Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

The company charged me for no service at all for entire four months. I had a balance of rs 200 in my sim card when the service stopped (during my exams). It created too much hassles for me being a girl and an outstation student who falls sick now and then and without a Aadhar card. I have suffered a lot. The company is so reckless. Now, the only message I am getting is regarding recharging. Where did my 200 go and where is the network?!!...

My name is Nikhil Makhija my mobile no. is [protected]. I am suffering from funbazaar [protected]@5 service. I did not activate this service. Company activated forceiby. And they are charging 5 Rs every three days for many months. Many times i called at customer care but they did not do anything. I sent msg (Stop) to 155223 but could not get any reply. I am in trouble please help me. Please do the needful as soon as possible thanks...

My name is S R Shankhala my mobile no.[protected]. I am suffering from funbazar [protected]@5 service. I did not activate this service. Company activated forcely. And they charged 5 r's beetveen every three day, s. I am suffering it for 6 month and mtnl deducted my lots of rupees. Many times i call at customer care but they people did not do anything and many time they cut my call. I send msg (Stop) to 155223 but could not get any reply mag. I...

Broadband services on 28471530 is disconnected frequently since last 20 days and on regular basis complaint is being booked on 28472198. However on daily basis the complaint is being closed without resolving the issue. My efforts to speak to Mr. Yadav DGM on 28475000 also couldn't fetch any solution. In light of the above May I request you to kindly DISCONNECT MY CONNECTION PERMANENTLY IF YOU CANT GIVE ANY SOLUTION. The services of MTNL has...

To

MTNL, MUMBAI

SUB:complaint regarding inefficient and unprofessional service related to landline/broadband NO 23706116.

Dear sir,
I the undersigned, Mr.Imran S.Pathan do hereby bring some facts to your Notice for Immediate and Necessary Action as under:
I say that I am facing severe problems due to regular problems in your connection of landline and Broadband.
I say...

Since last six months my land-line is dead. I was lodge many times complain through 198 but the message i got is your complain has been attended. My last complain no is 154 dated 10/07/2018. I would like to bring to the kind notice to the official of MTNL that i have paid rent to the Company without using their service as my land line dead. I have called many time to the MTNL technician but he never received my call it shows that MTNL has...

Dear sir/ma'am,

With due respect this is is to update you that my telephone number[protected] is not working and seems to be dead since 1.5 months. As checked, i found someone or somehow the wireline is being deattached from the mtnl board.

For this i have lodged a complaint in mtnl app so many times since a month but everytime it is useless. I believe complaint lodged in the app is getting ignored. I too...

I have made online payment of rs 2200/- on 29.06.2018 to keep sufficient balance so the sim keep on working without interuption. But even four days passed and the amount is not reflected in balance. I have recieved message to make payment as my balance is zero.
I m enclosing screen shot of proof of my submission
Please look into n initiate action...

Respected sir mam,

This is to inform you that our telephone line is dead from last 3 days i have logged a complaint day before yesterday nut none of your team member is bother to resolve my issue even i have logged a complaint yesterday also but unfortunately still no one visited or bothered to resolve my issue is this is the service which you guys provide to your customers pathetic service from you disgusting.
br...

This is to inform you that my broadband connection is not working. Have made repeated complaints on ivr menu and have also called concerned local mtnl officials. But there is no permanent solution. The problem is solved when the linesman comes and broadband works for 1-2 days, then again broadband stops working.in a month the broadband is working at the most for a few days. Majority of the time it is down. Despite no service i am paying monthly...

To
The general manager,
Mtnl, new delhi.

Subject :- regarding disconnect of only broadband connections

Respected sir,
With profound respect and crave liberty i beg to state the following few lines for your kind consideration and favorable action please.
I am vinod kumar so late chhatr singh this is my
Ladline no[protected]
Ca no - [protected]
I want to disconnect...

My name is yaman singh, my mobile no. [protected]. I am suffering from funbazar [protected]@5 service. I did not activate this service. Company activated forcely. And they charged 5 r's. Mtnl deducted my lots of rupees. Many times i call at customer care but they people did not do anything and many time they cut my call. I send msg (Stop) to 155223 but could not get any reply msg. I am in trouble please help me. My mobile balance is still deducting...

Please remove the mtnl pole which is in our c4b 143 janakpuri new delhi 110058. This is causing a lot of problems in our society. There is no active connection on this pole. There is already a pole exist for mtnl just 20 m away from this pole.

Issues because of this pole:
1. Fire threatning because of clutter of cables on this pole which is used by local cable and broadband operators
2. Theft issue as this is...

The mtnl manager
Nabi karim delhi-110055
Sir,
I want to say that my landline no is[protected] is 20 days
Ago it is dead i was complain your complain no-197 but
Your excutive is not visit.
After 5 days i reapet complain but any excutive is not visit
Third time i complaint your area manager mr. Anil sharma
But his not attempt the my call 2 time third time he is attempt to my call...

Dear sir/mam,

My phone is lost yesterday so i want block my sim as soon as possible. Please take a quick action on it my no is (Mtnl) [protected]. U can contact me on my mail id [protected]@gmail.com or in [protected]. The sim is registered with b. S bisht.

I have call you several times but customer always rejected or hold my call for 15- 20 minutes and then just then they cut the call. Really all my banks...

I got the following msg on 14/05/18:

"thank u for subscribing desi celeb wallpaper service. You have been charged rs.20 you will avail this service for 15 days"

I never subscribed for anything. When i called the customer care, they told that my number is not showing there and that i need to contact sanchaar haat. At the sanchaar haat they said that they can't do anything and that i have to talk to customer care....

I have submitted the modem and landline set on 30th jan 2018 and not yet received the security deposit amount.. When required they also deducted next month plan amount from my security amount of 2000. They said they have issued check of 850 only which is at first wrong and that too i haven't received yet... I am shifting from my current place in 5 days... Don't know how to collect my correct deposit amount from them....

Respected sir/mam

We have taken the new connection of broadband mtnl in the month of april, 2018 but till now the broadband is not working. Due to this i am unable in the working of school work. Kindly do the needfull as early as possible.

Thanking you,
Yours faithfully,
Upma gupta
Principal
J. V. S. D girls sr. Sec. School
D-2, link road, karol bagh,
New delhi-05...

I kishore chhabria having mtnl no 26239406 and my ca no is [protected]. My phone is dead since 26th of march 2018. After nearly every alternate complaints my phone did not start. I visited mtnl lallubhai park office on 3rd may 2018. Mr. Pawar was present and he said that mr patel and other linesmen were on leave and showed inability to start my phone. I gave a letter for complain for rebate for the month of april as full month the phone was...

I had applied for installation of landline phone under general category @mtnl - sion office vide application no.[protected] dtd. 23.02.2018 under subscriber no. [protected]. I was immediately offer the number 24010668 and was assured that the phone will be installed in next couple of days. After continous follow up i was told after 3 weeks that there were shortage of staff, and the installation of wire upto my house was not there. I had no...