Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I have a dolphin., delhi, postpaid number [protected]. L
It works hardly for 10 hours in a month and for the rest of the time it is "emergency calls only.'. Same is the case with its 3g services which never work.
I complained several times to 1504 but no use.
I do not get any hard copies of the bills. Even the soft copies of bills are received ver lage

I am really fed up and wish the mtnl to get privatised....

I have been using dolphin mobile service of mtnl for several years. Account no.[protected]. My mobile bill has never exceeded 500 rs any time. Suddenly in jan 2019. My bill is showing unreasonably inflated amount of rs 7976. I was asked to pay this amount by 22/2/19else the phone number would be suspended. My phone was suspended on 22/2/19 i was asked to pay at least4000/ so phone would be connected which i did.. On enquiring i was given rediculous...

My landline no 27428494 is dead since more than 20 days. I have registered a complaint on 2/02/2019. Since then no action has been taken. Such an awe full experience with mtnl. Same old poor services. After raised so many phone calls also nothing has been done rather my call has been put on hold for long 15 minutes and people are gossiping about their office parties....

,
The chief branch manager
State bank of india
Main branch
Aklera jhalawar306033
Subject: issues with refund my money

Thank you for contacting phonepe!

Regarding your query, ticket no: 43297883, we would like to inform you that we have received a confirmation that the amount of ₹ 5000 on this transaction p1811300715148914608366 has been credited to the receiver’s sbi...

Dear sir
My telephone number is 27700499
Cuistomer number is [protected]
I was looking at my credit card statements.in the month of june 2018.
There are two debits of rs 944. One debit is on 27.6.2018 and one
Debit is on 28.6.2018.
In the earlier months too there were more than one debit but i used to
Get a credit in the statement immediately.
But for the month of june i have not got...

Our landline no.[protected] has not been working since days. We have registered complaint also complaint no. (3012) but till date no one has turned.. V. Disappointed with the service provided.. If the landline does not start today i would escalate it further.. We do not get proper feedback when we call on customer care as we get revert that your complaint is already registered giving us the complaint no. Pls address customer complaints...

I have paid my bills two weeks back for two landline numbers but both the lines are dead. What is the point of having a telephone then? Tried calling mtnl helpline and they gave me a number to call. I called more than 100times but no one picks up. And thats the guy who turn on my telephone line in my area. This carelessness in todays world is shameful and extremely bad for business....

I am a govt employee and i have been provided phone by the govt. money is deducted from my salary. I am getting sms and every day lot of money is deducted from account for subsriptions like MANTRA and many more. MTNL is a govt institution. But there if no remedy. When i call customer care they either dont pick phone or show there inability to stop such services.

Please refund all my money for these unsolicited messages and...

My landline number is not working since 3 months. Despite repeated attempts to the mtnl office and numerous calls no one seems to look into the matter . All the customer care numbers mentioned on the site are useless as no one picks up the call and the phone is busy the whole day . On personally visiting the office we are told to simple disconnect the line or wait for the problem to get resolved . It’s a matter of more than three months...

We are a partnership company and past 6 months we are struggling for a stable internet connection. We have made regular complaints, sent written complaint letters and personally visited to mtnl mumbai office to inform our grievances. But the end result is that the connectivity problem is solved for time being and again on the same day itself the disconnection starts off.

The probability of disconnection is so high that we cannot...

Broadband service for my mtnl mumbai phone 25559213 is only giving 0.5 mbps whereas my plan is for 8mbps. There are also frequent disconnections. Clearly the department is not equipped to provide services. I have to spend a lot of my time submitting complaints and talking to mtnl mumbai folks and it all ends up in peril.

There is no issue whatsoever in my line as my address is very much accessible. So it appears it is just...

Please stop my funbazaar subscription and return my money. You have been charging me for this without my consent and that is just unfair and unjust. Cancel this subscription immediately. 3 rs has been deducting from my account for so many months now. Stop this. Return my money as i have just found out that you have been unjustly taking my money, and in good conscience should return my money back to me. Just do it immediately and stop the...

Our company landline phone[protected]Ca no. [protected]) has been dead for over a month now. Our company office is based at new aruna nagar colony. Last time a friend of mine called to complain but mtnl representative said their server has been down but how long can that be. It is over a month now. Strangely the bill came on time and with a due date for payment!

Utter disaapointment!! I am complaining for a quick look into the...

Please remove the mtnl pole which is in our a1/53a mohan garden, uttam nagar, new delhi -110059. This is causing a lot of problems in our society. There is no active connection on this pole.
Issues because of this pole:
1. Theft issue as this is used by thieves to reach to the balconies
2. Space issue as because of this only one 4 wheeler can go and causes jam and fights
3. Parking issues, as there is no space...

My phone is dead from last 6 months. I booked the complaints online several times & personally mat to chief engineer / deputy chief engineer at matunga office office today is 19-1-19 nothing is done up till now. The service provided is very poor. Previous 6 months regularly bill is being generate with "0" calls. At least we should know up to which date it will be solved.
I will be very great full to you if it is solved today....

I have been experiencing problems with my internet connectivity since very long. The last two complaint numbers are 8421 and 2838. There were many more before this.

I am regularly paying my bills but the service i get in return is pathetic!

To add to this, your senior officers are very unresponsive! I have been trying to call your senior officer whose phone number is [protected]. Once he kept me on hold for around...

Our phones in colaba area have been dead and / or cross connected since over 10 days. No amount of complaints and calls to the gm and dgm office as well as emails to all the known ids of the department has worked. People are suffering and the mtnl staff is just keeping quiet.
This is an absolutely disgusting situation and something must be done to improve the services. The dgm office gives the mobile number of some line man who never...

Dear sir,

Our two mtnl lines is not working.

[protected]Line is dead)
[protected]Its is fax line neither receiving or we can send fax)

We have give complain, but still issue is not resolved.

Yeoman marine pvt ltd
Plot no d-168, midc, ttc industrial area
Road no-25, nerul (East),
Navi mumbai – 400706
[protected]...

Requesting u to remove an old pole which is not at all used for telephone connection at all in our street that is creating a mess here.. A number of private internet service providers, television connections and others are hanging there wires and boxes on it and now it has become a web here.. Kindly look into the matter and remove the pole asap...
Address - raja puri, uttam nagar, new delhi-110059 near pathak nursing home....

The telephone at my home is dead since september 2018 due to some break in cable and uptill now (I. E. On[protected] i have registered complaint for exactly 131 times still no action has been taken on that. Whenever i go to the mtnl office in najafgarh, the sdo is not in his seat and whenever is available on phone is misbehaving all the time using abusive words no matter if my mother is on the phone or my aunt or any gents. I want to register...