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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Last updated Nov 21, 2022
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
141
74

View more phone numbers

Mobile
+91 11 2332 7225
40
31
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 17

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Good afternoon,

Telephone number: 28378202.

Name of subscriber : Mr. Thampi Mani.

Address: C/15, Swagat, Mahakali Caves Rd, Andheri (East)

Mumbai – 400093

I have been a landline subscriber of MTNL for many years, now since I have retired and also due to the Covid- 19, we have decided the cancel the MTNL landline. Since I am staying in Kerala, I had asked my son...
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I tried to pay my mtnl bill online, CA no. [protected] the first time it showed transaction failed and when i tried again, it showed successful. yet i received two deduction messages... the bank shows both transaction successful.

now, mtnl has a notice that says, " MTNL Delhi/Mumbai accept only full-payments; therefore you have to pay the entire bill amount. Also as MTNL accepts payments only against the current bill, you can...
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We would like to disconnect the subject landline 26524614 permanently.
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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    Landline no.[protected] is registered in the name of my mother Smt Asha Jain. Since she expired on 11th July 2020, i wanted to disconnect the line. I have visited the Agripada exchange with a copy of Death Certificate and the instrument to hand over but there was no one to address this issue. I have tried on the toll free number several times but there also either there is a voice message and if i have to tal to the person no one picks...
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    Kindly note that the aforesaid landline number is dead since Nov.-2019 & have also registered complaint at MTNL Vasant vihar, Thane office.
    It was told by your line man that due to cable fault it is not working

    However till date, bill is being raised against my name & as on date outstanding payment of more than Rs.3000/ is created by MTNL but not used by me.

    Kindly check in your system if any call is made since Nov.-19 to till date.
    How come bill is being made against me.
    Hence kindly requested to close this account ASAP as I don't require such connection.
    Contact my cell no.[protected]
    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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      HI All

      Our Internet not working since 15 days we are making our payment on regular basis, but MTNL executive saying that our old dues are pending,
      but we are not used line on that period we already submitted letter to MTNL authority to start our line but line not started we transfer our normal line to FTTH line on Date 24/08/2020 but our line started in the month of march -2021
      we already paid 8 to 9 month...
      +3 photos
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      Hi Concern,
      My MTNL phone is dead from past 4 months and we made a complaints in MTNL office but no body listen.We are regularly paying the rent of the phone every month in fear phone become dead permanently.Called so many times to Shakti nagar exchange and no body listen.Please help to correct the phone or refund my submitted amount of 4 months rent....
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      MTNL line not working from last 2 weeks kindly do needfully we running health service center with hospital thats why lots of problems face our patient. kindly look into matters seriously...
      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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        Our landline broadband is cut off since oct 20 and still we have been receiving bills in full and no one listens to our complaints no one is interested in our complaints mtnl people
        are just telling us to pay bills
        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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          We have been lodging online complaint for the telephone landline no.[protected] that its dead for more than two months. No docket number is received for complaint. None of the person is attending to the fault. We have been receiving only bills for each month for payment and are regularly paying and the last bill is now paid today without any service being rendered. Its this very bad and poor service resulting in many leaving mtnl and those are having these problems unattended by your team. Pl look into and immediate restore the line active. Further please refund or adjust in future bills for the amounts we have been paying since the phone is dead. Pl take on sos basis.
          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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            My MTNL sim has been deactivated due to non usage but I urgently require this number for an official purpose. Kindly help me as to how can it be activated again? Number : [protected]
            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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              My phone is not working for last 1 month
              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                My Landline no 24145840
                my CA number [protected]
                On my name Laxmi Natraj
                at 3/225 Kamla sadan, pro[censored]u bhatt rd. Matunga east
                Mumbai 400019

                is not functioning for past 20 days.

                Pl check the connection

                regards
                Laxmi Natraj
                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                  Tel 24036710 submitted to mtnl for about 1 year passed and still no refund received.

                  Earlier 2 - 3 month before also complained but no reply received.

                  Sion mtnl doesnot accept complain letter or helps in finding out about refund as mtnl noone picks up phone, thinking it is govt co and they are under covid so they can do anything.
                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                    To
                    The Manager MTNL
                    Dear Sir
                    My Phone no. is not working for last 20 days. We tried to Submit complaint online on [protected] and [protected] bur system is not accepting the complaint. Please resolve the issue so that the Phone no. 26216383 should be operational.
                    Thanking You
                    Shiv Kumar Handa
                    Mobile No. [protected]
                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                    Dear Sir
                    My Phone no. 26216383 is not working for last 20 days. We tried to submit complain on 26442198 and 26212198 so many times but is not registering the complaint as your computor system is not working. Please Resolve the issue.
                    Shiv Kumar Handa
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                      Sir/ Madam
                      we had call so many time for the complain of tel. no. 26136161 is not working but no one came know 26136060 is also not working
                      look into the matter as early as possible
                      Thank you
                      For Shri Vile Parle KVO Seva Samaj...
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                      No Net Phone dead
                      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                        16/05/2021
                        To,
                        The Manager,
                        M.T.N.L.
                        Malad (W),
                        Mumbai – 400 064.

                        Sir,

                        Sub. : Landline No. 2881 3995 & 2881 6282 not working since 01/03/21.

                        Ref. : Cancellation of Bill No. MLCB[protected] dt. 05/04/21

                        Our above numbers are not working since 01/03/21.
                        As your complain no. 28812198 was not working we visited Malad Telephone Exchange...
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                        Above phone numbers dead for several weeks. Complaints registered vide complaint numbers 100 and 101 dated 7/5/21 for numbers 26536316 and 26534969 respectively.No response despite heavy bills / charges by mtnl as compared to mobile numbers.Very poor service.No wonder the company is failing
                        Regards,
                        Sanjay Goel
                        [protected]
                        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                          Complain No/ Service No - 79759
                          Complain raised in Nov 2020.
                          Complain accepted on 21 Jan 2021

                          The number has still not shifted to a new residence. It's been more than 5 Months just Playing Bills and cannot use it.

                          Request the team to look into this.
                          +1 photos
                          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                          Hello Team, Complaint submitted on 14th May 2021, Today it is 20th May 2021. No action taken by MTNL.
                          Hello Team, Complaint submitted on 14th May 2021, Today it is 29th May 2021. No action taken by MTNL.
                          Hello Team, Complaint submitted on 14th May 2021, Today it is 14th June 2021. No action taken by MTNL.
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