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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Apr 26, 2024
Complaints 2906
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 30

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T
TKgupta
from Mumbai, Maharashtra
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No service for last 5 days - No response against my complaint

Address:- MTNL Goregaon-West Mumbai

I have broadband connection on 28768066 and I am not getting Internet connection for the last 4-5 days. Personally visited to MTNL office at Goregaon-West and lodged the complaint. One of your Technicians Mr V B Yadav was assigned the job, I have also been contacting him but of no use and no response. Also lodged online complaint and Number is 4250....
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J
jude dmello
from Mumbai, Maharashtra
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Landline phone dead , but faulty Bills are received

My MTNL LANDLINE 28381370 IS NOT FUNCTIONING FOR PAST 6 MONTHS.Complaint No 9864 registered since past 2 months.Bill for september shows zero calls but billing charges Rs 95/-...
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R
Rajmalsjain
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Twice payment of bill on 22/10/2020

I had mistakely payed the bill dated 22/10/2020, landline no :25781456. Ca no:[protected].reverse the amount of rs 264 to the next bill...
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A
ahlawatravi
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Confirmation needed

Address:Mumbai

On Sept 30th 2020 I have surrendered my Tel no[protected] and WIFI connection.
I submitted the Handset as well as wifi router along with adapter at the Goregaon west center .
I also cleared all the bills till 30th Sept 2020 .
My 600/Rs Advance (Deposit) is still with the MTNL Mumbai … so it can be adjusted for the unbilled charges.

My Work Order : 2957/58...
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P
Prashant V. Wagh
from Mumbai, Maharashtra
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MTNL Landline & Broad band service dead since one month

Address:Mahanagar Telephone Nigam Limited, Andheri West - MTNL ... 2nd Floor, Andheri Telephone Exchange, Lallubhai Park Road, Andheri West, Mumbai - 400058.

To MTNL Date 26 Oct 2020
Mumbai
Complaint Reference PVW/MTNL/26714543/20
Dear sir,
This is to inform you that I have been using MTNL services since last thirty years. My landline 26714543 and broadband internet is dead since one month
I have sent mails and personally met Mr. Tiwari Ph 26713388 three times at Andheri telephone exchange, Lallubhai park road, Andheri West, three times personally and lodged...
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My landline numbers 28495567 surrendered and all the accessories was submitted in September 2020 and i am still findling the connection as Active and Bill is also generated...
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Reaching out for urgent help, as my complaints & service requests raised are not addressed for long time.

Below are references of Complaints,
1. Complaint raised about non working on Broadband last week
2. Broadband complaint again
3. Latest Modem Replacement service Request

No response received on anything yet on closure of Broadband working & identification of actual problem. Complaints...
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B
Bms33
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Security deposite refund

My landline numbers 26561584 and 26514025 closed in may 2020 and i am still waiting for refund of my security deposit of rs 3000/...
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G
ganpra62
from Powai, Maharashtra
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Landline telephone not working from last 15 days

Address:Malabar Hill, mumbai

My landline telephone not working more than 15 days, nobody attending complain, docket number also stating complain pending....
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A
Amitminocha
from Delhi, Delhi
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New connection installation not doing

Address:692 chawri bazar delhi 6
Website:Mtnl

My name is Harish chander manocha ihave book a new broadband connection on 15:Oct 2020 my mob.[protected]. My ca no.[protected]. landline no 23240125. Please install my connection immediately I have gone many times to delhi gate sanchar haat MDF office n agm office but nothing happened. Please take some action n install my new connection . My address is 692, main road chawri bazar near jama masjid. Delhi 6....
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I
isafdar
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Line dead since 3 months

Address:4/D, 26, 1st Floor, Pranav C.H.S, Next to Ganesh Mandir, Sector-10, Kopar Khairne, Navi Mumbai-400709

It has been more than 3 months my line is dead, I have sent email in Aug, Sep but not even a reply.
I visited their Kopar Khairne office near Kopar Khairne Bus Depot last Saturday...they assured me someone will visit on Monday, but no one came.
My mother visited them again on this Tuesday, they assured but again no one visited.
I have been paying my bills for a line that is dead for 3 months. Are they going to refund...
+3 photos
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A
Akshat@23
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Empty pole in front of my house

Address:A-34 East Krishna Nagar Delhi 110051

Respected sir,
There's a empty pole of MTNL in front of my house number A-34 east Krishna Nagar Delhi 110051 and there's no connection of MTNL on it instead private operators are using it illegally hence I want it to be removed....
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MTNL landline connection in my Ashok Vihar residence hasnt been working since last few months. We have raised multiple complaints but no action has been taken. We keep on getting bills every month. Now we went to disconnect the bill but they are not even taking our application citing we need pay our bills. Can anyone help on this issue?...
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M
Mumbai18
from Mumbai, Maharashtra
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Modem not working since June July. No response from MTNL

Address:Mtnl Malad West

No response from MTNL MALAD to fix the faulty modem. Half the time their website does not work to log a complaint. I have paid the full amount till the time I used their service. Now I want to surrender. Still no response...
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M
ManojKumar109
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MTNL delhi dead phone and broadband

Dear Sir,

My telephone no 26929056 is dead from last week of September and broadband internet as well as phone is not working

regarding this i have registered complain on 20 October 2020 at office But no action has been taken yet. They give me number of person they come to resolve it but that not come from September to till they said I come tomorrow but it not come

http://delhi.mtnl.net.in/customer/voiceresponse.htmbr...
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N
Nirmala Burges
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Landline NOT working since Sept 2020

Address:4, St. Leo's Road, Bandra (W)

No Progress in My Complaint for a Dead Landline since September 2020. Docket Number 9921.

Many in the area face this problem.
Do they want people to Stop using Landlines.?...
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Address:MTNL Mumbai

CA Number- [protected]
My landline connection is not working since January 2020. I have complained multiple times to the customer care and even spoken with the Regional Manager for my area. She assured me that my connection would be restored, however till date it is not working. The MTNL technicians came to my residence once and did not show up after that nor resolve the issue
I have emailed my complaint to the address on the...
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I have surrendered my mtnl number 27392790 on 24 dec 2019 after paying all the dues and bills and handset to keshav puram branch but i have not received the security deposit amount yet. Kindly get it refunded....
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A
Amitminocha
from Delhi, Delhi
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New connection installation not doing

Address:692 chawri bazar,delhi6.
Website:Mtnl delhi

Sir ihave book a new broadband connection for rs 1298/ on 15 Oct 2020. on delhi gate office. My ca no.[protected]. my landline no 23240125. Line man has come n demand of bribe (rishvat) for installation but I refused to give money so he has not install my connection.please take some action. My contact no.[protected]....
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A
AniketRai123911
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Deposit money not refunded

Hello, i have ordered for FTTH plan on[protected], but i have been told that the connection can not be created at my home, its now october and still i have not received my refund .

Ca no.- [protected]
Telephone no[protected]
Workorder - 328
Amount -2300

i have already given application in Malad West back in august but no responses so far,

I urge you to give my refund as quickly...
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