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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Apr 26, 2024
Complaints 2906
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 57

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J
Jobzy Nitin
from Mumbai, Maharashtra
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billed for the month wherein service was not given

Website:Mtnl

Hi
I surrendered my mtnl phone line n broadband service after the lineman rudely asked me to find an electrician to fix my problem as his responsibility of the working service is only till the electric room on the ground floor or go ahead and complaint to the 'bade sahab'.

As a consumer shud i bear with dis rude behaviour? Secondly when i went to place a request for surrender the gave me a list of procedure that i patiently...
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S
Swapnil83
from Mumbai, Maharashtra
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bill for non operating line and instrument.

Address:400028

Myself abhijeet vhadge an old user of mtnl phone. My telephone no. Is 24308853 & myc. A no. Is [protected]. Since april 17 till mid of june 17 our instrument was not working as well as was major problem in line & for the same we gave application several times. But still during that period bill use to come regularly. When we enquired about your officer said to pay this bill & it will be adjusted in next bill. But again we got bill for the month...
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S
Sardesh kumar
from Noida, Uttar Pradesh
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line thik karne ke liye

Address:New Delhi, Delhi
Website:Mtnl

Dear sir
I am a user of mtnl broadband. My telephone number is 22967059. My connection is registered in khajuri khas. I have problem with broadband since last one year some time working some time not but from last one year it was not worked completely. I register my complaint in many times. Please start it as soon as po
Ssible.
Sardesh kumar
C115 /b gali no 11 khajuri khas gyani market near sbi atm...
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C
cshaha
from Pune, Maharashtra
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Bhakti song and wallpaper unsubscribe

Address:New Delhi, Delhi, 110067

Phone number dolphin [protected]
Account no.[protected]
Name of subscriber. Dr. Chandrima shaha
Address:
A7 national institute of immunology, aruna asaf ali marg, new delhi 110067

Please unsubscribe bhakti song and wall paper that mtnl has illegally put on my phone and charging money every month.

I am sending unsub messages but that is not working.

Chandrima shaha...
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A
aasshh
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unlawful charging

MD one ind is charging RS 3 every third day for the wallpaper service. I have not subscribed to it. Also I have 2 g feature phone where I can't receive the wallpaper. No [protected]. Please stop the charge immediately.The charged money should be refunded straightaway. Also please charge only on confirmation in future.please do something about it. It's again cut today...
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M
Manoj269
from Delhi, Delhi
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Complaint for landline and broadband tel. No. 22788314

Address:New Delhi, Delhi, 110091

Sir

This is to inform you that i booked my complaint for telephone instrument and broadband connection on my phone[protected] on 04.07.2017. Since that day my internet is not working. Further the telephone instrument is also not working.

It surprise me that yesterday i have received a message stating that your complaint has been sorted out. However, no one has visited my place and it is not possible that instrument...
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B
babban chandak
from Mumbai, Maharashtra
May 20, 2021
This thread was updated on May 20, 2021
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Bill payment done with error

Address:Mumbai City, Maharashtra, 401105
Website:Mtnl self care

Hi
I was making online payment. My amount got deducted from bank account but mtnl self care have error and my bill payment not done.
I got error of Object reference.
I tried email at edonline.mtnl.net
But got no response.
I tried couple more email id. But no response. This is worst experience. And bad customer support.
Number[protected]
I advice all not to choose mtnl.
Request mtnl...
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L
leichie
from Mumbai, Maharashtra
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Phone line not working 24187331

Address:Mumbai City, Maharashtra, 400014
Website:[email protected]

No able to Here
Dt:-04/07/2017
To,
MTNL,
MUMBAI
Sub:- Phone line not working 24187331
Dear Sir,
We are not able to here to people calling us incoming have a problem
Please get this rectified as we are a lot of problem inspite of to regular complains but your technical assistance they are not able to solve
And we are problem not solve, it will be surrendering of Telephone connection...
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G
Goks Royal
from Mumbai, Maharashtra
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Lost SIM

Address:Raigad, Maharashtra, 400704
Website:mtnl mumbai

I have lost my mobile today in the morning at about 0700 while riding scotty, plz block my two MTNL sims [protected] and [protected], my name is gokul singh shahi, today morning i lost my mobile while on scootty going somewhere, plz block my both sim to avoid any misuse in future, this incident happend today on 04 july 2017 in uran, navi-mumbai area, plz help me out and block my both sim...
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D
deepak__1
from Delhi, Delhi
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Broadband connection and their customer care support

Address:New Delhi, Delhi, 110053
Website:mtnldelhi.in

Telephone number[protected]

We are using mtnl services since 10 to 15 years but with due respect i want to mention they really don't care for there customers who are paying them for that services they are not doing at all.
I had attach a file it shows only few complaints which are "false clear".
I tried to contact so many times but most of the times they do not pick the call and otherwise there headsets are...
+1 photos
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U
usha chatwal
from Mumbai, Maharashtra
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My trump sim

Address:Mumbai City, Maharashtra, 400053

My dolphin trump connection not coming activated sincevover a month. It comes as' no sim.'
No cellular connection. Switched off etc
Cannot make/receive calls too.
Kindly activate.
1130 confirmed my sim us valid till July 2021.
Pl do the needful in the matter ASAP and revert?
Visited mtnl versova exchange she made me pay rs.200_-(no receipt given to me) as recharge charges and said sim validity had...
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M
madhvi_10021972
from Delhi, Delhi
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Want to disconnect my mtnl broadband

Address:New Delhi, Delhi, 110093
Website:Indian Consumer Complaints Forum New Complaint

Dear sir/madam

I madhvi devi, want to return the modem and landline of mtnl. My mtnl telephone no. Is 22817270 with ca no. [protected], and my registration no. Of this broadband is elr13008737. My mobile no. Is [protected] and my adrs. Is d-1027/a, gali no.10, ashok nagar, shd., delhi-93.
And there are some personal issues for disconnection. I'll be glad if you can disconnect the connection as soon as possible....
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N
nites80
from Mumbai, Maharashtra
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Threat call from the hackers

Address:Mumbai City, Maharashtra, 400055

My telephone no. 26689325.
Housila prasad mishra
On[protected] someone withdraw a money from my bank account and i already raised a police complaint about that fraud transaction.
But yesterday i got call from one no. He said that if you going to complaint against for that withdrawal i will withdraw all of your money from bank account.

That's why i need a call details or no. So that i can raised complaint...
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A
akshay basant
from Karnal, Haryana
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Mtnl refund request

Address:110037

I applied for a new broadband connection on 4/5/2017 with application number 34886628 and name manish pankaj.
On 5/5/2017 a got a confirmation call form mtnl and on 7/5/2017 mr. Sharad
([protected]) kumar collected the document along with rs 500.
And after 3 days the informed me that they cannot provide the connection at my address and told me that i will get the money within a week. But now its more than a month still...
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N
nbma
from New Delhi, Delhi
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Landline no. 26155620 and 26152950

Address:New Delhi, Delhi, 110057

Dear sir/madam,

Our telephone nos 26155620 and 26152950 are dead for more than two weeks.

Complaints have already been registered by us regarding the above nos. Below are the details for the same:-

26155620 – complaint no. 356 (Complaint registered on 27.05.17)

26152950 – complaint no. 342 (Complaint registered on 5th june 2017)

I regret to inform that till date...
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Address:New Delhi, Delhi, 110095
Website:mtnldelhi.in

We have two telephone connection under combo plans c. A. No.[protected] and [protected] (Phone nos. Ending with xxxxx972 and xxxxx970) we are tired lodging complaints several times but failed. No phone line as well as no broadband are working for both the telephones.

Now, since we have no hopes of those two connections will ever work, we request you to kindly disconnect both 18 years old connections. This is last bill we have...
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D
Desh Kumar Kaushik
from Noida, Uttar Pradesh
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Avenues india pvt. ltd

Address:New Delhi, Delhi, 110044
Website:m t n l delhi billdesk.com

Dear sir/maddum
My name is ankur kaushik &my s b i a/c no. Is [protected] mohan corprative branch code 16106.
I paid my mtnl telephone bill by online banking on 30th may 2017. But transaction failed & amount rs. 871.00 detected from account then i complaining at branch then sbi staff say we don't know about online banking so we can't provide information about this.
Kindly provide some information about this transaction...
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B
birendra singh Negi
from Delhi, Delhi
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Deducting from balance amount

Address:110003

Sir,

Since last 4 months my mobile balance is deducting rs.10 on the illegal services which i never opted. My phone balance is exhausteing very quickly. I am afraid some mischievious activities are done to swipe balance into illegal accounts. Rs. 10 are everytime being deducted from my mobile balance for the service which i never subscribed daily basis by sender md-upower in the name of mtnlsub10.
I have some sms received:-br...
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S
somya dhingra
from New Delhi, Delhi
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Payment of bill

Address:110027
Website:billalert.mtonl.net.in

I made a payment of rs 300 for mtnl bill tody the money has been deducted from my account but the bill is unpaid yet.
As there was a server problem or an internet problem.
Below i have attached an image of the deducted rs 300 amount
Customer number [protected]
Phone number is 25459699
Bill number is [protected]
Kindly tell me how will the refund be made...
+1 photos
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J
Janardhan Swamy Shirimalla
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No access to idea mobile public net work and non receipt of emails on my dolphin 9968278640

Address:Gautam Buddh Nagar, Uttar Pradesh

I am using dolphin post paid service with nos [protected] and [protected] of my life ldelhi. Both the nos. Are not accessible to idea mobile public net work and unable to receive emails since 20 days previously it wais working fine. Complained with manly call center. Eye wash reply stating that there is a net work problem in manley system. Can some body thro light on this issue and redress early please. The idea nos are also working for other...
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