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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Apr 26, 2024
Complaints 2906
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Unresolved
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 115

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D
deepak1986
from Delhi, Delhi
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Dead Phone & Internet

Address:South Delhi, Delhi

my name is deepak kumar my mtnl telephone no is 26045759. it is dead last five days date on 24/09/10 i have booked many complaints by internet and no198 mtnl no my mtnl complaint no, 624 not solved that . I have very upset nobody mtnl offical clear contact me. please solve my problem.
my email id :[protected]@gmail.com...
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vibhuwarrier
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing Problem

Address:Mumbai City, Maharashtra

Hi,
I would like to inform you that MTNL is the most patetic service provider for internet. Telephone was ok, but their customer service or Internet website of mtnl is really BAD. So is their billing department for broadband. I have two complaints. First time I had to pay now this time I am not going to pay.

First time when i had applied for MTNL broadband service, i had opted for Mtnl night unlimited. My number is...
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P
panchanan nayak
from Delhi, Delhi
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Late despatch of bill, poor connectivity of net & hand set faulty

Address:South West Delhi, Delhi

Sir,
I am Panchanan Nayak, a consumer of mtnl broad band internet ( no.[protected] is suffering a lot due to poor connectivity of and very low speed of net connection. Kindly look into soon. Secondly my handset is giving a lot of sound without anything audible in the earphone after the last rain, please take needful action and at last the bill is never being dispatched at my address in time, which compel me to make my payment through...
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S
shiv1234
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACTIVATION PROBLEM

Address:Mumbai Suburban, Maharashtra

I HAD PURCHASED A TRUMP SIM CARD FROM A STALL WHICH WAS PUT UP IN CHETANA COLLEGE , BANDRA (EAST) ON 23rd FEBURARY 2010.
I WAS GIVEN A SIM CARD NO. [protected] AND A 91 VALUE PACK AND WAS PROMISED THAT THE SERVICE WOULD RESUME THE NEXT DAY.
I MADE THE RECHARGE WITH THE COPUN OF 91 AND SMS COUPON ON Rs.30 WHICH I PURCHASED FROM THE SAME STALL.
ITS 5 DAYS DOWN THE LINE MY SIM CARD SERVICE IS NOT ACTIVATED. I CANT MAKE OR...
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jpn_singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband & telephone is not working

Address:West Delhi, Delhi

Dear Sir/Madam

Ihave a landline connection of MTNL is[protected] on the address o[censored]-1/123, dharam enclave, prem nagar-II, kirari, new delhi-110086. I have already complained many times that my handset is not working. It has problem in ringer so that we not able to attend any incoming phone & also receiver has not able transmit our voice to other side. Second proble is My internet is not working between 7.00 hours to...
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s.w.a. rizvi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess billing

Address:Thane, Maharashtra

I am a subscriber to your Dolphin mobile services holding JEEVAN SAATHI plan, for the last five years. I have opted for billing option and have been paying my bills regularly since then. In the month of April 2010 I lost my mobileand have complained to your Customer Care No. immediately followed by a Police complaint. My Dolphin Mobile No. is [protected] requesting you to block my SIM card with immediate effect. All the relevant documentory...
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A
Anthony Dalmeida
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Service

Address:Thane, Maharashtra

My telephone number is 25861733.

I had kept my telephone & internet in safe custody from April 10, 2010 till 31st August,2010. I had also paid Rs.1000 as advance payment towards any bill for partial period. I do have an acknowledgement from MTNL. On my arrival home on 3rd September 2010, I was greeted with MTNL bills for the same period as if it has not been kept in safe custody. I checked the telephone and it was working...
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V
vikeshshet
from Mumbai, Maharashtra
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Very slow download & surfing speed

Address:Thane, Maharashtra

To,
Mahanagar Telephone Nigam Ltd.
Mumbai

Dear sir,
My broadband connection is not working from the first day of connection. I am not satisfied from my internet working. My ADSL line every time is Stable but then also i get download speed of 30 kps when contacted to customer care (1504) they told as per my 495 combo plan (i should get speed upto 80 to 100 kps) & when tested my modem speed from mtnl.net.in...
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A
Amit Panchal.01
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint Against Bad Network in Bawana Delhi.

Address:Delhi

Hi I Amit Panchal residing in Bawana Delhi. I am a Dolphin Mobile User since 07 yrs. The dolphin mobile service is the best service of india because it provides all of its services on cheap rates. So no doubt abt its call rates but what will anybody do of the call rates when there is no network in the users area.One year before I was quite satisfied with its service. But since last year the user of this area facing many problems such as signals...
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u pradeep
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation of connection

Address:West Delhi, Delhi

GM MTNL,
I had applied for a MTNL land line on 13 july 2010. Iam residing at Salaria officers enclave,Sector21 Dwarka.My CAno is[protected].Many officers residing in this Society who have Applied after me have got connection but i have not got connection till date.Why ths discrimation against some customers.This inspite of reminding concerned office twice.It is requested that connection may be given at the earliest.thanking you . A...
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A
aaaaaaa
from Delhi, Delhi
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NON - RECEIVED

Address:North West Delhi, Delhi

MTNL Complaints - MTNL BILL NOT RECEIVED
View all MTNL complaints
MTNL

Posted:[protected] by Radhika Kush Send email


MTNL BILL NOT RECEIVED
Non-receipt of bills.

Tel. No. 22472036

I am not receiving MTNL bills on time as a result every time I will have to collect the duplicate bill copy from the MTNL centers/or pay the penalty for late payment.br...
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kanchi700
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Don't take MTNL broadband!!!

Address:Maharashtra

The adsl light did not show up in my modem so the very next day I registered a complaint on 198 (their so called complaint number) 2 weeks passed nobody got back to me...so I called on 1504 & they told me if you have any problems then register on 198 & they hung up before i could tell them i already have done that. Later, I called again on 1504, this time insisting on sending a technician to check as it had been more than a month....
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R
R Bali
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outstanding dues

Address:North West Delhi, Delhi

Dear Sir, Received a THREAT CUM WRONG bill dated 10.07.2010 of Rs 5,124.00, without checking details of an old connection Tel No[protected]landline/internet-broadband), which hardly used. The letter is threatning to treat as Defaulter in payment of Govt dues. We would like to say that we went personally and wrote more than 50 letters to MTNL in 2005-06 regarding the connection, but received no reply or response till date. Finally, we...
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spice154
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband speed

Address:Maharashtra

Sir/Madam,
my number is 26433265 and i have the mtnl combo plan which gives me a speed of 512kbps. in the initial month the speed was good but after that it has drastically dropped. i have made several complains and when ever i call 1504 they say that speed issue they do not handle and give me other numbers to call which are as following
26435000,26432300,26433000,26451100,[protected] the incharge at each of the following numbers...
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B
bkjha
from Delhi, Delhi
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Telephone dead

Address:Delhi

My landline phone[protected] is not working for last ten days, I have registered the complaint no. of times but everytime have been given the new comlaint no. only but nobody is there to attend it and lastly I would be compelled to deposit the bill.
Bijay kant Jha vijay...
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Mandeep Oberoi
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No action on service complaint since one month!

Address:South Delhi, Delhi

Dear Sir/Ma'am,

This is to the reference of the internet service i am availing from MTNL for last few months. I am residence of 140, Gautam Nagar, 1st Floor, Near Yusuf Sarie, New Delhi and my contact details are +91-[protected],[protected].

The issue is that my internet services is not working since last one month and after repeated complaints at all levels there has been to action taken towards it. The...
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S
sachindrakh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LandLine Phone Dead from last 20 days

Address:East Delhi, Delhi

I am using MTNL Broad Band since last 8 month. I was satisfied with the services offered by MTNL. But from last 20 day, my land line phone phone is dead. I have registered my complaint but there is no response. I am fade up.
Land Line No[protected]
First complaint no - 2244 around 20 days ago and made many complaints after and after.

Can u help me to get rid of this problem.

Thanks

Sachindra...
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C
CHITRANJAN PRASAD VERMA
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS FROM 58888 INDIATIMES.COM

Address:Mumbai City, Maharashtra

MY mtnl moble no is [protected] and using it from the last 8years. however, I have been receiving hot models sms from wap 1 from indiatimes.com which i never subscribed. I am prepaid customer. I have already complained about these things on this site. howerver, all efforts have gone in vain. Even mtnl don't interfere in this matter which is unfortunate in itself. Kindly do the something.

C P VERMA
KHARGHAR br...
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chprrv
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no dial tone since 20-07-2010

Address:East Delhi, Delhi

sir, i have register my phone complaint so many times at 1504 but no one can resolve this matter . my shop landline connection no is [protected] in the name of raj kumar chopra was dead since 20th july 2010 . i am tired to complaining so many times . even i do online complaint but the authorities cant do anything , i have attached a copy of MTNL delhi complaint record which can be showed my phone still not working.. my business suffers....br...
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vinay123ue
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DATA not working since 8 months

Address:Mumbai City, Maharashtra

I have purchased this 3G Huawei Data card Model-E156G about a year back from MTNL Cooperage QCS. My sim no-[protected]. Has HSPDA.

It worked fine for 4-5 months then for last Dec 2009 on-wards it started giving problem. When I send sms “DATAENQ” to “444” I get the reply you do not have HSPDA validity.

Even recharging Data 99 , 750 – still the same problem. I have wasted lot of money on this. If MTNL...
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