Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Hello
I would like to dicontinue my broadband plan only n handover the modem to you
My phone on which the modem is registered is 23770239
Note : i would only like to dicontinue the broadband plan and not my landline
My adress
Sevak stove industries
Shop no 13, municipal no 108, umarkhadi lane, jj hospital opp gate no 5
Mumbai 400009
Phone 23770239

Dear sir,
I am user of aforesaid telephone connection and due to shifting from delhi i requested man times for disconnect the telephone and visited many times to mtnl offices at chitra vihar and nirman viharr but no body in the offices hear my request still all have requested to accept my request letter for disconnection.in this circumstances i have no option to leave the house (Which is on rent i am leaving) without official disconnection, as mtnl official behaviour is totally uncooperative and rude. However, i further request mtnl officials to please arrange to disconnect my above telephone no immediately. All my dues against the said phone are clear. However, if any due is lying with me as on date i am ready to pay still after disconnection. But please disconnect my above telephone by tomorrow as i am planning to leave the house in some days and my telephone does not disconnected due to negligence of mtnl official i will be unable to pay any amount after 31st july 2017 which will be on totally risk and receponsibility as there behaviour in this regard is highly rude and uncooperative. However to avoid any unhappy circumstances i further request to please disconnect above telephone immediately.

Regards,
Sudhir goel
A 85, 2nd floor
Radhey shyam park ext
Delhi 110051
Mob [protected]

Dear sir
I lost my samsung dual sim mobile on 06.07.2017 in mumbai. The sim is switched off all the time whenever i try to contact the number. Kindly block the sim with mobile no. [protected] (Dolphin prepaid).

The balance credit amount in my mobile account is rs 66.73 as on 27.07.2017 as informed by customer care representativeof dolphin. Can this amount be transferred to any other dolphin no or not?
If not how can i get a new sim with the same mobile number? The sim was purchased from delhi.

Regards
Anoop kumar pachori, noida
M-[protected]

Can mtnl help me to locate the above cheat landline number. I wrote a compliant to irtct just now referring my mobile no [protected]. Within second i got a cheat asking in poor hindi not even knowing english some details and ask for my atm card no just now another guy called. How i know the genuine persons and why these frauds are exploiting e cards and debit cards at the expense of irtct... Just now i called back those two numbers and the cheats are blocking my calls. I am expecting more cheats if i am not writing this or if service provider not respond.

Dear sir/ madam,

This is to inform you that i lost my mobile in nsit delhi with the sim. My mobile no is +91-[protected]. So kindly deactivate my no as soon as possible so that anybody can't misuse of my no. My last recharge details-
Mtnl delhi mobile [protected]
Order id: fcvw[protected]
Price - ₹319

Thanks & regards,
Ajay kumar meena.
Mob - +91-[protected]

To,
The area manager, mtnl,
Dabri more, new delhi

Sub request for change of landline instruments 2 nos i. E. One for se (P)-ii and one for p. S.

Sir,
Please refer to my earlier letter no: f.5 (5) se (P)-ii/ dwk/ tel/dda/ 2016/206 dated 13.07.2017 vide which i had requested for sending telephone bills at my office address. Secondly i had requested for proper functional of internet as well as office landlines number[protected] now the same have been in order but still there is nuisance in both the instruments.

So kindly change the same as earlier requested so many times

Regards
(Er s. K. Garg)
Se (P)-ii, dda
Manglapuri, new delhi-110045
Ph no:[protected]

विषय: टेलीफोन न.[protected]२६०४३१७६) को बंद करने के सन्दर्भ मे |

महोदय,

सविनय निवेदन यह है कि, मैं नरेश कुमार, निवासी F-3/28-B, नियर शिव दुर्गा मंदिर, मैन बत्रा रोड, संगम विहार, नई दिल्ली- 110062, टेलीफोन[protected] जमा करना चाहता हूँ, क्योंकि मैं आपकी सेवा से बिल्कुल भी संतुष्ट नहीं हूँ, मेरे द्वारा नियमित रूप से बिल का भुगतान किये जाने के बाद भी मेरा फ़ोन महीने में लगभग 15 से 20 दिन ख़राब अवस्था में रहता है और आपका कोई भी कर्मचारी कंप्लेंट को सुधारता नहीं है| अत: अब मुझे आपके कनेक्शन की कोई आवश्यकता नहीं है|

आपसे मेरा नम्र निवेदन है कि मेरा न. 26043176 जमा करने की कृपया करें, आपका (i) टेलीफ़ोन स्टुमेट एवं (ii) ब्रोडबैंड मॉडेम संलग्न है|

Hi
I surrendered my mtnl phone line n broadband service after the lineman rudely asked me to find an electrician to fix my problem as his responsibility of the working service is only till the electric room on the ground floor or go ahead and complaint to the 'bade sahab'.

As a consumer shud i bear with dis rude behaviour? Secondly when i went to place a request for surrender the gave me a list of procedure that i patiently followed including the payment of the last bill generated. Finally with an assurance that the refund wud be credited in 2months time i was given 229 buck as refund instead of 1000 bucks assured. The reason that they had billed me for the month when the service did not reach my home but probably it was working on the ground floor level. How far is dis justified? If this is the service i get i think for adhering to the procedure i suggest nyone who is planning to surrender an mtnl line... Do not bother to give up the box or the pay up ny pending bills. The oldies in the mtnl office are simply useless so save your time n money.
Thnk u

Myself abhijeet vhadge an old user of mtnl phone. My telephone no. Is 24308853 & myc. A no. Is [protected]. Since april 17 till mid of june 17 our instrument was not working as well as was major problem in line & for the same we gave application several times. But still during that period bill use to come regularly. When we enquired about your officer said to pay this bill & it will be adjusted in next bill. But again we got bill for the month of june were nothing is adjusted.
So i request you to look into matter & adjust my previous payments for current bills for your reference. I am attaching current bill.
Looking for your positive response.

Dear sir
I am a user of mtnl broadband. My telephone number is 22967059. My connection is registered in khajuri khas. I have problem with broadband since last one year some time working some time not but from last one year it was not worked completely. I register my complaint in many times. Please start it as soon as po
Ssible.
Sardesh kumar
C115 /b gali no 11 khajuri khas gyani market near sbi atm

Phone number dolphin [protected]
Account no.[protected]
Name of subscriber. Dr. Chandrima shaha
Address:
A7 national institute of immunology, aruna asaf ali marg, new delhi 110067

Please unsubscribe bhakti song and wall paper that mtnl has illegally put on my phone and charging money every month.

I am sending unsub messages but that is not working.

Chandrima shaha

MD one ind is charging RS 3 every third day for the wallpaper service. I have not subscribed to it. Also I have 2 g feature phone where I can't receive the wallpaper. No [protected]. Please stop the charge immediately.The charged money should be refunded straightaway. Also please charge only on confirmation in future.please do something about it. It's again cut today

Sir

This is to inform you that i booked my complaint for telephone instrument and broadband connection on my phone[protected] on 04.07.2017. Since that day my internet is not working. Further the telephone instrument is also not working.

It surprise me that yesterday i have received a message stating that your complaint has been sorted out. However, no one has visited my place and it is not possible that instrument complaint is sorted out without verifying from the customer.

I would request you to kindly look into the matter and in case the department is not in a position to handle the complaint of its customer, please cancel my internet connection so that i can switch over to other service provider. So, please sort out this problem immediately and oblige.

With regards,

Manoj madhwal
S/o kalawati madhwal
Tele. No.[protected]
Mob no.[protected]
269-d, pocket - c, mayur vihar phase - ii.

Hi
I was making online payment. My amount got deducted from bank account but mtnl self care have error and my bill payment not done.
I got error of Object reference.
I tried email at edonline.mtnl.net
But got no response.
I tried couple more email id. But no response. This is worst experience. And bad customer support.
Number[protected]
I advice all not to choose mtnl.
Request mtnl do refund my amount or do payment process.

No able to Here
Dt:-04/07/2017
To,
MTNL,
MUMBAI
Sub:- Phone line not working 24187331
Dear Sir,
We are not able to here to people calling us incoming have a problem
Please get this rectified as we are a lot of problem inspite of to regular complains but your technical assistance they are not able to solve
And we are problem not solve, it will be surrendering of Telephone connection vide tel.no.24187331
Please take corrective measure immediately & help

Thanking you
Yours faithfully
Raju J.Thakkar

I have lost my mobile today in the morning at about 0700 while riding scotty, plz block my two MTNL sims [protected] and [protected], my name is gokul singh shahi, today morning i lost my mobile while on scootty going somewhere, plz block my both sim to avoid any misuse in future, this incident happend today on 04 july 2017 in uran, navi-mumbai area, plz help me out and block my both sim

Telephone number[protected]

We are using mtnl services since 10 to 15 years but with due respect i want to mention they really don't care for there customers who are paying them for that services they are not doing at all.
I had attach a file it shows only few complaints which are "false clear".
I tried to contact so many times but most of the times they do not pick the call and otherwise there headsets are so noisy you can't hear them properly.
I fill so many feedback form but the are worthless and timeless kindly remove the options.
And to be very honest admit it that it the worst network providing company and worst worst worst customer care. They never listen to you.
If you try for 1500 they talk about clean green and digital india but there own digital network is worst.
Finally when i decided to carve liberty from this system again they are showing there same behavior of not doing anything in the first time..
One of there staff member was asking to come to him and register the complain if so than remove your online portal completely and do no say anything about digital india.
And again i don't know this mail will be work for me or not.. Really there someone who read all the stuff carefully, i mentioned. But still i have some hope with this mail as i also support the digital india program and this is my step toward it...
Thank you

You can mail me at [protected]@gmail.com

My dolphin trump connection not coming activated sincevover a month. It comes as' no sim.'
No cellular connection. Switched off etc
Cannot make/receive calls too.
Kindly activate.
1130 confirmed my sim us valid till July 2021.
Pl do the needful in the matter ASAP and revert?
Visited mtnl versova exchange she made me pay rs.200_-(no receipt given to me) as recharge charges and said sim validity had to be renewwd by dialling 444 n typing RCH 85.
why? If my sim valid till 2021?
Still tried unsuccessfully.
My cell shows "" no sim"
"No cellular connection"
"Cell switched off"
?????????

Dear sir/madam

I madhvi devi, want to return the modem and landline of mtnl. My mtnl telephone no. Is 22817270 with ca no. [protected], and my registration no. Of this broadband is elr13008737. My mobile no. Is [protected] and my adrs. Is d-1027/a, gali no.10, ashok nagar, shd., delhi-93.
And there are some personal issues for disconnection. I'll be glad if you can disconnect the connection as soon as possible.

My telephone no. 26689325.
Housila prasad mishra
On[protected] someone withdraw a money from my bank account and i already raised a police complaint about that fraud transaction.
But yesterday i got call from one no. He said that if you going to complaint against for that withdrawal i will withdraw all of your money from bank account.

That's why i need a call details or no. So that i can raised complaint against that no. Please provide incoming call details of[protected].
Please send me asap.