was done by the person (Uma Shanker) who visited my place to recharge my services. At that time I did not give any prior notice, this was done on suggestion of Mr Uma Shanker that we can view any movie at any time with an additional payment of Rs.100.
But after its use for two...