Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

My bank account showed an amount of rs 177/- "to pay" against mtnl. Presuming something was due for payment during the lockdown, i made the payment. Later i recd a bill of about 4000/-

I have made all payments to date, but this amount of rs 177/- is not adjusted. Copy of my bank payment for date[protected] is attached
Thank you
Patrick...

I have problem in sim activation while 3 days back we change our sim due to not working to old sim but downline the line 3 days my sim do not get activated & noone reply on custmercare no after regular calls. so bad experince from the company & govt says we lost our subscriber. if service donot provide to the custmers have they claim good subcribers. shame on all people working with mtnl & ministry who give hard earned money of tacxpayers...

I am getting this message:
"thanks for subscribing to desi celeb wallpaper service. You have been charged rs3 you will avail this service for 15 days."

I have never downloaded, used or ever even searched for such services. This is totally unauthorized and completely illegal....

Please disconnect my phone 26311577 installed at 68 friends colony west, new delhi as my broadband has been out of order for more than 2 months. I made several complaints but no action was taken by mtnl. Please refund my security.

Naresh chandra saxena...

I have been a customer for the last 40+ years. Of late, i am receiving bills for my landline no which have several isd and domestic calls which have not been made by me and seems someone is using my landline fraudently. I have tried to contact mtnl i mumbai but have been given the run around and there is no one ready to take the complaint and act on the same. I have stopped making payments on this number and will not be doing so till such...

Sir,
I nisha jain partner (Rishabh international) add. 504 bratan market sadar bazar delhi and 2nd add h. No. 2722 sadar thana road sadar bazar disconnect tel. No. 23624810, 23614810, 23624811.
These telephone balance dues and instrument full and final payment paid
Tel. No. 23614810 rec. No. [protected] dt.[protected] amt. 286/-
Rec. No. [protected] dt.[protected] amt. 569/-
Tel. No. 23624811 rec. No....

My mtnl dolphin network coverage is extremely poor in my residential building. I face call drop issues and difficulty receiving and making calls.

The network is poor inside the house and i am not able to avail proper mobile service using dolphin (Mobile number [protected])....

Sir, i had made several complaints for non-working of mtnl landline telephone, but it still not working nor any technician visits my shop, so now i want to cancel its connection permanently....

Hi - i have a mtnl connection in delhi university which also has internet enabled.

The current internet plan is obsolete and the speed is extremely slow & limited. I have tried to reach out to mtnl via different ways atleast 10-15 times since last 2 months but have received no responseaction.

I want to get my internet connection upgraded and i have called the customer care, helpline.. Everywhere but no body is...

My landline has been dead since march 2020. None of their customer helpline numbers connects, there has been no response via email, and yet i have been paying the bill...

Complained so many times. Send a man to their office in bhicaji gama also. Have been told that the line is fine. N have not send any technician to check our phones etc....

Ref : telephone no. 22911244
This is in reference to my above mentioned telephone no. Till 28th of july the plan which was activated on my number was n-oyt-s (Sen. Citizen) and the charges for the same was rs. 232.50/- per month with 70 free calls. From 28th july onwards, as per my request my plan has been changed to freedom uld 333. Before applying to the same i have enquired with customer care at 1500 about any additional charges...

Sir,
The above phone no installed at my residence flat no a/609, radhakunj society, manmala tank road matunga west mumbai 400016 is out of order for a period exceeding a month. I have already lodged a complaint long ago and the same is pending as on date. Meanwhile i have received sept bill also for payment. Since during last month i have neither made a call nor received a call due to non resolution of complaint at your end, you are...

This is for your kind attention and requesting your quick action or suggestion to remove a pole which is no more in use since long time. During the construction of drainage by sdmc last year almost all such poles were removed except this one. We are facing severe problems of blockage of drainage regularly because this pole is coming at the center of the drainage. As well as per the norm of new govt rules we have parking area in my house but...

This home line has been down since august 15th and before and no amount of complaints to your nehru place complaint center is working.

Please attend asap.

Ps - fed up with the service writing separately to the cmd mtnl
Address is b 338 first floor cr park...

I already register complain for broadband and phone ten days before but still but still none called me or visited to my place to fix network issue. I am not able to access internet from last ten days

Please suggest whom with now can i connect to fix this.

Complain no -345280...

We have total 18 landvlines which are not working for more than one month. We have registered complaint with docket no 7501 on 11-aug-2020. So far it has not been resolved.

Pl accord priority tovrestore all 18 lines immediately....

My mobile no. Has been deactivated within 24 hrs period since 1st august2020. It is for expiry of kyc. I went to csc centre (thane charai, maharashtra) along with all documents. But it was denied to accept as it was informed that there is instruction for kyc verification. Officer in charge advised me to purchase new sim card to reactivate my mobile phone. But still it is not activated.
Message received through sms and number [protected]...

Dear sir/ma'am,

Our landline no.[protected] is not working since last 2 month.

Kindly look into this and resolve asap.

Regards,
Epso
Fort mumbai...

This is the complaint regarding removal of mtnl pole in area 24/27 west patel nagar due to

1. Parking issues :- the cars are not been parked properly due to the pole. Also people tie their cycles around it, which also creates problems for parking.

2. Inactive pole :- the pole has no mtnl connection and been used by cable operators for their sake

3. Risk of fire :- there is high risk of fire as...