Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Hello, I m Deep Ram,
In August 2019, I have cleared all the dues of MTNL landline and disconnected the service. Till date (October 2020), i haven't got my security money refunded of ₹3000/- which they have promised to return within 90 days of the disconnection of service. Every time i call them, they asked me to wait for few more days. And at the end their number wasn't reachable. Please help me out in this.

My Landline Number is :[protected]
Place:- Delhi
Pincode :- 110093

Kindly note my landline and broadband service has been completely inactive (dead) Since Feb 2020.

I was not successful in booking a complaint through the phone, so I personally visited MTNL Mandvi branch in Feb 2020 to issue a complaint, but surprisingly there was not a single staff member to attend to customers as ALL had taken "voluntary retirement" !!! After that was the unfortunate "Lockdown period" .

Till date my landline and broadband service is dead, but still monthly telephone bills are being regularly generated against my no. even though there has been absolutely no usage of any kind in these past months !!! This is very unjust and unfair.

I request you to please waive off all bill payments from Bill no:[[protected] ] onwards till date / till the time my line is not restored back to working condition .

Look forward to hearing from you and thank you in advance for your prompt and fair action.

Mtl postpaid connection no [protected] not working since last 15 days, pl. resolve problem asap

Hello i am having mtnl dolphin postpaid mobile connection [protected] it is not working since 15 days, all bills paid till date, pl. resolve problem at the earliest

My sim is deactivated in April Due to covid-19
I was unable to activate the sim how I activate my sim again

Mtnl phone is not working last 2 month

I am using the MTNL dolpinno [protected] since the last some years. Now there is a network issue, am unable to get the network since the last 1 month.Previously we used to get the network on placing the mobile near the window, but lately there is absolutely no network, causing a lot of problems as my husband and me are both senior citizens, and during this pandemic we are facing a lot of problems.

I wanted to surrender my connection, connection is of adarsh nagar new delhi c_58 rajan babu road shop number, tel no_ [protected]
my snachar haat is in kewal park they denied and referred me to shalimar bagh from there to shakti nagar then to rohini. In rohini they denied to surrender the connection, many bills are pending, my connection isnt even working since so many months, my financial condition is no good to pay the bills, this was the only reason to surrender my connection, please look into the matter.

I have lodged a complaint with mtnl Delhi on 07.10.20 that the phone and internet is not workingd but no action has been taken by the mtnl my complaint no.is 217.

Mahanagar Telephone Nigam [MTNL] — removal of telephone pole.
Please remove the mtnl pole which is in house no 1092/E, Lohia gali no 5, Babarpur, shahdaraDelhi 110032. This is causing a lot of problems in our home due to parking ... There is no active connection on this pole. There is already a pole exist for mtnl just 10 m away from this pole.
Issues because of this pole:
1. Fire threatning because of clutter of cables on this pole which is used by local cable and broadband operators
2. Theft issue as this is used by thieves to reach to the balconies
3. Space issue as because of this only 2 wheeler can go not 4 weeler
4. Parking issues, as there is no space left because of its wrong position
5. There is no point of having multiple poles within such close proximity of 10 m

Also I had given a written application in mtnl and a Demand draft of 12500 in the name of MTNL Delhi for removing this MTNL pole.. since January 2020 and till yet no working is done...
Pls advise status of my application and when the pole is going to remove.

Residents,
Lokesh kumar
[protected]
1092/E, Lohia gali no 5, Babarpur, shahdara, Delhi 110032

Mahanagar Telephone Nigam [MTNL] — removal of telephone pole.
Please remove the mtnl pole which is in house no 1092/E, Lohia gali no 5, Babarpur, shahdaraDelhi 110032. This is causing a lot of problems in our home due to parking ... There is no active connection on this pole. There is already a pole exist for mtnl just 10 m away from this pole.
Issues because of this pole:
1. Fire threatning because of clutter of cables on this pole which is used by local cable and broadband operators
2. Theft issue as this is used by thieves to reach to the balconies
3. Space issue as because of this only 2 wheeler can go not 4 weeler
4. Parking issues, as there is no space left because of its wrong position
5. There is no point of having multiple poles within such close proximity of 10 m

Residents,
Lokesh kumar
[protected]
1092/E, Lohia gali no 5, Babarpur, shahdara, Delhi 110032

Since 1sy august 2020 we are unable to use the services. We are receiveing bill for monthly charges.

Kindly get mtnl no 2413 4069 land line in service to enable to use the service.

Mtnl no 2414 5530 land line and broadband is going frequently dead i am unable to use the service.

Please make it workable and usable mtnl no 2414 5530 land line and broadband to enable me to use the service.

Since 1sy august 2020 we are unable to use the services. We are receiveing bill for monthly charges.

Kindly get mtnl no 2413 4069 land line and broadband in service to enable to use the service.

Sir,
Mtnl
Sh r n singh
Gm

New delhi

Sub: landline phone not working tel no. 23539080

I nisha jain partner, rishabh international, 2722 sadar thana road sadar bazar delhi-6
Last three months my tel phone no. 23539080 is not working, so many times complaint through by phone or my office person personally complaint visited your idgah exchange office (Agm) mr. Kumal.

Please i request you as early as soon, my complaint solve immediately

Thanks & regards
Nisha jain
[protected]

Hello. My name is monica sawant. I have closed my landline mtnl in january 2020. I have also submitted the letter of closure of my mtnl landline n the deposit to be return back. Now it's almost 1 year i have not received the deposit for the same. I had also mailed the same for multiple times and called for the same. But no response received. My landline no. Is 25830236. I hope to receive a positive response for the same. Thank you

I am having a landline connection no is 22445766.

Which is dead from the last 4.- 5 days. Due to cable cut from the pole and no line man had visited till the time.

I filed a complaint on 22442198. Complaint number is 80 dated 26/09/2020..,..

Also try to provide me new phone set, i visited the complaint center at laxmi nagar, they had given me an old repaired phone set...

I would like to request you. Kindly resolved the issue asap.

I would be very thankful to you

I have lost my mobile on 30.09.2020 Bearing JIO and MTNL sim [protected]. between 9: 00 PM and 9.10 pm around skv Rajnaga-1 palam colony new Delhi.
Cannot get through to 1503 or any MTNL number and they have no provision for an online complaint or procedure in this matter. I have made online complains to crime branch on the same day.
So lodging complaint here. Need number to be blocked and to be issued a same sim number.

Hi Team,
Since MTNL-DOLPHIN is not able to provide Network and Data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message
"UPC can not be generated for the reason:
1.payment outstanding
2.there are subsisting contractual obligations with your service provider."
I have cleared my all the bills of MTNL-DOLPHIN, though I am not getting UPC code.

My landline number stopped working on 7th July 2020 and i am writing this today on 1st October 2020.
The internet too associated with this number is not working.
It has been almost 3 Months but no action taken and the customer representative at call centers do not give proper answers and ask to wait it out, whilst I am already paying my bills for these months.

Facing major inconvenience as this is business number and i do not get orders as well d not have internet access which is essential for my business.

Please help.
Complaint number(docket number)-: 980 & 3361

Regard,
Jitendra Karia