Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

The above numbers have not been working now for a month. Complaints lodged on your portal get shown a cleared but all are false clearances. No one has checked and no linesman has visited as both the phones are dead
Kindly look into the matter and have the phones repaired at the earliest
Thanks

Ajit kohli
C-9 ground floor
Greater kailash enclave-1
New delhi -110048

The senior citizen landline no.[protected] is dead for over 4 months. Despite several complaints to the local office, call centre, emails to various offices including the general manager even the chairman of the company the matter remains unresolved.

Twice a linesman turned up telling us that mtnl cannot do anything get your electrician to fix up the matter. First time in my lifetime heard that a electrician can fix a mtnl connection, which he obviously could not. Thus remains unresolved till date.

I want to have more capacity in my MTNL email. Have sought them to give that to me but they are simply not responding. I am happy to take my email out, if they let me know that they cannot give me more capacity

I surrendered my mtnl land line no. 22770333 appx one yr back personally in mtnl mayur vihar phase i office. But till date security money not received back.

Kindly refund the same.

Regards

Kishore ahuja

Mtnl not given securty refund
Request for land line security money refund ac no [protected] t. No 26941279 dinesh kumar
32 t sector 8 jasola new delhi 110025
I have disconnect my land line 28/07/2020 kindly send through ess
Icici acount no[protected]
Ifs code icic0001134 jasola vihar
New delhi 110025

Dear sir,

My land line number is 25534349.

I am using mtnl mumbai landline & broadband since 2013.

I am facing no internet problem for last 5 months but it is not resolved.

I have booked complaint several times but every time complaint is closed without resolution.

Please remove mtnl pole as there is no use of it as of now.

In danger condition, could fall (Slope can be seen in pic)

Our street is narrow and pole is consuming a lot of space.

Many vehicles got stuck there and has struck already including my car.

Danger of theft and 1 heist has already been done

Pole location is sultanpur dabas village, delhi 110039
Pole is ahead to raj oil mill

My bank account showed an amount of rs 177/- "to pay" against mtnl. Presuming something was due for payment during the lockdown, i made the payment. Later i recd a bill of about 4000/-

I have made all payments to date, but this amount of rs 177/- is not adjusted. Copy of my bank payment for date[protected] is attached
Thank you
Patrick

I have problem in sim activation while 3 days back we change our sim due to not working to old sim but downline the line 3 days my sim do not get activated & noone reply on custmercare no after regular calls. so bad experince from the company & govt says we lost our subscriber. if service donot provide to the custmers have they claim good subcribers. shame on all people working with mtnl & ministry who give hard earned money of tacxpayers to such people who deserve nothing

I am getting this message:
"thanks for subscribing to desi celeb wallpaper service. You have been charged rs3 you will avail this service for 15 days."

I have never downloaded, used or ever even searched for such services. This is totally unauthorized and completely illegal.

Please disconnect my phone 26311577 installed at 68 friends colony west, new delhi as my broadband has been out of order for more than 2 months. I made several complaints but no action was taken by mtnl. Please refund my security.

Naresh chandra saxena

I have been a customer for the last 40+ years. Of late, i am receiving bills for my landline no which have several isd and domestic calls which have not been made by me and seems someone is using my landline fraudently. I have tried to contact mtnl i mumbai but have been given the run around and there is no one ready to take the complaint and act on the same. I have stopped making payments on this number and will not be doing so till such time the said bills are rectified/resolved. Would request you to please act on this on an urgent basis... Thank you

Sir,
I nisha jain partner (Rishabh international) add. 504 bratan market sadar bazar delhi and 2nd add h. No. 2722 sadar thana road sadar bazar disconnect tel. No. 23624810, 23614810, 23624811.
These telephone balance dues and instrument full and final payment paid
Tel. No. 23614810 rec. No. [protected] dt.[protected] amt. 286/-
Rec. No. [protected] dt.[protected] amt. 569/-
Tel. No. 23624811 rec. No. [protected] dt.[protected] amt. 277/-
Rec. No. [protected] dt.[protected] amt 569/-
Tel no. 23624810 my payment balance in your side rs. 1200
Please stop billing all these above telephones numbers dated[protected]

Please reply as soon as possible
Thanks
Nisha jain

My mtnl dolphin network coverage is extremely poor in my residential building. I face call drop issues and difficulty receiving and making calls.

The network is poor inside the house and i am not able to avail proper mobile service using dolphin (Mobile number [protected])....

Sir, i had made several complaints for non-working of mtnl landline telephone, but it still not working nor any technician visits my shop, so now i want to cancel its connection permanently.

Hi - i have a mtnl connection in delhi university which also has internet enabled.

The current internet plan is obsolete and the speed is extremely slow & limited. I have tried to reach out to mtnl via different ways atleast 10-15 times since last 2 months but have received no responseaction.

I want to get my internet connection upgraded and i have called the customer care, helpline.. Everywhere but no body is willing to respond. I don't have options to get connection from private company otherwise i would have. Can you please suggest & help how can i get my work done from them

My landline has been dead since march 2020. None of their customer helpline numbers connects, there has been no response via email, and yet i have been paying the bill

Complained so many times. Send a man to their office in bhicaji gama also. Have been told that the line is fine. N have not send any technician to check our phones etc.

Ref : telephone no. 22911244
This is in reference to my above mentioned telephone no. Till 28th of july the plan which was activated on my number was n-oyt-s (Sen. Citizen) and the charges for the same was rs. 232.50/- per month with 70 free calls. From 28th july onwards, as per my request my plan has been changed to freedom uld 333. Before applying to the same i have enquired with customer care at 1500 about any additional charges for converting my plan to this plan and they told me there won’t be any additional charges for conversion and installation other than rs. 333/- plus taxes. Now i received my 1st invoice after conversion (Invoice no. Mtnl[protected] dated 08/08/2020).in this invoice there are few extra charges are charged i. E. Misc. Charges – 600/-, accessory charges – rs. 52.47/- which should be removed. Also as per my previous plan 60 calls for 27 days should be free. But the invoice is showing only 10 free calls and rs, 45/- is charged for the additional 45 calls that also should be rectified.

Now this month i have received another bill in that also no credit was given for 100 free calls as it is mentioned on your website (Copy attached.). I am unable to understand why no body is listening to the customer complaints and respond back to the same.

Sir,
The above phone no installed at my residence flat no a/609, radhakunj society, manmala tank road matunga west mumbai 400016 is out of order for a period exceeding a month. I have already lodged a complaint long ago and the same is pending as on date. Meanwhile i have received sept bill also for payment. Since during last month i have neither made a call nor received a call due to non resolution of complaint at your end, you are requested to waive tis bill and not to charge me any amount till phone connection is restored. If this is not possible i am prepared to surrender this phone immediately.
Ca vinayak velhankar