Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Dear Sir,
I Mr. Arvinder Singh had taken a internet broadband two months before plan-199 as myself and my wife both work so we hardly use net after that also my bill for last month was 5937 and this month is abt 2800 without much usage and in between we werwe out of station for 15 days also my telephone number is 28130481 kindly check and help us out...

e-mail second reminder
TO,
CHIEF GENERAL MANAGER 29/05/09


dear sir:
SUBJECT- PHONE NO[protected]

I am resident of 510/7 ashok mohalla nangloi deli-110041 $ my telephone no. is
25948672 . on this connection i have applied a broad band connection but from starting
internet as well as phone facility we are having is not up to the mark i have complaint
...

I hold a Delhi MTNL's Garuda Prepaid number. I recharged it with Rs.300.00 unlimited internet use coupon on 2nd May 2009, at 22.20 hrs. The recharge was successful. But, the internet service has not been started on my number.

I contacted Garuda customer care on 1502 number and I was told:

1. That it takes 24 hours for the internet coupan recharge to take effect. The internet is activated manually by MTNL...

i am using mtnl broadband service.My link lights is the problem it is not stable, it becomes stable for 20 or 3 minutes bt after it goes then it blink then comes, it is happening with me form a month. i called 1504 so many times bt nothing happen they give me complain no. and says that there lineman comes but no one came i even called AREA MANAGER bt nothing happen can anybody help me...

I have been complaining to MTNL technical support IVR and tehnical support service for the last 3 weeks regarding my internet not workin. I have been told by all the technical support agents that my broadband modem needs to be replaced. I have been waiting for more than 3 weeks now and have received a few calls from the technical support advising me that the modem would be replaced today and tommorow and the next day and this has been happening...

I have MTNL PH. No. [protected] in the name of jagdish chand with Internet Broad band Service. We have made complaint at Ph No. 1504 for broad Band Service from long time for non connectivity and frequent disconnectivity.I made last complaint on 14/5/2009 Complaint no.5012.Lastly At Ph. No. 1504 lastly they informed that it is not rectifiable at their hand and you have to complain to area manager.I contacted to directory service at 197 and...

I am resident of Matunga Labor Camp, Mumbai. MTNL services from Matunga telephone exchange were down (completely dead phones for entire area) many times below are details:
January 2009 - 15days services not available
February 2009 - 8 days services not available
March 2009 - 8 days services not available
April 2009 - 6 days services not availble

I spoke to MTNL officers they said following billing...

i have been using MTNL Broadband services for past 2 year and happy with the quality of it.
but for last 2 months my UT Star modem restarts automatically while working...

i made several complaints on phone but not got any service...
when i tried to make a complaint on MTNL website than message is being displayed that i am not using MTNL broadband services?????

my number is 25997939
13/18A...

A BROAD HOLE IN THE POCKET DUE TO BROAD BAND-- I AM A .SUBSCRIBER OF BROAD BAND /TRIBAND199 PLAN FOR LAST 2 YEARS.MY USAGE BILL INCLUDING THE LAND LINE USAGE HAS NEVER CROSSED RS. 1100 BUT IN THE MONTH OF APRIL I WAS AGHAST TO SEE RS.3220 AS THE USAGE CHARGES.ALTHOUGH THE NET WAS USED IN THIS MONTH LESS THAN USUAL AS THE SYSTEM WAS NOT OPERATIVE DUE TO REPAIRING.I AM SURE THAT SOME TYPE OF FAULT IS THERE.BUT NO BODY IS LISTENING TO ME.EVEN...

Hi Sir,

I have taken a Broadband connection from MTNL on 14th of May 2009. My plan is 512 kbps Unlimited Plan.
User Id is: 29946174
Name: Afzal Naseem
But from the starting of my connection I am getting only 150-200 kbps speed. I already make a complaint on 1504 customer care and as well on send mail to [protected]@bol.net.in. But still i am facing the similar problem. If Mtnl people can't give the...

I am Siva Purushothaman staying in Sector 22, Koparkhairane, Navi Mumbai. I am terribly upset with MTNL broadband services offered at our location. For the last one month, our broadband is down and am still paying the minimum charges of Rs. 500/-. Myself and my wife made several calls to MTNL service team and each time, they give us complaint number but no one turned up or gave us a return call to sort out our problem. Most importantly, every...

MTNL broadband service is really the worst broadband service along with the customer support since the prices were slashed by MTNL. I had a talk with one personnel from MTNL regarding complaint and that guy was talking so rude and was saying go and do whatever u can, file complaint anywhere. I was stunned to see such a response when i just asked what sort of services MTNL is providing to customers even after i had made several complaints...

MTNL is the Worst Internet Service provider

I have used several internet connections but the worst kind of internet service in every aspect is by MTNL “Tri band”. I guess the name is correctly kept as (TRI BAND) “KITNA BHI ‘TRY’ KARO INTERNET HAMESA ‘BANDH‘ HI RAHEGA”.
The connection goes off in every 2minutes, My Maximum free usage & valuable time goes while connecting...

Dear Sir,
I, Anshul Vyas, am a resident of Thane(Maharashtra). I have been a customer of MTNL from past 12 years. I am extremely sorry to inform you about my experience regarding service from MTNL. I order for change of my broadband plan from Trib 200P to Unlimited 999 plan with docket number G6127172, on Customer care of MTNL, in the month of March 2009. I was told that my plan would change from April 1, 2009 and I was confirmed...

IN MY LATEST COMPLAINT LODGED THE NUMBERS BE READ AS

[protected] INSTEAD OF[protected] &

[protected] INSTEAD OF[protected].

THE NUMBER[protected] IS ALREADY WORKING TO OTHER CUSTOMER.

MY PREVIOUS CONFIRMATION CODE WAS 9 b 2 4 3.

OTHER DETAILS REMAIN THE SAME7957...

Hello..!!

When on this earth will india grow? MTNL Staff creates customers as if they are sharing their monthly salary with the customers, they command more then they talk, they use dirty language and you ask something politely, Can we have new generation people?...

I am using MTNL's Internet service at my house. It is not working since 01.05.2009. I had lodged a complaint on 1504 (complaint no 3465) and also had a talk with area broadband manager on 22572323 regarding this but nobody has come to redress the problem till date. Please do the needful.

(Tel No 22322072, M-123, Naveen Shahdara, Delhi - 110032.)...

My MTNL landline phone[protected] is not working for the last five days i.e. from 13th May, 2009 onwards. I have lodged three complaints with MTNL being complaint nos. 1624 dated 13th May, 2009, 761 dated 15th May, 2009 and 334 dated 18th May, 2009. The IVR automatically deletes the complaints after two days without getting the phone repaired....

DEAR SIR

I AM HOLDING A MTNL BROADBAND TRI BANK UNLIMITED CONNECTION BEARING NO 23360042. WHENEVER I WANT TO CONNECT INTERNET EXPLORER IT TAKES 5 TO 6 MINS TO TAKE CONNECT, CAN I ASK TO MTNL CHAIRMAN IS IT THE SERVICE OF BROADBAND CONNECTION

SUDESHNA BISWAS
[protected]
23360073...

My MTNL Trump's network is down on most of the days. Every month the company switches off the network completely for atleast a day on pretext of "maintainance work". And thereafter, the calls keep dropping even more. I fall in the Green Park-A cell site, and this tower is down for atleast four days a month. Furthur, when the network does work, the calls either don't connect or keep getting disconnected. Offering cheapest...