Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I have a MTNL Broadband Connection which i want to discontinue. We had checked with the Call Centre(1500) the details & proceedings that need to be carried out to discontinue services. We were told that we need to submit an application on the name of the Commercial Officer at the Radhu Palace office with the copy of the previous bill. On going there we were told that they can't accept the same as we need to submit the Modem as well...

Dear Concerned,

Our landline MTNL number is[protected] in the name of Mr Rishi Raj Malhotra, Vasant Kunj.
The outgoing calls have been barred since 13th Aug'09 even when all the bills have been paid.
Again a bill have been received but the outbound calls are still inactive even after 3 weeks.
The details of the bill are as follows:

The bill number # [protected], bill date: 13/07/09...

I am billing customer of MTNL, Mumbai. My number is [protected]

I have paid my bill through Cheque and which is clear on 24.08.09 but still my service not activated ( even today on 28.08.09)
I had spoken with customer care of MTNL which having very poor response as per below :

1 day-
1st call - system not upgrated and they are not able check
2nd call - system not upgrated and they are not...

MTNL land line no. 25652733 is in my name and its not working properly, some time no dial tone, some time noice etc. etc. I made many complaints about the fault on mtnl complaint cell but no action from mTNL side., just they r deleating the complaint without rectification of the fault. This type of atttute of MTNL since last 2 months with me. for example compalint no. 826 dated 27.08.2009 & 461 dated 28.08.2009 may be seen.
br...

Good evening sir,

My mtnl mobile number is [protected] presently my sim is blocked and asking puk number.so please tell me the puk number to my e-mail.

My sim no is:[protected]
I will wait for your possitive response

Regards
SS Ahlawat
(D.E) MTNL...

Hi,

I am a resident of Palam Extn, Dwarka, Sec-7 and I got my telephone (No.[protected] disconnected on 8th of May 09 and deposited the instruments at Dwarka telephone exchange and got the receipt for the same. Then I applied for the Registration amount refund of Rs.3000/- on 12 May 2009 at MTNL Dabri office. After more than 75 days of submitting my application I received a cheque with amount of Rs.354/-. I was shocked to see...

I have dolphin no [protected], [protected], [protected] for the last two years.i am fed up from the problem of non coverage of mtnl network, frequent call dropping.i think that your department delibiretely doing this in order to make profits.i had been complaining so many times to customercare but no action have been taken.One of my my complain no. is "1270024" & so many don't remind ...

so i request you to...

Sir,
I am subscriber of mtnl Broadband 28787585. I am fed up of the services at customer care desk or any desk of mtnl. They are just sitting there, doing nothing.

Toll free no."Help desk of Services" provided on reverse of the bill including latest bill is [protected]. However, this connects to Police Head quarters. They threaten us to file comlain against me.

However, I called several times...

Dear Sir,

My landline no: is 29543699. I paid my bill online, on 22/08/09 BIL/[protected]/MTNL DELHI/[protected]. Payment Id is [protected]. This was already paid online-27/7/2009 BIL/[protected]/MTNL DELHI/[protected]. Payment Id is [protected]. Please help me get a refund....

Complaint of Network Failure of Dolphin (MTNL)

Dear Sir,

I am a regular consumer of MTNL Delhi Dolphin services (Mobile NOs. [protected] & [protected]). The Network of Dolphin remains disturbed frequently. Owing to the problem of disturbed network, I have been suffering great difficulties for attending incoming & outgoing calls for last month of july & aug 2009: Some time while talking on mobile the...

I HAVE RECENTHLY SHIFTED MY RESIDENCE AND MY TELEPHONE # 26278517. I AM HAVING BROADBAND CONNECTION ALSO. BUT IT IS MORE THAN 2 MONTHS MTNL HAVE NOT REACTIVATED MY BROADBAND CONNECTION TILL DATE. INSPITE OF MY REPEATED COMPLAINTS NOBODAY HAS ATTENDED MY CALL TILL DATE. PLS HELP....

Dear Dharvesh, Go to Bol.net.in and at the bottom left there is an option ( List in End ) which says " Test speed of Broadband connection " . Click that and make sure you are not using the net while testing. Click on either option as applicable and it will give you the speed. Incase it shows something other that your expectation then contact your MTNL call directory and get the Executive Director's Nos. for your region. Trust...

dear sir
i have complaint about my telephone
my telephone dead since 18/08/09 so i request to you that kindly check my telephone line
My Telephone Number :25566927...

The General Manager,
MTNL
Bhikaji Cama Place,
New Delhi

Sub. : Claim/Complaint for Tel. No. 26301517, C.A. No. [protected]

Dear Respected Sir,

My name is JAIKRISHAN SINGH KATHAIT having tel. no. 26301517, C.A.No. [protected] since 2007.
Sir, I would like to take your kind attention for my above said tel. no. which is not working properly from the date of installation,...

I have tried to lodge the complaints against the unexpected behaviour and bad language used by MTNL Customer care executive and try to send it on mtnl email id feedback.[protected]@bol.net.in. But, making a lot effort, I am unable to lodge because, the mail ids doesnot receive my complain. I wanted to attract the attention of higher officials of MTNL Delhi on the above subject that some of their customer care executive at call center using unethical...

i have deacativated my caller tune in april 2008 but till today my balance is deducted . when i complain about this the reply come as my caller tune is deactivated. i want to ask if my caller tune is deactivated than why my balance is deducted every time. when i enquired about this on customer carew no 1503 they replied that it is deactivbated . complain no: 58400214 on 13th august 2009. when enquired about this complain no they replied that...

I didn't receive my mtnl landline bill and have collect duplicate copy from mtnl office.
And have to pay surcharge for late payment. I also register complaint on 1500(mtnl customer care)
but still no action taken.
tel.no. 22851660...

Respected sir/madam,

I the custy of mtnl[protected] am facing following issue.

I have faced the problem regarding to mtnl's garuda FWP internet connection. i have an windows vista on my computer but their pantech doesnot support vista. so had asked for upgradation/new instrument but they are not providing the insrument with my old no. they are asking me to buy a new connection.

i believe...

Dear Sir,
This is to inform you that while taking postpaid connection of Dolphin MTNL Postpaid i asked from the company to provide the monthly bill on my mail id but now it is almost more than 6 month till now it has not been done.
i have asked many times to customer care to send a copy of bill on my mail id but till now it has not been done....

am broadband user o[censored]nlimited plan599/rs per month.in my residence line became fault. my complain number is 1014 on dated 21 july 2009 and was short out on 04.07.2009 company gave me full month bill without reduction of rebate(due to fault and unavailable service for 15 days by mtnl delhi ) from my monthly bill. Please do needfull and correct my july bill.

thanks



Anjesh Jain
PH 22092208...