Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I'm having issue while registering my sim card on network n showing problem and not able to use the sim
Please help me out cause i guess my sim card got off or something. I had also done recharge to check whether it is working or not but it successfully recharged on registered number so help me out asap.
Regards....

I, had surrendered my mtnl connection in december 2018. But yet i have not received the refund. Mtnl vakola santacruz east division....

Lodged e complaint. After 10 days they send a sms stating complaint resolved. Again complained. This is for last 1 month. Mtnl vashi....

Dear sir/madam,

Internet connection never works, 90% of time which is causing a lot of inconvenience, we are not getting proper service at all. Inspite of paying 1400 rs per month have to use hotspot from mobile.

Kindly request you to urgently look into it. Mtnl landline number is 24302365 and my mobile number is [protected].

Regards,
Ruchi...

I recharged my mtnl number - [protected] for rs.50 on 5th july (Reference number[protected] at 8:21pm.
Without any activity done on this number, rs.17 has been deducted (7 and 10 separately) in last two days.

Can you please credit back the amount as there has been no activity from the number....

This is regarding our broadband service, its not working since 5 months and we are continuously getting the bill for same, visited the nehru place office delhi personally still there is no change.

Phone number:[protected]
Registered name :- pd gupta...

My trump sim card shows puk locked. Contact operator...

Ca no on bill is fake. It is not actual number. There is no procedure of closing connection online.in this covid 19 situation mtnl expects people to come to theri office and get corona infected!! I have to close broadband that is not working for last 5 years!! In this country of 140 crore population there is no online facility to close account.in other countries (Developed) it all happens online. Grow up mtnl!!! World is talking about digitalisation...

I had complained about my sim to activate it, the mtnl did nothing and marked my complaint as resolved which is not true my complaintwas never resolved.
It is an emergency i would appreciate if you activated my sim card...

Dear sir, i hereby request you to kindly disconnect all services for my telephone no. ([protected]) (Consumer no. [protected]) with an immediate effect. Kindly note, further billing will not be paid by me from the date of submission of this application along with depositing modem and accessories/instrument because last 6 month our internet services disconnect from your side (January 2020 to june 2020)
Name - rajveer singh
Address-i-6/66...

Phone is not functioning...

I have taken wi fi connection some years back. Since last many months, despite repeated complaints, no heed was paid. Ultimately, i decided to surrender modem nh. O.150m wireless 26736007, make: binatone, model no. Dm 856 w

For this purpose, i call juned on your versova exchange 0n 1st of june 2020 but no staff was found attending office due to lock down. I once again called at the said office but found the same thing again....

On june 10th 2020 i paid rs.1781 for tel no. 27666317 in the name of aniruddha banerjee and rs.207 for tel no. 22723073 in the name of susmita das from my telephone number 22723938 via internet banking. The bank statement shows the amount is deducted but mtnl still shows these are unpaid.
Please resolve fast...

On 15th june i paid a payment of rs.1792 for tel no. 17666317 and rs.207 for tel no. 22723073 through internet banking. My sbi account shows that both amounts have been debited but the mtnl portal shows it as unpaid. I tried to call 1507 but the call did not materialize....

Ref: tel. Nos.: sadanand: 23001232 & 27843144
Sujata : 23072279 & 23003144

We hereby regret to bring it to your notice that the security deposits were not refunded in spite of repeated reminders and personal visits to the concerned telephone exchanges.

Our concern:
1) we are senior citizens and closed our offices in mumbai and navi
Mumbai.
2) due to covid protocol we are unable...

I have been ported from mtnl to idea network for mobile no. [removed],
Before locked down sim stopped working so i visited nearest idea customer service they said that sim again got back to mtnl told us to check with mtnl customer care. Once i visited mtnl office before lockdown so they said to come on saturday after that lockdown came. Today i visited again mtnl office but sim card department people are not into working....

We have paid advance deposit of rs 2500 each for our tel # 26407783 &26407784 in march 2020 detail as under

Tel # 26407783 amt rs 2500 pd on march 2, 2020, cheq# 433851 drawn on
Hsbc mumbai. It was cleared on mach 21, 2020

26407784 amt rs 2500 pd on march 2, 2020, cheq# 433852 drawn on
Hsbc mumbai. It was cleared on march 16, 2020 our bill for april, may june is not credited and we got notice...

I have surrendered my landline 24051510 on 29.11.2019. I am following up for refund of my security deposit...

My dolphin sim shows invalid when i call, i want to activate it, i also sent an email to [protected]@mtnl.net.in,
I would like to know till when can my sim be activated as it is urgent....

Internet is not working since mach 15, 2020, i have registered complaint many times. No action has been taken until now.

None of the contacts provided in "http://selfcare.mtnl.net.in/" are working.

Absolutely no response from any one. But they did not stop generating bills...