Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

We have shifted to this new address we have instoled our land line with new number 28268840 alloted to us. With new number above we regret to inform you that during these 7 years this number never worked continuously for one month at a strach . Sometime metro rail problem, cable fault etc. we have made several complaints including written complaints result is big zero.

We are making payment through ECS so there is absutly...

Since last few weeks, a deduction of Rs.2 is being made from mobile balance
(Mobile no.[protected]) towards subscription of service 'MtnlSub2' for which I have never ever applied. I am receiving SMS from MD-UPOWER every alternate day and when I try to UNSUB as per SMS, the same gets rejected costing me Rs.3 per SMS. I have sent emails, contacted over 1503, 1909 but of no result.

I feel that the same is done purposely...

Dear Sirs,

Today i am receiving a sms from mtnl on my dolphin connection that :
"For being energetic and lookout these pics. clk http://122.176.77.235:9997/OitSdp/dr.dll?sid=OTE5ODY3Njc4NTg1&srv=25&cd=...⇄ Chgs applicable"

Sender No is [protected]

I have never subscribe this option. I have been charged illegally Rs 15 and i am not able to unsubscribe too. I fear that next...

Sir,

Since last few weeks my mobile balance is deducting Rs. 2 on the illegal services which i never opted. My phone balance is exhausting very quickly. I am afraid some mischievous activities are done to swipe balance into illegal accounts. Rs. 2 are every time being deducted from my mobile balance for the service which I never subscribed daily basis by sender MD-UPOWER in the name of mtnlsub2.
I have some sms received:-br...

मी सुनंदा वामन शिशुपाल आपल्या निदर्शनात आणू इच्छिते कि माझा लॅन्ड लाईन नंबर 23715861 याची faulty telephone complaint केल्यावर तीं complaint पूर्ण केलीच नाही परंतु माझगाव टेलिफोन exchange चे श्री. लोखंडे...

I sanjay kumar chauhan am having dolphin no.[protected] for past seven to eight years .I have recently paid an amount of rs.1000/- online in MTNL Account No.[protected] for above mentioned mobile number on 10.01.2017 with payment ID HCMP [protected] and transaction reference no.1214983.
Despite the payment the said sim has been declared as INVALID SIM on my mobile and i am unable to make calls or recieve calls on the said number.
it...

On 30nov i went to khar tel exchange and paid 1049 of which 500was paid for talktime topup and 549 for 3g data.The top up was done by the staff and 3g was kept pending as manager was not on duty..The cashier who took the cash asked me to note down my mobile no and serial no of 500 den note in a register. But no receipt was given so i wrote the details on a paper and asked her to stamp on it. Till today i have not got the 3g service for rs...

I was using an mtnl connection mainly for the broadband usage and very frustrated with the frequent disconnection & poor service support. So, i stopped using the connection (For both call/data) since Jan 16. After one month i received the account has been deactivated because of the non-payment. But still mtnl is sending me the bill every month. Now, i don't understand, if the account is deactivated, why the system is generating the bill every...

Complaint Details:
Sir,

Since last 25 days, my mobile is being charged Rs. 2 on the illegal services which i never opted.
Last Sept' and Oct ‘ 16 also, it was deducted for more than 50 days.I have not opted for any VAS at any time. I am afraid some mischievious activities are done to swipe balance into illegal accounts. Rs. 2 are everytime being charged on my mobile for the service which I never subscribed...

One payment is made by online banking and other is made by paytm but MTNL Bill payment is got from online banking but PAYTM customer care told that Paytm is also successfully transmitted payment to MTNL and they are given operator ID number so, please refund paytm money order id-[protected] and operator ID is - TTM[protected] Please do needful action and give me rply on-[protected] [protected]@gmail.com paytm no-[protected]...

Since last 2 weeks my mobile balance is deducting rs. 2 on the illegal services which i never opted. My phone balance is exhausteing very quickly. I am afraid some mischievious activities are done to swipe balance into illegal accounts. Rs. 2 are everytime being deducted from my mobile balance EVERYDAY for the service which i never subscribed daily basis by sender number 56060302 in the name of mtnlsub2.
This is the sms that i receive...

This is purely illegal

I have been facing problem for the past 2-3 months

₹2 are being deducted automatically without any intimation

Calling the customer care is futile

This is really ridiculous and utterly disgraceful

I have uploaded a screenshot of the msg that says rs 2 have been deducted

Plz solve this problem as soon as possible...

Sir,

Since last 6 days, my mobile balance is deducting rs. 2 on the illegal services which i never opted.
Last in Oct ' 16 also, it was deducted for more than 20 days.I have not opted for any VAS at any time. My phone balance is exhausteing very quickly. I am afraid some mischievious activities are done to swipe balance into illegal accounts. Rs. 2 are everytime being deducted from my mobile balance for the service...

Sir
In the last 3 days Rs.2 have been deducted from my balance twice under the name of "mtnlsub2" services. I never applied for the same.
I have no idea what these services are and would request you to make this stop ASAP.
I have received two kinds of msgs regarding the same :
1) Dear susbcriber, you have been charged Rs.2 for MtnlSub2 subscription pack.
2)Hi, your subscription for MtnlSub2 has been renewed...

[protected]...is dead since 14.11.2016...
No action has been taken since after the registration of the complaint...
The complaint no. is 226
Then again a complaint has been registered at 15.11.16 with complaint no 449.
Again and again complaint has been registered in sarita vihar sdo of mtnl sarita vihar but no action has been taken place since then...
Request u to take action as soon as possible......

Dear Sir,

I have the above mentioned landline in my house at Bandra west, (near meheboob) studio and I am using this line since more than 20 years and my mode of payment for this line is ECS directly through my bank account from last almost more than 15 years, now as I am out of India my flat was rented and when I came on vaccination to India I found my land line is not working.

Please look in the matte as...

This website is fraud and some individual or organisation has created it to siphon money at Rs 5/ per week when this has not been subscribed or wrongly subscribed. This is the 3rd week that there message has come from MD-ONEIND and I quote "that subscription has been renewed till[protected] & ur account II b charged Rs 5 valid for 7 day. To unsub http://122.176.77.235:9997/OitSdp/getsubid.dII"

Kindly lodge a cyber-security...

I have broadband connection for last two years, with telephone number 26127834 & since last 06 days it’s completely not working.

My brother having marriage in this week & i am not able to use broadband service.

I had complained so many times, but no response received and no one from mtnl has come to check the issue.

Finally today i spoke to gm office 26554242, but they are also not able to logged...

I was using an mtnl connection mainly for the broadband usage and very frustrated with the frequent disconnection & poor service support. So, i stopped using the connection (For both call/data) since oct 16. After one month i received the account has been deactivated because of the non-payment. But still mtnl is sending me the bill every month. Now, i don't understand, if the account is deactivated, why the system is generating the bill every...

Mahanagar telephone nigam [mtnl] — surrender of broadband connection[protected]

Dear sir/madam

I have been using mtnl broad band connection since last two to three years, but now my telephone with broadband connection not working since last six to seven months. You charged bill in every month but i can not pay yur bill. When i can not used your telephone with broadband connection so why i pay your bill....