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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Mar 12, 2024
Complaints 2904
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 56

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S
Sunil Sanadhya
from Mumbai, Maharashtra
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mtnl broadband. not working from past 5 days.

Address:400097
Website:MTNL

My ca #[protected] & telephone # 28838498. Broad band services is not working from past 5 days, registered complaint many times even called customer care, they always say there person on his way, but still no one came.

Also please note since sevices are out from past 5 days, why should i pay rental for these 5 days, these days rental should be deducted from my month bill....
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P
pankaj_gupta09
from Guwahati, Assam
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landline/broadband connection no.26000464 dead since last 11 days

Address:Mumbai City, Maharashtra, 400054

I am having landline/broadband connection no.[protected]. This connection is dead since last 11 days and a complaint has already been lodged on 11.08.2017 (Docket no.9955). However, no action has been initiated by mtnl for redressal of this complaint. Even personal visits have been made to mtnl khar exchange office, but they are expressing their inability to help.
This is really a sorry state of affairs, when our prime minister is...
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R
Rathna Rao
from Mumbai, Maharashtra
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illegally charging from my phone for wallpaper service

Regularly i am getting this sms from mm-oneind
"dear customer, your desi celeb wallpaper service will be renewed on[protected] and you will be charged rs25 valid for 25day. To stop send unsub blw25 to 52020"

I never opted for this service and deducted unauthorized amount from my account. Can you please look into this matter to stop all illegal servies which has bee activated.

Thanks
[protected]...
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M
Mannoj Shah
from Pune, Maharashtra
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ecs not getting done

Address:Mumbai City, Maharashtra, 400012

My two tel land line 23726532 and 23734644 ecs getting done from last 5 teras from last april 2016 it's stop i personally gone to mtnl mazgaaov exchange meet mr amit soham head of account he always ask some paper which i given 3 times. He no bother for us. Today still he say same i am discontinued ecs. But request do some action on him or educate him he never call in last 1 year to solve this....
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R
RG7
from Delhi, Delhi
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mobile balance deducted every time I recharge

Address:New Delhi, Delhi

From last 7 to 8 months, a deduction of rs.2 is being made from mobile balance
(Mobile no.[protected]) towards subscription of service 'naughty jokes weekly' for which i have never ever applied. I am receiving sms from md-upower every alternate day and when i try to unsub as per sms, the same gets rejected costing me rs.3 per sms. I have contacted over 1503, 1909 but of no result.
Mtnl customer support don't even understand...
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M
Makwana Makanwala
from Mumbai, Maharashtra
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excess billing for dolphin postpaid

Address:400051
Website:mumbaimatnl.in

I am subscriber of Dolphin post paid from beginning of company- Dolphin by MTNL Mumbai.
I had received msg that my data usage of July, 17 upto 18/7/17 is 48.2184 MB in morning & 2559.8688 MB same day evening & upto 25/7/17 is 3070.6681 out of free data:1024 MB, INTL: 0MB.
I had received shocking msg from co. that your bill of July, 17 is 11, 106/- on 31/7/17, before I received msg on 22/7/17 unbilled usage till date Rd.8, 798/-.Yet...
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P
Prakash Tilia
from Vellore, Tamil Nadu
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dead mtnl phone

Address:400078

The phone no 2506299 - is dead since last 10 days.in spite of frequent followups and contacted at bhandup - mumbai exchange contact no. 25686060, no one is attending the compliant which is very frustrating now.
I have used self service portal initially but no use then i have call service center twice they ensured that someone will attend the complaint but again no use. They asked me to call to dgm on above number but same only assurance...
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P
Pranavagarwal7773
from Delhi, Delhi
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lost my mtnl sim.

This is to inform you that tomorrow i lost my samsung phone and mtnl sim when i was out in the market, i exactly don't know where i lost it but it was near shastri nagar ghaziabad.
Please temporary deactivate this sim so that i can use it in future and no mishappening may take place
My sim no is [protected]
My name is anil kumar...
Please take necessary actions as soon as possible and favourably reply me on the...
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T
Tesy
from Lucknow, Uttar Pradesh
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illegally charging from my phone

Address:New Delhi, Delhi, 110049
Website:Illegally charging money through my phone

Regularly i got sms from 5202000, "dear customer, your desi celeb wallpaper service renewed successfully and your account charged rs.3 valid for 3 day. To stop send unsub blwd03 to 52020. I am giving reply to this no. 52020, but always failed message showing. What i have to do? I didn't subscribed. Please do the needful. I am fed up. When i call this number it's informing me, the number does not exist.
I received a sms from 52020003br...
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R
Rskv Kondli
from Noida, Uttar Pradesh
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dead phone

Address:New Delhi, Delhi, 110091

The phone no 22778735 rskv kondli is dead since 14/07/2017 inspite of frequent complaints at mayur vihar exchange... Since the phone is not working, important official works of our office is on hold.. Kindly acknowledge and do the needful as early as possible

Principal
Chandra kanta
Rskv kondli (Near kalyanpuri police stn)
Delhi
Ph:22778735...
+1 photos
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Address:New Delhi, Delhi, 110085

Mtnl phone number[protected] in my name renu jain was surrendered on 31 jan 2017 - instrument etc deposited in rohini office.
Still they sent bills & paid by yes bank bill pay system for 3 months about rs 976.
Later, i visited again & requested for refund in may 2017.
Today received a cheque of rs 816
(Security 1000 - 184 debited?)
Hence 184 + 975 paid in excess = rs 1160
Still outstanding with...
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Address:110022

"dear customer ur creative wallpaper service wii be renwd on[protected] & u will be chrgd rs.3 valid for 3 days. To stop send unsub othrd03 to 52020.

I never opted for this service and deducted unauthorized amount from my account. I opted for unsubribed the same but no response has been received. Now i hv been provided the link mentioned below for resolving the problem.
Http://122.176.77.235:9997/oitsdp/getsubid. Dll"...
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H
Hussainchulawala
from Mumbai, Maharashtra
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discontinue my mtnl plan n handover my broadband

Address:400009

Hello
I would like to dicontinue my broadband plan only n handover the modem to you
My phone on which the modem is registered is 23770239
Note : i would only like to dicontinue the broadband plan and not my landline
My adress
Sevak stove industries
Shop no 13, municipal no 108, umarkhadi lane, jj hospital opp gate no 5
Mumbai 400009
Phone 23770239...
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S
sudhirhapur
from Delhi, Delhi
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disconnection of landline telephone 22503485

Address:110051

Dear sir,
I am user of aforesaid telephone connection and due to shifting from delhi i requested man times for disconnect the telephone and visited many times to mtnl offices at chitra vihar and nirman viharr but no body in the offices hear my request still all have requested to accept my request letter for disconnection.in this circumstances i have no option to leave the house (Which is on rent i am leaving) without official disconnection,...
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A
Anoop Pachori
from Delhi, Delhi
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blocking of lost prepaid sim with 9868740549

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303

Dear sir
I lost my samsung dual sim mobile on 06.07.2017 in mumbai. The sim is switched off all the time whenever i try to contact the number. Kindly block the sim with mobile no. [protected] (Dolphin prepaid).

The balance credit amount in my mobile account is rs 66.73 as on 27.07.2017 as informed by customer care representativeof dolphin. Can this amount be transferred to any other dolphin no or not?
If not how...
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R
Rajos
from Mumbai, Maharashtra
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locate cheat calls from tel no.919122460613

Can mtnl help me to locate the above cheat landline number. I wrote a compliant to irtct just now referring my mobile no [protected]. Within second i got a cheat asking in poor hindi not even knowing english some details and ask for my atm card no just now another guy called. How i know the genuine persons and why these frauds are exploiting e cards and debit cards at the expense of irtct... Just now i called back those two numbers and the...
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V
VijayMeena_
from Delhi, Delhi
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sim lost

Address:110078
Website:mtnldelhi.in

Dear sir/ madam,

This is to inform you that i lost my mobile in nsit delhi with the sim. My mobile no is +91-[protected]. So kindly deactivate my no as soon as possible so that anybody can't misuse of my no. My last recharge details-
Mtnl delhi mobile [protected]
Order id: fcvw[protected]
Price - ₹319

Thanks & regards,
Ajay kumar meena.
Mob - +91-[protected]...
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Address:New Delhi, Delhi, 110045
Website:[email protected]

To,
The area manager, mtnl,
Dabri more, new delhi

Sub request for change of landline instruments 2 nos i. E. One for se (P)-ii and one for p. S.

Sir,
Please refer to my earlier letter no: f.5 (5) se (P)-ii/ dwk/ tel/dda/ 2016/206 dated 13.07.2017 vide which i had requested for sending telephone bills at my office address. Secondly i had requested for proper functional of internet...
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N
Naresh Sogra
from Noida, Uttar Pradesh
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phone is dead

Address:New Delhi, Delhi, 110062

विषय: टेलीफोन न.[protected]२६०४३१७६) को बंद करने के सन्दर्भ मे |

महोदय,

सविनय निवेदन यह है कि, मैं नरेश कुमार, निवासी F-3/28-B, नियर शिव दुर्गा मंदिर, मैन बत्रा रोड, संगम विहार,...
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J
Jobzy Nitin
from Mumbai, Maharashtra
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billed for the month wherein service was not given

Website:Mtnl

Hi
I surrendered my mtnl phone line n broadband service after the lineman rudely asked me to find an electrician to fix my problem as his responsibility of the working service is only till the electric room on the ground floor or go ahead and complaint to the 'bade sahab'.

As a consumer shud i bear with dis rude behaviour? Secondly when i went to place a request for surrender the gave me a list of procedure that i patiently...
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