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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Last updated Apr 26, 2024
Complaints 2906
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 42

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Address:New Delhi, Delhi, 110005

I complaint many time to karol bagh sdo[protected] and gm office also but nobody solve my problem and not take it seriously so i want quick action about it.
Mtnl office where i complaint i. E.47, pusa rd, block 9a, wea, karol bagh, new delhi, delhi 110005

My landline no. Is[protected]
Address : e-16/773, gali no.2, bapa nagar, padam singh road, karol bagh, new delhi....
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N
NAGESHWAR M.N.TIWARI
from Mumbai, Maharashtra
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without any reason they disconnect my mtnl line one by one

Address:oberoi hotel and resort, 400021

Reminder-4

Thank you,
Nageshwar tiwari
Telephone consultant
+91-[protected]

From: nageshwar tiwari
Sent: 03 october 2019 08:10
To: 'jaya sabnani'
Cc: '[protected]@mtnl.net.in'; noel alvares; sanjay rane
Subject: re: mtnl lines are discontinue by mtnl

Reminder-3

Thank you,
Nageshwar tiwari
Telephone consultant
+91-[protected]br...
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P
Prep
from Mumbai, Maharashtra
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fraudulent deduction by funbazaar on no: 9969403993

Address:Mumbai City, Maharashtra, 400050

On my above said no., i have sent sms to 444 to stop data. The phone is not a smart phone, yet rs 7 have been forcefully deducted by mtnl for funbazaar without sending an activation request by otp.
This has happened on 2 occasions before also. Please credit my account with the rs 7 which has been deducted & stop this service immediately. Else will have to take up this complaint with the consumer forum. This is a big fraud. I expect...
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P
Pranshul#87507
from Agra, Uttar Pradesh
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refund of deposit

Address:New Delhi, Delhi, 110088

I surrendered my telephone no [protected] in june 2019 along with instrument, routers adapter and paid lasted bill copy at shalimar bagh, delhi. Security deposit was to be refunded within 60 days time. But till now, i haven’t received. Please do the needful for getting the refund at the earliest. Yours faithfully, laxmi mittal
Mobile number: [protected]

Regards
[protected]@ymail.com...
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P
Pngbpg
from Mumbai, Maharashtra
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bill paid twice

Address:Khetwadi 9 th lane, Mumbai City, Maharashtra, 400004

Ca number [protected]
Bill dt 7/8/9 for an amount of rs 1151 accientally paid twice.
First by cash and then by bank auto payout.
However i have not received the credit for the same in the next month
I. E 7/9/19.
This bill too has been paid by me.
In today's digital world when everything is online
Mtnl mumbai does not reflect such auto bills payments.
Neither do their website have...
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S
sjbasak10
from Mumbai, Maharashtra
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poor / no signal of mtnl receive for mobile

Address:43 Mazagon Dock Officers CHS, Amrut Nagar, Ghatkopar West, Mumbai City, Maharashtra, 400086

I have 4 mobile sim card for me & my family. For past one month we are getting extremely poor or mostly no signal of mtnl receiving at home to operate our mobiles. We are unable to operate banking operation to receive otp as well as various other functions from home. It has become almost impossible to communicate with anybody in case of emergency for senior citizens like us.
Our land line number 25008185 is also not functioning. It...
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V
Vijaykumar Chaudhari
from Chandigarh, Chandigarh
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broadband speed @0.02 mbps against planned 10 mbps

Address:400068

I am using MTNL Mumbai Tariff Plan: BB-800-10M-Combo, but over last week or so having issues with Internet services speed. Though multiple complaints are launched the issue is worsened with the work instead of resolution.
Complaints for MTNL Mumbai : 7759 dtd. 8-9, 3710 Dtd. 13-9, 2122-Dtd.14-9 are not resolved.
There were similar problems and it takes ideally 1-2 months but the hefty charges are not reverted. In addition, while...
+4 photos
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M
Mukesh Gehani
from Mumbai, Maharashtra
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2nd level family pension

Address:Mumbai City, Maharashtra, 400053

I request your honour to come to my help to get start the pension of Mr DEEPAK TECKCHANDANI (Son of Smt Sunita Teckchandani) a mentally challenged boy unable to do any activity on his own

My sister Smt Sunita Teckchandani a pensioner of MTNL MUMBAI PPO No. 33709 Pensioner code [protected] expired on 12/9/2018 leaving behind her only son DEEPAK TECKCHANDANI who was maintained and looked after by her ( physically, financially,...
+1 photos
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A
Ashok khandwe
from Mumbai, Maharashtra
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wifi speed slow and no change in plan made.

Address:vashi, Mumbai City, Maharashtra, 400703
Website:mtnlmumbai.in

I have been requesting them so many times lodged complaint to mtnl about my plan change but they just say they will do today itself but nothing happens. I have rs 800 6 mbps plan but i get hardly 1 mbps so i told them to change to 8 mbps or 10 mbps but they are doing nothing. How many times should i have to call them and ask them to do it. I cannot even play youtube videos properly. They are just saying they will do it till evening and this...
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S
shilpasalia
from Mumbai, Maharashtra
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new landline application status

Address:Mumbai City, Maharashtra, 400019

Dear sir,

We shifted from shivaji park to matunga east and we applied for new land line premium number which available and we paid for that.

To taking land line is only one purpose that my parents are 70+ years old and for them mobile operation is difficult. We all are working and they stay alone at home.

Today is 25th day of applications. Post 10 times visited to wadala mtnl officer mr. Chape...
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J
jatiin.minocha
from Hyderabad, Telangana
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mtnl pole which is causing a lot problem

Address:33/9 East Patel Nagar, New Delhi, Delhi, 110008

Please remove the mtnl pole which is located on the back side of our house 33/9 east patel nagar. This is causing a lot of problems. There is no active connection on this pole. There are already poles for mtnl in every 10 m away from this pole.

Issues because of this pole:
1. Fire threatening because of clutter of cables on this pole which is used by local cable and broadband operators.

2. Theft issue...
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J
jeevan Chandra Naithani
from Noida, Uttar Pradesh
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mobile no. 9968605096- & a/c no. 111459776: request for permanent closure of phone

Dear sir

With reference to my mobile no. [protected], i am not using this mobile since last almost 2 years and the same has been discontinued by mtnl also.
I received bill dated 7th aug'2019 with a total outstanding amount of rs 2461/- and the same was received by me at my address by post almost after 1 month on 4th sept'2019.

Now, as i normally do not stay at my present address, i have no need to continue...
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A
Ankit R. Singh
from Delhi, Delhi
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wifi internet is not working.

Address:Air force Station New Delhi, Race Course, New Delhi, Delhi, 110003

I have complaint approx 20-30 times for not working wifi internet properly but there is no action taken by the mtnl janpath. Still waiting for service. Why should i pay the bill if i am not able to use the internet. My telephone number is 23019311 and consumer number is [protected]. If they can't resolve my problem then i want to close my wifi internet....
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Nilaksh Verma
from Mumbai, Maharashtra
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mtnl pole removal

Address:A-19 chanderlok street no.1 shahdara delhi 110032, 110032

Hi sir,
This is to inform you that there is a pole from mtnl in front of our house which now has no active connection attached to it. The pole is touching our first floor balcony which triggers the threat of theft at our home. Secondly, our garage door does not opens as the same pole comes in its way. I would request you to please look into this matter and remove the pole as soon as possible.
Location: a-19 chanderlok street...
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A
Atin Tyagi
from Mumbai, Maharashtra
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pole removal request

Address:A-21, TAJPUR VILLAGE, NEAR GURUDWARA,BADARPUR, New Delhi, Delhi, 110044
Website:[email protected]

Please remove the MTNL pole which is near our house A-21, TAJPUR VILLAGE, NEAR GURUDWARA, BADARPUR. This is causing a lot of problems in our society. There is no active connection on this pole. There is already a pole exist for MTNL just 20 m away from this pole.
Issues because of this pole:

1. Theft issue as this is used by thieves to reach to the balconies
2. Space issue as because of this no vehicle can go...
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J
Jnk1951
from Mumbai, Maharashtra
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dolphin mobile data service

Address:MTNL, 4th Floor, Telephone House, V S Marg, DADAR WEST MUMBAI - 400028, Mumbai City, Maharashtra

Data pack of rs. 99/- was activated on 21st april 2019 (Request no. [protected]) with confirmation that the same will be deactivated after 30 days i. E. 20th may 2019, automatically. As a precaution on 21st may 2019, i called up 1503 wherein i was confirmed orally that the same will get deactivated.

I have been billed rs. 33/- for april 2019 and rs. 99/- for may 2019. Request you to credit the excess charged along with gst in...
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R
Radha menon
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non functional landline

Address:400103

Our landline no 28908698 is non functional since the past 4 months. Various visits and contacting the officials have yielded no results. The bill is being paid regularly. Officials are not all co operative and make you run from one desk to another. This kind of treatment is not expected from them. My parents are. Old and my father is not very conversant with mobile phones. They are alone at home and in case of an emergency there is no way...
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A
Atul Gangrade
from Mumbai, Maharashtra
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instruments need a replacement with cost

Dear sir/ madam,
This is regarding our MTNL[protected] and[protected]Telephone instruments they are not working properly, There is always disturbance in the line and phone calls disconnects by its own.
We have logged a complaint in MTNL, As per MTNL technician they have checked all the connection and they said everything is ok.
As per them our both the instruments need a replacement.
For getting a new instrument...
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William Tauro
from Mumbai, Maharashtra
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no response

Address:202 MANSI PARADISE 2, KALPANA CHAWLA ROAD, I.C COLONY, BORIVALI WEST., Mumbai City, Maharashtra, 400103

From last one month I have been constantly complaining about no internet connection on my MTNL NETWORK however, I am getting messages as complaint resolved with no action being taken.
Some of my complaint numbers are 1636 and 351.
I hope this message reaches some genuine sincere officer who will help resolve my issue.
I feel helpless as the customer care is very insensitive to our problem....
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A
AjayPr
from Delhi, Delhi
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dead landline

Address:8, Nutan Alka Society, Relief Road, Daulat Nagar,, Santacruz - West, Mumbai City, Maharashtra, 400054

My landline telephone number 26605983 is dead since july 28, 2019.
Have registered complaint 3 times as under also called mtnl number of time during this period.

Docket number - 8418 dt. 31.7.19
Docket number - 7788 dt. 07.8.19
Docket number - 3387 dt. 13.8.19

Please look into this and repair immediately

Ajay pradhan

Mobile - [protected]...
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